SmartStop Self Storage - 21 Kings Chapel Drive North, Troy, OH 45373

4.8/5 - 683 Reviews
Location:
21 Kings Chapel Drive North, Troy, OH 45373
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 4 p.m.
  • Sun: 10 a.m. - 2 p.m.
(937) 203-5069

SmartStop Self Storage - 21 Kings Chapel Drive North, Troy, OH 45373

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    First Floor Access
    $66/mo
    5x10 Self Storage 50 Sq. Ft.
    First Floor Access
    $56/mo
    10x15 Self Storage 150 Sq. Ft.
    $172/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $165/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $110/mo
    10x10 Self Storage 100 Sq. Ft.
    $105 - $110/mo
    10x30 Self Storage 300 Sq. Ft.
    $281/mo
    10x25 Self Storage 250 Sq. Ft.
    $238/mo
    10x20 Self Storage 200 Sq. Ft.
    $193/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    683
    Number of reviews

    Read some helpful reviews of SmartStop Self Storage, shared by real renters with genuine experiences and honest opinions.

    Recently visited this facility located in Troy. Tasha explained the rental procedures and gave us a tour. We found a unit to meet our needs and completed paperwork in timely manner. Tasha was very knowledgeable, helpful , and very efficient. Great customer service experience. ... Read more
    Lisa K. - 16 December 2025
    Cleaned out our unit and went to close it at the office only to find doors locked midday and no one around. Waited over 20 minutes, called corporate, ridiculous. Actually writing this while we wait as they still haven’t shown up. It’s 11:30 and office says open until 4. No signage, nothing. I’ll also mention the bug issue since we had to wipe down everything before loading our car. Several roaches during the clean out (dead). Gross. But the worse part is corporate saying “they’ll be there in 2 minutes”, it’s been 5….and still no one. ... Read more
    Mandi - 4 October 2025
    Christopher L. - 30 September 2025
    I am Super pleased with my decision to rent my storage unit from here. The two young ladies that work In the office, I believe their names are Tash and Jessica, super helpful, super friendly, can’t beat the A-1 customer service :):) ... Read more
    Davis W. - 31 July 2025
    Jestyn C. - 15 June 2025
    I would give this zero stars if I could. Absolutely terrible experience. On their website they say you can reserve an until we wanted a 10x20 climate control unit. It said we reserved it until May 17. This I doubted was true but then we called my wife talked to a lady she said that a few more were coming to look at it! So, online you can just go ahead and sign up for the unit. We did this my wife went on picked the 10x20 climate control unit. It sent a lease agreement she completed it and it gave her the number of that unit. We went to go check it out and put things in it. We got there the lady said unfortunately that’s not how it works online can’t tell if that unit is till available. Interesting because we have an agreement and the agreement both should have to follow. My guess is this lady showed the unit and was trying to get the unit sold , if you buy there it’s more expensive than online. I would not do business here. All worked out though we went across town and got the same thing for cheaper by $50 per month. I would recommend to all do your research and go with a place that will honor the agreement! ... Read more
    C W. - 4 May 2025
    Nick W. - 26 April 2025
    Andrew K. - 6 April 2025
    Cody O. - 22 March 2025
    Debbie from Smartstop Self Storage in Troy is super professional and very nice! She explains everything in fine details and helped us be able to quickly get a storage unit I feel she went above and beyond to answer questions I had and making sure I understood everything about the unit! She even showed us to the unit ! Thank you .!! ... Read more
    Alexis - 27 February 2025
    Connie M. - 2 December 2024
    Aja F. - 21 October 2024

    About this facility

    Located at 21 Kings Chapel Drive North, this SmartStop Self Storage facility in Troy, Ohio, offers a variety of storage solutions with small, medium, and large units to fit your needs. Whether you’re decluttering your home, downsizing, or simply need additional space, this facility provides flexibility for all types of storage requirements.

    To protect your belongings from Ohio’s fluctuating temperatures and humidity, this facility features climate-controlled units, ideal for sensitive items like electronics, furniture, and documents. Access is designed for convenience with drive-up access, first-floor access, and indoor units available. For added peace of mind, the property is equipped with security cameras, a gated entrance, and an onsite manager to ensure your items are secure. Need vehicle storage? This facility also offers parking and RV storage for your car, boat, or recreational vehicle.

    For seamless storage, take advantage of contactless renting, online payment options, and the availability of moving supplies onsite. This SmartStop Self Storage facility is an excellent choice for residents, businesses, or anyone in the Troy area looking for secure, flexible storage options.

    Price comparison

    See how this facility's unit prices compare to others in Troy, broken down by size.

    Small $61/mo
    Location minimum Location maximum
    $35/mo $115/mo
    Medium $138/mo
    Location minimum Location maximum
    $75/mo $172/mo
    Large $237/mo
    Location minimum Location maximum
    $75/mo $800/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    37

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    37

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 37, Bike Score®: 37

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Wright-Patt Credit Union

      Services 0.13 miles

    • Culver's

      Food & Drinks 0.25 miles

    • Tim Hortons

      Food & Drinks 0.27 miles

    • Marion’s

      Food & Drinks 0.31 miles

    • Meijer Fuel

      Services 0.32 miles

    • Ohio BMV Deputy Registrar License Agency #5512

      Services 0.36 miles

    • Fricker’s

      Food & Drinks 0.39 miles

    • Cold Stone Creamery

      Food & Drinks 0.39 miles

    • Circle K

      Grocery Stores 0.41 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 21 Kings Chapel Drive North is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 4 p.m., Sun: 10 a.m. - 2 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At SmartStop Self Storage - 21 Kings Chapel Drive North, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 21 Kings Chapel Drive North for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (937) 203-5069