SecureSpace Self Storage - 3114 Grays Ferry Avenue, Philadelphia, PA 19146

4.5/5 - 304 Reviews
Location:
3114 Grays Ferry Avenue, Philadelphia, PA 19146
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.
  • Sun: 10 a.m. - 4 p.m.

SecureSpace Self Storage - 3114 Grays Ferry Avenue, Philadelphia, PA 19146

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x11 Self Storage 55 Sq. Ft.
    Climate-Controlled Elevator
    $72/mo
    5x8.5 Self Storage 43 Sq. Ft.
    Climate-Controlled Elevator
    $62/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $41 - $53/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access Locker
    $22/mo
    10x17 Self Storage 170 Sq. Ft.
    Climate-Controlled Elevator
    $138/mo
    10x16 Self Storage 160 Sq. Ft.
    Climate-Controlled Elevator
    $95/mo
    10x15.5 Self Storage 155 Sq. Ft.
    Climate-Controlled Elevator
    $101 - $116/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $95/mo
    10x14 Self Storage 140 Sq. Ft.
    Climate-Controlled Elevator Power
    $97/mo
    10x13 Self Storage 130 Sq. Ft.
    Climate-Controlled Elevator
    $98/mo
    10x12.5 Self Storage 125 Sq. Ft.
    Climate-Controlled Elevator
    $99/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator
    $99/mo
    10x11 Self Storage 110 Sq. Ft.
    Climate-Controlled Elevator
    $99/mo
    9x15.5 Self Storage 140 Sq. Ft.
    Climate-Controlled Elevator
    $97/mo
    14x18 Self Storage 252 Sq. Ft.
    Climate-Controlled Elevator
    $333/mo
    10x21 Self Storage 210 Sq. Ft.
    Climate-Controlled Elevator
    $201/mo
    10x20 Vehicle 200 Sq. Ft.
    Climate-Controlled Car Storage Elevator Other Vehicle Storage
    $153/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.5/5
    Average rating
    304
    Number of reviews

    Read some helpful reviews of SecureSpace Self Storage, shared by real renters with genuine experiences and honest opinions.

    Jacqueline at SecureSpace Self Storage provided outstanding customer service during my move-in process. She was professional, attentive, patient, and incredibly helpful every step of the way. She went above and beyond to make sure all of my questions were answered and that everything was handled smoothly even when challenges arose that weee out of her control. Her personable attitude made what could have been a stressful day feel easy and seamless. I truly appreciate her kindness and dedication highly recommend working with Jacqueline if you need storage assistance! ... Read more
    Naadira A. - 4 May 2026
    Literally couldn’t have been a worse experience. Went there in the middle of the day to finalize my contracts (reserved online) and move my stuff right in but the door was locked. There was a sign saying open & another saying just call this # and someone would be right there. I called but it was just the company’s general call center not the actual location. Their own customer service tried contacting the location SEVERAL times and could not get ahold of anyone on site for over an hour. Me & my moving help both had to call out of work at this point just for someone to FINALLY appear in the office. Did they apologize at all whatsoever? Nope. Didn’t even bother making an excuse, was completely stoic and borderline unprofessional. I was kind nonetheless and went around to start moving my stuff in. The parking/unloading garage had a car w flat tires taking up half the spaces & inside there were no carts – despite there barely being anyone else there. The one thing I can say is the facility seemed clean especially compared to others I’ve been to. However today, on top of this ALL I am now being charged 2-3x what my monthly rate was showed to be when booking even negating discounts. I’m not a picky person, in fact I prefer to let things slide and be understanding where I can but this is genuinely one of the worst experiences I’ve had at any establishment ever… and my last storage had d!ad mice in my unit/boxes which says a lot. ... Read more
    Mya W. - 1 May 2026
    I had a great experience with SecureSpace Storage in the Grays Ferry area. I made a reservation and stopped by, and the staff was professional and courteous from the start. Jackie was especially helpful—she walked me through a few unit options and made sure I understood what I was getting. There was a bit of confusion around unit sizing, but she went the extra mile and offered to measure the unit to ensure I get the best value for the price. Overall, really solid customer service and a smooth experience. ... Read more
    chaning s. - 18 April 2026
    I should have read/believed the reviews about bait and switch below. The website lists a crossed-out price and a discount price. The implication is you get 1 or 2 months at the discount price and then it goes to the crossed-out standard rate. It is deceiving and straight up fraudulent. After 4 months they raised our raise the price 50% above the listed "standard" price and then raised it again after 6 months to double the listed standard price. At that point we closed our account and filed complaints. Other facilities in the city at least list the honest price even though they seem higher. All that said, the employees we interacted with were friendly and helpful. None of this is meant to reflect negatively on the people that work there. ... Read more
    Christopher L. - 3 March 2026
    Shawn and Jackie were very friendly and helpful from the moment me and my grandmother walked through the door. We were greeted with a smile and great customer service. They truly value the people who walk through their doors and they make the space inviting. Thank you to the two of them. ... Read more
    Andre C. - 1 March 2026
    Ruth (Bldg Manager) and Shawn were absolutely amazing! They helped me with getting the right storage unit and even honored my discount online! The best part, they both were super professional and KIND! *** We recently (24 January 2026) moved out of the storage unit and everything went so smoothly! Shawn was amazing with closing out my account. It was a great experience and we would definitely recommend this storage facility! Thanks again for everything!!!! ... Read more
    Hope D. - 25 January 2026
    I’ve always had a good experience at securespace but today was different, Sean was very friendly and went out of his way to assist me and assure I was fine before leaving. He wouldn’t take a tip but he said a review was good and to pay it forward! Thanks for showing me it’s still good people out here buddy?? ... Read more
    Adam K. - 21 January 2026
    Very clean and well laid out storage units. This was our first time renting storage and I was blown away by their incredibly helpful and friendly staff. Sean went above and beyond to help me and my daughter through the whole process and got us quickly signed in even though he was technically on his break. I highly recommend this place! ... Read more
    Joe R. - 17 December 2025
    Ruth (Bldg Manager) and Shawn were absolutely amazing! They helped me with getting the right storage unit and even honored my discount online! The best part, they both were super professional and KIND! ... Read more
    Hope D. - 22 October 2025
    Today I am having to leave all of my things and my deceased mothers things in my unit because it is infested with bugs. They told me they aren’t sure how that’s going to work since I didn’t pay for this month. I called them two weeks again and told them I was not pay 100 dollars for the smallest unit in the building. My payments were 63 dollars before that huge increase. And they kept increasing my insurance without my permission. But because I did not get my things by the 3rd…. Today is the 4th by the way and I work and live in NY and I’m 6 months pregnant so I can’t just come alone to get all my things I would need help. But because I didn’t come yesterday they don’t know if I can file an insurance claim for all of my things even though I pay an insurance claim for me. The insurance claim was for my stuff I told them I was not going to pay and I was going to leave. Either way whether I came yesterday or today my stuff would have still been infested with bugs. Lady at the desk told me that I’m the first person Ever. But as I’m on the way to see her about my big problem, I see a super pregnant roach cross my path. So I can’t be the first. ... Read more
    Dajah H. - 4 October 2025
    AVOID! Like many others who've reviewed this location, I was a victim of their "bait and switch" practices. I rented a unit in September 2024 at $101/month. After one year, the price is being hiked by 75%— to $177.50/month. This is very unreasonable and a scam. There have been no improvements to the facility that would warrant such an increase. In fact, the building is supposed to be climate controlled, but the AC barely works up on the 3rd floor, and it gets hot in the summer, so if anything the facility has gotten worse, not better! It's a total ripoff. Obviously I'll be moving my stuff out soon. I DO NOT recommend this place. EDIT: I contacted Customer Service and they did absolutely nothing. ... Read more
    Alex G. - 26 September 2025
    **Update 8/29/25- They always respond to these reviews saying to email customer care. I did multiple times and have STILL not received a response. What a joke.** Do NOT rent from this place. They are the ultimate scammers. They use a classic bait and switch where they offer a low rental price at first and then constantly raise it when they know you’re stuck there with all your stuff. I began my unit rental in September 2024 and they did a 50% increase in December 2024. Now in July 2024 I’ve received an email saying they are raising it another $100/month. Absolute scam and terrible business practices. I will be reporting them to the BBB. ... Read more
    Marisa M. - 29 August 2025
    @ 6:15pm 08/18/25. This is so weird and the fact that some employees are black women some Muslim who work here, and he does this in front of their place of work. For what reason? I'm sure this man is just racist and targeting them. ... Read more
    Pixy - 18 August 2025
    Right at this point, My sister and I am looking for another place to put my stuff I have been with them under a year since And my sister only been with them for three months. They are charging me one price and charging my sister another priceWe have the same size unit right next to each other. and they done raise the prices about three times They wanna overcharge Our account without letting us know. make that make sense……. (New)… you say To email you with our concern I emailed you before I put this review up and I am still yet waiting for someone to contact me back. I understand a change of price for me and my sister because of our insurance coverage on each unit my understanding is not how y’all gonna sit add on some type of tax that’s ment for y’all and y’all pass it to the customers without giving us a 30 day notice about it just like y’all did about the price is going up without giving us a choice if we want to keep our stuff at the unit or move it out so now because nobody has responded back to me yet now I will be late on my first time paying the unit because y’all decide to spring that extra tax on people’s at the last minute without letting us know ... Read more
    Kanesha T. - 7 August 2025
    Do NOT rent from this place. They are the ultimate scammers. They use a classic bait and switch where they offer a low rental price at first and then constantly raise it when they know you’re stuck there with all your stuff. I began my unit rental in September 2024 and they did a 50% increase in December 2024. Now in July 2024 I’ve received an email saying they are raising it another $100/month. Absolute scam and terrible business practices. I will be reporting them to the BBB. ... Read more
    Marisa M. - 29 July 2025
    Ruth and Myanna have been extremely helpful with courteous responses and took the time to resolve my many desires and questions efficiently meeting all my criteria with such polite, friendly smiles and answers. The Customer Service I obtained from Ruth and Myanna was outstanding lacking nothing ... Read more
    Robert D. - 14 March 2025
    The conversation with the support agent was excellent. She gave me all the space options and pricing. And when I asked about what the cost would be after the 2 month promotion deal, I was very happy with the ongoing monthly payment amount! I would recommend her to everyone! When I went to see my unit Ruth & Myianna were really helpful and showed me my unit! ... Read more
    Brandy H. - 21 February 2025
    I had a great experience here! The process of signing up online was simple and Ruth called me shortly after to help me complete the reservation. Myianna helped with the in-person setup of my unit and was very informative. They were both so nice and helpful; amazing customer service! Definitely recommend. ... Read more
    Victoria D. - 27 January 2025
    Everybody is locked out of the storage units and cannot get in. We cannot contact a human only voicemail answering machines. All 3 cars and no one can get in and access their unit. One lady needs her medicine. I paid over $250 a month for storage herr and cannot access my things. ... Read more
    Grant B. - 6 January 2025
    Absolutely fantastic service! I was still reserving my unit when a sales rep by the name of Samantha called. She took over very graciously and answered every question that I asked and also assisted me with finishing the process of reserving my unit! I was so thankful! Thank you Samantha you were wonderful! ... Read more
    Veronica W. - 26 November 2024

    About this facility

    Located at 3114 Grays Ferry Avenue in Philadelphia, PA, this SecureSpace facility offers unit sizes ranging from small to large, catering to diverse storage needs. Whether you’re a city dweller with limited apartment space or a business looking for extra inventory storage, there’s a unit to match your requirements.

    The climate-controlled units are a key feature, ideal for protecting fragile items from Philadelphia’s humid summers and cold winters. This facility also prioritizes convenience with elevators, first-floor access, and indoor storage, making it easy to transport belongings in a multi-level property. Security is reinforced with security cameras and an onsite manager, creating peace of mind for renters. For added accessibility, parking options are available, and the facility supports contactless renting and online payment for a seamless experience.

    With moving supplies available on-site and a location close to central Philadelphia, this SecureSpace facility is perfect for individuals and businesses needing secure, flexible storage in the city.

    Price comparison

    See how this facility's unit prices compare to others in Philadelphia, broken down by size.

    Small $49/mo
    Location minimum Location maximum
    $5/mo $689/mo
    Medium $102/mo
    Location minimum Location maximum
    $15/mo $689/mo
    Large $229/mo
    Location minimum Location maximum
    $21/mo $2106/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    80

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    60

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    89

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 80, Transit Score®: 60, Bike Score®: 89

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Philadelphia Company 47 Fire Station

      Services 0.08 miles

    • Joe's Kwik Marts

      Grocery Stores 0.1 miles

    • Exxon

      Services 0.11 miles

    • 30th & Oakford

      Services 0.13 miles

    • The Fresh Grocer

      Grocery Stores 0.16 miles

    • 64

      Transportation 0.17 miles

    • D'Ambrosio Bakery

      Grocery Stores 0.17 miles

    • 30th & Reed

      Services 0.19 miles

    • Carl Moore Health Center

      Services 0.19 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 3114 Grays Ferry Avenue is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m., Sun: 10 a.m. - 4 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At SecureSpace Self Storage - 3114 Grays Ferry Avenue, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3114 Grays Ferry Avenue for specific restrictions and recommendations.

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