Public Storage - 479 5th Avenue, New Rochelle, NY 10801

4.8/5 - 340 Reviews
Location:
479 5th Avenue, New Rochelle, NY 10801
Office hours:
24/7 ACCESS
  • Mon-Sun: 9:30 a.m. - 5 p.m.
24/7 ACCESS

Public Storage - 479 5th Avenue, New Rochelle, NY 10801

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x9 Self Storage 90 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $213/mo
    10x8 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator Roll-Up Drive-up Access First Floor Access
    $327/mo
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $216/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $218/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $183/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $135/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $103/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Locker Elevator Roll-Up
    $62/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $485/mo
    10x13 Self Storage 130 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $365 - $409/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $235/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $628/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    340
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Alexandra is a gem. ?? Great customer service makes all the difference and she made something as simple as purchasing a TV storage box a wonderful and easy experience. She has a bubbly and helpful personality and is exactly the type of person that you wanted to be greeted by. Who knew that going to a self-storage facility could be so nice? Thanks Alexandra! ... Read more
    Fenton J. - 20 October 2025
    If I could rate this separately, Alexandra would receive five stars and the management at Public Storage New Rochelle would receive zero. Alexandra was the only person who showed genuine professionalism and care. She worked hard to help me reserve a unit, even arranging a virtual tour and answering every question promptly. Unfortunately, when I arrived to move in, the unit was too small, and management refused to honor the online rate for a larger one. They claimed I no longer qualified since I was now an “existing customer.” That made no sense. I hadn’t even moved in yet. My movers, truck, and belongings were sitting outside, and instead of offering a reasonable solution, management tried to charge me more—even though the online rate was over $100 less per month. It was manipulative and exploitative, taking advantage of someone who was in a vulnerable position with their items on-site. Even my moving company said this kind of bait-and-switch pricing is common in the storage industry, but that does not make it acceptable. Rather than doing the right thing, Public Storage New Rochelle lost my business entirely. I canceled on the spot and went to another facility that treated me fairly and honored its advertised rates. And I am still waiting for my refund. Simply horrible and shameful. ... Read more
    Marsha D. - 19 October 2025
    I had a very disappointing experience at the Public Storage in New Rochelle. When I called with a concern, the worker was not only dismissive but outright rude. She refused to connect me with a manager and made no effort to help resolve the issue. It’s also worth noting that the policies here feel misleading, it’s easy to get charged for things you weren’t properly informed about. Overall, this location comes across as more interested in squeezing customers than serving them. I wouldn’t recommend storing your belongings here. ... Read more
    Alex A. - 12 October 2025
    Serina B. - 9 October 2025
    I had a terrific experience reserving my storage unit with Alexandra. For weeks, I contacted several other storage providers but never felt comfortable moving forward. However, Alexandra was extremely helpful and kind, and her professionalism made it clear that Public Storage was the right choice. Since I was still in Washington, DC at the time, she even provided a virtual tour—helping me select the right unit—which showed how clean and secure the property is. Most importantly, she made the stress of relocating to a new state feel far less overwhelming. With that level of service, I signed up right away. I’m truly grateful for Alexandra's support. ... Read more
    Marsha D. - 28 September 2025
    Alexandra was great. She seemed to be very knowledgeable and being a business owner I straight away respected how important it is to have good customer service. I came to the storage at orange door New Rochelle and Alexandra explained everything clearly and showed me around the different sizes and prices of the lockers on multiple floors she made it super easy that I was comfortable to hire a storage space within 20 min. Lockers seem to be well maintained and clean. ... Read more
    Adham A. - 23 September 2025
    Brendan G. - 25 August 2025
    The facility is clean and well maintained. It is decently climate controlled, but most of all the service provided by Alexandra was exceptional. She was very accommodating and extremely helpful, I am so thankful that she was there to help with everything I needed. ... Read more
    Ferdinand L. - 15 August 2025
    I had a fantastic experience at this Public Storage location! The facility is clean, well-maintained, and easy to access. Manager Anissa went above and beyond to make sure I had everything I needed—she was professional, friendly, and extremely helpful throughout the process. She made sure I left completely satisfied and answered all my questions with a great attitude. If you’re looking for a reliable storage facility with top-notch customer service, this is the place to go ?? ... Read more
    Eli B. - 19 March 2025
    The New Rochelle location is located in a nice area. When I walked in the office, the aroma was so satisfying. The manager Anissa greeted me with a nice, and answered all of my questions. She was super sweet accommodating and professional.Would recommend this facility ... Read more
    kerree a. - 19 March 2025
    The ordeal I endured with Public Storage ranks among the worst experiences of my life. What began as a normal storage situation quickly spiraled into a nightmare. After a simple conversation with an employee, who clearly took offense to my comments, my account was suddenly flagged for 'missing payments.' This led to my lock being cut and replaced, effectively locking me out of my belongings for five agonizing months. During this time, I suffered significant losses due to theft. To add to the pain, I lost my mother while my items were held hostage. The constant struggle to regain access and address the theft was incredibly stressful. While Public Storage eventually informed me that the employee was fired, I find this convenient timing highly suspect. I was unable to file an insurance claim due to the impossible burden of proving forced entry. I've even been told by another Public Storage location that this type of issue is a recurring problem. I am utterly heartbroken and feel completely violated by how my property was handled. PS One star because rating is a requirement ... Read more
    Trané N. - 12 March 2025
    I recently had a fantastic experience with Public Storage in New Rochelle, and I wanted to highlight the exceptional customer service I received from Anissa over the phone. From our very first conversation, she was friendly, professional, and incredibly knowledgeable. Anissa took the time to listen to my needs as far as billing and payments. She answered all my questions patiently and made sure I understood the process completely. I really appreciate her thoroughness, as it made me feel comfortable to stay with Public Storage for a long time. I have so much positive perspective’s to say about Anissa and the Public Storage of New Rochelle, however, I will be writing forever. Overall, I highly recommend Public Storage in New Rochelle, especially if you have the pleasure of speaking with Anissa.Her outstanding service made the entire process smooth and enjoyable… ... Read more
    Tito S. - 9 March 2025
    We recently rented a storage space at New Rochelle NY location and met Annissa. Our original space reserved is too small and not suitable for us. She quickly handled this situation professionally and helped us to transfer to a larger space while taking the time to walk us through the facility- this really helped us move our household goods smoothly with no troubles. We gave her five star review and appreciate her excellent work! ... Read more
    ???Grace - 8 January 2025

    About this facility

    Located at 479 5th Avenue in New Rochelle, NY, this Public Storage facility offers a variety of unit sizes, including small, medium, and large, to accommodate diverse storage needs. With climate-controlled units, this facility is ideal for protecting your belongings from the fluctuating New York weather, which can range from humid summers to cold winters. Whether you're storing delicate items like electronics or furniture, this feature ensures they remain in optimal condition year-round.

    This facility emphasizes convenience, offering indoor storage with elevators and first-floor access for ease of loading and unloading. The onsite manager and security cameras provide added peace of mind, while 24-hour access allows you to retrieve your items whenever you need them. Features such as contactless renting and online payment make the rental process seamless, and moving supplies are available on-site for added convenience.

    Perfect for residents of New Rochelle who need extra space or businesses looking for secure storage, this facility combines accessibility with robust amenities to meet a variety of needs.

    Price comparison

    See how this facility's unit prices compare to others in New Rochelle, broken down by size.

    Small $182/mo
    Location minimum Location maximum
    $11/mo $327/mo
    Medium $362/mo
    Location minimum Location maximum
    $153/mo $485/mo
    Large $628/mo
    Location minimum Location maximum
    $365/mo $859/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    58

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    42

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    47

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 58, Transit Score®: 42, Bike Score®: 47

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Joseph F. Fosina Field

      Recreation & Entertainment 0.18 miles

    • Acura of Westchester

      Shopping 0.28 miles

    • DiCicco and Sons

      Grocery Stores 0.34 miles

    • Leonardo's Pizza and Restaurant

      Food & Drinks 0.34 miles

    • Larchmont Pharmacy

      Shopping 0.34 miles

    • New York Liquor Co.

      Shopping 0.34 miles

    • Sunoco

      Services 0.38 miles

    • Jack's Automotive

      Services 0.42 miles

    • Stop & Shop

      Grocery Stores 0.47 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 479 5th Avenue offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 479 5th Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 479 5th Avenue for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now: