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Stop & Stor - 218 - 28 97th Avenue, Queens, NY 11429

4.9/5 - 265 Reviews
Location:
218 - 28 97th Avenue, Queens, NY 11429
Office hours:
  • Mon-Wed: 8 a.m. - 7 p.m.
  • Thu: 8 a.m. - 8 p.m.
  • Fri-Sat: 8 a.m. - 7 p.m.
  • Sun: 10 a.m. - 5 p.m.
(718) 898-8000

Stop & Stor - 218 - 28 97th Avenue, Queens, NY 11429

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    12x5 Self Storage 60 Sq. Ft.
    Climate-Controlled Elevator
    $181/mo
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $211/mo
    9x8 Self Storage 72 Sq. Ft.
    Climate-Controlled Elevator
    $229/mo
    9x4 Self Storage 36 Sq. Ft.
    Climate-Controlled Elevator
    $138/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator
    $239/mo
    8x8 Self Storage 64 Sq. Ft.
    Climate-Controlled Elevator
    $186/mo
    8x5 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator
    $127/mo
    7x8 Self Storage 56 Sq. Ft.
    Climate-Controlled Elevator
    $168/mo
    6x14 Self Storage 84 Sq. Ft.
    Climate-Controlled Elevator
    $235/mo
    6x9 Self Storage 54 Sq. Ft.
    Climate-Controlled Elevator
    $151/mo
    6x5 Self Storage 30 Sq. Ft.
    Climate-Controlled Elevator
    $58 - $129/mo
    6x4 Self Storage 24 Sq. Ft.
    Climate-Controlled Elevator First Floor Access
    $124/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $217/mo
    5x13 Self Storage 65 Sq. Ft.
    Climate-Controlled Elevator
    $202/mo
    5x11 Self Storage 55 Sq. Ft.
    Climate-Controlled Elevator
    $159/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $162/mo
    5x9 Self Storage 45 Sq. Ft.
    Climate-Controlled Elevator
    $149/mo
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled Elevator
    $61 - $128/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $74 - $107/mo
    5x4 Self Storage 20 Sq. Ft.
    Climate-Controlled Elevator
    $101/mo
    4x5 Self Storage 20 Sq. Ft.
    Climate-Controlled Elevator
    $25/mo
    13x8 Self Storage 104 Sq. Ft.
    Climate-Controlled Elevator
    $272/mo
    10x19 Self Storage 190 Sq. Ft.
    Climate-Controlled Elevator First Floor Access
    $503/mo
    10x11 Self Storage 110 Sq. Ft.
    Climate-Controlled Elevator
    $277/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $281/mo
    8x14 Self Storage 112 Sq. Ft.
    Climate-Controlled Elevator
    $280/mo
    7x15 Self Storage 105 Sq. Ft.
    Climate-Controlled Elevator
    $274/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator First Floor Access
    $753/mo
    10x29 Self Storage 290 Sq. Ft.
    Climate-Controlled Elevator First Floor Access
    $729/mo
    10x23 Self Storage 230 Sq. Ft.
    Climate-Controlled Elevator
    $499/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    265
    Number of reviews

    Read some helpful reviews of Stop & Stor, 218 - 28 97th Avenue, Queens, NY 11429, shared by real renters with genuine experiences and honest opinions.

    I had a great experience at Queens village Stop & Stor. Alain and Heneicka both provided outstanding customer service from start to finish. The process does take a little while because they make sure to find the right unit for your needs, go over all the details, and thoroughly explain the lease before you sign. It took about an hour, but I really appreciated that they didn’t rush anything. The manager, Alain, arrived at the perfect time to provide additional clarity and answer a few questions we had, which made us feel even more confident in our decision. The team was patient, professional, and made sure we understood everything we needed to know. They even took the time to show us around the building so we knew exactly where everything was. Overall, the level of customer service was excellent, and I highly recommend this Stop & Stor location to anyone looking for a well-managed storage facility with a knowledgeable and friendly staff. ... Read more
    DanaTulips - 25 July 2026
    This location really has the dream team for staff. First of all Alain was beyond helpful from the second i walked in and the team followed flawlessly. Jason and Heniecka were extremely helpful and informative without feeling like i was being regurgitated company policy. i had did some of my own research regarding a small unit and these 3 answered any question i had and they even covered things i didn’t think to ask. they made sure i was all set to rent the unit perfect for my needs. I’ll never store my stuff anywhere else and anyone that asks im sending them to this location specifically, really an above and beyond establishment ... Read more
    Bryanna S. - 25 July 2026
    I used the website to reserve a 5’ by 5’ locker. I was given a breakdown of the amount I will be paying for this month, which was a prorated price because I was trying to move my stuff in on 7/23/2026, administrative fee, so my total came to $37.77. Then August was free because of the locker I reserved was part of the specials. September and beyond $44 a month. It also said to arrive atleast 30 minutes before closing to complete the paperwork and bring either renters insurance or homeowners insurance if I have. I get there at 7pm, and the employee proceeds to tell me I’m too late to do anything today and if I can come back the next morning because it takes over an hour to fill out the paperwork. I attempted to explain the email said atleast 30 minutes, and was told “no, the website gives an estimate”. Red flag already. Then he said “let me see if I even have that unit available”. Was then told I would need a ladder to access it. Was I comfortable doing so? No, as a female with bad health problems, especially with my legs, trying to get bins up there, I was not going to be doing that. I ask the price anyway since everything I’ve been told up to that point was the exact opposite of what I received in the email from stop & Stor. I was not aware that it’s mandatory to purchase renters insurance on the unit. Also a bunch of hidden fees. I apologized for wasting his time and refused the service and left. Still searching for the fine print with this information. Definitely don’t recommend this place just because of the sneaky maneuvers ... Read more
    Marina F. - 25 July 2026
    Deronn B. - 9 October 2025
    Lupe A. - 29 August 2025
    Feroza is such an amazing manager and she has the best team in the world! Her customer service agent is remarkable! Her name is Crystal! Peirre and Sean is so amazing! I will always come back because this is an amazing team !! ... Read more
    Bernard F. - 23 August 2025
    This storage facility is incredible. It's very clean, the temperature is perfect inside. The security surrounding the building is impressive. There's even a fire station next door. The prices are more than fair and it's just steps away from the LIRR. On top of all of that, you have an amazing group of kind hearted people working there. Some of whom have been there for many-many years! So that's also a testament to the high quality of the people and ownership. When I opened an account, Feroza & Crystal went above and beyond to introduce me to the facility and help me brainstorm what my best options would be for what I needed. Long story short, I went in there with an vague idea of what I needed, and I came out with a full-on storage strategy that extended well beyond just renting a unit thanks to the generous kindness of Feroza! I sincerely couldn't do it without her. Easiest 5 Stars ever. Thank you so very much! ... Read more
    Chris P. - 18 August 2025
    Miss feroza were absolutely courteous with her professionalism, I was service with prompt detailed information. A can truly say she's pleasant and look forward to doing business in the future with the company... Thank you Miss Feroza. ?? ... Read more
    King B. - 2 August 2025
    From the minute I walked in I was helped by Feroza who provided excellent customer service and explained everything and answered all the questions I had. The were other staff members who also provided amazing customer service and were very friendly like Crystal and Heneicka. I really appreciated that. ... Read more
    christian m. - 6 June 2025
    I recently rented a storage unit at Stop & Stor Storage, and I couldn’t be happier with my experience! The facility is clean, secure, and well-maintained, giving me complete peace of mind for storing my belongings. What truly made my experience exceptional was the incredible customer service from Feroza and Heneicka. They were both friendly, professional, and went above and beyond to assist me. Henicka helped me find the perfect unit size for my needs and explained everything clearly, while Feroza made the check-in process quick and hassle-free. Their kindness and efficiency really stood out! ... Read more
    Kola A. - 1 June 2025
    Valerie L. - 29 March 2025
    The staff at Stop and store was welcoming and professional from my initial viewing of the unit until the very end. Feroza made me feel comfortable as an individual renting storage for the first time. It's am experience I will never forget. Thanks to Feroza and staff at Queens Village stop and store. ... Read more
    Meredith S. - 20 March 2025
    Nice facility, clean. Great size units. Lita J. was covering for someone and this isn’t even her site office, but her knowledge, professionalism and attention to detail is stellar. This experience has been nothing short of an ordeal, but the process of securing this rental put me at ease. Thank you, Lita! ... Read more
    Jessica D. - 19 February 2025
    Crystal M was excellent. She explained everything in great detail leaving no room for ambiguity. She even went as far as explaining the multiple ways I could save money on different storage units. Her energy was contagious, customer service was unmatched. When you go to Stop & Stor ask for Crystal! ... Read more
    Khalil C. - 19 December 2024
    I recently used Stop and Stor for my storage needs, and I am thoroughly impressed by the exceptional customer service I received. From the moment I inquired about their services, the team was incredibly helpful, professional, and accommodating. The staff made the entire process seamless, taking the time to answer all my questions and ensuring I chose the right storage unit for my needs. They were patient, friendly, and genuinely cared about providing the best experience possible. The facility itself is clean, secure, and well-organized, which gave me peace of mind knowing my belongings were in safe hands. Access to the storage unit was hassle-free, and the staff were always available to assist with any concerns. It’s rare to find a company that goes above and beyond to prioritize its customers, but Stop and Stor does exactly that. I would highly recommend them to anyone looking for reliable storage solutions paired with outstanding service. Thank you for making a potentially stressful situation so easy and pleasant! ... Read more
    Tishaun D. - 20 November 2024

    About this facility

    Located at 218 - 28 97th Avenue in Queens, NY, this Stop-Stor facility offers a range of storage units in small, medium, and large sizes. With options for climate-controlled units, it’s an excellent choice for protecting sensitive items from New York’s fluctuating temperatures and humidity. The facility’s indoor units and elevator access make loading and unloading straightforward, even for units on higher floors.

    This facility is designed with convenience and security in mind, offering features like drive-up access, first-floor access, and multi-level storage. Parking is available for those needing vehicle storage, and the onsite manager and security cameras add peace of mind for anyone storing valuable belongings. The gated access ensures controlled entry, making it a secure option for both long- and short-term storage.

    For added convenience, this facility accepts online payment and credit cards, making transactions seamless. Moving supplies are available for purchase, and truck rentals simplify the moving process. This Stop-Stor facility is ideal for Queens residents needing reliable storage in a densely populated area, whether for personal or business use.

    Price comparison

    See how this facility's unit prices compare to others in Queens, broken down by size.

    Small $152/mo
    Location minimum Location maximum
    $10/mo $578/mo
    Medium $315/mo
    Location minimum Location maximum
    $134/mo $980/mo
    Large $660/mo
    Location minimum Location maximum
    $224/mo $3529/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    92

    out of 100

    Walk Score

    Walker's Paradise

    Daily errands do not require a car

    77

    out of 100

    Transit Score

    Excellent Transit

    Transit supports many daily routes

    60

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 92, Transit Score®: 77, Bike Score®: 60

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • FDNY L162

      Services 0.04 miles

    • Platform B

      Transportation 0.04 miles

    • FDNY E304

      Services 0.05 miles

    • Queens Village

      Transportation 0.05 miles

    • Platform A

      Transportation 0.05 miles

    • Springfield Halal Live Poultry

      Grocery Stores 0.07 miles

    • Citibank

      Services 0.08 miles

    • Springfield Boulevard & 98th Avenue

      Transportation 0.08 miles

    • Queens Village

      Transportation 0.08 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 218 - 28 97th Avenue is accessible during regular access hours, typically Mon-Wed: 8 a.m. - 7 p.m., Thu: 8 a.m. - 8 p.m., Fri-Sat: 8 a.m. - 7 p.m., Sun: 10 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Stop & Stor - 218 - 28 97th Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 218 - 28 97th Avenue for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (718) 898-8000