SecureSpace Self Storage - 8327 South Congress, Austin, TX 78745

4.6/5 - 424 Reviews
Location:
8327 South Congress, Austin, TX 78745
Office hours:
  • Mon-Tue: 9:30 a.m. - 6 p.m.
  • Thu-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

SecureSpace Self Storage - 8327 South Congress, Austin, TX 78745

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $135/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $67/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $61/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $192/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $157/mo
    10x15 Self Storage 150 Sq. Ft.
    Drive-up Access First Floor Access
    $92 - $96/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $95/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $66 - $81/mo
    10x10 Self Storage 100 Sq. Ft.
    Drive-up Access First Floor Access
    $63 - $78/mo
    7.5x15 Self Storage 113 Sq. Ft.
    Climate-Controlled First Floor Access
    $87/mo
    10x30 Self Storage 300 Sq. Ft.
    Drive-up Access First Floor Access
    $276/mo
    10x25 Self Storage 250 Sq. Ft.
    Drive-up Access First Floor Access
    $690/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled First Floor Access
    $314/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $238/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $233/mo
    10x20 Self Storage 200 Sq. Ft.
    Drive-up Access First Floor Access
    $114 - $145/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.6/5
    Average rating
    424
    Number of reviews

    Read some helpful reviews of SecureSpace Self Storage, 8327 South Congress, Austin, TX 78745, shared by real renters with genuine experiences and honest opinions.

    Secure Space is a great self storage facility. They offer both outdoor and indoor climate controlled storages, all for adorable prices. I recently moved into the area and rented the indoor climate controlled storage unit. The facility is secured and the storage unit provides you with bang for your buck. I received great in person customer service with Darnell, as I purchased some moving equipment from the front office. He was very friendly and provided excellent customer service. Definitely recommend for storage units in the South Austin area! ... Read more
    Andy - 6 August 2026
    The facility was very clean, the grounds were well kept, and I feel like my items will be in good care. The store manager Jimmy D is a great guy, very friendly, helpful, and easy to talk to. Definitely recommend if you’re looking for a storage unit in the area! ... Read more
    Emmanuel B. - 7 April 2026
    Grant S. - 16 February 2026
    If you want your payments to more than double right after you move your stuff in, be my guest. Advertised online 24/7 access which is a lie, closes early daily and closed Sundays, they answer the phone so they consider that 24/7 access but you can't get to your stuff. They close at like 6 or 7pm daily. I have no idea why they decided to send me a review request out of the blue when I haven't had my stuff in there for over 9 months... This place is a joke. ... Read more
    Rachel B. - 16 February 2026
    Normally have nothing nice to say about storage facilities but this one is a diamond in a sea of CZ’s. Management is extremely helpful especially since we get weekly deliveries to our unit and have zero issues! Property is safe and clean and staff is welcoming kind! ... Read more
    Olivia K. - 12 January 2026
    Everyone who works in the office as well As the site general manager are great! But. Jimmy D is the employee who I prefer to interact with. He’s gone out of his way to assist me with renting storages, linking my storages together and having them near each other.-He even helped me when I locked myself out of my trailer. Another employee helped me when I needed a jump. Everyone is super kind with my children as well. ... Read more
    Rachael J. - 1 December 2025
    I would like to thank Angela at the south Congress Storage. She went above and beyond to give me the peace of mind that I needed and situated a Billing question for me. She walked the process through to her higher ups to get my account back in order. I am very, very appreciative of her, she’s the best asset for your company. JoAnn F ... Read more
    JoAnn F. - 24 October 2025
    I’ve had a great experience renting at SecureSpace Storage! The facility is always super clean and easy to access, and the customer service is top-notch. Angela and Jimmy D. have both been incredibly helpful and friendly every time I’ve needed anything — they really go above and beyond to make sure everything runs smoothly. Highly recommend SecureSpace! ... Read more
    Lynn G. - 7 October 2025
    I'm so happy to have found Secure Space Storage on South Congress. Jimmy D is amazing! I came in on a Saturday, and he was so patient and thorough, and showed me how to use the gate code and access my unit. Thank you Jimmy D for making this a seamless and smooth transition. ... Read more
    Nunni S. - 27 September 2025
    Very straight forward and easy process. I needed a place to store my stuff for a month while I finished up the home buying process and secure space was perfect for that. Angela and her co-workers were very helpful and funny. ... Read more
    Keefe M. - 29 August 2025
    This was my first time getting a storage unit, and I’ll admit I was a little intimidated figuring out what size I needed. I called and spoke with Cody and Jimmy D., and they made the whole process unbelievably simple. They really took the time to accommodate my unique needs and walk me through everything. Cody even let me know I could come check out the space beforehand, and he explained all the benefits—like the lighting and temperature control. That was such a relief, especially after dealing with mold in my Austin apartment this past summer from the humidity. Just knowing I don’t have to worry about that here gives me real peace of mind. And as I was writing this review, Jimmy D. actually called to make sure my lease signing went smoothly and that I understood all the instructions for my unit, down to how to properly use the door. That kind of care and follow-up really stood out. Overall, it was such an easy setup process, and I feel really confident and at ease with my choice. ... Read more
    Allye B. - 29 August 2025
    Jimmy D SAVED THE DAY ! He welcomed me with the best customer service EVER.. Helped us gain acess ro our unit rifht away... this is what CUSTOMER SERVICE is all about.. thank you?????? Flipside Event Team JIMMY WORKING HIS MAGIC ???????? ... Read more
    chaka s. - 17 July 2025
    Thank you, Secure Space, for securing my belongings. It was a pleasure working with you. Your facility is super clean, and your service has been great. A special thank you to Jimmy D for your excellent customer service in helping me check in and out of your establishment. ... Read more
    Bea S. - 1 April 2025
    I went in on 1/7 to rent a unit. The attendant, Jimmy D, showed me a few units, and I ended up deciding to lease a 10x30' to store my boat. He asked me which unit I wanted, and then when I decided on a number, told me that theres actually no way for me to decide which specific unit I want if I want the "online" rate; if I want to choose which unit I want, I lose the 50% discount for the first month. But, he assured me that he's going to see what he can do to get me the unit I requested. Great. We go in to fill out paperwork. We fill out forms, he hands me the contract, walks me over to the unit, opens it, HELPS ME LOAD MY BOAT INTO IT, and then watches as I lock up the unit, using the lock he just showed me how to use. Then as I'm about to leave he insists a few times that I leave him a good review, and was quite pushy about it. He says "My name is Jimmy D, you'll never forget it". Little did I know how true that was. Fast forward a week and I get a call from Jimmy D asking which unit my boat is in. I tell him the unit number my boat was in, and he says "well there's no lock on that unit and no boat inside, so did you move it?" I had not touched the unit since locking it up on the 7th. Turns out Jimmy either told me to move into the wrong unit, or he entered the wrong unit number when finishing the paperwork. Apparently someone had tried to rent the unit my boat was in online, and showed up understandably frustrated that he , for whatever reason, couldn't just be assigned to one of the many similar units right next door. Should be an easy fix, right? Change a few unit numbers on some paperwork? Unfortunately Jimmy D would rather call me and threaten me with having my units lock cut, having my boat towed, and given a 30 day eviction notice unless I come in and move it myself. At 2 pm on a Saturday. He freely admits and agrees over the phone that he was the one to show me the unit and even helped me move in; but now, he has called to inform me that unless I come within the next 2 hours and move my boat, he is going to take the above mentioned actions. When I asked to speak to a manager, he responds "Our policy is to not give out phone numbers" and sarcastically assured me that he would pass my number along. SPOILER ALERT: I have never received a call back from this place, ever. If you call, you get directed to the off-site call center that has no ability to do anything but transfer you to the site manager (Jimmy D), who ALSO apparently has no ability to do anything, so they assure you they will "pass the message along to the supervisor" (because they refuse to give out numbers and she "travels during the week" and can only answer on weekends) and then you never get a call back. I was tired of being threatened, so I drove in to the location and asked him to call corporate, which he did immediately without hesitation (much easier to be tough over the phone, I guess). As a pathetic last attempt at intimidation, Jimmy D says to his manager when she picks up "Yes, he's here and wants to speak with you, and I'm going to call 911 if he refuses to move his boat" (Spoiler Alert: Jimmy called nobody and sat quietly while the manager and I spoke like adults). Almost immediately, his supervisor (Mona, I believe) was calm and understanding, and did not threaten me with towing or eviction. I explained the situation and let her know I was nervous about leaving the location given that I had been threatened nonstop by Jimmy D, and hilariously he tried to interject and claim he never threatened anyone. He must have short term memory loss considering that less than 2 minutes prior he had threatened to call 911. Mona assured me that my boat would be fine and that she would just need to file a unit transfer. A simple and helpful solution, as it should have been in the first place. If you rent from this place, do it all online. May god have mercy on you if you need customer service of any kind. ... Read more
    Will N. - 27 February 2025
    James A. - 20 February 2025
    Rhonda S. - 8 February 2025
    Jimmy D was a pleasure to work with in getting me all set up with my unit! He went above and beyond to make sure I was comfortable with my decision! I reserved my unit online and he made the transaction smooth as possible! Thanks Jimmy D!! ... Read more
    Valerie G. - 19 November 2024

    About this facility

    Located at 8327 South Congress in south Austin, this SecureSpace Self Storage facility offers a range of unit sizes, including small, medium, and large options, to meet diverse storage needs. Climate-controlled units are available, which are ideal for protecting sensitive belongings from the Texas heat and humidity. With both indoor access and drive-up access, storing and retrieving your items is a hassle-free experience, and elevator access makes moving into upper-level units smooth and efficient.

    The facility offers added convenience with contactless renting and online payment options for managing your storage needs from anywhere. For added peace of mind, the property features robust security measures, such as security cameras, a gated entry, and the presence of an onsite manager. There’s also ample parking for vehicle storage and designated spaces for RV storage, making it a convenient choice for vehicle owners or those needing extra space for recreational equipment.

    With its multi-level storage options, first-floor access, and even a retail section for moving supplies, this SecureSpace facility is a reliable and flexible solution for local residents and businesses alike. Ideal for anyone navigating Austin’s growing housing market or protecting valuables from the city’s unpredictable weather.

    Price comparison

    See how this facility's unit prices compare to others in Austin, broken down by size.

    Small $88/mo
    Location minimum Location maximum
    $10/mo $525/mo
    Medium $107/mo
    Location minimum Location maximum
    $50/mo $728/mo
    Large $311/mo
    Location minimum Location maximum
    $39/mo $1699/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    43

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    41

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    41

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 43, Transit Score®: 41, Bike Score®: 41

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • The Range at Austin

      Recreation & Entertainment 0.28 miles

    • H-E-B Fuel

      Services 0.32 miles

    • H-E-B Car Wash

      Services 0.32 miles

    • H-E-B Pharmacy

      Services 0.45 miles

    • WEINSTEIN 3 FIVE

      Services 0.45 miles

    • H-E-B

      Grocery Stores 0.47 miles

    • IHOP

      Food & Drinks 0.5 miles

    • Valero

      Services 0.57 miles

    • Walgreens

      Shopping 0.6 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 8327 South Congress is accessible during regular access hours, typically Mon-Tue: 9:30 a.m. - 6 p.m., Thu-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At SecureSpace Self Storage - 8327 South Congress, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 8327 South Congress for specific restrictions and recommendations.

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