CubeSmart Self Storage - 1230 Shiloh Road, Plano, TX 75074

4.8/5 - 216 Reviews
Location:
1230 Shiloh Road, Plano, TX 75074
Office hours:
  • Mon: 9:30 a.m. - 6 p.m.
  • Wed-Sat: 9:30 a.m. - 6 p.m.

CubeSmart Self Storage - 1230 Shiloh Road, Plano, TX 75074

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Onsite Manager

    On-site staff available to assist with property needs

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    First Floor Access
    $35/mo
    5x10 Self Storage 50 Sq. Ft.
    First Floor Access
    $35/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $31/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $23/mo
    5x5 Self Storage 25 Sq. Ft.
    First Floor Access
    $20/mo
    10x10 Self Storage 100 Sq. Ft.
    $88/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $65/mo
    10x30 Self Storage 300 Sq. Ft.
    $299/mo
    10x20 Self Storage 200 Sq. Ft.
    $218/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Onsite Manager
    • Security Camera
    • Gate
    • Kiosk Available
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    216
    Number of reviews

    Read some helpful reviews of CubeSmart Self Storage, shared by real renters with genuine experiences and honest opinions.

    Thanks to Jackie for an AMAZING and smooth move-in process. Jackie is helpful, informative, keeps a clean and efficiently-running property, and provides the best customer service I’ve had in a very long time! I appreciate you Jackie and totally trust my personal items in your care :-) ... Read more
    Renee B. - 21 May 2026
    Just rented a unit, very pleasant experience with Ms. Jackie. She was professional and courteous and took the time to show me the unit prior to signing the lease. Property looks clean and well kept, and the price was great! ... Read more
    Lindsay M. - 4 March 2026
    Kenneth D. - 21 February 2026
    I had a great experience with CubeSmart! The facility was clean, secure, and very well maintained. The staff was friendly, professional, and extremely helpful throughout the entire rental process. They made everything simple and stress-free, answered all my questions, and helped me find the perfect unit for my needs. I also really appreciated how easy it was to access my unit and how safe the property felt. I would definitely recommend CubeSmart to anyone looking for reliable and affordable storage. Excellent customer service all around! ... Read more
    Samuel B. - 20 February 2026
    Nick S. - 6 February 2026
    I didn't think to ask her name until I left the Shiloh Rd location in Plano, but she went above and beyond to make sure I had everything I needed today. I'm going to need her to be the CEO immediately. She's customer service personified. ... Read more
    Xavier B. - 9 October 2025
    The unit was very clean, everything that I needed was inside the unit when I got there. I love that it’s easily accessible from the elevator. Service was outstanding! Very simple to do everything online and access the unit with the CubeSmart app. ... Read more
    Johnavon M. - 5 September 2025
    I was having a really bad day and when I got to my unit Ms. Jackie walked me through everything I needed to know. I came back the following day and had an incident with my baby and she was there to help. Kept my baby calm and showed love to him, she made sure we were okay. Had a great experience! ... Read more
    Nay N. - 4 August 2025
    ebony l. - 30 July 2025
    I just want to give a huge shoutout to Jackie at CubeSmart! From the moment I walked in, she was incredibly helpful, patient, and professional. Jackie went above and beyond to make sure I felt comfortable with the storage process, answered all of my questions clearly, and made the entire experience smooth and stress-free. You can tell she genuinely cares about the customers and takes pride in what she does. It’s rare these days to find someone so dedicated and kind — Jackie is truly a gem and a major asset to CubeSmart. Highly recommend this location, and especially working with Jackie! ... Read more
    Christopher C. - 30 June 2025
    Ted H. - 27 June 2025
    So I’m out comparing prices and storage unit sizes as well as the accessibility. Ms. Jackie Took Time to explain in detail everything to me and also let me know safety issues and The office times when I can reach someone if needed. She actually took me to the unit to show me the sizes in detail instead of just reading them off to me from the computer and I appreciate that very much. I’ve been to a couple others and they just told me the prices and sizes and didn’t have time to show me around or where the units would be located really and that’s not good , Even though all these Self Storage unit places are trying to fill up their properties and make money. Ms. Jackie actually helped me on that and explained to me things that I needed to know.. I will definitely be letting my friends know to come check here first. And as I’m moving across town, I will be renting here pretty soon. Excellent customer service. Thank you ! ... Read more
    Kathryn K. - 27 June 2025
    Best property management in town!!!! Great service always. The properly manager was very thorough and helpful when renting a unit. She went above and beyond to help us secure the best unit at the best available price ! 10/10 ... Read more
    Management A. - 3 June 2025
    When I rented my interior climate controlled and my exterior storage unit approximately four years ago, I was happy and felt good and secure. Since then the manager has changed and he could care less I think he’s gone now, but the place is an absolute mess and the rats or varmints tore up so much of my items in my outdoor storage And there’s trash everywhere, bathrooms, parking areas it’s a mess several phone calls, and I mean several to corporate office and finally several months after I started calling. I received a call and I got an apology. Actually, they gave me one free month. It’s tough to find employees, but it took way too long to replace this bad manager. ... Read more
    Chuck G. - 29 March 2025
    Aaron Y. - 28 March 2025
    Initially, the pricing seemed reasonable, but after only a few months, they raised my rent by a significant amount with no prior warning. This sudden price hike felt completely unjustified, especially given the condition of the property. The facility itself is poorly maintained. ... Read more
    Ismael J. - 10 January 2025
    Jacked up prices by 50% since the Cubesmart corporate takeover. They added a layer of paint, true, but the outside light has been out for just about a year now. Oh, and the rats. The rats. They are breeding them. Apparently. Guess we'll move out, but only after very thoroughly disinfecting every item currently in storage. The picture shows a loverly arragement of dead flies and rat droppings. EDIT: The price increase is one thing. Annoying but everybody does that. Do note that the corresponding quality decrease and the new animal husbandry practice are not addressed by the automated response below. ... Read more
    Istvan F. - 9 December 2024
    There was supposed to be a welcome kit in my unit for a no contact rental but there was not. All of the lights anywhere near my storage unit are not working so it is dark and not safe at night. The keypad is not well lit and they did not give me my gate code until the next day. I had to call their customer service line two or three times just to have them tell me which unit had an available welcome kit and they had me walk all over the property looking for one. And that is just for starters. If I could give it zero Stars I would. ... Read more
    ABC 1. - 14 August 2024

    About this facility

    Located at 1230 Shiloh Road in Plano, TX, this CubeSmart facility offers small storage units, perfect for those looking to declutter or store seasonal items. Situated in Plano, a growing suburban area known for its thriving residential communities, this facility is an excellent choice for locals needing additional space.

    This facility is well-equipped with a variety of features to make storage convenient and secure. For easy access, it offers both drive-up access and indoor storage options. The property includes multi-level storage, ideal for maximizing capacity while keeping items secure. Enhanced security measures, such as a gated entrance, security cameras, and the presence of an onsite manager, provide peace of mind for customers. Parking is available, making it easy to load and unload, whether you're storing household goods or smaller vehicles.

    For added convenience, this CubeSmart facility accommodates modern needs with a self-service kiosk available, and payments are made simple with credit cards accepted and online payment options. This facility is a great fit for individuals or families in Plano seeking accessible and secure storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Plano, broken down by size.

    Small $29/mo
    Location minimum Location maximum
    $10/mo $438/mo
    Medium $77/mo
    Location minimum Location maximum
    $32/mo $345/mo
    Large $259/mo
    Location minimum Location maximum
    $25/mo $1500/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    62

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    50

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 62, Bike Score®: 50

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Shell

      Services 0.05 miles

    • Jimmy's Big Burger

      Food & Drinks 0.1 miles

    • Chevron

      Services 0.1 miles

    • 7-Eleven

      Grocery Stores 0.11 miles

    • Shiloh Road

      Transportation 0.15 miles

    • Subway

      Food & Drinks 0.16 miles

    • Pizza Hut/Wing Street

      Food & Drinks 0.16 miles

    • Spin City Coin Laundry

      Shopping 0.17 miles

    • Medina Market

      Grocery Stores 0.2 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 1230 Shiloh Road is accessible during regular access hours, typically Mon: 9:30 a.m. - 6 p.m., Wed-Sat: 9:30 a.m. - 6 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At CubeSmart Self Storage - 1230 Shiloh Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1230 Shiloh Road for specific restrictions and recommendations.

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