Storage Hub - 11882 Potranco Road FM-1957, San Antonio, TX 78253

4.9/5 - 908 Reviews
Location:
11882 Potranco Road FM-1957, San Antonio, TX 78253
Office hours:
  • Mon-Sat: 9 a.m. - 6 p.m.

Storage Hub - 11882 Potranco Road FM-1957, San Antonio, TX 78253

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    $105/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $109/mo
    5x10 Self Storage 50 Sq. Ft.
    $98/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $95/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $80/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $75/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $220/mo
    10x15 Self Storage 150 Sq. Ft.
    $210/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $160/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $150/mo
    10x10 Self Storage 100 Sq. Ft.
    $140 - $149/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled First Floor Access
    $375/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $360/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled Elevator
    $345/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $270/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    908
    Number of reviews

    Read some helpful reviews of Storage Hub, shared by real renters with genuine experiences and honest opinions.

    Teedie - 8 July 2026
    Tofer m. - 3 June 2026
    Tori L. - 1 June 2026
    Gracie G. - 1 May 2026
    My wife and I were previous customers for over 5 years. Previously known as AAA-Storage. Manager Dora would always go above and beyond if we needed assistance. The only reason we decided to leave this location is simple. We moved. We used to live in Amherst subdivision area. Tried Extra Space storage since it was closer to our new home Worst mistake ever. Not even a week moving into the stirage unit we had mis communication issues with their staff. We gave them a year to see how we felt if to continue to stay at that location or not. Decided it was best to go back to this location known now as Storage Hub. Spoke to Dora and as usual she welcomed us back with open arms. Glad we are going back. Should of never left. Thank you so much Dora for your assistance. Great staff is key at any job location. If it wasn't for Dora's great customer service and communication skills we probably would just deal at the Extraspace where we are at now. But for us, if we encounter bad aura while doing business anywhere, We're out. Thanks again for the great customer service ?? ... Read more
    David P. - 19 January 2026
    Mr. Dora helped me with all of my storage needs. She was on top of everything I needed even showed me how big my storage unit was gonna be got me the best price and match the online price as well. I very much greatly appreciate her time and patience. ... Read more
    Roman C. - 22 November 2025
    Storage hub is A1. I was contacted about my storage unit not being secure. Dora was very customer oriented and pleasure to do business with. She informed me of the issue ASAP and walked me through the mitigation. Thanks Dora! I recommend Storage Hub for your storage accommodations. You won’t be disappointed. ... Read more
    Jason A. - 28 October 2025
    Jennifer - 27 October 2025
    Michael H. - 23 September 2025
    Diana L. - 3 September 2025
    Jillian H. - 16 August 2025
    Bri m. - 29 July 2025
    Kimberly M. - 30 June 2025
    Storage space is very clean and secure. Dora the manager is friendly and always reaches out via phone call or text ( whichever is convenient to you) to discuss answer any questions you have or anything related to your storage before escalating it and charging you fees. 10/10 recommend this place! ... Read more
    chukwuka I. - 10 June 2025
    We’ve been renting here for a while, and recently needed to upsize after realizing our two smaller units just weren’t enough. Dora, the property manager, made the entire process of moving into a larger unit seamless. She is an absolute gem—kind, helpful, and incredibly professional. She went above and beyond to make sure we got what we needed. Highly recommend this facility, especially with Dora running the show! ... Read more
    Annie A. - 9 June 2025
    Dora the property manager does great work. She helped my grandmother out every time she needed help with her unit. Since my grandmother only speaks Spanish Dora made sure to be here whenever my grandmother was coming just so she can help her out and take care of her. Great storage unit with a great manager. ... Read more
    Jalen S. - 28 April 2025
    Great storage unit. This is the cleanest unit/property that I have used. Great customer service is the cherry on top. I highly recommend here if you’re looking for a clean, nice unit at an affordable price! ... Read more
    WldChld1976 - 8 March 2025
    This place is great! From the moment I walked in I was greeted with a smile. Dora Castañda was awesome and very helpful and informative. I recommend Key storage to anyone looking for a safe and secure storage unit at a great price!!! ... Read more
    Casey J. - 8 March 2025
    I had an excellent experience with Dora and her assistant Andrew at A-AAAKey - Amherst. They went above and beyond to personally help me choose the best storage unit for my needs and made sure I got the best price available, including discounts. Their commitment to customer service is top-notch, and as a military-friendly business, they truly understand the importance of supporting service members. I highly recommend their services to anyone looking for storage solutions! ... Read more
    Justyn D. - 21 January 2025
    Dora was such great help today & really made sure that I was taken care of. Her Customer Service was a 10/10!! Definitely will be referring all my other Military friends to come here whenever they are looking for storage! ... Read more
    Jb B. - 11 January 2025
    Dora Castaneda did an outstanding job and her customer service is impeccable. She made my experience at Key Storage enjoyable and explained to me very thoroughly each aspect of renting a unit. She is the main reason why I decided to pull the trigger and utilize a unit at this location and am grateful for her outstanding professionalism and catered to my military needs!! Highly recommended for anyone looking at Key Storage to ask for her! ... Read more
    Andrew C. - 4 January 2025

    About this facility

    Located at 11882 Potranco Road FM-1957 in San Antonio, TX, this Storage Hub facility offers a wide range of unit sizes, including small, medium, and large options to suit your personal or business storage needs. The convenience of multi-level storage with elevators ensures seamless access to units, no matter their location within the facility. For additional convenience, first-floor access units are also available.

    San Antonio's warm and humid climate makes the facility's climate-controlled units an ideal choice for protecting sensitive items like furniture, electronics, and documents from moisture and temperature fluctuations. This facility also provides indoor storage options for added protection from the elements and drive-up access for easy loading and unloading. Enhanced security features such as security cameras and an onsite manager ensure peace of mind, while the gated entry helps maintain restricted access.

    This facility stands out with its contactless renting, making the storage experience straightforward and hassle-free. With features like parking availability, online payment options, and moving supplies available for purchase, this location is perfect for individuals, families, and businesses in the San Antonio area looking for a secure and flexible storage solution.

    Price comparison

    See how this facility's unit prices compare to others in San Antonio, broken down by size.

    Small $94/mo
    Location minimum Location maximum
    $10/mo $337/mo
    Medium $176/mo
    Location minimum Location maximum
    $30/mo $650/mo
    Large $338/mo
    Location minimum Location maximum
    $31/mo $1205/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    36

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    33

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 36, Bike Score®: 33

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Dollar General

      Shopping 0.12 miles

    • Valero

      Services 0.12 miles

    • Potranco Automotive

      Services 0.23 miles

    • Lone Star CrossFit

      Recreation & Entertainment 0.29 miles

    • Sandra's

      Food & Drinks 0.31 miles

    • Shipley Do-Nuts

      Food & Drinks 0.55 miles

    • Domino's

      Food & Drinks 0.63 miles

    • Walgreens

      Shopping 0.65 miles

    • Murphy USA

      Services 0.69 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 11882 Potranco Road FM-1957 is accessible during regular access hours, typically Mon-Sat: 9 a.m. - 6 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Storage Hub - 11882 Potranco Road FM-1957, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 11882 Potranco Road FM-1957 for specific restrictions and recommendations.

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