Public Storage - 1321 West 5th Street, Austin, TX 78703

4.8/5 - 341 Reviews
Location:
1321 West 5th Street, Austin, TX 78703
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 1321 West 5th Street, Austin, TX 78703

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Locker Elevator Swing
    $149/mo
    3x3 Self Storage 9 Sq. Ft.
    Climate-Controlled Locker Elevator Swing
    $63/mo
    8x21 Self Storage 168 Sq. Ft.
    $104/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Keyless Unit Access
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    341
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    I have never been treated so poorly by a business. I explained that I was moving under urgent and difficult circumstances late at night. I was assigned a storage unit accessible only by three flights of stairs, in freezing weather, in a dark area by the train tracks, with no staff on site and little consideration for my personal safety or accessibility. I later learned that staff were aware the elevator had been out of service for weeks. This was never disclosed to me at the time of assignment, and there was no estimated timeline for when it would be repaired. The next morning, I was in significant pain. I have had a sciatica condition for five years, and after this move I could barely walk. A staff member called asking how this could be made right, and I explained that waiving the charge would allow me to move my belongings to a safer, accessible unit and hire help, which I now require. I was told someone would follow up. No one ever did. This situation was foreseeable, preventable, and handled with a complete lack of care. I would not recommend this business to anyone. ... Read more
    Heather V. - 22 January 2026
    Matt K. - 9 October 2025
    The elevator has been broken here for at least a year. My parents, who are in their 70s, have things in storage on the third floor that they are unable to clean out because they can’t use the elevator. My dad has called and complained and they said “we can’t get the parts“ this is absolutely ridiculous and unacceptable. ... Read more
    BrookeH - 24 August 2025
    Nichole A. - 1 August 2025
    Pierre - 26 February 2025
    Breana was incredibly responsive and helpful. Securing a unit of the size we needed was quick and painless and we are so happy to have a safe, climate-controlled space in which to store our belongings! ... Read more
    Caitlyn H. - 26 February 2025
    Mariaaaaa, MaRiiiaaaaaaaa She reminds me of a west side storrryyyyyyy! This manager is best I’ve ever come across. Courteous, friendly, kind, curious, helpful. This review is long overdue as I meant to post it after returning from my summer travels. I only had a locker storage that actually fit quite a bit! Id says 3-4 XL suitcases, btw. And Maria was just the bees knees. I’d go back just because of her and our delightful chats. When I need storage again, you betcha it will be this west side location because of her! Happy New Year, Maria! ... Read more
    Joy B. - 10 January 2025
    Maria was absolutely spectacular! We needed to process a transfer of billing responsibility on a storage unit and couldn't find the information we needed to complete the process online. We popped by the location and Maria was not only incredibly informed, but tremendously helpful and knocked this out for me quickly! I'm so appreciative for the service I received ~ Maria deserves a promotion! Appeciate y'all ... Read more
    Ed D. - 19 September 2024
    Thank you for the help Mary! Very professional and helpful. Mary, I appreciate how you explained the different level of insurance and showed around the grounds. We did end up selecting a larger unit in order to fit all of our stuff and without your help we would have made a mistake. Mary has done an excellent job and I really appreciate all of her help! ... Read more
    Jack L. - 10 June 2019

    About this facility

    This Public Storage facility at 1321 West 5th Street in Austin offers a variety of small and large units, making it easy to find the right fit for your storage needs. The units are equipped with roll-up and swing doors, and select units are climate-controlled, ideal for protecting your items from Austin’s hot summers and unexpected humidity.

    Convenience is a priority at this facility, which features drive-up access for easy loading and unloading, as well as indoor and multi-level storage options accessible via elevators. With parking available for vehicles and RV storage, this location is a practical choice for those needing extra space for their larger investments. A security camera system and an onsite manager provide peace of mind, while keyless unit access enhances security and ease of entry.

    For those on the move, this facility stands out with contactless renting options, online payment, and moving supplies available for purchase. Perfectly situated in a bustling area of Austin, this facility is a reliable choice for residents and businesses looking for a secure, flexible, and customer-friendly storage solution.

    Price comparison

    See how this facility's unit prices compare to others in Austin, broken down by size.

    Small $106/mo
    Location minimum Location maximum
    $10/mo $498/mo
    Medium $104/mo
    Location minimum Location maximum
    $44/mo $838/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    85

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    54

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    85

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 85, Transit Score®: 54, Bike Score®: 85

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • THE CLARK THE CLARK 2

      Services 0.06 miles

    • THE CLARK THE CLARK 1

      Services 0.06 miles

    • PIE AE PUBGABLESPRESS 2

      Services 0.08 miles

    • PIE AE PUBGABLESPRESS 1

      Services 0.08 miles

    • Twenty Two Trattoria-Wine Bar

      Food & Drinks 0.11 miles

    • Stubb's

      Food & Drinks 0.11 miles

    • Nightcap

      Food & Drinks 0.11 miles

    • Western Hills Little League - Bishop Field

      Recreation & Entertainment 0.12 miles

    • Art on 5th

      Shopping 0.12 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1321 West 5th Street is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 1321 West 5th Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1321 West 5th Street for specific restrictions and recommendations.

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