Public Storage - 5016 East Ben White Blvd, Austin, TX 78741

4.7/5 - 524 Reviews
Location:
5016 East Ben White Blvd, Austin, TX 78741
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 5016 East Ben White Blvd, Austin, TX 78741

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $89/mo
    5x10 Self Storage 50 Sq. Ft.
    Swing First Floor Access
    $69/mo
    5x5 Self Storage 25 Sq. Ft.
    Swing First Floor Access
    $59/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up First Floor Access
    $99/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access Roll-Up First Floor Access
    $99/mo
    8.5x17 Vehicle 145 Sq. Ft.
    Car Storage Outdoor Access Parking
    $80/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $327/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    524
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    I had a very bad experience with public Storage located at 5016 E a en white Blvd Austin tx, storage #C162, in december i went to pay for my storage and was shocked to find that it had already been sold,i asked why? It had been auctioned, and they said it was because the November PAYMENT has t been made, i have proofs igot all my payments I Personally went and paid with money orden on NOVEMBER 29th,, but the ISSUE WAS THE EMPLOYEE DIDN’T SUBMIT THE PAYMENT until december 1st, or 2nd and took four days for the MONEY ORDER to be entered in to the system.it was very Negligent ,Up to now i’ve tried to communicate with the main PUBLIC storage Main HEAD so they can compansate me for the belonging that were auctioned off due to their BIG MISTAKE , Att:GabyFranco ... Read more
    Gaby F. - 17 January 2026
    Have a spot there.no climate control.I knew at move in ,thought I saw wall fan.always clean.gate access payments by phone.never have met Mgmt.moving out at end of October and am paid up until the 31st ,call left several messages with no response from them or corporate management.standard dirty letters.internet told me nothing except to try again.worst situation ever .say I need to contact about final bill ,there is none told I would be over 300 miles away. .still after3,4 messages and calls to headquarters no satisfaction.No wonder these people are billionaires.Dont use public Storage EVER EVER FOR YOU SANITY !!! COMPLAIND ABOUT MICE, UNSECURED DOORS,AND NO FIRE EXTINGUISHERS INSIDE BUILDING..... ... Read more
    antonio e. - 1 October 2025
    My first time renting a storage unit could not have gone better thanks to Kassie! She was very genuine and went above and beyond to make sure I had the best unit possible. If you want to find a great deal quickly with amazing service, request Kassie!! ... Read more
    Kylie S. - 22 July 2025
    The 5016 Ben White location is very clean and well maintained. I felt so safe leaving my priced possessions there. I also spoke to an employee named Lauren who was very helpful and friendly. I would definitely recommend to my family and friends!! ... Read more
    Danielle K. - 8 April 2025
    This location is infested with Rats & all my valuables are ruined, this went on for a year & is still going strong. Six months later I'm still getting calls saying my unit is going into auction. Someone call the Health Dept. Or an exorcist it's that bad. ... Read more
    That G. - 21 March 2025
    Our van was broken into twice and they told us that the only way to get the video footage was to have the police request it. Well, by the time the police requestedd it, Public Storage deleted it. No recourse for theft at this place. ... Read more
    Morgan G. - 24 January 2025
    I'm getting out of here. This public stoarge has a very relaxed attitude toward my vehicle being broken into TWICE. The first time they were unable to provide the investigator with footage (from an angle that clearly showed my vehicle). They don't even maintain the barbed wire around the fencing. I don't leave anything important in my vehicle, but homeless people are jumping the fence all the time. I'd chalk it up to unfortunate location if not for their negligence in maintenance and apathy towards helping me. ... Read more
    Nickolas G. - 24 January 2025
    My storage unit was broken into twice. The cameras that they have don’t work. Staff was not helpful and they made it evident that it is relatively common. Homeless camps are very close to this location, so I guess I had it coming. If you use this storage facility, make sure to get insurance and be aware of your surroundings when moving in. You 100% do sacrifice on quality care by choosing this facility - just pay the extra money and go with somewhere better if you care about your belongings at all. ... Read more
    Jason D. - 12 January 2025

    About this facility

    Located on East Ben White Blvd, this Public Storage facility offers a variety of small, medium, and large units, making it an ideal choice for those in the Austin area managing personal or business storage needs. With unit features like roll-up or swing doors and elevator access to upper floors, this facility is designed with convenience in mind.

    This facility stands out with its drive-up access for quick loading and unloading, as well as indoor units for added protection. For those with larger storage needs, the availability of RV storage and parking is a significant advantage. Security is a priority here, with a security camera system in place and an onsite manager to provide additional peace of mind. The gated access ensures only authorized individuals can enter.

    Convenient features like online payment and available moving supplies on-site make this facility a practical choice for individuals or businesses in Austin. With its wide range of unit options and amenities, this Public Storage facility is well-suited for anyone looking for secure and flexible storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Austin, broken down by size.

    Small $72/mo
    Location minimum Location maximum
    $10/mo $498/mo
    Medium $93/mo
    Location minimum Location maximum
    $44/mo $838/mo
    Large $327/mo
    Location minimum Location maximum
    $39/mo $2123/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    5

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    25

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    40

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 5, Transit Score®: 25, Bike Score®: 40

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Apple Store

      Shopping 0.29 miles

    • Kwik Mart

      Grocery Stores 0.32 miles

    • Shell

      Services 0.33 miles

    • Catfish Parlour

      Food & Drinks 0.33 miles

    • Austin Fire Station Number 35

      Services 0.37 miles

    • United States Post Office

      Services 0.38 miles

    • Metro Mart

      Grocery Stores 0.49 miles

    • McDonald's

      Food & Drinks 0.5 miles

    • Attorney General

      Services 0.56 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 5016 East Ben White Blvd is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 5016 East Ben White Blvd, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 5016 East Ben White Blvd for specific restrictions and recommendations.

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