Public Storage - 7895 Riverfall Drive, Dallas, TX 75230

4.8/5 - 920 Reviews
Location:
7895 Riverfall Drive, Dallas, TX 75230
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 7895 Riverfall Drive, Dallas, TX 75230

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $47/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $31/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $23/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $131/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $102/mo
    10x10 Self Storage 100 Sq. Ft.
    First Floor Access
    $97 - $113/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled First Floor Access
    $393/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled Elevator
    $281/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $219/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $150/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    920
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Regina at Public Storage was the best! She made sure that everything was handled to the best of her abilities and was prompt at taking care of the assistance I needed. She also followed up to make sure things went well. Great customer service! If it wasn’t for Regina I would have moved my unit to a different facility. ... Read more
    Brandon H. - 6 June 2026
    They cancelled my lease right after I moved in with 0 notice or confirmation. Moving in was a pain because there were not enough carts, only 2 total by the way, and i just can’t believe they cancelled my unit? That’s crazy to me with 0 confirmation, why would someone who just moved in be moving out again? Edit: I spoke with Renesia and cleared up the misunderstanding. She explained how the remote agent i spoke with through the screen had only mentioned I returned the lock for a refund, but not why. And that she tried to contact me before but I had missed the messages, so she vacated it in case I was going to be charged additionally if I was not there, and she was expecting a call back for me to let her know I was not vacated if that was the case. But she was able to explain why she did that, and she just came back to work and saw the work order for a returned lock and wanted to protect me from additional charges just in case I really was vacated. ... Read more
    Ivan L. - 3 June 2026
    Reniga helped walk me through my lease rental 6 years ago. She also helped me reset my password and walk me me through that when I was having issues. Her customer service was above and beyond. I was sent over to her location by kiosk, it was great seeing her beautiful smile again. She is just amazing. ... Read more
    Beverly W. - 20 May 2026
    D.M. K. - 19 April 2026
    David P. - 10 March 2026
    Just recently got a storage at this location and I had issues because of a glitch they had in the system. Reniga and Owen, they helped fix the issue so quick and got me my new space. They're customer service was outstanding ... Read more
    Robert M. - 4 March 2026
    Decided to take my business else where. Older woman that was assisting me virtually through the machine in this locations office was rude, not answering the questions I was asking, and was rushing me to pay. I could have done the same process myself online without having to deal with the rude representative. I am sure this place is a great and secure storage unit but ultimately she was the reason why this public storage lost a customer that day. I believe some trainings need to be implemented for the employees since she did not have answers to any of my questions regarding the insurance, and other inquiries I had. Also some trainings on manners and proper customer service. ... Read more
    K. B. - 25 February 2026
    I have several issues with this location, and with Public Storage generally - • There are never enough carts. • Bathrooms on every floor are often out of service. • Frequently there is no one manning the office desk during business hours. • During the last month they were supposed to notify their customers who had space on the 3rd and 4th floors that they had to terminate their agreement and move out so that these floors could be renovated. Due to a glitch in their notification system no notification was mailed out or even emailed to the renters. I had to find out about this renovation by a single phone call on a Sunday morning three weeks before the deadline. I was uncertain if the call I received was legitimate since there was no follow up communication either by mail, call or email. • Management has never returned any phone calls left as voice mails (to date there have been three). • The corporate customer service numbers just lead eventually to the site manager’s voice mail who has yet to return any message that has been left for them. • The customer service representatives who manage chat support seem to be outfitted with old customer service protocols. When I used this feature recently they provided me with incorrect options for the phone numbers provided. • Over the four years I rented a unit here, the cost per square foot was consistently increased. By the time I moved out, the monthly rate per square foot exceeded what many local commercial businesses charge for fully air-conditioned, habitable business suites. ... Read more
    Richardson R. - 29 December 2025
    Working with Reniga was truly a blessing. She not only eased my anxiety of having to have a storage space, but made the process of securing the unit and explaining everything in detail very simple. She is extremely nice, very knowledgeable and has great customer service qualities. Thanks again for all your assistance. ... Read more
    Kristi B. - 7 November 2025
    Mary W. - 6 November 2025
    I just found out I had to move my storage unit from one unit to another due to renovations being done at Public Storage… Reniga at Public Storage on River Falls was absolutely fantastic. She was very calm, informative, helpful, and gracious through the process. An asset to Public Storage in every way… Thank you for keeping me from losing it!!! ... Read more
    sara b. - 5 November 2025
    My experiences at this facility have consistently been excellent. The environment feels safe and secure at all times of day. I would like to thank Jasmin for her assistance today; the customer service here is always exemplary. ... Read more
    Jennifer O. - 30 September 2025
    Great experience! Jasmin checked me out with help from Charity. Susan checked us in 2 years ago and always helped out. We had 2 units over the past 2 years. But, now bought a house, so we no longer need the units. ... Read more
    Mario S. - 27 September 2025
    Thanks to Eddie for being helpful and kind to me on my move out process! service was 100% great. They were patient with me since I’m not familiar with public storage, but everything went quick and smooth! ... Read more
    Alex T. - 2 September 2025
    reniga was super amazing and helpful with helping me end my service since i just moved into a new apartment. my entire time having my items stored here was perfect and all my items stayed in perfect condition and the facility was super safe and helped me a lot during my move. highly recommend this location ... Read more
    michelle r. - 2 September 2025
    Helping my dad move out of his space today, James and Eddie were very helpful and friendly. I’ve stored here in the past and the property is always clean, and the managers amazing! I definitely recommend this location! ... Read more
    Rebecca A. - 24 August 2025
    We received the absolute best service from Reniga today! Professional, patient, understanding, even came back from her lunch break early to make sure we were taken care of! I never leave reviews, but I was so impressed, this was the least I could do. If I could give her more than 5??’s I would! ... Read more
    J M. - 7 August 2025
    Susan was outstanding at helping me with my storage rental today. She walked me thru out the facility and showed me available units that I could rent, letting me choose the one I preferred. I went with her suggestion and got a conveniently positioned storage unit next to the elevator. What’s great deal this place gave me all around, the prices were reasonable and by far better than any other locations I priced. The facility is new, clean and I feel safe storing my belongings here. Reniga, the other lady in the office reached out to me almost immediately after inquiring online. What a great customer service experience I thought which gave me the kind of impression and confidence you look for in a storage facility, when you are placing everything you own in their care/on their property. I look forward to these ladies while doing business here. It is a relief and takes some stress off such a situation. Thumbs up! ... Read more
    Megan S. - 6 August 2025
    I had an issue with my unit at Public Storage and wasn’t sure how it would be resolved, but one of the managers Reniga went above and beyond to help me out. From the moment I walked in, they were professional, patient, and genuinely cared about fixing the situation. They kept me updated throughout the process, made sure I understood all of my options, and handled everything. Thank you for turning a stressful situation into a positive experience! ... Read more
    Antavya - 5 August 2025
    Upon entering this establishment, I was fortunate to receive exceptional assistance from a remarkable employee named Regina. She diligently guided me through the various storage unit options available. Initially, I was considering utilizing a U-Haul for my move. However, upon further consideration, I have decided to opt for a storage unit. I am confident that I will return to this location in the future. I extend my sincere gratitude for her invaluable assistance. ... Read more
    Eric S. - 3 July 2025
    I have been using this location for many years and have been very happy with ALL the people who have helped me. Susan is especially outstanding. She is very friendly and also very efficient ..... a very professional combination. It almost makes me happy to come in to make my monthly payments. She represents the company VERY well! Evert is nice as well. ... Read more
    Lynda R. - 2 July 2025
    A fantastic experience was had renting a unit at this Public Storage. James P. was incredibly helpful, making the entire process seamless. Since the unit size needed was uncertain, James took the time to understand the storage needs and helped choose the perfect fit. His positive attitude and willingness to go the extra mile made a difference. The experience was very satisfactory, and this location and James are recommended to anyone needing storage!!! ... Read more
    Taehlyr T. - 24 June 2025
    Ameenah D. - 29 March 2025
    I had a great experience at Public Storage thanks to Reniga! She was incredibly helpful, knowledgeable, and patient while answering all my questions. Regina made the renewal process smooth and stress-free. Her friendly attitude and professionalism really stood out. If you’re looking for storage and great customer service, ask for Reniga—she’s the best! ... Read more
    Tiffany H. - 29 March 2025
    James was very helpful and responsive to my needs. He was very helpful and attentive. The Manager, Reniga has always went over and beyond assisting customers and training her team! Keep up the good work! ... Read more
    Michael H. - 28 March 2025
    Jessica J. - 28 March 2025
    Rented out a unit and was in and out in 10 minutes. Regina was extremely helpful and made the process very simple and had a positive attitude throughout the whole process. The units are clean and the parking is ample. Highly recommend renting in this facility! ... Read more
    Pedreaux L. - 5 November 2024

    About this facility

    Located at 7895 Riverfall Drive in Dallas, TX, this Public Storage facility offers storage solutions in a highly accessible area of the city. Catering to a range of needs, the facility provides small, medium, and large units, ensuring flexibility for everything from seasonal items to larger household goods. The availability of climate-controlled units helps protect belongings from the Texas heat and humidity, which can be especially important for temperature-sensitive items like electronics, wooden furniture, and documents.

    This facility is equipped with modern features for convenience and ease of use. With drive-up access, indoor units, and elevators for multi-level storage, moving in and out is a hassle-free experience. Security is a top priority here, with security cameras, gate access, and an onsite manager to provide peace of mind. The parking options also allow for vehicle storage, adding versatility to this property. Plus, the convenience of contactless renting and online payment makes the process seamless.

    Ideal for both residential and business customers, this facility shines with its balance of security, convenience, and modern amenities. Whether you’re decluttering, moving, or need extra storage space, this Public Storage facility is a dependable option in Dallas.

    Price comparison

    See how this facility's unit prices compare to others in Dallas, broken down by size.

    Small $34/mo
    Location minimum Location maximum
    $5/mo $430/mo
    Medium $110/mo
    Location minimum Location maximum
    $21/mo $710/mo
    Large $261/mo
    Location minimum Location maximum
    $37/mo $2128/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    64

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    46

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    51

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 64, Transit Score®: 46, Bike Score®: 51

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Riverfall @ US 75 - E - MB

      Transportation 0.05 miles

    • Gabriela & Sofia's Tex-Mex Restaurant

      Food & Drinks 0.11 miles

    • Denny's

      Food & Drinks 0.12 miles

    • Volta

      Services 0.14 miles

    • Tom Thumb 2544

      Grocery Stores 0.14 miles

    • Steppington @ Riverfall - S - MB1

      Transportation 0.16 miles

    • Shell

      Services 0.19 miles

    • Food Mart

      Grocery Stores 0.19 miles

    • CVS Pharmacy

      Services 0.2 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 7895 Riverfall Drive is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 7895 Riverfall Drive, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 7895 Riverfall Drive for specific restrictions and recommendations.

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