Five Star Storage - 3621 Pottsboro Road, Denison, TX 75020

4.8/5 - 387 Reviews
Location:
3621 Pottsboro Road, Denison, TX 75020

Five Star Storage - 3621 Pottsboro Road, Denison, TX 75020

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities & features

  • Climate-Controlled
  • Indoor
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • Online Payment
  • RV Storage

Customer reviews

4.8/5
Average rating
387
Number of reviews

Read some helpful reviews of Five Star Storage, shared by real renters with genuine experiences and honest opinions.

Poor pitiful people. This place is no good. I’m glad I didn’t get much moved in due to their bug problem before they terminated my lease. They’re not even cleaning up the dead bugs all over the place. Shameful people causing problems. ... Read more
Destiny - 19 September 2025
Vivian R. - 3 September 2025
These employees (Scott and Tamara) truly need a raise and need to be treated better. Customers, do better! I was in several days ago and witnessed an absolute serious case of just straight up verbal abuse from this woman in her 70s. Her grandkids were OUT OF CONTROL, she herself was out of control, and Scott was soooooo patient and professional with her and those kids the entire time. I would have personally told this woman to leave or called the police from all I witnessed. The woman got worse when she was outside even! She needs to actually be banned from coming to this location again. And this is NOT the first time I’ve witnessed customers showing their back sides by how they talk to Scott, Tamara, and when she was here, Tabitha. I am a regular customer, pretty much in weekly. I feel so bad for how Scott and Tamara are talked to. Customers, if I could review YOU, you would get a 1 star. As long as Scott and Tamara are here, I’ll do business here everytime. They put up with so much and still work hard! GIVE THEM A RAISE! ?? ... Read more
Dallie W. - 12 June 2025
Process to get a storage unit was quick and the climate controlled spaces are clean and well lit. I also appreciated that the doors to the climate controlled buildings are locked just like the gate so it's not easy to access by just anyone. ... Read more
Steph W. - 30 May 2025
Amy C. - 29 April 2025
5 Star always has the best customer service and the most joyful staff I’ve ever met! They are careful in handling all packages and make each customer feel important. They are my go to for all shipping needs! ??,Epic Homesteading ... Read more
Ro J. - 29 March 2025
Renee S. - 1 March 2025
Tabitha is great at her job. Made renting a storage room so easy. I would love the opportunity to rent for long term at this rate as I use it to serve the homeless folks. With non perishables. Please consider letting us keep the current rate for long term use. Also please consider a pay increase for Tabitha. ... Read more
Diana W. - 6 February 2025
Tabitha, Tamara, and Scott are the most helpful people I have ever encountered. They are calm and caring. They handle people with compassion, professionalism, and kindness! I always drive out of my way to come here ! ... Read more
Mia K. - 15 January 2025
I’m a daily customer (online shopper) and the girls and Scott are always pulling my packages as soon as they see me. They are friendly, cheerful and helpful. Scot goes out of his way to ensure I don’t have to carry heavy packages to my vehicle. ... Read more
Kimberly A. - 30 December 2024

About this facility

Located on Pottsboro Road in Denison, TX, this Five Star Storage facility offers a full range of unit sizes, including small, medium, and large options, making it suitable for everything from seasonal decorations to furniture storage. The climate-controlled units are an excellent feature for the Texas climate, protecting sensitive items from heat and humidity.

This facility is well-equipped with indoor and drive-up access units, offering flexibility for loading and unloading. For vehicles, the facility provides ample parking and even RV storage, ideal for those needing secure storage for larger vehicles. Security is a top priority, with features like security cameras, a gated entrance, and the presence of an onsite manager ensuring peace of mind. Contactless renting and online payment options make the rental process seamless, while a well-stocked retail area provides convenient access to moving supplies.

With its comprehensive amenities and focus on security and convenience, this Five Star Storage facility is a great choice for individuals, families, or businesses in Denison.

Location & walkability

This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

45

out of 100

Walk Score

Car-Dependent

Most errands require a car

37

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 45, Bike Score®: 37

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • AT&T

    Shopping 0.09 miles

  • Subway

    Food & Drinks 0.1 miles

  • Papa John's

    Food & Drinks 0.1 miles

  • Cato

    Shopping 0.11 miles

  • Domino's

    Food & Drinks 0.11 miles

  • Anytime Fitness

    Recreation & Entertainment 0.12 miles

  • Panda Express

    Food & Drinks 0.13 miles

  • Rent-A-Center

    Shopping 0.14 miles

  • Holiday Inn Express & Suites

    Services 0.14 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Five Star Storage - 3621 Pottsboro Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 3621 Pottsboro Road for specific restrictions and recommendations.

Storage units for rent – StorageCafe
Contact this property now: