Public Storage - 5959 Alpha Road, Dallas, TX 75240

4.5/5 - 277 Reviews
Location:
5959 Alpha Road, Dallas, TX 75240
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.
24/7 ACCESS

Public Storage - 5959 Alpha Road, Dallas, TX 75240

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $112 - $126/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $128/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $97/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $111/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $55 - $57/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access Locker
    $25/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $177 - $247/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $140/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $120 - $135/mo
    20x20 Self Storage 400 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $583/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $435/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $378/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $275/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.5/5
    Average rating
    277
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    At this point, I’m pretty sure I’m going to have to move my stuff into another unit into a different part of town since they don’t ever wanna take security measures properly, there are fruit flies. Why are there fruit flies in a storage unit never had that problem in the last couple years, there are also people living in their unit, I’ve notified them several different times and got one measly $20 accommodation yet they let people continue to live in there units, there has been a spill by one of the elevators on the fourth floor for almost 2 weeks, cleanliness and security is a major issue at this location. And info before somebody responds and tells me that I haven’t reached out. I have reached out several times and left several voice messages and spoke to the person working here. Nothing ever gets resolved. Had workers smoking outside the building when I came out they were basically leaning on my car, the door is continuously opening by itself, and as I’m writing this, some man just walks up with two sandwiches and takes the elevator at this point if it’s allowed, we all might as well start living here since rent would be so much cheaper right? ... Read more
    Alex H. - 6 March 2026
    Marina was amazing and helping me get my unit set up when I lost my keys. Jeremiah helped me get into my storage unit and Valerie was such an amazing person and helping me check out and making sure I had all the receipts. I would highly recommend this place friendly staff super inviting. ... Read more
    Garett H. - 11 February 2026
    Justice K. - 14 January 2026
    The customer service is wonderful. I had a great easy experience on the phone and in person. The lease is very easy to understand. It was explained well. The lady that helped me was very knowledgeable about the property and able to answer all my questions. She answered clearly and seemed happy to do it and I as not in any rush. I highly recommend working with this property. ... Read more
    Kate M. - 23 October 2025
    Jeremias and Josh were incredibly helpful in resolving our storage unit issue. I anticipated that changing my unit would be a lengthy and tedious process. However, the customer service they provided far surpassed my expectations. I strongly recommend reaching out to them if you encounter any problems. Customer service should always be as efficient as these two gentlemen have demonstrated. ... Read more
    Qiana N. - 3 October 2025
    Shirin D. - 3 October 2025
    Marina was a huge help. This location is short on staff but she was very bright and willing to help with all questions I had. She was also able to stay calm and collected when an influx of people visited the office all at the same time. Thank you for your help, Marina! ... Read more
    Basics Y. - 30 September 2025
    The property is beautiful. It does need some flatbed carts , and some attention with the air quality in the 2nd/1st floor. Denise provided me with outstanding customer service, and went the extra mile to help me find a great deal on a awesome unit! #grateful ... Read more
    JOSHUA T. - 13 August 2025
    Becca is the greatest! Super knowledgeable, very polite, friendly and professional. We showed up just a couple minutes before closing time and she stayed late to get all our questions answered and get us the information we needed. ... Read more
    Glenn T. - 25 February 2025
    The staff has been great anytime I’ve dealt with them. However, the door on the east side of the building is broken and open at all hours of the day. The 2 pictures attached were taken a week apart and at different times of day. Seems like step one of securely storing people’s belongings would be to restrict access to the building in which the items are stored…. ... Read more
    Tanner W. - 9 February 2025
    I can’t believe. Online it says they are open till 9PM and it is my 2nd time coming at 6pm and the office is closed. I spoke to someone before 6 o clock and they told me they would be there. I even waited 5 minutes before going to my car, just in case someone could’ve been in the bathroom but no. I am canceling my reservation and take my business somewhere else. I recommend you do the same. ... Read more
    Avran P. - 9 January 2025
    I reserved a unit two weeks prior to moving in. I’ve had 2 people called me to confirm the reservation both time I said yes . The 2nd confirmed call I asked if I can come in a sign the papers a couple days early before the move in date because I want no problem on the day of the move in.whoever I spoke with told me I can sign the paperwork online when I ask if he could send me the link he wasn't able to send it and said I would have to come in, no problem I told him I’ll be there the next morning at 10am.Got to the office to sign only for him to tell me the unit I reserved was no longer available and the units are first come first serve . So I asked what was the reservation for ?he said to reserve the price?!?? So I asked why was I called to confirm the unit if they didn't have it?!?? He said the unit are a first come first serve…again so why was I getting calls to confirm if the unit I reserved was no longer available and when was I going to be notified that it’s no longer available. ... Read more
    Kacian W. - 9 December 2024
    I'm so upset. I got this unit last week because I had planned on cleaning up my guest bedroom over the weekend. I've visited 6 times since Friday (10/18) and the doors won't open because the system is offline. It was absolutely necessary for me to clean up my guest bedroom because my wedding is this Friday (10/25) and I will have family staying with me. I've called numerous times and they don't answer the phone. I've left voicemails and even called their corporate office, who said all they could do is create a ticket for the property manager. The property manager is the one not answering the phone, so I really thought corporate would be more helpful. Awful experience. Please consider a facility that won't lock you out of the space YOU PAID FOR. UPDATE: I will leave my 1 star review because I still think the facility and corporate failed me. But I want to say that when Becca called me back and heard my situation, she went above and beyond to help me. She was able to transfer me to another unit and even went all the way around the building to manually open the doors and let me in. She's very sweet, kind, and understanding. I hope her boss knows that she deserves a raise. ... Read more
    Riccy A. - 22 October 2024

    About this facility

    Located at 5959 Alpha Road in Dallas, TX, this Public Storage facility provides a variety of storage unit sizes to meet your needs, including small, medium, and large options. Whether you're storing seasonal items, household furniture, or business inventory, this facility offers climate-controlled units to protect your belongings from the heat and humidity common in Dallas. Units come with roll-up or swing doors and elevator access for added convenience in its multi-level storage setup.

    This facility is equipped with features to make storage simple and secure. Expect 24-hour access to your unit, drive-up access for easy loading and unloading, and indoor storage to shield your items from the elements. An onsite manager and security cameras provide additional peace of mind, while parking is available for vehicles or temporary use during your visit.

    For added convenience, this facility accepts online payment and credit cards, and offers moving supplies for purchase. This Public Storage location is ideal for residents and businesses in the Dallas area looking for secure and accessible storage with modern amenities.

    Price comparison

    See how this facility's unit prices compare to others in Dallas, broken down by size.

    Small $88/mo
    Location minimum Location maximum
    $5/mo $430/mo
    Medium $146/mo
    Location minimum Location maximum
    $21/mo $710/mo
    Large $418/mo
    Location minimum Location maximum
    $37/mo $2128/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    65

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    44

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    45

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 65, Transit Score®: 44, Bike Score®: 45

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Recharge Electronics

      Shopping 0.04 miles

    • 7Charge

      Services 0.04 miles

    • 7-Eleven

      Services 0.04 miles

    • Consulate General of Peru

      Services 0.05 miles

    • 7-Eleven

      Grocery Stores 0.05 miles

    • Preston @ Alpha - S - MB

      Transportation 0.08 miles

    • Preston @ Alpha - N - FS

      Transportation 0.08 miles

    • Jack in the Box

      Food & Drinks 0.09 miles

    • Dunkin'

      Food & Drinks 0.09 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 5959 Alpha Road offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 5959 Alpha Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 5959 Alpha Road for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
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