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Public Storage - 4909 South IH 35 Frontage Road, Austin, TX 78744

4.4/5 - 306 Reviews
Location:
4909 South IH 35 Frontage Road, Austin, TX 78744
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 4909 South IH 35 Frontage Road, Austin, TX 78744

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x9 Self Storage 90 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $128/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $94/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $88/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $67/mo
    5x9 Self Storage 45 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $60/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $53/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $36/mo
    5x4 Self Storage 20 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $35 - $38/mo
    4x10 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $81/mo
    4x5 Self Storage 20 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $54/mo
    10x19 Self Storage 190 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $235/mo
    10x18 Self Storage 180 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $172/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $137/mo
    10x14 Self Storage 140 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $127/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $129/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $103 - $130/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $219/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $171/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $228/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $185/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.4/5
    Average rating
    306
    Number of reviews

    Read some helpful reviews of Public Storage, 4909 South IH 35 Frontage Road, Austin, TX 78744, shared by real renters with genuine experiences and honest opinions.

    Selena T. - 19 June 2026
    Breana was very kind and sweet. She provided outstanding customer Service from start to finish. It was professional knowledgeable and friendly, and took the time to answer all of my questions. She made my storage rental process easy and stress free, and went above and beyond to ensure I had a great experience. It’s clear that she genuinely cares about her customers and takes pride in her work. I highly recommend working with Breana at public storage, for anyone looking for excellent service. ... Read more
    Mia T. - 31 May 2026
    Our storage unit was broken into, and we only discovered it ourselves when we went to grab items that were no longer there. It would have been greatly appreciated if Public Storage had proactively notified customers on the affected floor (2) and advised everyone to check their units immediately after the incident. The suspect was actually arrested on-site on 3/13/26, information that we were able to find publicly through APD, not through Public Storage. We only learned more details from another renter who was also impacted. This does not appear to be the individual’s first offense. The situation itself is extremely concerning. The person taped over cameras and accessed units by cutting through the tops. It’s alarming that compromised cameras were not detected right away. Overall, this was a very upsetting experience, and I would not wish it on anyone. Better communication and security awareness from management could have made a significant difference. To the robber, I pray you find Jesus! ... Read more
    Kelsey C. - 9 April 2026
    What can I say about my man Andrew. When crunch time was here he came through! Not only did he get the problem solved but he did it with a smile on his face and warmth in his heart. I don't know about you. There's no Cold storage in this place place. None of these employees who come to work everyday and help all those need. A safe place to keep there treasured items. Thank you Andrew for being such a swell guy. I really appreciate you and keep up the good work! By the way, from all the autistic people out there, this is how you treat an autistic person! ... Read more
    Zackery “. - 8 April 2026
    Appreciate working with Andrew a lot! He made the check-in process very easy and he’s very helpful. I had a question that he wasn’t sure about, so instead of just telling me what he thought he actually called to get the correct information for me, I really appreciated that. Great experience here! And a great price ?? ... Read more
    Quenton K. - 22 February 2026
    ?????????? Jenn was an absolute delight to work with! She made the whole process so easy and helped me find the perfect size unit for my needs. The property is very clean and well-kept, and she was extremely informative every step of the way. I would definitely recommend this location to any family or friends looking for storage. Thank you so much, Jenn! ... Read more
    E R. - 16 September 2025
    I recommend go anywhere else except for public storage. They are trash. They got rats the rats gonna eat up all your furniture and piss on everything. They will not refund you. They will not make it right they try to do a Sewdwick and get a $250 but you gotta pay $100 deposit do not go to public storage off Highway 71 in between Todd Lane and Montopolis public storage. I do not recommend to nobody. They are trash. ... Read more
    Antwain H. - 30 August 2025
    This is such a clean and climate controlled unit. We are very pleased and have been customers for five years. Everything we stored was in good shape and dust free ! Jenny, Michael and Chris are a great team, super friendly and helpful ... Read more
    Levent H. - 1 August 2025
    Disappointing Experience — Ongoing Issues with No Accountability Unfortunately, my experience with Public Self Storage has been far from reliable. The elevator is frequently out of service, which means that if your unit is upstairs, you may not be able to access it for days or weeks at a time. What’s even more frustrating is the complete lack of communication from management or ownership. There are no updates, no returned calls, and no courtesy messages to inform tenants about what’s going on or when it will be resolved. When you’re storing important items and depending on access, this level of neglect is simply unacceptable. ... Read more
    Sara C. - 29 July 2025
    We were given keys to one storage, loaded all of our belongings in it. Now when we returned a month later to put more in it we were told that the unit is already rented out and that we had a totally new unit, and none of our stuff is there and they have no clue where it is. I showed the guy up front the map where the worker with the initials LC gave us to put our belongings along with the keys. And he says he doesn't know who it is and to make a report. So basically they stole everything in our storage unit and couldn't even show us footage of who's been in it. I will never go through these theives again. ... Read more
    Dominique H. - 30 March 2025
    Feel like I was just freed from an abusive landlord. Public Storage shows you reasonable, affordable rates when you sign up and then constantly increases it once you're locked in with your stuff moved in. My rate nearly DOUBLED within 2 years. They also double charged me, I called and called and got no call back, so I cancelled my unit. I finally get someone on the phone and they say they're keeping my double charge now because I cancelled my account 3 days into the next month. After paying them in total for over 4 years. Zero customer service. Predatory business, never again. ... Read more
    Lexus W. - 18 March 2025
    So far, everything with PS has been awesome. We had an amazing young woman help us get our THIRD storage room and her assistance was life changing due to a ton of circumstances that led us to needing her help. BIG UPS FOR THIS LOCATION! ... Read more
    Billy J. - 27 January 2025
    The store manager, Kassie Sharp is her name I believe, gave the best customer service I have ever had at a storage unit facility. To be honest, Kassie went above and beyond by assisting me with whatever we needed. She should be commended for her hard work and dedication to this job, because if she is not, I’ll try to steal her away for my business. ... Read more
    Justin N. - 31 December 2024
    When searching for a convenient and low-priced storage place, for my mom moving into town, we decided to visit the public storage off IH35. I was pleasantly surprised at how professional and friendly the lady at the front desk was. I have rented storage from public storage many years ago at a different location and it was never open and no one was ever there. Loren was not only present but gave us a very detailed tour along with informing us of the best methods to use when in need of assistance. She is a gem! She made us feel welcomed and valued. I wish she was around years ago when I rented my storage! ... Read more
    Clarissa R. - 27 October 2024

    About this facility

    This Public Storage facility at 4909 South IH 35 Frontage Road in Austin offers a range of small, medium, and large units, perfect for residents and businesses needing additional storage space. With roll-up doors and climate-controlled units, this facility ensures your belongings are well-protected from Austin's hot summers and occasional humidity, preserving items like furniture, electronics, and documents.

    Accessibility is key here, with elevators, first-floor access, and drive-up access, making it easy to load and unload your items regardless of unit placement. The facility also offers indoor units, ensuring an added layer of protection for your valuables. For vehicle owners, parking options are available, catering to those needing storage for cars or RVs.

    Safety is a priority at this location, with security cameras and an onsite manager to keep an eye on the property. Convenient features like contactless renting, online payment, and moving supplies available for purchase add to the hassle-free experience. This facility is ideal for those in the Austin area seeking secure, accessible storage with modern amenities.

    Price comparison

    See how this facility's unit prices compare to others in Austin, broken down by size.

    Small $70/mo
    Location minimum Location maximum
    $10/mo $388/mo
    Medium $151/mo
    Location minimum Location maximum
    $44/mo $623/mo
    Large $201/mo
    Location minimum Location maximum
    $34/mo $1699/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    38

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    38

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    45

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 38, Transit Score®: 38, Bike Score®: 45

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • WoodSpring Suites Austin South Central I-35

      Services 0.05 miles

    • Sterling Acura of Austin

      Shopping 0.1 miles

    • Comfort Suites South Austin

      Services 0.13 miles

    • Red Roof PLUS Austin South

      Services 0.15 miles

    • AutoNation Toyota South Austin

      Shopping 0.17 miles

    • Residence Inn Austin South

      Services 0.19 miles

    • South Austin Nissan

      Shopping 0.19 miles

    • Clay Cooley Nissan

      Services 0.19 miles

    • 4910 Freidrich/Teri

      Transportation 0.21 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 4909 South IH 35 Frontage Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 4909 South IH 35 Frontage Road, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 4909 South IH 35 Frontage Road for specific restrictions and recommendations.

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