Public Storage - 2550 East Trinity Mills Road, Carrollton, TX 75006

4.6/5 - 538 Reviews
Location:
2550 East Trinity Mills Road, Carrollton, TX 75006
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 2550 East Trinity Mills Road, Carrollton, TX 75006

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    8x10 Self Storage 80 Sq. Ft.
    Elevator Access Roll-Up
    $59/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Elevator Access Roll-Up
    $53 - $54/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Swing
    $18/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access Swing
    $10 - $13/mo
    10x18 Self Storage 180 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $179 - $187/mo
    10x15 Self Storage 150 Sq. Ft.
    Elevator Access Roll-Up First Floor Access
    $129/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up First Floor Access
    $127 - $136/mo
    10x15 Self Storage 150 Sq. Ft.
    Elevator Access Swing First Floor Access
    $116/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $114/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access Roll-Up First Floor Access
    $89 - $93/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up First Floor Access
    $88 - $117/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access Swing
    $74/mo
    10x25 Vehicle 250 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $304/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $193/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Enclosed
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.6/5
    Average rating
    538
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    I also would not recommend this location to store your personal belongings. I have been a customer at this location for over 2 years or so. When I first moved in, there was a lady that assisted me (I'm sorry I forgot her name). But she was there at the property quite a bit. She was very helpful. Overtime, I hadn't been able to check in on my unit in a while. I received a call a few weeks ago from the property manager (David) stating my unit looked like it had been tampered with but my lock was still there. I asked if they could check the property camera to see if there was anything suspicious seen around my unit. They called back stating they couldn't see anything on the cameras and there wasn't a camera aimed in the direction of my unit. For lack of better words, I was pissed. With all the cameras around the property nothing was seen???? I requested to speak with the general manager, Fabiola, who called me sometime later that day. She stated that I would need to come by the property to look over the unit and if need be contact the police for a report. I informed her that I would not be able to visit the property until the weekend because I work on the road. She assured me she would look further into the situation and whenever I came to the property to call her. Well, Fabiola never answered her phone after that and she never called me regarding any updates. Everytime I would call the property thereafter, NOONE will answer the phone. When I went to visit the property on the weekend, NOONE was available. I checked my unit, and my lock looked to have been removed but it was locked with what I believe is their lock. I was not able to get into my unit. It is the 4th of the month and still no one has contacted me. Please do not rent here. You'd be better at Uhaul, at least someone is always there. ... Read more
    Shan - 4 June 2026
    I would like to commend Robert for his kindness and prompt assistance with my ongoing issue of having to pay my rental fee at the end of the month due to my employment pay schedule. Although my issue is out of his hands, he has gone above and beyond to reach out and advise me of alternatives and has always been nice, kind, and understanding. He has a pleasant personality and that's what customer service is about. Kuddos to Robert???? ... Read more
    Leilani M. - 13 December 2025
    Eli Q. - 10 October 2025
    Robert was a good representative for public storage I’ve had a debit card issue with public storage for over year now. After talking with Robert today (09/04/2025). Robert addressed the matter with public storage immediately after our talk and was able to resolve the matter??????. Thanks Robert for going above and beyond. ... Read more
    Karen T. - 4 September 2025
    lakeysha b. - 18 August 2025
    Karen G. - 16 August 2025
    Eunica D. - 2 August 2025
    Brittni provided us with 5 star serve. She was patient, professional, and listened to our needs. I would recommend this location to anyone as long as she is on site. Thanks again Brittni for your outstanding service. ... Read more
    Miss M. - 28 July 2025
    Gerald at Public Storage has been really helpful throughout my storage process, he always gives me a call when there is an update or upcoming payment due. He has shown great professionalism and understanding when speaking about storage options with the company. ... Read more
    Rod E. - 20 June 2025
    This place has terrible customer service You’re not even able to access your own property after 11pm (absurd) and they will lock you out for even a late fee of $10 they literally blocked my access for a small fee on my account that I wasn’t even aware of! Do yourself a favor and use a different storage facility. I rarely write reviews but I had to warn the public about public storage …. No bueno. ... Read more
    Rob L. - 30 March 2025
    Completely unacceptable pricing switch up to increase the rent literally 50% five months into a contract. They know you have to pay to move your stuff and now have you captive. They did agree to reduce my rent increase slightly for three months after my review posted. While I appreciate the attempt to rectify the situation, the idea that my rent would increase by 50% that quickly into a contract looks too much like a bait and switch for my taste. Find another storage rental company. ... Read more
    Amy B. - 11 March 2025
    Noah was vey nice and helpful with my rate and insurance questions. He made sure all my questions were answered and that I was satisfied with the service he provided me today. So glad for his help at this location. ... Read more
    Tracy F. - 28 February 2025
    I can not be more pleased with my experience , and the customer service tkeya I think that how you spell her name provided my husband and I. So thankful for the knowledge and well mannered this young lady was. Answered all my questions and help me decide on the best storage size for us! Thank you again. 10/10 recommend, customer gained for all my future needs. Ask for tkeya and thank you young lady. ... Read more
    Jalyric P. - 4 February 2025
    I store my stuff at the storage place and I had to go in today to get some stuff and Jenny was there in the front office and she was absolutely amazing. She was very friendly and kind and she really makes me happy that I use public storage ... Read more
    Keisha S. - 15 November 2024

    About this facility

    Located at 2550 East Trinity Mills Road, this Public Storage facility in Carrollton, TX, offers small, medium, and large units designed to suit a variety of storage needs. With options like roll-up doors and swing doors, customers can choose the access type that best fits their preferences.

    This facility stands out with its climate-controlled units, essential for protecting sensitive belongings from Texas’s fluctuating temperatures and high humidity. For added convenience, it features indoor access, drive-up access, and elevators for easy navigation of the multi-level storage spaces. The property also provides parking and RV storage, making it an ideal spot for vehicle owners needing extra space. Enhanced security measures, including security cameras, a gated entrance, and keyless unit access, provide peace of mind, while an onsite manager is available to assist with any concerns.

    For added flexibility, customers can benefit from contactless renting, online payment, and the option to purchase moving supplies onsite. This facility is especially suitable for residents or businesses in Carrollton seeking versatile, secure, and accessible storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Carrollton, broken down by size.

    Small $35/mo
    Location minimum Location maximum
    $10/mo $165/mo
    Medium $115/mo
    Location minimum Location maximum
    $38/mo $459/mo
    Large $249/mo
    Location minimum Location maximum
    $80/mo $706/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    30

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    33

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 30, Bike Score®: 33

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Shell Food Mart

      Services 0.25 miles

    • Restaurante Latino

      Food & Drinks 0.35 miles

    • Hartley Law Firm

      Services 0.49 miles

    • Golden Chick

      Food & Drinks 0.52 miles

    • 24 Hour Fitness

      Recreation & Entertainment 0.55 miles

    • CVS Pharmacy

      Shopping 0.69 miles

    • CVS Pharmacy

      Services 0.69 miles

    • Fitness Connection

      Recreation & Entertainment 0.7 miles

    • Wingstop

      Food & Drinks 0.74 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 2550 East Trinity Mills Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 2550 East Trinity Mills Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2550 East Trinity Mills Road for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
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