Northwest Self Storage - 3550 West 11th Avenue, Eugene, OR 97402

4.5/5 - 332 Reviews
Location:
3550 West 11th Avenue, Eugene, OR 97402
Office hours:
  • Mon-Fri: 10 a.m. - 6 p.m.
  • Sat: 10 a.m. - 5 p.m.
(541) 485-0011

Northwest Self Storage - 3550 West 11th Avenue, Eugene, OR 97402

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

  • Onsite Manager

    On-site staff available to assist with property needs

    Not sure which size you need? Check our size guide to find the perfect fit.
    7x13 Self Storage 91 Sq. Ft.
    $200/mo
    5x13 Self Storage 65 Sq. Ft.
    $190/mo
    4x10 Self Storage 40 Sq. Ft.
    $131/mo
    10x19 Self Storage 190 Sq. Ft.
    $599/mo
    10x15 Self Storage 150 Sq. Ft.
    $351/mo
    10x14 Self Storage 140 Sq. Ft.
    $334/mo
    10x13 Self Storage 130 Sq. Ft.
    $317/mo
    10x11 Self Storage 110 Sq. Ft.
    $237/mo
    10x10 Self Storage 100 Sq. Ft.
    $233/mo
    10x26 Self Storage 260 Sq. Ft.
    $565/mo
    10x24 Self Storage 240 Sq. Ft.
    $564/mo
    10x20 Self Storage 200 Sq. Ft.
    Drive-up Access Garage Outdoor Access
    $562/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $91 - $122/mo
    No units are currently available.

    Amenities & features

    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Online Payment
    • RV Storage

    Customer reviews

    4.5/5
    Average rating
    332
    Number of reviews

    Read some helpful reviews of Northwest Self Storage, shared by real renters with genuine experiences and honest opinions.

    I had an excellent experience with Charrie, the property manager, at this storage facility. From the beginning, she was friendly, professional, and incredibly helpful. She took the time to answer all of my questions, explained everything clearly, and made the rental process smooth and stress-free. ... Read more
    Susie S. - 7 June 2026
    ?Customer service at its finest! The lady who helped me at Northwest Storage was absolutely wonderful. She was so courteous, patient, and incredibly helpful with getting everything sorted out. It makes such a difference when you run into someone who genuinely cares about helping customers. If you need storage, this is the place to go! ... Read more
    leann w. - 3 June 2026
    READ THIS BEFORE YOU RENT! I rarely leave bad reviews but but this place is an exception. This place is awful - I do not recommend renting at this storage facility. Over the course of 2 years my rent doubled since you're at their mercy once you move your heavy stuff in. I had items stolen from my unit through an opening between units – the tops of the units are not fully enclosed, so others can access your space. Had my stuff destroyed by mice from a neighboring unit since the neighbor had dogs food in there. At one point, there were homeless individuals living in a neighboring unit around Christmas time, smoking pot. There was also a recurring problem with human feces being left in front of the units. I have since moved my belongings to a different facility, and the experience has been much better. Carefully weigh your options before committing to this place. ... Read more
    Jan C. - 23 January 2026
    Markel - 15 January 2026
    I had some difficulties with my storage unit, but fortunately, thanks to Melissa Bailey, I got the best care possible. Her positive aditude and helpful advice turned my entire day around and set me on a better path. Thank you for all your friendly assistance Melissa. Northwest storage knows how to take care of their costumers. ... Read more
    Andrew B. - 15 January 2026
    Came in and needed a small unit in between moves. Melissa helped me with the different unit choices, gave me tours of the units and security features such as fences, gated locked entry. She even hooked me up with a 59% off discount for my 1st. She mad the whole process super easy. In + out in about 20 minutes. Thanks again! ... Read more
    Kash C. - 30 December 2025
    Amanda B. - 20 August 2025
    My girlfriend Kiah and I have been storing with Northwest Self Storage for over a year, and we’re more than excited to share how easy and stress-free the experience has been. The staff is friendly, the facility is always clean and secure, and we’ve never had a single issue. We highly recommend Northwest Self Storage to anyone looking for a reliable place to store their belongings. ... Read more
    Travis B. - 1 August 2025
    I needed a storage unit for a month while I was moving between places and they offered a great deal of a 4x9 unit for $70. Melissa is very friendly and helpful and made the move in process very easy! The only awkward part of the location is the left turn if you are driving down W 11th, but there are some areas to turn around to make it easier. The storage unit was pretty clean when I first accessed it and its a pretty secure location. ... Read more
    Zack M. - 31 July 2025
    ?????????? I've had my belongings stored at NSA Storage for the past year, and I have nothing but good things to say. The facility is super clean, well-maintained, and hassle-free. What really sets this place apart is the staff — always friendly and professional. A special shoutout to Melissa Bailey, the property manager — she’s amazing. Not only is she always polite and helpful, but she remembered my name (which isn’t the easiest), and that small gesture always made me feel welcomed and valued. If I ever owned my own business, she'd be the kind of employee I’d want representing it. Highly recommend NSA Storage — it’s a great place and run the right way. ... Read more
    Rhea - 31 July 2025
    If you need a storage unit.....This IS the place. The people that I met with certainly treated me like family. I have lived several states and have been in customer service for years and they will blow your mind on the customer service that they provide. I cannot say enough about how they treated me. The BEST!!!!! ... Read more
    Jon B. - 8 April 2025
    I have been a tenant on West 11th NWStorage since 2021. I was renting a 5x10, unfortunately my stuff grew and I needed to move to a bigger unit...the manager Melissa Bailey was extremely helpful and courteous while I was deciding on which size to upgrade to. When I went in on Thursday, March 27, to see if there would be a larger unit to move into she told me which ones were available and even showed me the unit I transferred to...she even gave me an extra day to move my stuff from the original unit to the new one...all I have to say is that Melissa is very friendly, courteous and knowledgeable...she understands that sometimes people have life situations come up and she is willing to work with you to come up with a solid plan to rectify the situation...on top of that the entire staff is always cheerful friendly and helpful... ... Read more
    Bruce K. - 31 March 2025
    Johnathan G. - 27 March 2025
    My first experience at Northwest Self Storage was fantastic. Bren was incredibly helpful, thorough and gave great recommendations. Also, the speed at which the process was completed was very quick. The location is very secure with the office located behind the locked gate. I look forward to renting from NSS currently and when I need great assistance in the future! ... Read more
    Cory R. - 24 March 2025
    They raised our rent one month after we moved in. When I originally rented the unit I asked them to email me an invoice every month when the rent was due and they said that would not be a problem. They sent me the invoice one time and everytime I would pay my bill I would ask again for an invoice and I never was able to get them to send me one before the bill was due, this resulted in late fees. For a few months I was unable to actually speak to a real person when I would call. The staff seems to have a very high turnover rate and the company seems to want to do everything they can to over charge you. Overall would not recommend. ... Read more
    MrSeank11191 - 9 March 2025

    About this facility

    Located at 3550 West 11th Avenue in Eugene, this Northwest Self Storage facility offers a range of small, medium, and large units to suit various storage needs. Whether you’re looking to declutter your home, store business inventory, or secure seasonal equipment, this facility provides flexible options for households and businesses in the area.

    This facility is designed for convenience and security, featuring drive-up access for easy loading and unloading, as well as parking and RV storage for larger vehicles. With a focus on safety, the property is equipped with security cameras and an onsite manager, ensuring protection for your belongings. The gated access adds an extra layer of security and control. For those managing busy schedules, contactless renting and online payment options simplify the entire storage process. Additionally, moving supplies are available for purchase onsite, making transitions smoother.

    With its convenient location in Eugene, this Northwest Self Storage facility is an excellent choice for anyone needing secure and easily accessible storage, particularly those with larger vehicles or RVs.

    Price comparison

    See how this facility's unit prices compare to others in Eugene, broken down by size.

    Small $174/mo
    Location minimum Location maximum
    $48/mo $200/mo
    Medium $345/mo
    Location minimum Location maximum
    $117/mo $599/mo
    Large $446/mo
    Location minimum Location maximum
    $68/mo $1082/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    73

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    38

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    95

    out of 100

    Bike Score

    Biker's Paradise

    Biking is practical for everyday travel

    Walk Score®: 73, Transit Score®: 38, Bike Score®: 95

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Dominoes

      Food & Drinks 0.05 miles

    • Miller Paint

      Shopping 0.07 miles

    • Dollar Tree

      Shopping 0.08 miles

    • Hawaiian Time

      Food & Drinks 0.09 miles

    • McDonald's

      Food & Drinks 0.09 miles

    • Pizza Hut

      Food & Drinks 0.09 miles

    • SELCO Community Credit Union

      Services 0.1 miles

    • Fred Meyer Fuel

      Services 0.1 miles

    • Rent-a-Center

      Shopping 0.12 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 3550 West 11th Avenue is accessible during regular access hours, typically Mon-Fri: 10 a.m. - 6 p.m., Sat: 10 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Northwest Self Storage - 3550 West 11th Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3550 West 11th Avenue for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (541) 485-0011