Storage Star - 9311 FM 620, Austin, TX 78726

4.6/5 - 310 Reviews
Location:
9311 FM 620, Austin, TX 78726
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9 a.m. - 4 p.m.

Storage Star - 9311 FM 620, Austin, TX 78726

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $138/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $68 - $85/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $32 - $42/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $122 - $182/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $157/mo
    10x10 Self Storage 100 Sq. Ft.
    $102/mo
    20x40 Self Storage 800 Sq. Ft.
    $1,455/mo
    20x20 Self Storage 400 Sq. Ft.
    Climate-Controlled
    $323 - $467/mo
    15x30 Self Storage 450 Sq. Ft.
    $377/mo
    15x20 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $255 - $357/mo
    15x15 Self Storage 225 Sq. Ft.
    Climate-Controlled
    $192 - $300/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $263 - $357/mo
    10x30 Self Storage 300 Sq. Ft.
    $202/mo
    10x20 Self Storage 200 Sq. Ft.
    $175 - $185/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $173 - $230/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Enclosed
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.6/5
    Average rating
    310
    Number of reviews

    Read some helpful reviews of Storage Star, shared by real renters with genuine experiences and honest opinions.

    I've had a great experience with Storage Star, and Steven is a big reason why. He is always incredibly friendly, welcoming, and genuinely willing to help with anything you need. From the moment you walk in, he makes you feel like a valued customer and goes above and beyond to ensure everything is as smooth and seamless as possible. It's rare to find someone who consistently provides such outstanding customer service with a positive attitude. If you're looking for a clean, well-managed storage facility with exceptional service, I highly recommend Storage Star—and be sure to ask for Steven. He'll take great care of you! ... Read more
    GABE - 25 June 2026
    Ryan - 13 June 2026
    Cleaning out my storage today and couldn't be more happier than to run into one of their staff, Ethan. Great work ethic and customer service. Storage Star is a clean, climate controlled facility off of 620. Reasonable rates and secure access. ... Read more
    May L. - 24 May 2026
    Storage Star has been amazing to work with. The management was awesome from day one — friendly, understanding, and always willing to help. They made me feel valued as a customer and kept everything running smoothly. I truly appreciate their kindness and professionalism! Thank you, Steven! ... Read more
    Jessica - 20 May 2026
    Maria T. - 1 October 2025
    Pat A. - 4 September 2025
    While I deeply loathe the business model I have come to appreciate Nathan in the office a lot. He's one hundred percent no nonsense but he is a true individual -in a way I can't explain- but that I appreciate. I mean, it doesn't matter if he is "nice" to me. I like it that he is there in the office. It makes me seriously smile. I have no idea why. He once helped me out with a stupid error I'd made (twice! I left my keys far, far away two times in a row). I moved out (after humpteen years) the other day. I'd really liked the old man who used to tool around on his golf cart when I moved in. Nathan closed my storage days out with a different but real charm. ... Read more
    Denise P. - 24 August 2025
    Customer service is Amazing ! Best experience ever with Storage Star! They go the extra mile! Property is clean and easily accessible! Couple of times my rent was paid a few days late and they were always understanding and so kind. I will always refer anyone to them! ... Read more
    syndia t. - 24 July 2025
    Samy G. - 20 March 2025
    I have rented space at this facility for over 10 years. I have been very impressed with the current (newest) owners. The staff is very helpful with day-to-day and general questions. The facility is maintained exceptionally well. Rental rates are very competitive with the local market. ... Read more
    Mark B. - 6 March 2025
    Amy, i personally want to thank you! I absolutely love this place already! The welcome was so nice and when I previously called to make arrangements the staff was so courteous and professional that I just knew I was making the right choice to store my belongings here! Thank you again for your generosity and getting me squared away this big change of events in my life! Great energy makes such an impact! ... Read more
    Emmie M. - 13 January 2025
    Our small nonprofit, INACS.org, utilized Storage Star storage (on 620, Austin) for over two years after closing our office. For two years we had a large (10' x 15') unit on 1st floor with AC. The unit was clean, kept at a good temp, and had no insects. As we could no longer afford the large unit, we downsized to a small 5 x 5' unit for a few months, and recently cancelled our storage unit. We ended up donating and giving away all stored items. Although this was my first time using a storage unit, the units seemed reasonable in monthly cost. The staff in the front office were always friendly and helpful. I would recommend their services to those needing a storage solution. ... Read more
    INACS - 11 December 2024
    I have been using storage unit at this facility for the last five years. My experience has been fantastic. The security measures are excellent, the place is kept very clean, and Nate has been extremely helpful in ensuring the storage unit remains clean and secure. ... Read more
    Adewale A. - 10 May 2024

    About this facility

    Conveniently located at 9311 FM 620 in Austin, TX, this Storage Star facility offers a range of unit sizes, from small to large, designed to fit a variety of storage needs. It features climate-controlled units, providing excellent protection for temperature-sensitive items like electronics, furniture, and documents—especially valuable in Austin’s hot and humid summers.

    This facility stands out with its indoor access and drive-up access options, making it easy to load and unload your belongings no matter the weather. For those with larger storage needs, the facility also offers enclosed parking and RV storage, ensuring vehicles remain secure and protected. Security is a top priority, with features like security cameras, gated access, and an onsite manager adding an extra layer of reassurance.

    Customers will appreciate the modern conveniences like contactless renting, online payment, and retail availability for moving supplies. This multi-level facility is ideal for individuals, families, and businesses seeking organized, secure, and accessible storage in the Austin area.

    Price comparison

    See how this facility's unit prices compare to others in Austin, broken down by size.

    Small $79/mo
    Location minimum Location maximum
    $10/mo $498/mo
    Medium $127/mo
    Location minimum Location maximum
    $44/mo $838/mo
    Large $379/mo
    Location minimum Location maximum
    $39/mo $2123/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    25

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    26

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 25, Bike Score®: 26

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 9311 FM 620 is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9 a.m. - 4 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Storage Star - 9311 FM 620, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 9311 FM 620 for specific restrictions and recommendations.

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