Public Storage - 2104 Hedgcoxe Road, Plano, TX 75025

4.7/5 - 358 Reviews
Location:
2104 Hedgcoxe Road, Plano, TX 75025
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 2104 Hedgcoxe Road, Plano, TX 75025

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    6x10 Self Storage 60 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $104/mo
    5x11 Self Storage 55 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $107/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $111/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $111/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $104/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $91/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $21/mo
    5x5 Self Storage 25 Sq. Ft.
    Swing First Floor Access
    $19/mo
    4x5 Self Storage 20 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $20/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $226 - $259/mo
    10x11 Self Storage 110 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $205/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $189/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $166/mo
    9x19 Self Storage 171 Sq. Ft.
    $103/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $340/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $256/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Enclosed
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    358
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Isaiah S. - 26 June 2026
    A G. - 21 June 2026
    Ben J. - 21 February 2026
    UPDATE 1/21/26: Customer service reached out to me to let me know they have lowered my monthly rate to be in line with what others are paying in that same facility on the floor I am located on. Big thanks for doing that and adjusting my monthly rate. You guys do truly care about your customers and it clearly shows! Thanks again! UPDATE 08/26/25: I have been contacted by local/district managers who have reset my next three payments back to what I had been paying. They are also looking to get me an additional credit for my upcoming payment. I do appreciate the fast response and help in this matter. We shall see what my monthly payment jumps up to after the adjusted three month period. I just checked my bank account and my monthly fee for for my storage unit was $204!! I had previously been paying $166. In no way did they contact me to let me know about this almost 25% increase. This is the 2nd increase I have seen, but also the largest. They will try to tell you these increases are based on current rates in the area, but you would think they would go easy on their existing customers. Just goes to show they only care about the almighty dollar. It's a shame corporations have lost any care for the people who pay for their services and keep them in business. ... Read more
    Chris G. - 21 January 2026
    While I anticipate a swift resolution, I am writing to formally report that the access codes provided in this morning's welcome correspondence are non-functional. We have now been on-site for two hours attempting to gain entry with no success and no response from your team. This lack of communication and failure to provide access constitutes a significant delay in our move-in. Given that I have now lost two hours of productivity and have been denied a service explicitly promised in my lease, I expect appropriate compensation for this inconvenience and the loss of use of the premises ... Read more
    Jacob G. - 10 January 2026
    Outstanding customer service! Vanessa walked me through all the paperwork and even demonstrated the facility gate opening process with my entry code. Knowledgeable and professional, she answered all my questions. Very pleased with my visit to Public Storage today. She made me feel welcomed and appreciated my business. I highly recommend this PS location. ... Read more
    Armand A. - 9 January 2026
    Martha E. - 18 September 2025
    I just checked my bank account and my monthly fee for for my storage unit was $204!! I had previously been paying $166. In no way did they contact me to let me know about this almost 25% increase. This is the 2nd increase I have seen, but also the largest. They will try to tell you these increases are based on current rates in the area, but you would think they would go easy on their existing customers. Just goes to show they only care about the almighty dollar. It's a shame corporations have lost any care for the people who pay for their services and keep them in business. UPDATE 08/26/25: I have been contacted by local/district managers who have reset my next three payments back to what I had been paying. They are also looking to get me an additional credit for my upcoming payment. I do appreciate the fast response and help in this matter. We shall see what my monthly payment jumps up to after the adjusted three month period. ... Read more
    Chris G. - 26 August 2025
    I just checked my bank account and my monthly fee for for my storage unit was $204!! I had previously been paying $166. In no way did they contact me to let me know about this almost 25% increase. This is the 2nd increase I have seen, but also the largest. They will try to tell you these increases are based on current rates in the area, but you would think they would go easy on their existing customers. Just goes to show they only care about the almighty dollar. It's a shame corporations have lost any care for the people who pay for their services and keep them in business. ... Read more
    Chris G. - 3 August 2025
    Be very careful and extremely cautious before using this Public Storage facility. Do not store your belongings here. They claim to offer 24/7 surveillance, but that’s simply not true—especially on the third floor, where my unit was located. There are no cameras on that level, and I learned that the hard way. I stored all my luggage here in February, and when I returned in June, half of my belongings were gone. I filed a police report, but the property manager was unable (or unwilling) to provide any proof or video footage, which makes it impossible to file an insurance claim or find out what actually happened. Despite claiming to have security measures in place, they had no surveillance footage at all. My access code wasn’t used during that time, and I had only visited the unit three times in total. I strongly believe that whoever took the items either had inside access or was let in somehow. This was the worst experience I’ve ever had with any storage company. I lost valuable belongings and received no help, no answers, and no accountability from the staff or management. Please think twice before trusting this facility with your possessions. ... Read more
    pranali c. - 21 July 2025
    I’m blown away by the customer service I received from Evann, a manager at the Hedgcoxe property in Plano. I’m dealing with some difficulties, and had several questions about my units, as well as about policies and procedures. Evan responded very promptly to my voice message. He spent several minutes patiently walking me through the info and very kindly answering my concerns. He was knowledgeable, extremely respectful, and genuinely concerned about answering all my questions sufficiently, all of which is so rare in business today. I’ve had units here for a few years and haven’t ever had a negative experience. I highly recommend this property. ... Read more
    Mary R. - 7 April 2025
    Megan C. - 6 April 2025
    Michele C. - 22 March 2025
    This facility is insecure or perhaps just poorly managed. The facility alarm goes off randomly for hours on end for seemingly no reason. There are no onsite staff like many other facilities and no one employed there seem interested in quickly investigating issues when they arise. An example would be as I write this, the alarm has been sounding since 10pm last night (it is after 8am now). No one has been out to turn off the alarm or investigate if there is an actual issue. This same scenario takes place multiple times a year. I do not recommend storing your belongings at this facility as it could be robbed and no one would respond or take action for literally several hours. ... Read more
    J A. - 12 November 2024
    Vanessa is awesome! She is such a asset to your company. She the onltmy reason I am still a customer. Kudos! She needs a raise. She goes over and beyond customer service. I'm glad I had a chance to meet her. ... Read more
    Katheryn M. - 31 October 2024

    About this facility

    Located at 2104 Hedgcoxe Road, this Public Storage facility in Plano offers a variety of small, medium, and large units to suit different storage needs. With climate-controlled units, it’s an ideal option for safeguarding items sensitive to Texas’s fluctuating temperatures and humidity. The facility also features elevators and first-floor access, making it easy to move belongings in and out of storage, whether you're using the indoor units or units with drive-up access.

    For added convenience, this facility offers contactless renting and keyless unit access, ensuring a seamless and secure rental experience. The inclusion of parking and RV storage makes it a great choice for those needing vehicle storage, whether for an extra car or a recreational vehicle. Security cameras and an onsite manager provide peace of mind, while retail on-site for moving supplies helps you stay prepared.

    This Public Storage facility combines convenience, security, and accessibility, making it an excellent solution for residents and businesses in Plano. Whether you’re storing household items during a move or need long-term space for extra belongings, it’s designed to meet diverse needs with ease.

    Price comparison

    See how this facility's unit prices compare to others in Plano, broken down by size.

    Small $76/mo
    Location minimum Location maximum
    $10/mo $438/mo
    Medium $178/mo
    Location minimum Location maximum
    $32/mo $345/mo
    Large $298/mo
    Location minimum Location maximum
    $25/mo $1500/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    43

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    36

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 43, Bike Score®: 36

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • CVS Pharmacy

      Services 0.1 miles

    • CVS Pharmacy

      Shopping 0.11 miles

    • Prestige Emergency Room

      Services 0.12 miles

    • 7-Eleven

      Grocery Stores 0.13 miles

    • 7-Eleven

      Services 0.15 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 2104 Hedgcoxe Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 2104 Hedgcoxe Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2104 Hedgcoxe Road for specific restrictions and recommendations.

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