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Public Storage - 3111 Keller Springs Road, Carrollton, TX 75006

Self Storage
4.8/5 - 414 Reviews
Location:
3111 Keller Springs Road, Carrollton, TX 75006
Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities

  • Climate-Controlled
  • Indoor
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Truck Rentals
  • Contactless Renting
  • Security Camera
  • Gate
  • Kiosk Available
  • Parking
  • Credit Cards Accepted
  • Multi-Level Storage
  • Online Payment

What customers are saying

4.8/5 - 414 Reviews

Read some helpful reviews of Public Storage at 3111 Keller Springs Road, shared by real renters with genuine experiences and honest opinions.

?????????? 5-Star Review Where do I start? The management at this Public Storage location is truly top tier. Jeremiah is nothing short of exceptionally competent. He not only took the time to listen to my concerns, but he addressed them in ways that went above and beyond my expectations. Not to mention he did it impressively fast. I wouldn’t describe myself as a difficult customer, but I’m definitely not easy to impress. Yet Jeremiah, the district manager, managed to exceed every expectation I had. His professionalism, communication, and efficiency made the entire experience smooth and stress free. I also want to extend a sincere thank-you to CEO Joseph D. Russell, Jr. and to Jeremiah for their outstanding support, customer service, and dedication. Their commitment to excellence truly sets this location apart. Highly recommend this Public Storage location, five stars all the way! ... Read more
Ciara T. - 11 February 2026
Great experience at the Public Storage location in Carrollton, TX. Jeremiah provided outstanding customer service—he was friendly, professional, and extremely helpful throughout the process. He made everything easy and stress-free. Highly recommend this location and especially Jeremiah for his excellent service! ... Read more
Bobbie P. - 21 January 2026
Shady company that will nickel and dime you for everything. They offer promotions but misrepresent unit space. When forced to get a different unit due to their misrepresentation, you will lose promotions and be charged additional month on the 1st due to being a “transfer” rather than new client despite never moving into original unit. I was effectively charged 2 months for 2 weeks of stay because of poor management at this location and company wide. No one at this location will be able to effectively explain anything. All in all a horrible, overpriced experience with a shady company. Pay the higher sticker price for a better storage facility! It will be cheaper and better in the end! ... Read more
Michael - 11 December 2025
Jason was awesome and extremely helpful and informative! He walked me to my new unit and helped me determine if the size was a great fit for my things (2 bedroom). Very kind and quick process signing new storage lease. ... Read more
My T. - 5 September 2025
Second time coming and speaking with Jason. As well he was very responsive and respectful in making sure I add everything with assurance. Thank you Jason looking forward to seeing you around when I come back. ... Read more
Marilyn R. - 31 July 2025
Lori C. - 20 July 2025
I originally wrote a nice review and since then have had a change of heart. About 2 hours after writing a review, I needed to talk with Sara and she was no where to be found. I drove the entire property. This is not the first time I have had a problem finding someone to address my questions/problems. The previous owners were much more responsive. I'm disappointed. I have had storage here since the place opened 15+ years ago. ... Read more
Margaret B. - 2 June 2025
If I could give a zero I would. I rented a storage on 5/22 and realized on 5/24 it was the wrong storage. I contacted customer service for assistance with switching to another one of their (PS) locations and I was told that I had to cancel the original one and only get a refund for the lock. I never even pulled the red tag off of the storage unit door or entered the unit. The Customer service rep wanted me to cancel wait 7-10 days refund for $19.99 lock, but rent a new unit at the PS that was closer to me and pay all new fees.. unacceptable.. I rented a storage from Cube Smart and they are amazing! ... Read more
Niesha B. - 28 May 2025
Jason, I appreciate you always being so helpful and accommodating. Even when Jason has to go to other locations to assist and I leave a message, he is very responsive and follows up quickly. When there are fill ins for Jason, I wait until he is at the location. Jason, the property manager, is a dedicated employee and keeps this facility clean. He is outstanding! Professional, knowledgeable, personable, patient, kind, and always there to assist with a smile! Thank you, Jason, you ROCK!! ?????????? ... Read more
Synove - 14 March 2025
Sarah, the property manager, and the staff here are absolutely amazing. Not only was she quick to respond to my inquiry, she was courteous and kind. Really appreciate the service and prices at this location. They’re incredibly accommodating. Would absolutely recommend. ... Read more
Ngoc T. - 17 February 2025
Overpriced. I am having to pay $120 for 5x 8 not claimant controlled, outdoor unit, because I am a existing customer who has been with the same facility for 6 years, due to and I quote the service rep “ supply and demand increases market value” yet I can go online and get the same unit as a new customer for $30 a month. Make it make sense. ... Read more
D W. - 8 December 2024
Sara's customer service is unmatched. I rent at different Public Storage locations because I like the service but this location on Keller Springs really stands out. Thank you for making our move very easy, Sara. ... Read more
Neimaan A. - 30 September 2024
Patrick P. - 19 September 2024

Overview

Located at 3111 Keller Springs Road in Carrollton, TX, this Public Storage facility offers small units designed to meet diverse storage needs. The facility caters perfectly to the busy lifestyle of Carrollton residents and businesses, with flexible options for both short-term and long-term storage.

This facility features climate-controlled units, providing an excellent solution for protecting sensitive items from the fluctuating Texas temperatures. Added conveniences like drive-up access and indoor storage make loading and unloading straightforward, while the multi-level storage design optimizes space availability. The property also offers parking for vehicle storage, and its onsite manager and robust security camera system ensure a secure environment. For added ease, the facility supports contactless renting, has a kiosk available, and includes gated access for controlled entry.

With online payment options, credit cards accepted, and truck rentals to assist with moving, this Public Storage facility provides a hassle-free experience. It’s an ideal choice for Carrollton residents needing storage, whether for personal or business items.

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Frequently Asked Questions

There is a wide array of amenities available for the storage units that Public Storage - 3111 Keller Springs Road has to offer. These amenities include Climate-Controlled, Indoor, Drive-Up Access, Retail Available, Onsite Manager, Truck Rentals, Contactless Renting, Security Camera, Gate, Kiosk Available, Parking, Credit Cards Accepted, Multi-Level Storage and Online Payment. Most of these amenities can prove to be very useful depending on what you need to store. For example, climate-controlled units can come in handy for keeping sensitive items, drive-up access can make your loading and unloading process easier, and extra security measures will ensure your items are kept safe at all times.

The unit size that you should choose obviously depends on how much stuff you need to store. On the one hand, you should think of smaller units (5'x5' or 5'x10') as closets – they can be used to store chairs, lamps, moving boxes and sports equipment, along with smaller pieces of furniture, books and documents.

On the other hand, the 10'x10' and 10'x15' spaces are good for storing larger items of furniture, bicycles and a larger number of possessions. If you need even more space, then 10'x20' and 10'x30' units can easily accommodate the contents of an entire 3- or 4-bedroom house.

We know that when it comes to self storage, there is nothing more important than quickness and accessibility. Drive-up access is an extremely convenient amenity, as you can park your vehicle right next to your unit, making it significantly easier to load and unload the items you will use storage for. However, drive-up storage units tend to be outdoors, so you might consider indoor storage spaces with climate control if you're looking to keep temperature-sensitive items in peak condition.

Yes, you might, depending on what you need to put in storage. Climate-controlled spaces keep temperatures and humidity levels consistent all the time, which means they are perfect for storing sensitive items. Seeing that a whole host of things can be damaged by varying temperatures and excessive moisture, many people choose to rent climate-controlled units for personal items such as documents, photographs, paintings, collectibles, electronics, wooden furniture, antiques and even vehicles. If you're looking to store such items that are valuable to you, consider renting a climate-controlled unit!