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Public Storage - 5920 West Plano Pkwy, Plano, TX 75093

Self Storage, Car Storage 9 - 250 Sq. Ft.
4.8/5 - 446 Reviews
Location:
5920 West Plano Pkwy, Plano, TX 75093
All units
Small
Medium
Large
Parking
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Units Availability
Small Storage Unit
7.5x10
Self Storage
75 Sq. Ft.
Climate-Controlled
Elevator
Swing
$119 - $139/mo
Small Storage Unit
7.5x9.5
Self Storage
71 Sq. Ft.
Climate-Controlled
Elevator
Swing
$119/mo
Small Storage Unit
5x10
Self Storage
50 Sq. Ft.
Climate-Controlled
Swing
First Floor Access
$129/mo
Small Storage Unit
5x10
Self Storage
50 Sq. Ft.
Climate-Controlled
Elevator
Swing
$104 - $105/mo
Small Storage Unit
5x10
Self Storage
50 Sq. Ft.
Roll-Up
Drive-up Access
First Floor Access
Outdoor Access
$103/mo
Small Storage Unit
5x5
Self Storage
25 Sq. Ft.
Climate-Controlled
Elevator
Swing
$45/mo
Small Storage Unit
3x3
Self Storage
9 Sq. Ft.
Climate-Controlled
Locker
Elevator
Swing
$10/mo
Medium Storage Unit
12x10
Self Storage
120 Sq. Ft.
Roll-Up
Drive-up Access
First Floor Access
Outdoor Access
$130/mo
Medium Storage Unit
10x15
Self Storage
150 Sq. Ft.
Roll-Up
Drive-up Access
First Floor Access
Outdoor Access
$133/mo
Medium Storage Unit
10x12.5
Self Storage
125 Sq. Ft.
Climate-Controlled
Elevator
Roll-Up
$161/mo
Medium Storage Unit
10x10
Self Storage
100 Sq. Ft.
Climate-Controlled
Swing
First Floor Access
$162/mo
Medium Storage Unit
10x10
Self Storage
100 Sq. Ft.
Climate-Controlled
Elevator
Roll-Up
$135/mo
Medium Storage Unit
10x10
Self Storage
100 Sq. Ft.
Climate-Controlled
Elevator
Swing
$131/mo
Large Storage Unit
12x20
Parking
240 Sq. Ft.
Car Storage
Drive-up Access
Outdoor Access
Parking
$281/mo
Large Storage Unit
10x25
Self Storage
250 Sq. Ft.
Climate-Controlled
Elevator
Roll-Up
$323 - $419/mo
Large Storage Unit
10x24
Parking
240 Sq. Ft.
Car Storage
Roll-Up
Drive-up Access
Outdoor Access
Parking
$292/mo
Large Storage Unit
10x20
Parking
200 Sq. Ft.
Car Storage
Roll-Up
Drive-up Access
Outdoor Access
Parking
$285/mo

Amenities

  • Climate-Controlled
  • Indoor
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • Elevators
  • First Floor Access
  • Multi-Level Storage
  • Online Payment
  • RV Storage

What customers are saying

4.8/5 - 446 Reviews

Read some helpful reviews of Public Storage at 5920 West Plano Pkwy, shared by real renters with genuine experiences and honest opinions.

TLDR These people are unwilling to interact with their customers in a positive manner. They routinely hang up on people and don’t call people back. Being asked to do their job or basic clerical work to ensure things are properly run will result in getting an earful from them or hung up on. If you call them on their BS over the phone, they will just hang up on you. I had to threaten police involvement for them to make a reasonable action. These people have been incredibly rude and condescending every time I’ve spoken with them. A few months ago, I unfortunately had some financial problems and regrettably went delinquent on my payment. It didn’t help that they also jacked my rate up around that time. I understand the consequences are that my items went to auction, but before they went to auction, I called and Tried to ensure they had accurate details in case they still required payment after and had to hand things off to collections. Last thing I want is something affecting my credit because I never received some mail.. I had to repeatedly call because the older man who answered kept hanging up on me. I have explained that in case my items went to collection and I still owed anything that I wanted to make sure they had the Proper address on file for a collections letter. The guy said, “just pay your damn balance,” And hung up. I did not have the money despite working constantly on Uber To barely be able to afford auto insurance, gas, and my Barr essentials. I just wanted to make sure my credit didn’t get all jacked up in case a collections letter was sent to the wrong address. I had to call this guy three more times for him to finally do his job and as it turns out, they had outdated information. This guy wasn’t the only one who was argumentative and combative when I simply wanted to get information. There was a separate instance after the first nonpayment when I had successfully use my public storage app to access the facility. I was clearly on camera using my app and able to access said facility. No one was right behind me and I didn’t follow anybody in. I went to my unit, which didn’t have a lock on it and I was able to grab a couple of my things that I was trying to sell to literally pay for this unit. When I tried to leave, my app didn’t work all of a sudden. I went inside to ask for assistance since I had to get to work, and after providing my information, she said there was no possible way I could’ve gotten inside without breaking in. I again explained that the app worked to get in, but didn’t work to get out. I said the exact time I had arrived and that she could easily check the security cameras and verify it. She refused to be reasonable and just do her dang job. . She called someone about her and instead of having them review security footage, she was immediately making it sound like I had broken in like a criminal. Only after threatening to call the cops to get this matter sorted did her boss finally tell her to let me leave. I don’t like to involve police, but considering I was heading to work that day and I had scheduled meet ups to sell my things, she was going to cost me money. ... Read more
Joshua K. - 18 September 2025
Brandi, was so great to work with. Very friendly and very helpful. I leased two units with her in the past month. She went over and above in helping me. She is what customer service is all about. Can’t find many people as great as Brandi anymore. Kevin ... Read more
Kevin - 1 September 2025
Ted E. - 29 August 2025
Megan E. - 24 August 2025
Five Stars for Brittni! I’m usually disappointed with my experiences at Public Storage, but Brittni completely changed that. From the moment I walked in, she was incredibly friendly, helpful, and genuinely kind. She made me feel heard and supported right away. Brittni went above and beyond to answer all my questions and resolve my concerns with such a positive attitude. It’s rare to come across someone who truly takes pride in providing excellent customer service, and it really showed. Public Storage is lucky to have her—she turned what I expected to be a stressful visit into a smooth and uplifting one. Thank you, Brittni! ... Read more
Brooke K. - 4 August 2025
?????????? Location: Public Storage – 5920 W Plano Pkwy, Plano, TX 75093 Employee: Brittni I had a great experience at this location, and it’s all thanks to Brittni. She was professional, personable, and really knew her stuff. What I thought would be a quick visit turned into over an hour — not because of delays, but because she made the process enjoyable, clear, and smooth. And she's a great listener she allowed me to tell half my life story ( like episode 1 of your favorite podcast). Brittni explained everything in detail, answered every question with patience, and kept a great vibe the whole time. She was helpful, energetic, and truly made the process stress-free for me. To the management team: Brittni deserves major recognition — raise, promotion, whatever you’ve got available. She went above and beyond and definitely represents Public Storage in the best way. Thanks again, Brittni — you made this a five-star experience. ?? My name is Onesimus Leon James Moore, and I approve this message. ... Read more
Onesimus M. - 19 July 2025
?????????? If Bryce isn’t running Public Storage, he should be. Stopped by today to deal with what I thought would be a quick “in-and-out” storage situation… 3 hours, one existential crisis, and a near meltdown later — I would’ve lost my sanity if it weren’t for Bryce. This man deserves a cape. Or at least a golden clipboard. Friendly, fast, and funny, Bryce handled everything like a storage wizard with Jedi-level patience. He didn’t just answer my questions — he predicted them, like some kind of space-rental psychic. The dude practically read my mind and my lease. He walked me through the process, showed me the unit (which was somehow cleaner than my actual apartment), and didn’t even flinch when I asked him whether I could store “approximately 14 half-assembled IKEA chairs and one inflatable dinosaur.” (Answer: yes. Probably.) Bottom line: If you’re in Plano and need storage, go see Bryce. Your stuff will be in good hands — and you’ll walk out feeling like you just made a new friend who knows a suspicious amount about padlocks. Thanks again, Bryce. You made a stressful day feel like a sitcom episode — in the best way. ... Read more
Vikram P. - 20 June 2025
A little late with this review but must say that Misty is awesome! I had a miscalculation with the storage size I needed and Misty was great with helping me get the right size. She made the transition as seamless as one could possible imagine. Thank you so much for all you help Misty!! ... Read more
Wendy S. - 16 February 2025
Missy was the best person to meet me on my visit today. I went in to see two units in person since I am more of a visual person. Missy asked my needs and took me to see both units. She helped me decide with unit would be best for my needs. She listened to my issues and provided the information. It was such a great visit. I am booking my unit online and she was still just as friendly. Thank you. ... Read more
Theresa R. - 14 February 2025
Misty greeted me at the door quickly and proceeded to make my experience very pleasant. It should be simple and she made it just that. I was in and out in about 5 minutes. I always use this Company.... ... Read more
Saul G. - 9 February 2025
Misty was so helpful in getting me a unit so I could consolidate my storage. She works super hard to make sure everything is clean and working on the property inside and outside of the storages. The bathrooms are spotless for customers. She made it easy to get the account set up for the new unit. I highly recommend this property for ease of moving in and safety. Ask for Misty - she is the best! ... Read more
Susan C. - 30 January 2025
The spaces are pretty clean. Misty was very helpful and friendly throughout my rental months. I had to move out because my rent went from $89 to $172 that was just too crazy of a price for an 5x10 space. I give them 2 ??to public storage, but I give ????? to Misty. ... Read more
Kenny M. - 26 December 2024

Overview

Located at 5920 West Plano Parkway in Plano, TX, this Public Storage facility offers a variety of unit sizes, including small, medium, and large, tailored to meet diverse storage needs. Ideal for Plano’s mix of suburban homes and growing businesses, these storage options help residents and entrepreneurs maximize their space.

This facility is loaded with features designed for convenience and security. Climate-controlled units are available to protect sensitive items from Plano’s fluctuating temperatures, while drive-up access simplifies loading and unloading directly from your vehicle. For those with larger storage requirements or mobility concerns, the property offers elevators, first-floor access, and multi-level storage options. Vehicle owners will appreciate the secure parking and RV storage, perfect for safeguarding cars, trailers, and recreational vehicles. On-site services such as a retail area for moving supplies and contactless renting enhance the user experience.

With 24/7 security cameras, gated access, and an onsite manager, this Public Storage facility provides peace of mind while remaining easy to use. It’s an excellent choice for Plano residents needing flexible, secure, and accessible storage solutions.

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Storage units in nearby cities

Want to see how Plano, TX, compares to other places? There are plenty of great options nearby. Allen, TX, 7 miles away, has 16 self storage facilities with rents starting from $13/month. Or you could drive to Addison, TX, just 9 miles distant to find other options, where the cheapest units in the 5 facilities there can be rented for $20/month. In Frisco, TX, just 10 miles away, there are 13 facilities available, offering rents as low as $20/month. Further out, Sachse, TX (11 miles away), and Garland, TX (12 miles away), have 4 and 32 facilities, with minimum rents of $12 and $1, respectively.

Storage units in Allen, TX Within a 7-mile radius
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Storage units in Addison, TX Within a 9-mile radius
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Storage units in Sachse, TX Within a 11-mile radius
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Storage units in Garland, TX Within a 12-mile radius
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Storage units in Anna, TX Within a 25-mile radius
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Storage units in Euless, TX Within a 26-mile radius
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Check out storage units in trending cities

Still looking for the ideal storage unit? For more great self storage options you wouldn't have to cross the state border: units can be leased in Houston, TX and San Antonio, TX, starting from $7 and $10, respectively. Even more storage is available and with low starting rents, in Dallas, TX ($5), Austin, TX ($10) and Fort Worth, TX ($10).

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Frequently Asked Questions

There is a wide array of amenities available for the storage units that Public Storage - 5920 West Plano Pkwy has to offer. These amenities include Climate-Controlled, Indoor, Drive-Up Access, Retail Available, Onsite Manager, Contactless Renting, Security Camera, Gate, Parking, Credit Cards Accepted, Elevators, First Floor Access, Multi-Level Storage, Online Payment and RV Storage. Most of these amenities can prove to be very useful depending on what you need to store. For example, climate-controlled units can come in handy for keeping sensitive items, drive-up access can make your loading and unloading process easier, and extra security measures will ensure your items are kept safe at all times.

The storage units offered by Public Storage - 5920 West Plano Pkwy can satisfy all of your storage needs. Different sizes here range from 9 to 250 square feet. You can go for smaller units if you don't have a lot of items to store, while choosing a larger space is recommended in case you need to store a lot of furniture, bigger items or even vehicles.

The unit size that you should choose obviously depends on how much stuff you need to store. On the one hand, you should think of smaller units (5'x5' or 5'x10') as closets – they can be used to store chairs, lamps, moving boxes and sports equipment, along with smaller pieces of furniture, books and documents.

On the other hand, the 10'x10' and 10'x15' spaces are good for storing larger items of furniture, bicycles and a larger number of possessions. If you need even more space, then 10'x20' and 10'x30' units can easily accommodate the contents of an entire 3- or 4-bedroom house.

Storage units offered by Public Storage - 5920 West Plano Pkwy come at a variety of prices, starting from $10 per month for typically smaller units. However, larger spaces can set you back up to $419 a month.

We know that when it comes to self storage, there is nothing more important than quickness and accessibility. Drive-up access is an extremely convenient amenity, as you can park your vehicle right next to your unit, making it significantly easier to load and unload the items you will use storage for. However, drive-up storage units tend to be outdoors, so you might consider indoor storage spaces with climate control if you're looking to keep temperature-sensitive items in peak condition.

Yes, you might, depending on what you need to put in storage. Climate-controlled spaces keep temperatures and humidity levels consistent all the time, which means they are perfect for storing sensitive items. Seeing that a whole host of things can be damaged by varying temperatures and excessive moisture, many people choose to rent climate-controlled units for personal items such as documents, photographs, paintings, collectibles, electronics, wooden furniture, antiques and even vehicles. If you're looking to store such items that are valuable to you, consider renting a climate-controlled unit!