Extra Space Storage - 1620 IH 35 Frontage Road, Austin, TX 78704

4.6/5 - 468 Reviews
Location:
1620 IH 35 Frontage Road, Austin, TX 78704
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 1620 IH 35 Frontage Road, Austin, TX 78704

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled
    $217/mo
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $182/mo
    10x6 Self Storage 60 Sq. Ft.
    Climate-Controlled
    $190/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $168/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $146/mo
    10x4 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator
    $119/mo
    8x5 Self Storage 40 Sq. Ft.
    Climate-Controlled
    $146/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled
    $217/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $182/mo
    7x7 Self Storage 49 Sq. Ft.
    Climate-Controlled
    $163/mo
    7x5 Self Storage 35 Sq. Ft.
    Climate-Controlled
    $128/mo
    7x5 Self Storage 35 Sq. Ft.
    Climate-Controlled Elevator
    $110/mo
    7x4 Self Storage 28 Sq. Ft.
    Climate-Controlled Elevator
    $96/mo
    5x18 Self Storage 90 Sq. Ft.
    Climate-Controlled Elevator
    $182/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $228/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $168/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $146/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled
    $146/mo
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled Elevator
    $110/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $102/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $77/mo
    15x10 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $349/mo
    15x10 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $267/mo
    12x10 Self Storage 120 Sq. Ft.
    Climate-Controlled
    $349/mo
    12x10 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator
    $261/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $349/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $267/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled
    $349/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator
    $261/mo
    10x10 Self Storage 100 Sq. Ft.
    $352/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $304/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $199/mo
    8x15 Self Storage 120 Sq. Ft.
    Climate-Controlled
    $349/mo
    30x10 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $545/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $400/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $347/mo
    11x30 Self Storage 330 Sq. Ft.
    Climate-Controlled
    $599/mo
    11x20 Self Storage 220 Sq. Ft.
    Climate-Controlled
    $542/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $545/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $542/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled Elevator
    $347/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Parking
    $558/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $542/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $347/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.6/5
    Average rating
    468
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    My client's storage unit has been broken into here for the second time -- nothing has been re-secured since the first time it happened over a year ago, it is such a breach of trust and major negligence. There NEEDS TO BE MORE STAFF. The manager said he cannot even go through the security footage yet because he doesn't have back up, and that we'd have to wait until Friday -- furthermore, no one answers the phone when I call. It has been a nightmare; irreplaceable precious family heirlooms we need to have returned and justice done to the burglar/s. DO NOT STORE YOUR BELONGINGS HERE. There is no accountability or communication. Am actively working to get this resolved as I type this and am on hold waiting to get through to someone. ... Read more
    Emily B. - 28 January 2026
    BREAK IN. I have been using this space for over a year. I discovered that my unit was broken into on Friday evening. I called and left voicemails with the rental office. It is now Monday mid morning and I have not heard anything from management. I called again. No answer. I have left another voicemail. I called the national 800 number. I tried to use the chat feature. It seems extra space cannot be contacted. What is going on over there? I have filed a police report. This is added after initially posting. Reminder I have left my contact info with management. They have not called me. They have posted some note their concern here. But did not directly call me. FYI ... Read more
    Owen A. - 26 January 2026
    I signed up online at Extra Space Storage with a web rate of $58/month. At no point during the signup process did it clearly state this was a short-term promotional rate or that the price would dramatically increase. Then, about 90 days in, my rate suddenly doubled to $116/month with no notice that I received. I’m sure they’ll say they “mailed” something about the increase, but I never got it. And honestly… why is the only notification method snail mail? No email, no phone call, no alert through the app that I literally use to access my unit. Mail-only notice feels outdated at best, and intentionally easy to miss at worst. To make matters worse, I tried to review my rental agreement again to read the fine print and understand what I agreed to, but the links are broken and I was never sent a copy directly. I also noticed other people complaining about this exact tactic in the reviews, and I should’ve listened before signing up. What’s most frustrating is the lack of follow-through and support when I tried to address it. I called the 800 number to file a complaint and was told a manager would reach out, but no one ever did. I also called the property location multiple times, and it always went to voicemail. I left three messages and never received a call back. Because of this, I’m canceling early and moving to another storage company. So in the long run, this kind of unethical shady pricing and poor customer service just loses customers and costs them money. To be fair: the facility itself is clean and feels safe, and the app access is easy and convenient. But go into it knowing your “web rate” may only last 90 days, and you should be prepared for a major increase. ... Read more
    DG - 17 January 2026
    I was renting Storage at this location for 6mos. John & Angel have been fantastic at taking care of all my questions and concerns. They've gone above & beyond easing my anxiety for the move in, the safety of the facility, the services they offer, as well as our move out, (to a different Extra Space storage location. The new location was closer for our current needs.) Also, thank you for taking care of my packages. Getting them safely from storage has been amazing! Repeat client for as long as I need thing stored! They're just that good. Thank you, again, John, Angel, and ESS for taking care of our belongings and for being an ease of mind. Shout-out to Angel for helping me for our complete move out process!!! You definitely were an angel for us! ... Read more
    Ona S. - 26 September 2025
    Neil P. - 2 September 2025
    Daniel R. - 5 August 2025
    What an amazing experience. I have stored my stuff at this location for the last six months. I would like to give a big shout out to the store manager, John Who was in particular the greatest help during my transition and my move out today. Great staff highly recommend this location. ... Read more
    Whit H. - 4 April 2025
    We had to bail on another place as soon as we pulled into it, so we were a little hesitant when immediately booking another complex. But Extra Space Storage exceeded our expectations. Everything was easy and seamless! The facility is SO nice. Very well insulated and the doors work very well. I met one of the managers - Ibis - the day I moved all of my stuff in, and she was amazing! Very personable and professional. Great asset for the company! ... Read more
    Sunny A. - 4 February 2025
    I had a great experience with Extra Space Storage. Setting up the storage was incredibly easy and hassle-free, which I really appreciated. The facilities are clean, well-maintained, and feel very secure. Highly recommend for anyone looking for a smooth and reliable storage solution! ... Read more
    Toby T. - 13 December 2024
    I had the absolute pleasure of getting helped by Ibis Brantley, the Assistant Store Manager at Extra Space, and I can't say enough good things about my experience! From the moment I walked in, Ibis was incredibly kind, helpful, and customer-focused. She went above and beyond to help me with my unit queries and answered all of my questions with patience and a smile. Her exceptional service truly made a difference, and I wish every business had someone like Ibis! 5 stars without a doubt?? ... Read more
    Bárbara S. - 12 December 2024
    Overall, it was a terrible experience. My unit was broken into less than a month into renting. The company was unapologetic and offered zero help. After we filed a police report, they refused to offer any video footage from the previous night. They were very shady and felt like they've done this before. Talked to some other renters on site, and apparently, these break-ins happen often. And extra space is never helpful. When moving out, we witnessed another unit with a broken door from a break-in. The condition of the place was lack luster as well - not a cool as expected, doors were hard to get into, there were never enough carts, and the place was dirty (cigarette butts inside, smelled like weed often). There are way better places nearby. ... Read more
    Grant B. - 1 September 2024

    About this facility

    This Extra Space Storage facility, located at 1620 IH 35 Frontage Road in Austin, Texas, offers a variety of storage solutions with small, medium, and large units to fit your needs. The facility is just minutes from downtown Austin, making it a convenient option for residents in the bustling city center where space is often at a premium.

    For those looking to protect sensitive items from the Texas heat and humidity, this facility provides climate-controlled units, a must-have for preserving furniture, electronics, and other valuables. Storage is made even easier with drive-up access, indoor access, and the use of elevators for the multi-level storage areas. Security is prioritized with the presence of security cameras, a gated entrance, and an onsite manager to offer peace of mind. For added convenience, contactless renting and online payment options are available, streamlining the rental process.

    With features like parking and moving supplies available for purchase, this facility is an excellent choice for Austin residents, students, or businesses needing extra space in a rapidly growing city.

    Price comparison

    See how this facility's unit prices compare to others in Austin, broken down by size.

    Small $153/mo
    Location minimum Location maximum
    $10/mo $498/mo
    Medium $305/mo
    Location minimum Location maximum
    $44/mo $838/mo
    Large $483/mo
    Location minimum Location maximum
    $39/mo $2123/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    52

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    46

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    59

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 52, Transit Score®: 46, Bike Score®: 59

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • HACA Employee Parking

      Services 0.22 miles

    • CTM Parking

      Services 0.27 miles

    • Housing Authority of the City of Austin

      Services 0.27 miles

    • WhipIn

      Food & Drinks 0.28 miles

    • HACA Parking

      Services 0.32 miles

    • 1500 ROYAL ELEMENT AUSTIN

      Services 0.44 miles

    • Sames Red Barn Express

      Shopping 0.45 miles

    • El Tacorrido: Authentic Mexican Taqueria

      Food & Drinks 0.46 miles

    • 1500 Riverside

      Transportation 0.47 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1620 IH 35 Frontage Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 1620 IH 35 Frontage Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1620 IH 35 Frontage Road for specific restrictions and recommendations.

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