Extra Space Storage - 1270 Jefferson Road, Rochester, NY 14623

4.9/5 - 535 Reviews
Location:
1270 Jefferson Road, Rochester, NY 14623
Office hours:
  • Mon-Tue: 9:30 a.m. - 6 p.m.
  • Thu-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 1270 Jefferson Road, Rochester, NY 14623

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $176/mo
    10x5 Self Storage 50 Sq. Ft.
    $129/mo
    7x13 Self Storage 91 Sq. Ft.
    Climate-Controlled Elevator
    $183/mo
    7x7 Self Storage 49 Sq. Ft.
    Climate-Controlled Elevator
    $175/mo
    6x12 Self Storage 72 Sq. Ft.
    $261/mo
    6x10 Self Storage 60 Sq. Ft.
    Climate-Controlled Elevator
    $183/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $284/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $183/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $224/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $176/mo
    5x10 Self Storage 50 Sq. Ft.
    $129 - $206/mo
    5x8 Self Storage 40 Sq. Ft.
    $119/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $139/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $112/mo
    5x5 Self Storage 25 Sq. Ft.
    $88/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $361/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $235/mo
    10x14 Self Storage 140 Sq. Ft.
    Climate-Controlled
    $346/mo
    10x14 Self Storage 140 Sq. Ft.
    Climate-Controlled Elevator
    $225/mo
    10x13 Self Storage 130 Sq. Ft.
    Climate-Controlled Elevator
    $215/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $284/mo
    10x10 Self Storage 100 Sq. Ft.
    $247 - $332/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $183/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $614/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $545/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $472/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $349/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Parking
    $332/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Parking
    • Credit Cards Accepted
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    535
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Savannah and James were both very helpful when I was renting a second storage unit. They both made the process easy, and are very professional, and customer-friendly. This is a very clean, well-run storage facility that I can recommend to anybody needing storage in the Henrietta, NY area. ... Read more
    M N. - 1 June 2026
    Our son attends college out of state, and we We’re interested in pre-paying and locking in a rate before the summer rush. We were pleasantly surprised by how easy it was to get clear information about the storage options and pricing and to set everything up by phone. It was easy to add our son as an authorized user. Within 45 minutes of my making the first call, he had a storage unit he could easily access! Very pleasant customer service. When we showed up a few weeks later to take some items to the unit, an attendant in the front office was so helpful getting us oriented and even shoveled snow from in front of the unit for us! ... Read more
    Diana R. - 7 February 2026
    Very easy to obtain the storage by calling them. I have an indoor storage unit and it is very clean. They make moving in pretty easy by providing rolling carts and multiple so there will always be one. The manager there is very nice and thoughtful guy. Definitely would recommend this location for others! ... Read more
    Mialany M. - 9 January 2026
    The rate went us from $95 a month to $163! I was really sad but instead of having to close me out and I throw my items away, the gentleman and lady on shift help me move my stuff into a smaller unit that I could afford. I really appreciated this mainly because it’s good to see folks trying to be helpful. Thanks a million?? ... Read more
    Ms. T. - 30 October 2025
    Jen L. - 9 October 2025
    Got a storage the same day I needed one, bought online and when I went there two hours later everything was set up and all good, the manager is great, super nice. Overall good experience. The 24/7 access units are convenient too ... Read more
    Kelly L. - 28 August 2025
    Excellent customer service coupled with a streamlined online/app driven operation. Storage was clean, safe, climate controlled and accessible 24/7. Move out was a snap! Will definitely do business again if the need for storage arises again! ... Read more
    Christopher C. - 25 August 2025
    LeRik N. - 6 August 2025
    The experience here has been great. Indoor, climate control is good. Clean. Bright. Carts for toting belongings around. Bathrooms inside. Jim at the Jefferson Rd location was helpful and knowledgeable. Would recommend!! ... Read more
    Denise F. - 4 August 2025
    Jim at Extra Space Storage on Jefferson Rd was SO helpful! He offered us multiple options, helped us find the best space for our storage needs. Space is clean and well lit. Customer service was friendly and fantastic! We have waited too long to get this done. Jim made a project I've been procrastinating on seamless. Thank you! :) ... Read more
    Courtney B. - 26 July 2025
    Savannah was very helpful when dealing with our very challenging request. We had no keys to two storage units, and she was able to get us into both of them without any problem at all. The facility is very clean and easy to work with. I would recommend them to anyone looking into renting storage units. ... Read more
    Cathy G. - 23 June 2025
    Melissa C. - 18 June 2025
    I just want to commend James the store manager at this location for a very thorough explanation of this facility and thank him for his time today. What a great asset to extra space storage to have someone like him As a manager. ... Read more
    Dominick M. - 20 March 2025
    Allen H. - 5 March 2025
    585ers B. - 10 February 2025
    Jim and Sadannah were extremely helpful and accommodating the entire time I utilized storage here. They were always available to answer questions and were more than willing to help with anything needed. I appreciate the customer service and attention to detail. I would highly recommend coming here and would hope that they would still be available to help you as they did me. ... Read more
    Jaci C. - 29 January 2025
    Jay - 19 December 2024

    About this facility

    Conveniently located at 1270 Jefferson Road in Rochester, NY, this Extra Space Storage facility offers a variety of small, medium, and large storage units tailored to meet diverse needs. With climate-controlled units, this facility is an excellent choice for protecting temperature-sensitive items from Rochester's fluctuating weather conditions, especially during snowy winters and humid summers.

    This facility features indoor access, elevators, and multi-level storage, making loading and unloading convenient regardless of your unit’s location. For those requiring easy vehicle access, drive-up access is available, and parking accommodations are suitable for smaller vehicles. Security is a priority, with security cameras and an onsite manager ensuring peace of mind for all customers. The facility also embraces modern conveniences like contactless renting and online payment options, streamlining the rental process.

    To make moving easier, this location offers retail moving supplies and even truck rentals for transporting your belongings. Whether you're downsizing, relocating, or simply need extra space, this Extra Space Storage facility provides a secure, accessible, and efficient solution for individuals and businesses alike.

    Price comparison

    See how this facility's unit prices compare to others in Henrietta, broken down by size.

    Small $171/mo
    Location minimum Location maximum
    $60/mo $341/mo
    Medium $262/mo
    Location minimum Location maximum
    $150/mo $558/mo
    Large $462/mo
    Location minimum Location maximum
    $210/mo $846/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    44

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    42

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 44, Bike Score®: 42

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Tops

      Services 0.11 miles

    • Tully's

      Food & Drinks 0.14 miles

    • Outback Steakhouse

      Food & Drinks 0.16 miles

    • Tops

      Grocery Stores 0.16 miles

    • Dunkin'

      Food & Drinks 0.19 miles

    • Jefferson & Opposite Post Office

      Transportation 0.19 miles

    • Jeremiah's Tavern

      Food & Drinks 0.19 miles

    • Rochester Post Office

      Services 0.21 miles

    • UR Medicine Urgent Care

      Services 0.21 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1270 Jefferson Road is accessible during regular access hours, typically Mon-Tue: 9:30 a.m. - 6 p.m., Thu-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 1270 Jefferson Road, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1270 Jefferson Road for specific restrictions and recommendations.

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