Extra Space Storage - 3399 Sheila Lane, Dallas, TX 75220

4.8/5 - 934 Reviews
Location:
3399 Sheila Lane, Dallas, TX 75220
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.
24/7 ACCESS

Extra Space Storage - 3399 Sheila Lane, Dallas, TX 75220

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    9x10 Self Storage 90 Sq. Ft.
    Climate-Controlled First Floor Access
    $86 - $98/mo
    5x10 Self Storage 50 Sq. Ft.
    $49 - $59/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $29 - $39/mo
    5x5 Self Storage 25 Sq. Ft.
    $29 - $39/mo
    10x16 Self Storage 160 Sq. Ft.
    $120 - $134/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $94 - $106/mo
    10x10 Self Storage 100 Sq. Ft.
    $79 - $90/mo
    20x20 Self Storage 400 Sq. Ft.
    $328 - $362/mo
    10x30 Self Storage 300 Sq. Ft.
    $194 - $215/mo
    10x24 Vehicle 240 Sq. Ft.
    Car Storage Drive-up Access Other Vehicle Storage Parking
    $146 - $162/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Other Vehicle Storage Parking
    $412 - $455/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $131 - $145/mo
    10x20 Self Storage 200 Sq. Ft.
    $121 - $134/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Enclosed
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    934
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Francisco and Bhakti was awesome, even patiently waiting for me to, i been try to get this storage unit for a month and finally finished to set up, thanks so much to extra storage to have employees like them, the team continues surprising me, i just contacted them back because i need a second unit to rent, in less than 5mins they have all set up and ready and best part over the phone I don’t even need to go to the office, that’s what i call been efficient, thanks so much team keep it up please, ... Read more
    Fernando A. - 16 June 2026
    Extremely secure facility with digital access. In addition, Manager is extremely knowledgeable and helpful. My unit was very clean.. if you need to store a vehicle this is the place is they have individual units you can pull your vehicle in and secure it. I highly recommend this location. ... Read more
    Philip P. - 2 June 2026
    Melissa B. - 14 May 2026
    deira s. - 23 February 2026
    Let me start off by saying Bhakti was very professional. He answered all my questions and made the whole process perfect and easy. I was a bit nervous because I had never used public storage units. He helped pick the right unit at the right prices. I’m glad I chose this place. Thank you Bhakti!! ... Read more
    Andy S. - 7 February 2026
    Tesha C. - 17 December 2025
    Extra kind gentleman by the name of Bhakti Salazar helped us find the perfect garage at a great price and it was at a different location from where he was at. He did more than what was needed!! Great experience..thank you. ... Read more
    LILIANA D. - 15 December 2025
    I’ve been with Extra Space storage for about 30 years. It’s been great. The manager there has been there to accommodate me and my storage needs. The security and gate code access keeps everything safe and secure. No doubt I would recommend to anyone needing the best storage facilities. Brent ... Read more
    Brent - 3 October 2025
    Blake K. - 25 August 2025
    Excellent service from the time spent assisting with the rental online to the extra care when we received upon moving in date. Never felt rushed and all questions were answered as if we were family, and we are not. Such a refreshing treat to feel like a valued customer!!! Highly recommend. Thank you!!! ... Read more
    Debbie L. - 3 August 2025
    Bakti was helpful, he followed up and gave me all the info I needed the northwest hwy wasn’t a good fit for me but he helped me connect to the Banner Dr location. Excellent customer service. Much appreciated. Great company ... Read more
    Sherry-Anne C. - 21 July 2025
    I had a great experience with Bhakti, he went above and beyond to help me with my difficult situation. He was professional, friendly, and incredibly helpful throughout the process. It’s rare to come across someone so dedicated to making sure everything goes smoothly. Thanks again to Bhakti for the excellent support, I truly appreciated it! ... Read more
    Jennifer C. - 4 June 2025
    Great experience. Easy online reservation and rental. Quick, friendly phone call from Jacqueline to confirm and ask if I needed anything. I was able to add a second unit near the first unit, and Jacqueline had the locks ready when I arrived. Great efficient service, and the storage is secure and well maintained. I highly recommend Extra Space Storage on W NW Highway. ... Read more
    Terry Y. - 28 April 2025
    I love everything regarding the process! It was very smooth. I didn’t have any issues. Roldan was very friendly and willing to leave his post to assist me with locking my storage. Definitely highly recommend for sure. ... Read more
    Lavielle K. - 8 February 2025
    eric r. - 19 October 2024
    48 hours after moving in - the unit was robbed. Burglary and theft is rampant at this location because the thieves are fellow customers. A fellow customer said it was the 2nd occurrence in 3 months. Thousands of dollars of property theft. Do NOT believe the reviews. UNSECURE AND UNSAFE, and here’s the disappointing aspect there is NO ACCOUNTABILITY. No footage was shared. Nothing. The outside door to the unit was not broken in because the thieves knew the code. This was not their first time; again this property has repeated stories of the SAME burglary problems. This thief tracked us as new tenants and robbed four (4) units to land on our unit! Police never came, footage never shared. Awful experience. Please DO NOT believe the reviews. The lower prices reflect an unsafe, and unsecured location. ... Read more
    Simple K. - 12 October 2024
    First time storage renter with many questions and wanted to see the storage unit I was on the fence about. Lisa was very helpful, showed me the unit I was thinking about getting and explained the rules, pricing and hours. Needless to say, I got the unit and couldnt be happier having one close to home at an affordable price! ... Read more
    Uriel R. - 11 October 2024
    I first spoke with Lisa. She was so very nice. Then I came in and spoke to Jacklyn. She was so helpful. I am so glad I decided to get a storage here. I see myself being a long term customer. They both deserve a raise for all their hard work. ... Read more
    Monica A. - 26 September 2024

    About this facility

    Located at 3399 Sheila Lane in the bustling city of Dallas, TX, this Extra Space Storage facility offers a range of unit sizes, including small, medium, and large options, to accommodate a variety of storage needs. With climate-controlled units, this facility is ideal for protecting sensitive items from Dallas' hot and humid summers. Whether you’re storing furniture, electronics, or important documents, this feature ensures your belongings stay in optimal condition year-round.

    This facility boasts an array of amenities designed for convenience and security. Customers benefit from 24-hour access, drive-up access, and first-floor access, allowing them to easily store and retrieve items on their schedule. The property also features indoor units, parking, and RV storage, making it a practical choice for vehicle owners, whether you need enclosed storage for your car or space for your RV. With a gate, security cameras, and an onsite manager, you can feel confident that your items are secure.

    Additional conveniences like contactless renting, online payment, and moving supplies available for purchase make this facility user-friendly and hassle-free. Whether you’re downsizing, relocating, or simply organizing, this Extra Space Storage facility is a reliable choice for residents and businesses in Dallas.

    Price comparison

    See how this facility's unit prices compare to others in Dallas, broken down by size.

    Small $48/mo
    Location minimum Location maximum
    $5/mo $430/mo
    Medium $98/mo
    Location minimum Location maximum
    $21/mo $710/mo
    Large $222/mo
    Location minimum Location maximum
    $37/mo $2128/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    50

    out of 100

    Walk Score

    Car-Dependent

    Some errands can be accomplished on foot

    37

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    71

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 50, Transit Score®: 37, Bike Score®: 71

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Webb Chapel Ext @ Cridelle - N - NS

      Transportation 0.14 miles

    • Family Dollar

      Shopping 0.15 miles

    • Webb Chapel Ext @ Cridelle - S - NS

      Transportation 0.17 miles

    • Exxon

      Services 0.17 miles

    • Webb Chapel Ext @ Timberline - N - FS

      Transportation 0.17 miles

    • Webb Chapel Ext @ Timberline - S - NS

      Transportation 0.19 miles

    • Webb Chapel Ext @ Hargrove - N - NS

      Transportation 0.21 miles

    • Pollo Regio

      Food & Drinks 0.3 miles

    • Tipico's

      Food & Drinks 0.33 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 3399 Sheila Lane offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 3399 Sheila Lane, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3399 Sheila Lane for specific restrictions and recommendations.

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