Extra Space Storage - 1011 Scranton Carbondale Hwy, Scranton, PA 18508

4.9/5 - 1007 Reviews
Location:
1011 Scranton Carbondale Hwy, Scranton, PA 18508
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 1011 Scranton Carbondale Hwy, Scranton, PA 18508

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x8 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $161/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $161/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $154/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $110/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled
    $93/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $65/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $253/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $181/mo
    12x25 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $443/mo
    12x25 Self Storage 300 Sq. Ft.
    $406/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $443/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $383/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $320/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    1007
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Great customer service, easy access, carts available to use, secure passcode to enter the building, climate controlled, clean, and never any issues with billing. I had my unit for several years. The only reason I moved out is because I bought a house! Would highly recommend if looking for a unit in the area! ... Read more
    Brittany B. - 17 June 2026
    Linda from PA Is amazing person in how she can take care of her costumer. Very friendly person, detail on what we got for storage, and answer our questions with a smile. People like Linda that willingly does her job great can’t find. Linda thank you so much for ur help. ... Read more
    Marta O. - 5 May 2026
    URGENT WARNING: Negligence, Biohazards, and False Advertising I am writing this to document a pattern of gross negligence and deceptive business practices at this facility. Prospective renters should be aware that the "amenities" advertised on their website are a complete fabrication. 1. Environmental Negligence & Property Loss Despite marketing this facility as a temperature-controlled environment, it is anything but. • Winter: There is no functional heating; temperatures inside are freezing, providing zero protection for sensitive items. • Summer: The "climate control" consists of blasting AC without moisture regulation, leading to severe condensation and widespread mold growth on the ceilings and walls. We have been forced to discard thousands of dollars in baby furniture and clothing due to mold contamination. We are not alone; we are personally aware of two other families who lost nearly their entire households to the same preventable environmental damage here. 2. Severe Pest Infestation (Biohazard) The facility has a catastrophic rodent problem. Our belongings were returned to us saturated in mouse urine and covered in droppings. The stench was so overpowering it rendered a vehicle nearly undriveable. This isn't just a property issue; it is a health hazard, particularly for pregnant women and children. When confronted, management’s sole response was, "We have traps out"—a completely inadequate solution for an infestation of this scale. 3. Professional Misconduct & Lack of Oversight The management at this location is consistently unavailable during posted business hours. When present, the staff is dismissive, unprofessional, and entirely uninformed regarding facility operations. • Accountability: The owner is reportedly out of the country and maintains zero oversight of the premises. • Resolution: When reported, the staff accepts no responsibility, offering only a "file a claim" brush-off despite their failure to provide the basic services advertised in the rental contract. Do not trust your property or your health to this facility. They are actively misrepresenting their services while allowing customers' belongings to be destroyed by mold and vermin. ... Read more
    Matt G. - 24 January 2026
    I handled my first business with Extra thru the 800# great, polite, respectful, and informative. Secured a space and filled it. I needed climate control for instruments and sound equipment. They directed me to Dickson City where the old Kmart was. The Lady at DC was amazing. She made sure I understood the access points and use of the entrance combination and access points to make my trip easier. I couldn’t have asked for better service! Thanks to all the crew and operators for making this a problem free experience. Jim Coan ... Read more
    Jim C. - 4 December 2025
    I 1st spoke with a guy named Luke at the corporate office and he was cool & got me a great deal on 2 storage units near me. Then Linda the Manager from my local Extra Space Storage called & booked my units & explained all the information I might need. She was kind with a pleasant temperament & very knowledgeable about the in & out of her job & it's location.All was smooth & easy. ... Read more
    Dennis B. - 30 October 2025
    The best experience I could ask for . The online process was easy to follow , and not time consuming. They have an option to see what the storage space looks like and a demo of how to pack the unit. The unit was VERY clean , and the check in instructions were accurate!!! 5***** ... Read more
    Ashanti C. - 23 September 2025
    Booking my unit online was quick and easy - the whole process only took me few minutes. The place is clean, safe, equipped with security cameras, easy to access with convenient hours. Staff has been helpful whenever I had a question. ... Read more
    Tatyana P. - 7 September 2025
    I was a long time customer of extra space storage. Never knew there was a place up on the Carbondale.Highway where Kmart used to be. The beautiful place and upgraded storage facility with carts to help you move your stuff back and forth to your storage space is amazing. The best thing about my day today with Linda, going Out of her way to get me a place that would be closest to the front so I wouldn't have to walk too much. I have trouble walking. Linda made the process so easy and comfortable, went over everything with me explaining, and I will feel safe that my things are watched over with all the cameras.And hurried the helm. I will recommend this place as much as I can, to all my friends and family. Thank. You Linda for making everything so seamless. We'll never go anywhere else.?????? ... Read more
    Martha “. - 26 June 2025
    Covered in mouse poop and pee on all my stuff it's just clothes and sneakers and they tell me just take pictures ever sense ugi has there gas we have had a mouse problem we have eco come 2x a month .... well i was speaking with someone that says they have had there unit a year there and mouse have always been a issue and shes not sure why her rate keeps going up i said read your small print your price will increase every few months that place is a joke go there at night time you will hear all the homeless you can see in the units so are they not doing there job told me we don't know what's next to you well idc maybe do better for your indoor unit ! The building is full of mice ! Something big Months later the drilling is gone so now what's the excuse I now have cockroaches and green poop everywhere me and my bunny both have units they are both ruined I will be contacting an atrny your staff us very rude and unprofessional my claim they told me to wash my clothes bugged out truly ! ... Read more
    Danielle Z. - 14 June 2025
    Brenda J. - 7 April 2025
    Covered in mouse poop and pee on all my stuff it's just clothes and sneakers and they tell me just take pictures ever sense ugi has there gas we have had a mouse problem we have eco come 2x a month .... well i was speaking with someone that says they have had there unit a year there and mouse have always been a issue and shes not sure why her rate keeps going up i said read your small print your price will increase every few months that place is a joke go there at night time you will hear all the homeless you can see in the units so are they not doing there job told me we don't know what's next to you well idc maybe do better for your indoor unit ! The building is full of mice ! Something big ... Read more
    Danielle Z. - 28 March 2025
    I had a fantastic experience at Extra Space Storage! Linda was absolutely amazing—so friendly, helpful, and professional. She made the entire process smooth and stress-free. The facility itself is spotless and well-maintained, which gave me total peace of mind about storing my belongings. Highly recommend this location! Thank you, Linda! ?? ... Read more
    John M. - 30 January 2025
    Linda was AMAZING! she was fast thinking and was able to help me find a unit that was perfect for my belongings. I would definitely recommend! Her customer service was great and I am happy and feel confident with my unit. ... Read more
    Ramel N. - 18 January 2025
    This is the second time renting from Extra Space Storage. Office Staff (Linda and Crystal) were very friendly and helpful in getting me a unit. I appreciated the quickness and simplicity in assigning me a unit from just a walk-in. ... Read more
    James B. - 11 November 2024

    About this facility

    Located at 1011 Scranton Carbondale Hwy, this Extra Space Storage facility offers small, medium, and large units to accommodate a variety of storage needs. With its climate-controlled units, this facility is particularly suited for protecting items from Scranton's fluctuating seasonal temperatures and humidity. Whether you're storing furniture, electronics, or documents, climate control ensures your belongings remain in excellent condition.

    This facility provides indoor access for added convenience and protection from the elements, as well as parking for vehicle storage. Safety is a priority with features like security cameras, a gated entrance, and an onsite manager to provide peace of mind. The option for contactless renting and online payment makes the rental process seamless and user-friendly.

    For those who need moving supplies, this Extra Space Storage location also offers a retail selection onsite. With its combination of modern features and a focus on accessibility, this facility is ideal for residents and businesses in Scranton seeking secure and convenient storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Scranton, broken down by size.

    Small $124/mo
    Location minimum Location maximum
    $58/mo $167/mo
    Medium $217/mo
    Location minimum Location maximum
    $65/mo $271/mo
    Large $399/mo
    Location minimum Location maximum
    $195/mo $469/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    34

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    19

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 34, Bike Score®: 19

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Sunoco

      Services 0.13 miles

    • Pep Boys

      Services 0.16 miles

    • Home2 Suites by Hilton Dickson City Scranton

      Services 0.17 miles

    • ALDI

      Grocery Stores 0.2 miles

    • Walmart Supercenter

      Grocery Stores 0.28 miles

    • Marshalls

      Shopping 0.29 miles

    • Dunkin'

      Food & Drinks 0.31 miles

    • Target

      Shopping 0.33 miles

    • Starbucks

      Food & Drinks 0.33 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1011 Scranton Carbondale Hwy is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 1011 Scranton Carbondale Hwy, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1011 Scranton Carbondale Hwy for specific restrictions and recommendations.

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