Public Storage - 5240 West Grand Pkwy South, Richmond, TX 77406

4.6/5 - 299 Reviews
Location:
5240 West Grand Pkwy South, Richmond, TX 77406
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 5240 West Grand Pkwy South, Richmond, TX 77406

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x8 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator
    $126/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $59/mo
    5x9 Self Storage 45 Sq. Ft.
    Climate-Controlled Elevator
    $48/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled First Floor Access
    $51/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $15/mo
    10x19 Self Storage 190 Sq. Ft.
    Climate-Controlled Elevator
    $262/mo
    10x18 Self Storage 180 Sq. Ft.
    Climate-Controlled First Floor Access
    $270/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $139/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $125/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $269/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.6/5
    Average rating
    299
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    I called last week and spoke to Theresa about a storage unit for my girlfriend. She was very knowledgeable and made me feel like I was going to be in good hands with Public Storage. Thank you, Theresa for answering all of my questions and placing my mind at ease. ... Read more
    johnlouisism - 19 February 2026
    I have to say I had another major storage issue at this property. I called customer service and left a message for the DM. Sam called me back that day. He was very empathetic to my situation and advised that he has spoken to Theresa about the issue and she will take care of me from there. I have experienced world- class customer service from Theresa. She showed empathy for my loss and went into problem solving mode from there. She turned a true catastrophe for me into a pleasant outcome. I was going to leave PS completely, but Theresa advised that I did not have to leave PS and transferred me to another property. I am very pleased with my new units. I would like to thank Sam and Theresa for the quick attention that they both gave to this matter. Again, thank you I am very grateful for all your help and attention to detail. Please keep up the phenomenal work!!!! ... Read more
    Lyndrea S. - 21 January 2026
    This location has had power since Friday and still hasn’t been opened up. I’ve called the numbers that were left on the door Saturday/Sunday and was answered by the district manager Mr. Greene and was told that nothing was going to be done until Monday because he, “Doesn’t work on the weekends.” I’ve also tried to reached out to the Regional Vp, but only got his voicemail and no call back. My understanding is that there is no plan to notify customers when the location is opened and no plan to reimburse anyone either. The pictures of the exposed wiring were from June 20th with power running through them. I asked when this was going to be fixed and Greene tried to say it was caused by Beryl which was a bald faced lie. Usually fluorescent light fixtures are run by 120-277 volts and there is power. Why leave this safety hazard around this long? They’ve also changed this location to an automated kiosk, so good luck trying to get a person to help you with anything via phone or email. The AC also hasn’t been working for quite some time, just look at other google reviews. So I would hesitate on storing anything here that could develop mildew or mold. 11/5/2024 These problems still have not been addressed and Public Storage is not returning calls. They've also changed the site to an unmanned kiosk station now, so good luck getting help. They've actually got more electrical problems since, now the ac unit 220v disconnect is bent open. ... Read more
    Jay - 5 November 2024
    Started out fine, but then our rent kept going up every few months. Even though new customers could rent for half the price. They stated I would have to cancel our unit and have my husband sign up for a unit, to secure that cheaper price. What a hassle for your loyal customers. It’s air controlled… well supposed to be. The last few times we have gone it seemed like there was no air conditioning on. It was very hot. Every time we went, there was never any available carts. Or the carts would be broken. We moved out on 6/30 and went elsewhere. My account still states we owe a July balance. I have called 2 times and left 2 VM for our property manager. Never heard anything back in 48 hours. Update: Today, 2 weeks since I posted this review… I received a call from their district manager. Nice guy, told me he look at my account and fixed the balance issue. Then asked me to change my Google review and if would give them 5 stars. I stated that would update the review to reflect that I was reached out to and that my account balance was handled. But that I stand by everything else I stated in this review. Buddy, if I was going to give you a 5 star review, I would still be a customer. ... Read more
    Courtney L. - 19 July 2024
    Everything started great, and then it went downhill! They kept raising the monthly cost, the main entrance doors never worked right, the app maybe worked once or twice, the facility was filthy, and the climate control was mainly hot. Plus, you could never get help, and now they went to an ATM style service on-site. I moved my unit to Life Storage, and it is great! Life Storage facility is very well kept, on-site help, and you get more for your money - you can lock in your pricing. ... Read more
    D. N. - 20 June 2024
    I was able to get a great deal on a unit here, and used the 3 day weekend to get some of our holiday decor out of the garage. Renting was so easy. I just did everything online, and Public Storage sent me my unit number, and gate code, and when I got there, everything went so smoothly! There are maps posted, so I didn’t have any trouble finding my unit, and everything is so clean! I highly recommend renting here for an easy, no hassle process! ... Read more
    nocstudent - 30 May 2024
    I rented for about 3 months and always found it to be clean and doors always working. A huge shoutout to Trinity who from minute 1 was helpful, smiling and always pleasant. She keeps a watchful eye while she is there on what’s going on and is a huge asset when asking questions or needing help. Friendly and great! ... Read more
    Dana P. - 17 December 2021

    About this facility

    Located in the rapidly growing area of Richmond, Texas, this Public Storage facility at 5240 West Grand Pkwy South offers storage solutions for a wide range of needs. With small, medium, and large units, there’s plenty of room to accommodate everything from seasonal items to the contents of an entire home.

    This facility features climate-controlled units, making it an excellent choice for protecting delicate belongings from the Texas heat and humidity. The property also includes elevators and first-floor access, ensuring hassle-free navigation of its multi-level storage setup. For added convenience, all units are indoor, providing an extra layer of protection against weather. Security is prioritized here with security cameras, a gated entry, and an onsite manager. For customers needing vehicle space, parking is also available.

    With the option for online payment, credit cards accepted, and moving supplies available for purchase onsite, this Public Storage facility is especially suited for those seeking a modern, secure, and convenient storage experience in Richmond.

    Price comparison

    See how this facility's unit prices compare to others in Richmond, broken down by size.

    Small $60/mo
    Location minimum Location maximum
    $12/mo $150/mo
    Medium $199/mo
    Location minimum Location maximum
    $70/mo $316/mo
    Large $269/mo
    Location minimum Location maximum
    $60/mo $859/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    36

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    37

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 36, Bike Score®: 37

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • 24 Hour Fitness

      Recreation & Entertainment 0.05 miles

    • Best Buy

      Shopping 0.17 miles

    • El Pollo Loco

      Food & Drinks 0.19 miles

    • Kohl's

      Shopping 0.37 miles

    • James Avery Jewelry

      Shopping 0.38 miles

    • Buffalo Wild Wings

      Food & Drinks 0.4 miles

    • Fort Bend County Tax Assessor-Collector Katy Branch

      Services 0.47 miles

    • Fairfield Inn & Suites Houston Katy

      Services 0.52 miles

    • Phillips 66

      Services 0.54 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 5240 West Grand Pkwy South is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 5240 West Grand Pkwy South, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 5240 West Grand Pkwy South for specific restrictions and recommendations.

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