Extra Space Storage - 730 Hickory Industrial Drive, Old Hickory, TN 37138

4.2/5 - 88 Reviews
Location:
730 Hickory Industrial Drive, Old Hickory, TN 37138
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 730 Hickory Industrial Drive, Old Hickory, TN 37138

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    10x15 Self Storage 150 Sq. Ft.
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    10x10 Self Storage 100 Sq. Ft.
    20x20 Self Storage 400 Sq. Ft.
    Climate-Controlled
    10x30 Vehicle 300 Sq. Ft.
    Parking RV Storage
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    10x20 Self Storage 200 Sq. Ft.
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Online Payment
    • RV Storage

    Customer reviews

    4.2/5
    Average rating
    88
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    The person at the checkin counter greeted us with a warm welcome. She was friendly, pleasant, efficient, professional, and nice! The U-Haul equipment was in great shape, too. We give it our highest recommendation. ... Read more
    N &. - 28 February 2026
    2/19 Zero stars. Avoid this place at all costs. I’ve had nothing but problems since moving in. I’m located in the back B section of the climate-controlled units. I showed up today to start moving my belongings out (I already called in my 30-day notice when my payment was made ON TIME a week or two ago)… and there was a red lock on my unit for “non-payment.” The payment was not late. Not missed. Not pending. Paid. The only staff member I could reach asked if I had “just made the payment.” No — it was made when it was due. Now I have to come back later because there’s no one on-site to fix their mistake. This isn’t new behavior for this location. For almost 10 months, the closest entry door to my unit has rarely worked. I constantly have to use the middle entrance and walk down. It’s not the end of the world — but if there’s a door right by my unit, it should function. One night I came to grab items and there were handwritten notes taped to the doors telling customers to use the middle entrance. I went to the middle entrance… and that door didn’t work either. The communication here is terrible. There’s also a particular representative with a consistently bad attitude — dismissive, defensive, and unwilling to take responsibility for anything. Every issue is someone else’s fault. Customer concerns feel like an inconvenience to her. To make things worse, while I was there, another tenant was loading up his belongings after his unit had been broken into. He said he received a call informing him his unit door was open and his belongings were thrown into the hallway. He was told they weren’t going to touch anything or check it. That’s unacceptable for a storage facility that’s supposed to provide security and climate-controlled peace of mind. I only used this place because it was convenient and directly across from where I live. Thankfully, I’m moving and won’t need it anymore. This has been the worst storage experience I’ve ever had. 0/10 — would not recommend. 2/21 I came back today to continue moving my belongings out and now my gate code doesn’t work either. So first my unit was wrongfully locked for “non-payment” even though it was paid on time, and now I can’t even get through the gate to access the property. I am actively trying to move out and I literally cannot do it because I’m locked out. Of course this is happening after 6 PM on a Saturday, and they’re closed tomorrow, so I can’t speak with anyone until Monday. I’m being prevented from removing my own belongings with no way to resolve it. Between the incorrect red lock, broken entry doors for months, and now a gate code that doesn’t work, this place is completely mismanaged. Avoid this facility if you expect basic access to your property. ... Read more
    Jason M. - 22 February 2026
    I have movers here @ 4pm so I propped the double doors open. The property manager comes and closes and puts a lock on one of the doors at 3:50 pm. They close at 6 pm. Literally not even 3 minutes after I opened it she locked the door. Now I understand security of the location but if the store closes at 6pm why make it harder for my movers at 4? ... Read more
    Kach B. - 24 July 2025
    Nyerere E. - 3 April 2025
    Mini storage depot at 730 hickory industrial drive. Be careful when trusting this place with your property. Or items of value$ on feb.15th 2025 i got a call from this place telling me that they have broken in to my unit. I was renting unit c19 somebody broked the lock tooked my tools. Clothes. A electrical scooter. New my girls lap top. Shoes. So somebody tooked all my shit. And on top of that. They still went ahead and charged me $151. For that month. So i got robbed twice. ... Read more
    Alexx C. - 4 March 2025
    Lisa was absolutely amazing. One of the best customer service experiences I've had in a long time. The units and property are very clean, well lit, with tons of camera coverage. I feel safe there at night and I know my items will be safe. Highly recommend ... Read more
    shannon p. - 18 February 2025
    Lisa is absolutely amazing individual an very helpful....The property has been excellent since she been around thank you.. Lisa is very friendly to me and my son.. she helped me move to another unit due to a unusual smell coming from another unit.. it was promptly and quickly thank you thank you thank you ... Read more
    Crystal E. - 15 February 2025
    I recently used Mini Storage Depot for my storage needs, and the experience was fantastic! The facility is clean, secure, and well-maintained, giving me peace of mind about storing my items. The staff was friendly, knowledgeable, and went out of their way to ensure I found the perfect storage unit. Accessing my unit was always easy, and I felt confident knowing my belongings were safe. If you’re looking for a dependable storage solution with great customer service, I highly recommend Mini Storage Depot! ... Read more
    Dr. B. - 30 October 2024
    All of my tools and motorcycles got stolen from here. They use a very cheap fence around back and the thief's came in overnight and hung out on the property stealing all My. Stuff for over 1 hour. They walked my motorcycles off the property and all my belongings to another vehicle nearby and were ein no hurry because there is no motion sensor system installed anyone can come in overnight and do this with a $50 electric saw or bolt cutters. They undid 4 screws on the fence post and then slid it over after getting inside and using a saw or bolt cutters to cut the bar on the storage lockers. The facility does not care about your belongings. They offered me nothing but to move out as all my stuff is gone. DO NOT PUT ANYTHING VALUABLE HERE. $20K IN VEHICLES AND TOOLS GONE BECAUSE OF THEIR NEGLIGENCE AND POOR SECURITY. If you have ahyyhing here you best lock it up even better inside the unit anyone can get to it anytime until they put in better motion security and better fences. They use a great fence along rhe front where everyone sees the facility but on the side and back they use very cheap fence 3 months later they have not changed anything there the fence is out back tigether with zip ties in different spots from all the break ins they are not adding a nice fence. Your stuff is not safe here they are stealing everything. Management doesn't care they told me to leave the premises and tough luck, If someone wants something from here they just take it overnight is what the district manager told me and they said what do you want us to do about in response to me losing $20k.do not trust this place with anything I hope they go out of business ... Read more
    Mike V. - 3 June 2024

    About this facility

    Located at 730 Hickory Industrial Drive, this Extra Space Storage facility in Old Hickory, TN, offers a range of storage units in small, medium, and large sizes, making it a convenient option for various storage needs, from decluttering your home to housing larger items.

    This facility is equipped with climate-controlled units, ideal for protecting your belongings from Tennessee's humid summers and fluctuating seasonal temperatures. Featuring both indoor access and drive-up access, the facility ensures easy loading and unloading, whether you're storing household items, furniture, or business inventory. Vehicle owners will appreciate the availability of parking and RV storage, making it a practical choice for those needing secure spaces for cars, boats, or recreational vehicles. Security is a priority here, with features like a gated entrance, security cameras, and an onsite manager for added peace of mind.

    For added convenience, this facility offers contactless renting and online payment options, making the entire process simple and quick. With its combination of versatile unit sizes, robust security, and user-friendly features, this Extra Space Storage facility is well-suited for individuals, families, and businesses in Old Hickory and the surrounding area.

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    11

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    15

    out of 100

    Transit Score

    Minimal Transit

    It is possible to get on a bus

    28

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 11, Transit Score®: 15, Bike Score®: 28

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Domino's

      Food & Drinks 0.59 miles

    • McDonald's

      Food & Drinks 0.68 miles

    • SANDHURST DR & LONDON BRIDGE RD NB

      Transportation 0.75 miles

    • Hardcore Custom Car Shop

      Services 0.77 miles

    • Sonic

      Food & Drinks 0.77 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 730 Hickory Industrial Drive is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 730 Hickory Industrial Drive, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 730 Hickory Industrial Drive for specific restrictions and recommendations.

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