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Extra Space Storage - 860 Phillips Road, Webster, NY 14580

4.8/5 - 321 Reviews
Location:
860 Phillips Road, Webster, NY 14580
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.
24/7 ACCESS

Extra Space Storage - 860 Phillips Road, Webster, NY 14580

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    $187/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $144/mo
    5x10 Self Storage 50 Sq. Ft.
    $93/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $88/mo
    20x5 Self Storage 100 Sq. Ft.
    $187/mo
    15x10 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $273/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $273/mo
    10x15 Self Storage 150 Sq. Ft.
    $239/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $202/mo
    10x10 Self Storage 100 Sq. Ft.
    $187/mo
    30x10 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $527/mo
    25x10 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $441/mo
    20x20 Self Storage 400 Sq. Ft.
    $406/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $357/mo
    10x40 Self Storage 400 Sq. Ft.
    $406/mo
    10x40 Vehicle 400 Sq. Ft.
    Drive-up Access Parking RV Storage
    $406/mo
    10x30 Vehicle 300 Sq. Ft.
    Drive-up Access Parking RV Storage
    $321/mo
    10x25 Vehicle 250 Sq. Ft.
    Drive-up Access Parking RV Storage
    $279/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Parking
    $239/mo
    10x20 Self Storage 200 Sq. Ft.
    $238/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Keyless Unit Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    321
    Number of reviews

    Read some helpful reviews of Extra Space Storage, 860 Phillips Road, Webster, NY 14580, shared by real renters with genuine experiences and honest opinions.

    Ivey DUTY, the store manager at this location when above and beyond to help me get situated with my storage unit. I cannot thank her enough I highly recommend the storage facility it's very clean and kept very secure thank you again I appreciate all the help! ... Read more
    Ann M. - 7 September 2026
    Kevin M. - 6 September 2026
    Called with several questions regarding pricing and the facility and spoke with the location manager, Ivey. She was courteous and professional and answered each question in detail. She definitely eased some of my stress about this upcoming move! Very sweet girl, very knowledgeable regarding company policies etc. She's a keeper! ... Read more
    Calli L. - 19 August 2026
    Henry L. - 22 July 2026
    I had a great experience with Extra Space Storage! Ivey went above and beyond to make the whole process of getting a storage unit easy and stress-free. She was very informative, professional, and took the time to answer all my questions. Everything was smooth from start to finish, and I truly appreciate her extra helpfulness. If you’re looking for storage, I definitely recommend asking for Ivey! ... Read more
    Morgan C. - 27 August 2025
    My experience with extra space was great. Jackie helped me every step of the way. Guided me on the size of unit I would need and made the move so smooth. Her personality also is heart warming, not many people are this pleasant and eager to help people anymore ... Read more
    diane g. - 7 August 2025
    It's a decent place. The manager is pretty chill, as is the dude that works the front counter some days. As long as you pay your bill, you can do pretty much whatever you want in/at your unit as long as you aren't damaging shit or bothering people. The gate locks from the outside at 10pm I believe, but there is no set time you have to leave by if you're already in there before it locks, so you can be in there until whenever you want and just have to put in your gate code from the inside to leave once it's locked. I have no complaints. ... Read more
    Brad N. - 21 July 2025
    JACKIE** BEYOND SATISFIED WITH THE CUSTOMER SERVICE THAT SHE PRESENTED TO ME AND MY FAMILY!! She’s so sweet, very professional but also very personable to. She gave me all the details and important information that was asked of her and she was very helpful. I will be sure to share my experience with others and to come back asap! Everyone ask for Jackie you won’t regret it :) :) ... Read more
    ashlee c. - 24 June 2025
    We used extra space for about 9 months. The staff at this location are absolutely amazing and super nice! The climate control unit was exactly what we needed and a good size. The reason we had to move to a different facility though was the price increases. We started there paying $131/month but within 3 or 4 months, we got hit with a price increase to almost $230. The staff was amazing with getting it lowered to $183. I did not think these units were really worth that, especially without 24/7 access but it was doable. Now only a few months later, the price automatically increased to over $260, which a 10x15 unit, even climate controlled, is definitely not worth that. We found another option in Webster for a bigger unit, 24/7 access, with a light in unit that is only $130/month, 3 month warning before price increases, and moved there. Other than the absurd rates, the units are kept nice, the property is very clean, and if you have any issues there are great office hours with friendly staff right on site. ... Read more
    Cassandra - 11 June 2025
    Luis and Jackie were amazing! I have never had to rent a storage place and they have explained everything to me and put me at ease that my stuff will be safe and I'm not overpaying! Great customer service! ... Read more
    CMJ - 27 March 2025
    Super easy to sign up online. The unit was very clean. Had a brand new lock still in the package inside the storage unit. We were able to put stuff in there an hour or two after renting it. Definitely recommend them!! ... Read more
    Tracy - 24 March 2025
    This place is awesome! I was in a bind and needed storage fast, Jackie personalized the experience and made it so easy for me to find what was perfect for me. She absolutely went above and beyond to make sure all my needs were met not with just storage but accessibility to my unit with the new Bluetooth gate system. Peace of mind comes free when storing with Jackie and her team at Extra Space Storage. I could not be happier! Thanks Jackie !! - Vince ... Read more
    YEART P. - 22 March 2025
    Jackie was absolutely incredible and has to be the best customer service representative I've ever talked to and done business with. She was extremely thorough about everything your facility had to offer. We couldn't be more pleased with her exceptional knowledge, positive attitude, and how attentive she was to what we were looking for. She truly went above and beyond to make sure she covered everything. ... Read more
    Michelle C. - 14 March 2025
    Off the street, lovely setting. Office is in a house next to the entrance gate. Staff is great! I have rented several units over the years in several states. This is the nicest set up I have experienced. Highly recommend this location. ... Read more
    Kate V. - 16 February 2025

    About this facility

    Located at 860 Phillips Road in Webster, NY, this Extra Space Storage facility offers a range of unit sizes, including small, medium, and large, to fit a variety of storage needs. The facility is particularly well-suited for the Webster area, where seasonal weather changes can make storage challenging. Its climate-controlled units help protect sensitive items like furniture, electronics, and documents from the area's cold winters and humid summers.

    This facility provides numerous customer-focused amenities, including 24-hour access, drive-up access, and indoor units, giving tenants flexibility and convenience. For those with larger vehicles or outdoor gear, the facility offers parking and RV storage options. Security is a priority with features like security cameras, gated entry, and keyless unit access. The presence of an onsite manager ensures added peace of mind.

    For those in the middle of a move, the facility offers contactless renting, online payment options, and retail supplies like boxes and packing materials. They even provide truck rentals to streamline the moving process. This Extra Space Storage facility is a reliable choice for residents, businesses, and outdoor enthusiasts in Webster, NY, looking for secure, accessible, and versatile storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Webster, broken down by size.

    Small $128/mo
    Location minimum Location maximum
    $85/mo $187/mo
    Medium $227/mo
    Location minimum Location maximum
    $150/mo $273/mo
    Large $362/mo
    Location minimum Location maximum
    $175/mo $527/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    14

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    31

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 14, Bike Score®: 31

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • MotoOption

      Shopping 0.2 miles

    • Xceed Credit Union

      Services 0.35 miles

    • San Jose Drive

      Transportation 0.42 miles

    • Ridge & Baker

      Transportation 0.43 miles

    • Ridge & Curtice Park

      Transportation 0.44 miles

    • Salvatore's Old Fashioned Pizzeria

      Food & Drinks 0.63 miles

    • Finn's Garage

      Services 0.67 miles

    • Tom's Garage

      Services 0.69 miles

    • Dunkin'

      Food & Drinks 0.73 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 860 Phillips Road offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 860 Phillips Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 860 Phillips Road for specific restrictions and recommendations.

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