Public Storage - 14729 Inwood Road, Addison, TX 75001

4.7/5 - 475 Reviews
Location:
14729 Inwood Road, Addison, TX 75001
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 14729 Inwood Road, Addison, TX 75001

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    8.5x10 Self Storage 85 Sq. Ft.
    Swing First Floor Access
    $143/mo
    5x6 Self Storage 30 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $39/mo
    5x6 Self Storage 30 Sq. Ft.
    Swing
    $28/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $168/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Swing
    $142 - $150/mo
    10x14 Self Storage 140 Sq. Ft.
    Climate-Controlled Elevator Swing
    $137/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access Swing
    $88/mo
    9x18 Vehicle 162 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $151/mo
    8x15 Self Storage 120 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $190/mo
    8x15 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator Swing
    $152/mo
    7.5x15 Self Storage 113 Sq. Ft.
    Elevator Access Swing
    $82/mo
    16x20 Self Storage 320 Sq. Ft.
    Roll-Up
    $209/mo
    15x20 Vehicle 300 Sq. Ft.
    Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $294/mo
    14x19 Self Storage 266 Sq. Ft.
    Roll-Up
    $181/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $231/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    475
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    *LOCATION: Addison, TX *Rental Fee increased $115 to $152, 5/1.?? *They wouldn't apply for a rent reduction. ?? *(I'm retired & now I am really struggling to pay $152, because of my fixed monthly income) ?? *PS doesn't seem to care about Seniors Citizens and I wasn't informed they can only do one rent reduction per year! ?????????????? *Also, at first Marina ?? was very helpful... she was informative, knowledgeable, professional, yet friendly???? *As of late, she (Marina) doesn't CB as she says & she doesn't return calls left on PS v.m. On or about 5/30, I spoke with a rep in Customer Service, asking him for the NAME of Manager...(who is directly above the Property Mgr)...He had an accent, so it was somewhat difficult to understand him fully. I also gave rep my info, requesting he/she..(District or Regional Mgr)..to call me regarding the account. As of yet, he/she have not returned my call????????? Callbacks ?? to customers is part of the job & is as equally important as assisting "walkins &/or online" customers???? PS needs to do better, communicate better, follow though, follow-up & return all calls to customers???? ??????? In the beginning, (Apr last yr.,) I was a happy customer, but now I'm a unhappy, disappointed & irritated customer???? ?? Sad.. yet so darn true???? ?? ANY SENIOR DISCOUNTS? ??????? *Overall Rating: 3 Stars ? ? ? *{Previously Rated: 5 Stars-last yr.} ... Read more
    Julia “. - 21 June 2026
    Marina at Public Storage made the whole experience way easier than I expected. From the moment I walked in, she was welcoming, patient, and actually took the time to explain everything without rushing me. She answered all my questions clearly and helped me find exactly what I needed without trying to upsell anything. What stood out the most was how genuine and respectful she was, it didn’t feel like just another transaction. You can tell she really cares about doing her job right and making sure customers leave satisfied. If you’re going to this location, I’d definitely recommend asking for Marina. She’s the reason I felt comfortable choosing this place. ... Read more
    Dr. T. - 1 May 2026
    I am writing to share some positive feedback regarding my experience with Mariana. She has been such a help throughout the process. She helped me get the right unit and took the time to answer all of my questions thoroughly. Such an awesome person ???? ... Read more
    Ashley P. - 13 March 2026
    Marina does a great job at being accomodating & doing everything she can to make things work smoothly for you. I just witnessed her help out a frazzled customer who was struggling with the elevator being down. She quickly difused the situation without retaliating and was able to offer an easy solution. Very impressed with her customer service! ... Read more
    Chloe S. - 23 February 2026
    This store is AMAZING!! Marina helped me with all my needs and questions in a very kind and respectful manner. She is so welcoming to any who come to this location! 10/10 would 100% recommend to anyone looking for a storage unit! ... Read more
    Ryan T. - 22 February 2026
    Beware! Elevator at public storage addison has been broken since December! If you are on second level you have to carry you stuff up stairs in back . Also looks like people are living here.. buyer beware.. ... Read more
    Joseph J. - 13 February 2026
    Marina was extremely helpful with my storage unit process. She supported me over the phone from start to finish, making sure I got the right unit for my needs while also keeping everything cost-effective. Great help and great service!” ... Read more
    nico e. - 6 December 2025
    Marina, the manager, is absolutely outstanding. She went above and beyond to take care of us with kindness, respect, and professionalism. Her customer service is exceptional, and she truly made the process stress-free. I highly recommend reaching out to her if you need storage—thank you, Marina! ... Read more
    jolanta a. - 9 October 2025
    I had a great experience with Jeremias at Public Storage! He was incredibly helpful, patient, and professional from start to finish. He took the time to explain everything clearly and made sure I got the right storage unit for my needs. Jeremias went above and beyond to make the process smooth and stress-free. It’s rare to find such great customer service these days, and he truly made a difference. Highly recommend asking for Jeremias if you need assistance—he’s awesome! ... Read more
    LaShunda - 7 October 2025
    Mariana at the 14729 Inwood Rd in Addison Public Storage location was so wonderful in working with me and keeping me in the loop on some unfortunately missed/late payments. Helped with making sure my unit stayed locked up when I was out of town and unable to put a new lock on. Saved my rear end from auction- so greatly appreciated for the great communication. Great working with Marina and Manager at this site! ... Read more
    N - 28 July 2025
    I have been with the Public Storage on Inwood Rd in Addison, TX for almost 8 years and this particular one has always been really good...But since the new Manager Marina took over at the beginning of the month, it is now above fantastic. To the point Ive written this rare review. She is kind yet straight forward, is very helpful, charming and above all genuine. And She went so far above and beyond for My Daughter and I. And the good news if your considering moving your loot here, Marina should be there a while, too. The last manager was very good and there for at least 7 or so years. Great area, too. So even if Public Storage costs a little more in the long run, it hasnt been enough to run me or my 3 Storage rooms off in 8 years.... Even then, Im willing to pay a premium for this kind of customer service and sense of security. Especially when you feel like you have a trusted family Member watching over your goods like I do with Marina...Who I feel is now part of my Family in a non-creepy sorta way...Because on top of it all...She's just plain fun... ... Read more
    Chad S. - 25 July 2025
    I HATE this place, it put me in such a deep depression, they sold my belongings, Everything that I owned. I got one notification through email and I never got a phone call, I was behind ONE payment and they auctioned my belongings. That skinny girl in the front is very suspicious, Ive gone to the storage before and could tell it was tampered with. She told me that she would get in contact with the seller so that I could get the important things back, but she NEVER called. It just ruined my life and I've never been suicidal and depressed but this situation did. I hate this place so much!! ... Read more
    Geramy S. - 13 June 2025
    Justin C. - 9 April 2025
    storm c. - 3 April 2025
    Scheduled an appointment to view units but wasn’t given the name or contact info for the property manager - was just assured someone would be there at 9:30. I arrived on time, but the office was locked and, of course, no one was there. After calling customer service multiple times and getting bounced around, I ultimately canceled. Poor communication and complete disregard for my time already - a true indication that I’d be better off taking my business elsewhere. ... Read more
    Andee W. - 23 March 2025
    Hello everyone, I just rented a space at Public Storage on Inwood in Addison. My new best friend Valerie (manager) made the entire process very simple and easy, which is not what I expected at all. I had absolutely no questions once I left her office and I felt very safe leaving my belongings in her care. I recommend anyone needing some extra storage in their life to go by and see Valerie @ Public Storage on Inwood in Addison... You will thank me later! -Nicole?? ... Read more
    NICOLE W. - 15 February 2025
    No one ever answers the phone or gives you a call back. My rent has went up 2 times in a year. I have to call every time to ask why and they just extend my current payment 3 months. The location is old as well so don’t think every 6 months going up in 40 dollars is worth it. Also, I put my own lock on my unit and they still came around to put a sticker on it labeling it public storage. ... Read more
    DeJa C. - 6 January 2025

    About this facility

    Located on Inwood Road in Addison, TX, this Public Storage facility offers a variety of storage units in small, medium, and large sizes to suit diverse needs. Featuring roll-up and swing doors, these units provide easy access and efficient use of space. For items sensitive to temperature changes, the climate-controlled units ensure protection against Texas's fluctuating weather conditions, which can include hot summers and occasional cold spells.

    This facility is designed for convenience and security. It boasts drive-up access, indoor storage, and multi-level storage with elevators, making it simple to load and unload items. The presence of an onsite manager, security cameras, and keyless unit access adds extra layers of safety. Moving supplies are also available on-site for added ease. For those with vehicles, parking and RV storage are available, accommodating both everyday needs and long-term solutions.

    With features like contactless renting, online payment, and gate access, this Public Storage facility is an excellent choice for individuals and families in Addison seeking secure, convenient, and flexible storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Dallas, broken down by size.

    Small $70/mo
    Location minimum Location maximum
    $5/mo $430/mo
    Medium $139/mo
    Location minimum Location maximum
    $21/mo $710/mo
    Large $229/mo
    Location minimum Location maximum
    $37/mo $2128/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    49

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    51

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 49, Bike Score®: 51

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Addison Automotive Service

      Services 0.04 miles

    • Bridal Couture

      Shopping 0.08 miles

    • Delicious Cakes

      Shopping 0.09 miles

    • American Spirits

      Shopping 0.1 miles

    • Buckhorn's Discount Liquors

      Shopping 0.11 miles

    • Goody Goody Liquor

      Shopping 0.15 miles

    • Cafe 214

      Food & Drinks 0.15 miles

    • Queen of Sheba

      Food & Drinks 0.15 miles

    • La Quinta Inn & Suites

      Services 0.21 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 14729 Inwood Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 14729 Inwood Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 14729 Inwood Road for specific restrictions and recommendations.

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