Public Storage - 920 West Frontier Pkwy, Prosper, TX 75078

4.9/5 - 553 Reviews
Location:
920 West Frontier Pkwy, Prosper, TX 75078
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 920 West Frontier Pkwy, Prosper, TX 75078

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $37/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $35 - $46/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $22/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $18 - $24/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $17/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $167/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $142/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $136/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $98 - $126/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $220 - $225/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    553
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Matthew is the greatest guy ever!!! He deserves a raise, a bonus, a company car, and a key to the freaking city!!! He wasn't even at my location and was willing to help me unlike the person at my location -_- He made my weekend and seriously helped me out of a jam. I'd move to this location if it wasn't too far. A1 customer service Matthew you rock!!! ... Read more
    Rebekah V. - 27 October 2025
    Mathew was so helpful-he was professional, polite and answered all of our questions. Great experience! Love that all the units are climate controlled and checked daily for security, cameras, indoor parking close to elevator access. ... Read more
    Jenny F. - 25 October 2025
    Tyler F. - 6 October 2025
    I recently visited Public Storage and was assisted by Jasmin at the front office. She greeted me warmly and handled my situation with professionalism and care. Even after I realized the code issue on my own, Jasmin went the extra mile to confirm the details and ensure everything was correct, which gave me confidence and peace of mind. Her friendly demeanor and proactive approach truly reflect the quality of customer service that makes a company stand out. Thank you, Jasmin, for your excellent service. ... Read more
    Syed H. - 5 October 2025
    Justin J. - 3 October 2025
    Wow. I have never used a drive up/in storage facility. If I have to rent a storage unit in the future it will definitely be with Public Storage AND thank you to Brian! He held my hand and walked with me through the steps of accessing the drive in service and locating my storage. Kudos to Brian for be so amazing! ... Read more
    Sharunda D. - 26 July 2025
    An awesome experience overall. Can’t recommend it enough. From finding a price that is affordable and manageable to excellent customer service, Public Storage really cares about the customer. Thank you ... Read more
    Jack H. - 18 July 2025
    Had a great experience renting a unit today. Jasmin was extremely helpful and had me in and out within 20 minutes (including the time to see the unit). Straight forward info, no fluff. Highly recommend!!! ... Read more
    Whitaker C. - 29 May 2025
    Jasmin Great service, wonderful, in a seviceless society, she is the reason I rented, people are your greatest asset, advertisement, marketing tool, and the 1st you see, she's a winner! Yes, it's nice, clean, and a huge military complex. I love it ... Read more
    m W. - 26 February 2025
    A resounding GOD BLESS YOU to Jasmine for being such a kind soul! So courteous, professional, and respectful-she reached out to a customer in need and reassured me of my current situation with my unit. She was able to put some of my fears to rest so that I can refocus and keep moving forward. THANK YOU JASMINE! ... Read more
    Charming F. - 21 January 2025
    I had a great experience working with Jasmine to answer my questions. There were a few issues I was having related to renting a new unit and she made the process extremely smooth. She was very patient and made sure everything worked out! ... Read more
    Alex V. - 20 January 2025
    Storage facility is well maintained and convenient. I had a great experience with staff member, Ms Jasmin. She was patient and so very helpful with all my questions and with assisting me with all my unit. She has excellent customer service skills! ... Read more
    Francisca C. - 26 November 2024
    Jody gave us the best customer service and tour of the storage facility. She answered any and all questions we had, and got us a unit with all information needed + payment done within less than 30 minutes. Great facility and great employees. Will be recommending this place to our friends and family! ... Read more
    Alexis M. - 12 August 2023

    About this facility

    Located at 920 West Frontier Pkwy, this Public Storage facility offers convenient storage solutions for residents and businesses in Prosper, TX. With small and medium unit sizes, it caters to a variety of storage needs, from seasonal items to business inventory. The facility’s climate-controlled units are ideal for protecting your belongings from the Texas heat and humidity, ensuring sensitive items like furniture, electronics, and documents stay in top condition.

    This facility features drive-up access for easy loading and unloading, as well as indoor units with elevators and first-floor access for added convenience. Safety and security are prioritized with multiple security cameras, a gated entrance, and an onsite manager to assist with any concerns. For those with vehicles, parking is available, and the facility also supports contactless renting and online payment options for a seamless rental experience.

    Whether you're moving, decluttering, or need extra space for your growing family, this Public Storage facility provides modern features like multi-level storage and even a retail area for moving supplies to make the process easier. Its combination of convenience, advanced amenities, and customer-focused options makes it an excellent choice for storage in Prosper.

    Price comparison

    See how this facility's unit prices compare to others in Prosper, broken down by size.

    Small $26/mo
    Location minimum Location maximum
    $17/mo $105/mo
    Medium $136/mo
    Location minimum Location maximum
    $68/mo $357/mo
    Large $220/mo
    Location minimum Location maximum
    $95/mo $550/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    20

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    31

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 20, Bike Score®: 31

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Prosper Baseball Field

      Recreation & Entertainment 0.31 miles

    • Children's Health Stadium

      Recreation & Entertainment 0.41 miles

    • Sage Pool

      Recreation & Entertainment 0.57 miles

    • Light Farms Lap Pool

      Recreation & Entertainment 0.72 miles

    • Light Farms Family Pool

      Recreation & Entertainment 0.72 miles

    • McDonald's

      Food & Drinks 0.75 miles

    • Nook CMKC

      Food & Drinks 0.76 miles

    • LIGHT FARMS LFC 1

      Services 0.77 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 920 West Frontier Pkwy is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 920 West Frontier Pkwy, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 920 West Frontier Pkwy for specific restrictions and recommendations.

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