Extra Space Storage - 1771 Brighton Henrietta Town Line Road, Rochester, NY 14623

4.7/5 - 352 Reviews
Location:
1771 Brighton Henrietta Town Line Road, Rochester, NY 14623
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.
24/7 ACCESS

Extra Space Storage - 1771 Brighton Henrietta Town Line Road, Rochester, NY 14623

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x8 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $243/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $201/mo
    8x5 Self Storage 40 Sq. Ft.
    Climate-Controlled
    $173/mo
    7x14 Self Storage 98 Sq. Ft.
    Climate-Controlled
    $243/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $243/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $201/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled
    $173/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $127/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $299/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $243/mo
    30x10 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $501/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $360/mo
    15x40 Self Storage 600 Sq. Ft.
    Climate-Controlled
    $754/mo
    15x20 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $501/mo
    15x14 Self Storage 210 Sq. Ft.
    Climate-Controlled
    $374/mo
    14x27 Self Storage 378 Sq. Ft.
    Climate-Controlled
    $556/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $501/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $423/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $360/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    352
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    We move up here from Florida. We called and prepaid for 4 months a 10 × 10 unit from the extra space storage and when I got there they said we paid for a 5 × 10 unit and wanted to up charge me another $80 extra / month. Absolutely not. The ladie at the front desk wasn't helpful at all. She acted like she was busy while noone was there and scrolling through her phone. Maybe she was having a bad day. After we wanted to cancel the unit due to the price going up she told us they could reimbursed me only for 3 months and was gonna chage me for 1 month even though I never place anything inside the unit. People like this shouldn't be in the costumer service department. If you can't be professional and don't wanna deal with the public don't look for a costumer service job. Thanks A lot ladie. You made us jump through hoops for no reason. I wish i could rate you and your attitude a 0 stars. Good day. ... Read more
    Victor L. - 30 June 2026
    Yulanda G. - 2 June 2026
    Convenient storage facility. Mostly clean. Super nice staff and worked with my on my budget. Couple of nags however: - wish there was remote gate access from app (open gate from app) - indoor there is not really any drainage so in winter it gets a bit nasty - parking lot has a lot of potholes Otherwise a very good option for climate controlled storage! ... Read more
    Sebastian P. - 21 February 2026
    I was very impressed with the level of service I received and would highly recommend using this company based on my experience with Cate and Sharon. I was out of town and trying to secure a storage unit right before the holiday season, and I had the pleasure of speaking with Sharon and Cate on various calls while looking for a specific size unit with certain conditions at a particular location. I have to say, they were extremely helpful in explaining everything to me, especially since this was my first time renting a storage space on my own. They were very friendly, professional, and kind, and took the time to answer all of my questions and walk me through the entire process. I was very impressed with the level of service I received and would highly recommend using this company based on my experience with Cate and Sharon. Thank you so much! ... Read more
    Sarah S. - 28 January 2026
    Thus is my first experience using a storage unit. I'm cleaning out my basement and needed extra space. 10 x 10 is plenty. The online experience was easy, customer service on-site was excellent guiding me through the process. I love the app, the security, and the whole experience. I will likely keep this unit for a long time. ... Read more
    Heidi H. - 25 August 2025
    Trinity W. - 2 August 2025
    Kalen O. - 2 August 2025
    Tyreke C. - 2 August 2025
    Felicia C. - 31 March 2025
    Well, it started out good and ended up like a nightmare. I rented a storage space for $88.00, 4 months later they withdrew $180.00 for one month. The company is designed to start you out with promotional rates to get you in and once you’re in they raise their prices based on the market. I would never rent a storage space from your company again and I would definitely not recommend anybody to rent from your company. The company should be more transparent about how they charge individuals after there promotion special rates. I was given an opportunity to pay $136.00 a month or move everything out, I choose to opt out, be careful not to fall in there trap and get price gouged. Very Disappointed, Mr. Thompson ... Read more
    Gregory T. - 29 March 2025
    Tony S. - 19 March 2025
    Cate was an excellent hostess. She provided much information, which prepared us for your facility. I had never been in a storage site. She showed us several size units, which made it easy to decide on the size that met my needs. Best of all, Cate was able to provide me with a unit close to the drive-through. I was throughly satisfied with my experience. Extra Space Storage is fortunate to have Cate working for it. ... Read more
    Jean S. - 17 January 2025
    These are clean and well-run facilities, but the best part is the staff. They are all friendly and helpful. Having said that, I have to do a shout-out for Cate at the Brighton Townline Rd location. Cate noticed that there was a discount that had just gone into effect and SHE sought ME out so I could take advantage of it! Furthermore, she took care of all the paperwork for me. Thank you, Cate, and all the good people at Extra Space Storage. You really know how to take care of your customers. ... Read more
    S W. - 16 December 2024

    About this facility

    Located at 1771 Brighton Henrietta Town Line Road, this Extra Space Storage facility offers a wide range of unit sizes, including small, medium, and large, to accommodate different storage needs. With climate-controlled units, this facility is ideal for protecting sensitive items from the cold winters and humid summers typical of Rochester, NY.

    This facility provides convenient features such as 24-hour access, allowing you to retrieve or store your belongings at any time, and contactless renting, making the move-in process seamless. Additional amenities include indoor storage units for added protection, parking options, and robust security measures like security cameras and an onsite manager. Access is further secured with a gated entry system.

    For added convenience, this Extra Space Storage facility offers retail moving supplies and online payment options to simplify your experience. It's an excellent choice for those in need of secure, flexible storage solutions in the Rochester area.

    Price comparison

    See how this facility's unit prices compare to others in Henrietta, broken down by size.

    Small $201/mo
    Location minimum Location maximum
    $60/mo $341/mo
    Medium $271/mo
    Location minimum Location maximum
    $150/mo $558/mo
    Large $481/mo
    Location minimum Location maximum
    $210/mo $846/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    47

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    49

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 47, Bike Score®: 49

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Delta Sonic Detail Shop

      Services 0.06 miles

    • Gander Outdoors

      Shopping 0.13 miles

    • Delta Sonic Car Wash

      Services 0.13 miles

    • Starbucks

      Food & Drinks 0.21 miles

    • Arby's

      Food & Drinks 0.21 miles

    • Southtown Beverage

      Shopping 0.21 miles

    • KFC

      Food & Drinks 0.21 miles

    • Tsingtao House

      Food & Drinks 0.22 miles

    • Kong Fu Tea

      Food & Drinks 0.22 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1771 Brighton Henrietta Town Line Road offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 1771 Brighton Henrietta Town Line Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1771 Brighton Henrietta Town Line Road for specific restrictions and recommendations.

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