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(512) 385-4777

Riverside/71 Self Storage - 7320 East Ben White Blvd, Austin, TX 78741

Self Storage
4.3/5 - 69 Reviews
(512) 385-4777
Location:
7320 East Ben White Blvd, Austin, TX 78741
Unit size details are currently not available for this property. Please the property operator for details about available units.

Amenities

  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Security Camera
  • Gate
  • Parking
  • RV Storage

What customers are saying

4.3/5 - 69 Reviews

Read some helpful reviews of Riverside/71 Self Storage at 7320 East Ben White Blvd, shared by real renters with genuine experiences and honest opinions.

Here’s the thing, yes these non-climate controlled units are fairly cheap and yes the management couple (Alex & Emma) were always friendly and nice. But… We had 2 storage units there for 6 months and had nothing but problems. Our unit in Row B had rain water damage which caused several hundreds of dollars worth of damage. At the time of rental, fall of 2017, it was still Riverside Storage, and they did not offer renters contents insurance. The other unit in Row A was absolutely infested with rodents and they damaged a lot of our stuff, most upsetting was that they used my two nice big house floor rugs as their place to urinate for God knows how long and of course I just had to throw the rugs away. The odor was horrific! Also, in the beginning we were offered 24/7 access by manager Andrew, as business customers, and when we finally really needed that during our move-out in April 2018 around 10 at night, it didn’t work, even though it had worked in the past. In addition, in the spring of 2018 I was rushed to leave for a trip and was going by to pick my suitcase up on my way out of town, and the gate would not open!!! To top that off, someone hit our storage unit door and dented it pretty badly, basically broke it from working easily & sealing as it should have… That’s probably how the rodents got in! Overall, I would not recommend having your storage unit here if you have anything of value or importance you are storing and if you may need to get in at certain times and if you will always need the gate to work. Manager Emma told me that every time it rains hard, the keypad doesn’t work to open the gate… Well, that’s just not acceptable. Lockaway purchased this property from Riverside but they seem to be pretty slow to get it up to par, And I feel sorry for the managers because you can see their extreme frustration although they are trying to do the best job they can, and they did get us two weeks free at our storage units due to the problems. Oh and another thing, the property is not well lit at all, for months I complained about the light right in front of our unit on row B been broken and since most of the months we were there were in winter where the sunsets early… And it was very hard to see anything in the unit. The units do not have lights inside and they are not well sealed at all, there are cracks in the concrete… Really in bad shape and we paid the price. Next time I would only do climate controlled units, Would buy storage renters insurance on my own, and would know what to check out before I sign a rental contract. Was a huge headache all around! ... Read more
Tiffany B. - 3 May 2018
Lockaway Storage on Ben White is a very good storage facility. It is professionally run and very safe. They have security cameras and I feel very satisfied knowing my equipment is safe and sound. The staff is very helpful and the rates are reasonable. All in all a good facility. ... Read more
William E. - 13 January 2017
Jenny D. - 27 July 2015
Great experience with this place. From signing up to moving out, customer service was outstanding and easy going. Very competitively priced is a huge plus too! If I were to have a complaint it would be the horrible traffic from all the construction of the new highway connection. Luckily the construction is complete and its a breeze driving on 71. Highly recommend this facility to anyone. ... Read more
Leena L. - 25 December 2014
I have been at lockaway storage for over 2 years now. I have no complaints whatsoever. I wouldn't store my belongings anywhwere else. Things have only gotten better since The new management took over, thanks JAKE ... Read more
jacque s. - 13 November 2014
Great service I like that they do have Security cameras up to protect my unit. And the Manager Jake was very helpful in my transition of upgrading my storage unit. I recommend checking the place out they also have competitive prices. ;) ... Read more
anthony T. - 22 August 2014

Overview

Located at 7320 East Ben White Blvd in Austin, this Riverside/71 Self Storage facility offers small units that are ideal for storing personal items or seasonal belongings. Situated conveniently near major roadways, this facility is easily accessible for residents of southeast Austin, where home sizes may be modest and extra storage is a practical necessity.

This facility is equipped with drive-up access, allowing for effortless loading and unloading directly at your unit, saving you time and effort. Enhanced by a dedicated onsite manager and security cameras, the property prioritizes safety for your peace of mind. It also offers parking and RV storage, making it a great option for those needing to store vehicles or recreational equipment. Access is managed through a secure gate system, ensuring only authorized entry.

For added convenience, this facility features a retail store where you can purchase moving supplies, making it a one-stop shop for your storage and packing needs. Riverside/71 Self Storage is a practical choice for individuals seeking secure, accessible, and vehicle-friendly storage options in the Austin area.

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Storage units in nearby cities

Want to see how Austin, TX, compares to other places? There are plenty of great options nearby. Bee Cave, TX, 10 miles away, has 2 self storage facilities with rents starting from $26/month. Or you could drive to Manchaca, TX, just 12 miles distant to find other options, where the cheapest units in 1 facility there can be rented for $39/month. In Lakeway, TX, just 12 miles away, there are 2 facilities available, offering rents as low as $54/month. Further out, Wells Branch, TX (14 miles away), and Cedar Park, TX (15 miles away), have 4 and 7 facilities, with minimum rents of $25 and $30, respectively.

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Still looking for the ideal storage unit? For more great self storage options you wouldn't have to cross the state border: units can be leased in Houston, TX and San Antonio, TX, starting from $7 and $10, respectively. Even more storage is available and with low starting rents, in Dallas, TX ($5), Fort Worth, TX ($10) and El Paso, TX ($20).

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Frequently Asked Questions

There is a wide array of amenities available for the storage units that Riverside/71 Self Storage - 7320 East Ben White Blvd has to offer. These amenities include Drive-Up Access, Retail Available, Onsite Manager, Security Camera, Gate, Parking and RV Storage. Most of these amenities can prove to be very useful depending on what you need to store. For example, climate-controlled units can come in handy for keeping sensitive items, drive-up access can make your loading and unloading process easier, and extra security measures will ensure your items are kept safe at all times.

The unit size that you should choose obviously depends on how much stuff you need to store. On the one hand, you should think of smaller units (5'x5' or 5'x10') as closets – they can be used to store chairs, lamps, moving boxes and sports equipment, along with smaller pieces of furniture, books and documents.

On the other hand, the 10'x10' and 10'x15' spaces are good for storing larger items of furniture, bicycles and a larger number of possessions. If you need even more space, then 10'x20' and 10'x30' units can easily accommodate the contents of an entire 3- or 4-bedroom house.

We know that when it comes to self storage, there is nothing more important than quickness and accessibility. Drive-up access is an extremely convenient amenity, as you can park your vehicle right next to your unit, making it significantly easier to load and unload the items you will use storage for. However, drive-up storage units tend to be outdoors, so you might consider indoor storage spaces with climate control if you're looking to keep temperature-sensitive items in peak condition.

Yes, you might, depending on what you need to put in storage. Climate-controlled spaces keep temperatures and humidity levels consistent all the time, which means they are perfect for storing sensitive items. Seeing that a whole host of things can be damaged by varying temperatures and excessive moisture, many people choose to rent climate-controlled units for personal items such as documents, photographs, paintings, collectibles, electronics, wooden furniture, antiques and even vehicles. If you're looking to store such items that are valuable to you, consider renting a climate-controlled unit!