Public Storage - 4255 Cromwell Road, Chattanooga, TN 37421

4.9/5 - 715 Reviews
Location:
4255 Cromwell Road, Chattanooga, TN 37421
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 4255 Cromwell Road, Chattanooga, TN 37421

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Swing First Floor Access
    $43/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Roll-Up First Floor Access
    $39/mo
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up First Floor Access
    $38/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access Swing First Floor Access
    $31/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $95/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $76/mo
    20x20 Vehicle 400 Sq. Ft.
    Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $220/mo
    10x30 RV 300 Sq. Ft.
    Boat Storage Drive-up Access Outdoor Access RV Storage
    $72/mo
    10x25 Self Storage 250 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $177/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $99 - $102/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $99/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.9/5
    Average rating
    715
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Sun C. - 5 July 2026
    Paulette L. - 14 January 2026
    Gary C. - 1 November 2025
    Ive been a customer at Cromwell location for several years now. John has excellent customer service. He takes pride in what he does and will go out his way to assist. It's nice to walk into an establishment being greeted with excellent customer service these days. Over the years he's had the same great personality and smile. Thanks John for all you do to take care of us at the Cromwell location. ... Read more
    tamecia j. - 24 October 2025
    wasda p. - 5 October 2025
    Bad business with even worst customer care- I have had a storage unit for years here and three months ago they upped my rate- from $159 to $189, literally just got an e mail that they are upping it again to $220 AND increasing the late fee to $44(never made a late payment)- when I move out I am completely DONE with public storage and my 3 other storage units in 2 different states are going too- no integrity in the operation of this establishment ... Read more
    Jason S. - 4 October 2025
    Johnny Y. - 28 September 2025
    Gerald M. - 3 August 2025
    I almost forgot to do the review for John at Public Storage on cromwellrd. He was so understanding and patient with us. We've had some difficult times lately, and john really seemed to care while he talked to us about our rental needs. He put us at ease, he told us all about the property and the updates that were done lately. He showed us a couple different spaces of, different sizes and explain the best way to stack Items to maximize our storage space. He even gave us bottles of cold water back in the office. Have a blessed day John. We would give him 100 ?? if we could. ... Read more
    Caramel C. - 19 July 2025
    I came today, which is Sunday not expecting anyone to be here, I just needed to scope out how much space there was for a truck to get into the building. Shadda was here and not only did she give me a tour of the facility I locked in my space as well. She was so gracious and kind, I really appreciate the service I received today and look forward to being here. She made this process very seamless for me, and this is one less thing I need to do. ... Read more
    Kim B. - 29 June 2025
    Tabby's customer service is OUTSTANDING!! she was very helpful with my unit today as my lock was stuck, she fixed it in minutes for me. she is very welcoming, knowledgeable and went above and beyond to resolve my issues today. ... Read more
    Zackery G. - 29 March 2025
    I came in early this morning, everything was so clean, Tabby welcomed me with a great attitude and smile. I had a couple issues with my unit and she helped get it all figured out with no hesitation! She handled everything so professional. I recommend asking for Tabby with all your questions and needs! ... Read more
    noahlennon99 - 17 March 2025
    *internal s. - 8 March 2025
    cynthia p. - 27 February 2025
    Always such amazing communication, customer service skills, and a place where you do have to worry about your belongings. They really care and have a passion in what they're doing. Couldn't ask for anyone else for public service and rental. Sincerely K. Davis ... Read more
    Tremaine D. - 8 February 2025

    About this facility

    Located at 4255 Cromwell Road in Chattanooga, TN, this Public Storage facility offers a variety of storage solutions to fit your needs with small, medium, and large units. Whether you're looking for extra space during a move or need long-term storage, the range of unit sizes ensures there's something suitable for everyone. Options include units with roll-up doors, swing doors, or elevator access, making loading and unloading a breeze.

    This facility is designed to protect your belongings with climate-controlled units, which are invaluable for Chattanooga's humid summers and fluctuating temperatures. Convenient features such as drive-up access, indoor units, and first-floor access make it easy to store and retrieve your items at any time. Plus, if you're storing a vehicle or recreational equipment, this facility offers parking and RV storage. Security is a top priority, with security cameras, gated access, and an onsite manager providing peace of mind.

    For added convenience, this facility supports contactless renting and online payments, so you can manage your storage experience without hassle. Need moving supplies? A retail section is available for packing essentials. This Public Storage location stands out as an excellent choice for those seeking secure, flexible, and convenient storage solutions in the Chattanooga area.

    Price comparison

    See how this facility's unit prices compare to others in Chattanooga, broken down by size.

    Small $38/mo
    Location minimum Location maximum
    $14/mo $156/mo
    Medium $86/mo
    Location minimum Location maximum
    $36/mo $335/mo
    Large $133/mo
    Location minimum Location maximum
    $34/mo $1691/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    33

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    13

    out of 100

    Transit Score

    Minimal Transit

    It is possible to get on a bus

    6

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 33, Transit Score®: 13, Bike Score®: 6

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Volkswagen

      Shopping 0.29 miles

    • Mazda

      Shopping 0.38 miles

    • Grand Junction

      Transportation 0.5 miles

    • Hyundai

      Shopping 0.51 miles

    • Volvo

      Shopping 0.56 miles

    • Mercedes-Benz

      Shopping 0.59 miles

    • Midnite Oil

      Services 0.67 miles

    • Exxon

      Services 0.7 miles

    • Bonny Oaks Drive Fire Station

      Services 0.71 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 4255 Cromwell Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 4255 Cromwell Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 4255 Cromwell Road for specific restrictions and recommendations.

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