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Public Storage - 7895 Riverfall Drive, Dallas, TX 75230

Self Storage
4.8/5 - 883 Reviews
Location:
7895 Riverfall Drive, Dallas, TX 75230
Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities

  • Climate-Controlled
  • Indoor
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • Keyless Unit Access
  • Multi-Level Storage
  • Online Payment

What customers are saying

4.8/5 - 883 Reviews

Read some helpful reviews of Public Storage at 7895 Riverfall Drive, shared by real renters with genuine experiences and honest opinions.

David P. - 10 March 2026
Just recently got a storage at this location and I had issues because of a glitch they had in the system. Reniga and Owen, they helped fix the issue so quick and got me my new space. They're customer service was outstanding ... Read more
Robert M. - 4 March 2026
Decided to take my business else where. Older woman that was assisting me virtually through the machine in this locations office was rude, not answering the questions I was asking, and was rushing me to pay. I could have done the same process myself online without having to deal with the rude representative. I am sure this place is a great and secure storage unit but ultimately she was the reason why this public storage lost a customer that day. I believe some trainings need to be implemented for the employees since she did not have answers to any of my questions regarding the insurance, and other inquiries I had. Also some trainings on manners and proper customer service. ... Read more
K. B. - 25 February 2026
I have several issues with this location, and with Public Storage generally - • There are never enough carts. • Bathrooms on every floor are often out of service. • Frequently there is no one manning the office desk during business hours. • During the last month they were supposed to notify their customers who had space on the 3rd and 4th floors that they had to terminate their agreement and move out so that these floors could be renovated. Due to a glitch in their notification system no notification was mailed out or even emailed to the renters. I had to find out about this renovation by a single phone call on a Sunday morning three weeks before the deadline. I was uncertain if the call I received was legitimate since there was no follow up communication either by mail, call or email. • Management has never returned any phone calls left as voice mails (to date there have been three). • The corporate customer service numbers just lead eventually to the site manager’s voice mail who has yet to return any message that has been left for them. • The customer service representatives who manage chat support seem to be outfitted with old customer service protocols. When I used this feature recently they provided me with incorrect options for the phone numbers provided. • Over the four years I rented a unit here, the cost per square foot was consistently increased. By the time I moved out, the monthly rate per square foot exceeded what many local commercial businesses charge for fully air-conditioned, habitable business suites. ... Read more
Richardson R. - 29 December 2025
Working with Reniga was truly a blessing. She not only eased my anxiety of having to have a storage space, but made the process of securing the unit and explaining everything in detail very simple. She is extremely nice, very knowledgeable and has great customer service qualities. Thanks again for all your assistance. ... Read more
Kristi B. - 7 November 2025
Mary W. - 6 November 2025
I just found out I had to move my storage unit from one unit to another due to renovations being done at Public Storage… Reniga at Public Storage on River Falls was absolutely fantastic. She was very calm, informative, helpful, and gracious through the process. An asset to Public Storage in every way… Thank you for keeping me from losing it!!! ... Read more
sara b. - 5 November 2025
My experiences at this facility have consistently been excellent. The environment feels safe and secure at all times of day. I would like to thank Jasmin for her assistance today; the customer service here is always exemplary. ... Read more
Jennifer O. - 30 September 2025
Great experience! Jasmin checked me out with help from Charity. Susan checked us in 2 years ago and always helped out. We had 2 units over the past 2 years. But, now bought a house, so we no longer need the units. ... Read more
Mario S. - 27 September 2025
Thanks to Eddie for being helpful and kind to me on my move out process! service was 100% great. They were patient with me since I’m not familiar with public storage, but everything went quick and smooth! ... Read more
Alex T. - 2 September 2025
reniga was super amazing and helpful with helping me end my service since i just moved into a new apartment. my entire time having my items stored here was perfect and all my items stayed in perfect condition and the facility was super safe and helped me a lot during my move. highly recommend this location ... Read more
michelle r. - 2 September 2025
Helping my dad move out of his space today, James and Eddie were very helpful and friendly. I’ve stored here in the past and the property is always clean, and the managers amazing! I definitely recommend this location! ... Read more
Rebecca A. - 24 August 2025
We received the absolute best service from Reniga today! Professional, patient, understanding, even came back from her lunch break early to make sure we were taken care of! I never leave reviews, but I was so impressed, this was the least I could do. If I could give her more than 5??’s I would! ... Read more
J M. - 7 August 2025
Susan was outstanding at helping me with my storage rental today. She walked me thru out the facility and showed me available units that I could rent, letting me choose the one I preferred. I went with her suggestion and got a conveniently positioned storage unit next to the elevator. What’s great deal this place gave me all around, the prices were reasonable and by far better than any other locations I priced. The facility is new, clean and I feel safe storing my belongings here. Reniga, the other lady in the office reached out to me almost immediately after inquiring online. What a great customer service experience I thought which gave me the kind of impression and confidence you look for in a storage facility, when you are placing everything you own in their care/on their property. I look forward to these ladies while doing business here. It is a relief and takes some stress off such a situation. Thumbs up! ... Read more
Megan S. - 6 August 2025
I had an issue with my unit at Public Storage and wasn’t sure how it would be resolved, but one of the managers Reniga went above and beyond to help me out. From the moment I walked in, they were professional, patient, and genuinely cared about fixing the situation. They kept me updated throughout the process, made sure I understood all of my options, and handled everything. Thank you for turning a stressful situation into a positive experience! ... Read more
Antavya - 5 August 2025
Upon entering this establishment, I was fortunate to receive exceptional assistance from a remarkable employee named Regina. She diligently guided me through the various storage unit options available. Initially, I was considering utilizing a U-Haul for my move. However, upon further consideration, I have decided to opt for a storage unit. I am confident that I will return to this location in the future. I extend my sincere gratitude for her invaluable assistance. ... Read more
Eric S. - 3 July 2025
I have been using this location for many years and have been very happy with ALL the people who have helped me. Susan is especially outstanding. She is very friendly and also very efficient ..... a very professional combination. It almost makes me happy to come in to make my monthly payments. She represents the company VERY well! Evert is nice as well. ... Read more
Lynda R. - 2 July 2025
A fantastic experience was had renting a unit at this Public Storage. James P. was incredibly helpful, making the entire process seamless. Since the unit size needed was uncertain, James took the time to understand the storage needs and helped choose the perfect fit. His positive attitude and willingness to go the extra mile made a difference. The experience was very satisfactory, and this location and James are recommended to anyone needing storage!!! ... Read more
Taehlyr T. - 24 June 2025
Ameenah D. - 29 March 2025
I had a great experience at Public Storage thanks to Reniga! She was incredibly helpful, knowledgeable, and patient while answering all my questions. Regina made the renewal process smooth and stress-free. Her friendly attitude and professionalism really stood out. If you’re looking for storage and great customer service, ask for Reniga—she’s the best! ... Read more
Tiffany H. - 29 March 2025
James was very helpful and responsive to my needs. He was very helpful and attentive. The Manager, Reniga has always went over and beyond assisting customers and training her team! Keep up the good work! ... Read more
Michael H. - 28 March 2025
Jessica J. - 28 March 2025
Rented out a unit and was in and out in 10 minutes. Regina was extremely helpful and made the process very simple and had a positive attitude throughout the whole process. The units are clean and the parking is ample. Highly recommend renting in this facility! ... Read more
Pedreaux L. - 5 November 2024

Overview

Located at 7895 Riverfall Drive in Dallas, TX, this Public Storage facility offers small storage units perfect for students, professionals, or residents needing extra space in this bustling city. With a mix of climate-controlled, indoor, and drive-up access units, this facility is equipped to handle the storage needs of Dallas residents, whether you're dealing with Texas heat or simply need convenient accessibility. The multi-level storage design ensures there’s plenty of space to go around.

This facility prioritizes security and convenience with features like keyless unit access, gated entry, and reliable security cameras. An onsite manager is available to assist with any concerns, ensuring peace of mind for renters. The facility also offers parking options, accommodating vehicles, and accessories like moving supplies sold on-site.

With contactless renting and options for online payment, this location is ideal for busy individuals who value efficiency and flexibility. It’s a smart choice for those in Dallas seeking secure, adaptable storage solutions.

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Storage units in nearby cities

Want to see how Dallas, TX, compares to other places? There are plenty of great options nearby. Irving, TX, 12 miles away, has 26 self storage facilities with rents starting from $17/month. Or you could drive to Mesquite, TX, just 12 miles distant to find other options, where the cheapest units in the 22 facilities there can be rented for $14/month. In Duncanville, TX, just 12 miles away, there are 6 facilities available, offering rents as low as $35/month. Further out, Addison, TX (13 miles away), and Garland, TX (13 miles away), have 5 and 32 facilities, with minimum rents of $20 and $10, respectively.

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Check out storage units in trending cities

Still looking for the ideal storage unit? For more great self storage options you wouldn't have to cross the state border: units can be leased in Houston, TX and San Antonio, TX, starting from $8 and $10, respectively. Even more storage is available and with low starting rents, in Austin, TX ($10), Fort Worth, TX ($10) and El Paso, TX ($20).

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Frequently Asked Questions

There is a wide array of amenities available for the storage units that Public Storage - 7895 Riverfall Drive has to offer. These amenities include Climate-Controlled, Indoor, Drive-Up Access, Retail Available, Onsite Manager, Contactless Renting, Security Camera, Gate, Parking, Credit Cards Accepted, Keyless Unit Access, Multi-Level Storage and Online Payment. Most of these amenities can prove to be very useful depending on what you need to store. For example, climate-controlled units can come in handy for keeping sensitive items, drive-up access can make your loading and unloading process easier, and extra security measures will ensure your items are kept safe at all times.

The unit size that you should choose obviously depends on how much stuff you need to store. On the one hand, you should think of smaller units (5'x5' or 5'x10') as closets – they can be used to store chairs, lamps, moving boxes and sports equipment, along with smaller pieces of furniture, books and documents.

On the other hand, the 10'x10' and 10'x15' spaces are good for storing larger items of furniture, bicycles and a larger number of possessions. If you need even more space, then 10'x20' and 10'x30' units can easily accommodate the contents of an entire 3- or 4-bedroom house.

We know that when it comes to self storage, there is nothing more important than quickness and accessibility. Drive-up access is an extremely convenient amenity, as you can park your vehicle right next to your unit, making it significantly easier to load and unload the items you will use storage for. However, drive-up storage units tend to be outdoors, so you might consider indoor storage spaces with climate control if you're looking to keep temperature-sensitive items in peak condition.

Yes, you might, depending on what you need to put in storage. Climate-controlled spaces keep temperatures and humidity levels consistent all the time, which means they are perfect for storing sensitive items. Seeing that a whole host of things can be damaged by varying temperatures and excessive moisture, many people choose to rent climate-controlled units for personal items such as documents, photographs, paintings, collectibles, electronics, wooden furniture, antiques and even vehicles. If you're looking to store such items that are valuable to you, consider renting a climate-controlled unit!