Extra Space Storage - 258 Mallory Station Road, Franklin, TN 37067

4.8/5 - 352 Reviews
Location:
258 Mallory Station Road, Franklin, TN 37067
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 258 Mallory Station Road, Franklin, TN 37067

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    $230/mo
    5x10 Self Storage 50 Sq. Ft.
    $167/mo
    10x15 Self Storage 150 Sq. Ft.
    $390/mo
    10x10 Self Storage 100 Sq. Ft.
    $287/mo
    30x20 Self Storage 600 Sq. Ft.
    $1,074/mo
    20x20 Self Storage 400 Sq. Ft.
    $810/mo
    20x15 Self Storage 300 Sq. Ft.
    $651/mo
    20x10 Self Storage 200 Sq. Ft.
    $484/mo
    12x25 Vehicle 300 Sq. Ft.
    Climate-Controlled Drive-up Access Parking RV Storage
    $877/mo
    10x40 Self Storage 400 Sq. Ft.
    $810/mo
    10x40 Vehicle 400 Sq. Ft.
    Parking RV Storage
    $305/mo
    10x30 Self Storage 300 Sq. Ft.
    $651/mo
    10x30 Vehicle 300 Sq. Ft.
    Parking RV Storage
    $246 - $651/mo
    10x25 Vehicle 250 Sq. Ft.
    Parking RV Storage
    $209/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Parking
    $177 - $484/mo
    9x24 Self Storage 216 Sq. Ft.
    Climate-Controlled
    $694/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    352
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Manager Carmen is exceptional. I had a sudden need for storage. Carmen quickly and efficiently explained the available storage options and pricing. I was in and out of her office in 30 minutes with the two units I needed. The location in Cool Springs is convenient, access is easy and Carmen is unfailingly friendly and helpful. ... Read more
    Kristin M. - 15 June 2026
    Genen j. - 14 June 2026
    Brad C. - 3 March 2026
    Such an easy and pleasant same-day rental experience at this location. The Property Manager Carmen was so kind and a pleasure to work with. She was super helpful, friendly, knowledgeable and accommodating. A pleasant change over other storage unit rental experiences! I am confident should we ever need anything she will be a helpful resource. The facility is convenient for our needs and the app made property access easy. Our unit was clean and dry (always check before renting). I appreciated the option to lock in the promo rate for six months by doing pre-pay. ... Read more
    Amy W. - 20 February 2026
    Samuel C. - 5 February 2026
    I can’t say enough good things about Carmen at Extra Space Storage. She has been kind, patient and has gone above and beyond to help me. Exceptional customer service! She has made a huge impact. I highly recommend this facility and ask for Carmen. ... Read more
    William E. - 20 January 2026
    Carmen is such an amazing person—very attentive and great at communicating! She’s super friendly, which is rare in the storage business. The only reason it didn’t work out was because the trailer parking area isn’t paved, so when it rains, it gets pretty messy and muddy. ... Read more
    Raquel A. - 29 October 2025
    Carmen was Incredible and went above and beyond to accommodate my needs! When I realized my storage unit was to going to be big enough she took the time to drive me around the unit in her golf cart to locate one that would work for me! I would give her 10 stars if it was possible! Thank you very much Carmen! You're the best! ... Read more
    Greg G. - 4 October 2025
    I appreciate Carmen in the front office taking thoughtful care of me and the space I'm renting for my travel trailer. She kept my needs in mind and proactively maintained a lookout for an opportunity to improve my rate. I really appreciate her help in this matter. A+!!! ... Read more
    Ron L. - 28 September 2025
    Carmen was beyond helpful to be during my time dealing with my unit. She went above an beyond to help me even after I left. Highly recommend this facility, and the technology they have in place to ensure easy access. ... Read more
    KRISTEN C. - 26 September 2025
    Carmen was very, very nice. She helped me with everything I needed. She is very considerate about her customers. He makes you feel like you want to be there. And like you know your belongings will be well taken care of. She's very sweet. Make sure when you go ask for Carmen. ... Read more
    Sam K. - 15 September 2025
    I had a great experience at this facility. Carmen was very supportive and communicative during the whole process from start to finish. If I have any storage needs in the future, I will definitely be back. ... Read more
    A. D. - 24 August 2025
    From the very beginning, renting a unit online at Extra Space was a breeze! I was then greeted by two wonderful employees in the store, including the store manager, Carmen, who helped finalize the rental very efficiently! The security is great and my vehicle stored outside remains untouched. When you need more space, this location helps take the stress out of it all- highly recommend! ... Read more
    Lauren - 28 July 2025
    Wendellyn was amazing! Beautiful experience, she was prompt as soon as she saw my call to the office. She was cleaning but immediately met me at the office as fast as she could to assist me! 10/10 service, best experience I’ve ever had here & any storage facility! ... Read more
    Elizabeth A. - 17 April 2025
    lyfestyle - 2 April 2025
    Wendellyn is amazing to say the very least! After misplacing our units key, we were in quite the pickle but she was able to help us get everything handled with literally minutes to spare! Customer service is frustrating but Wendellyn proved that people still care about their customers! ... Read more
    Steve P. - 2 April 2025
    I’ve used many storage units before and mostly they are the same but this one is by far the best experience I’ve had. It’s clean and convenient but the service it by far the best. I was lucky enough to have Wendellyn help me and she went above and beyond what she needed to do. Most people bring you off but she not only answered all my questions but also showed me where everything not by pointing her finger but by actually showing me. I highly recommend this place and will be a customer for a long time going forward. ... Read more
    Rob - 29 March 2025
    Wendellyn is absolutely amazing at her job, works with you to resolve any issues, friendly and keeps a clean property. I recommend this storage facility to any looking for a great place to store their valuables. ... Read more
    Caleb A. - 29 March 2025
    I have been with Extra Space Storage for a year now. I had an issue today and just wanted to give the managet, Gwendylon, a shout out. She was super helpful and resolved my issue very quickly. Every time I have called there, she has always been so kind and very eager to help in whatever way she could. Her customer service is amazing and that's how you get customers for life. Thank you Gwendolyn for an awesome job today! ... Read more
    Cherri R. - 16 February 2025

    About this facility

    Located at 258 Mallory Station Road, this Extra Space Storage facility in Franklin, TN, offers a variety of unit sizes, including small, medium, and large, to meet diverse storage needs. Whether you're a local homeowner needing to clear out some extra space or a business in need of additional storage, this facility provides practical solutions.

    This facility features climate-controlled units, ensuring your belongings are protected from Franklin's hot summers and fluctuating humidity levels. For added convenience, it offers drive-up access, making loading and unloading hassle-free. The property also has parking and RV storage options, perfect for storing vehicles when driveway space is limited. Security is a top priority with multiple security cameras and an onsite manager for added peace of mind.

    The facility’s modern amenities, such as contactless renting, gate access, and online payment, make the rental process smooth and efficient. Moving supplies are also available for purchase on-site. This Extra Space Storage facility is an excellent choice for residents and businesses in Franklin seeking secure, flexible, and accessible storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Franklin, broken down by size.

    Small $199/mo
    Location minimum Location maximum
    $22/mo $242/mo
    Medium $339/mo
    Location minimum Location maximum
    $19/mo $459/mo
    Large $582/mo
    Location minimum Location maximum
    $68/mo $1649/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    33

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    15

    out of 100

    Transit Score

    Minimal Transit

    It is possible to get on a bus

    34

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 33, Transit Score®: 15, Bike Score®: 34

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Franklin Fire Station

      Services 0.18 miles

    • Station 3

      Services 0.18 miles

    • Brentwood Fire Station 3 & Service Center

      Services 0.49 miles

    • Southern Shine

      Services 0.59 miles

    • Academy Sports + Outdoors

      Shopping 0.59 miles

    • Dover Deli

      Food & Drinks 0.61 miles

    • Pizza Hut

      Food & Drinks 0.62 miles

    • TJ Maxx

      Shopping 0.63 miles

    • GameStop

      Shopping 0.63 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 258 Mallory Station Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 258 Mallory Station Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 258 Mallory Station Road for specific restrictions and recommendations.

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