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Potranco Self Storage - 12950 Potranco Road, San Antonio, TX 78253

4.4/5 - 59 Reviews
Location:
12950 Potranco Road, San Antonio, TX 78253
Office hours:
  • Tue-Fri: 9 a.m. - 6 p.m.

Potranco Self Storage - 12950 Potranco Road, San Antonio, TX 78253

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $47 - $52/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $79 - $81/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $52 - $56/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $25 - $35/mo
    15x10 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $145/mo
    12x15 Vehicle 180 Sq. Ft.
    Car Storage Outdoor Access Parking
    $75/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $105 - $119/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $75 - $80/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $260/mo
    20x15 Vehicle 300 Sq. Ft.
    Climate-Controlled Car Storage Drive-up Access Other Vehicle Storage Outdoor Access
    $250/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $175/mo
    20x10 Vehicle 200 Sq. Ft.
    Climate-Controlled Car Storage Drive-up Access Other Vehicle Storage Outdoor Access
    $170/mo
    12x40 Vehicle 480 Sq. Ft.
    Outdoor Access Parking RV Storage
    $125/mo
    12x35 Vehicle 420 Sq. Ft.
    Outdoor Access Parking RV Storage
    $115/mo
    12x30 Vehicle 360 Sq. Ft.
    Outdoor Access Parking RV Storage
    $105/mo
    12x24 Vehicle 288 Sq. Ft.
    Outdoor Access Parking RV Storage
    $95/mo
    12x20 Vehicle 240 Sq. Ft.
    Car Storage Outdoor Access Parking
    $85/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $260/mo
    10x30 Vehicle 300 Sq. Ft.
    Climate-Controlled Car Storage Drive-up Access Other Vehicle Storage Outdoor Access
    $199/mo
    10x20 Vehicle 200 Sq. Ft.
    Climate-Controlled Car Storage Drive-up Access Other Vehicle Storage Outdoor Access
    $170/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $160/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Online Payment
    • RV Storage

    Customer reviews

    4.4/5
    Average rating
    59
    Number of reviews

    Read some helpful reviews of Potranco Self Storage, 12950 Potranco Road, San Antonio, TX 78253, shared by real renters with genuine experiences and honest opinions.

    Randy L. - 7 August 2025
    Candace S. - 22 March 2025
    Mikayla M. - 17 February 2025
    Abbott - 4 November 2024
    Terrible communication and just thought an email would be suffice to inform me about charging my card because I didn’t have the proper lock on, and I was never informed I needed a certain one. They said it was in our lease, would be nice to have the staff tell you that the day you sign the lease. Nope. We will never rent here again. $80 for a 5x5 and we were there 18 days. Don’t rent here. Find somewhere else. ... Read more
    Jen S. - 19 October 2024
    LUZ M. - 6 June 2024
    I got a storage around the 20th of last month because it was close to my place and I heard it was pretty decent. Love Diane. Rented one storage unit and I realized I needed another one. Diane had told me about three times previously that I would get a 10% discount if I got another one so I did a few days later and then another one on 1st of April. I had three climate controlled units but Issues started to come up with billing. I just asked her to pay everything that is due and right after I paid. I went home and I got an email saying I still owed $81. I called to try and clear things up over the phone and got nowhere. I went in the next day, Diane clearly stated that I owed the money. I asked her how and what are the charges, what about the discount, is it for the insurance, etc...I just paid for everything the other day.. I asked her why do you not know where it is coming from or what they were.. She didn't know and blamed the computer for the issues and now she has to check all the other accounts. I paid the bill but I didn't appreciate her excuse. So on the 16th I get an email for my fees for next month. I don't see no discount, no mention about the other charges or anything. no corrections or anything. I got all my stuff out and gave my 10 day notice. I felt like I was being cheated and someone to sit there and act like they have no clue what's going on. I hoped she would at least look into it or even correct the issues. The facility is nice and clean, climate controlled units for the most part okay (guess it depends on how they schedule the air), but overall okay. Seriously need to considering some new equipment or proper training for billing. If you do rent a storage from here. Make sure to go over your charges on your account. ... Read more
    Christian S. - 26 September 2023
    Diane Morris provided outstanding service, and was always there to help. During our six month stay the facilities/grounds were well secured and extremely well maintained. If the need arises will not hesitate to go back. ... Read more
    R 2. - 3 March 2022
    We were very happy with the service at Potranco Storage. Diane was a life saver multiple times for our family, during our move and transition. We had 2 units at one point and could not have asked for better support when we had some mishaps occur (that were our fault). We had the climate controlled and the non controlled so were able to experience both types of units. Very happy with them and would use again! ... Read more
    Shantal W. - 9 May 2021

    About this facility

    Conveniently located at 12950 Potranco Road in San Antonio, TX, this Potranco Self Storage facility offers a variety of storage unit sizes, including small, medium, and large units, catering to a wide range of storage needs. Perfect for the warm Texas climate, climate-controlled units are available to protect sensitive belongings like electronics, furniture, and documents from extreme heat and humidity.

    This facility provides a full suite of modern amenities. Customers can enjoy drive-up access for effortless loading and unloading, as well as indoor units for added convenience. Vehicle storage needs are well taken care of with parking options and dedicated RV storage spaces. Security is a top priority, with features such as a gated entrance, security cameras, and an onsite manager ensuring peace of mind. For added flexibility, contactless renting and online payment options make the process simple and convenient.

    Additionally, moving supplies are available for purchase on-site, making this facility a one-stop solution for storage and moving needs. Ideal for San Antonio residents dealing with space constraints or those in transition, this facility offers a reliable and hassle-free storage experience.

    Price comparison

    See how this facility's unit prices compare to others in San Antonio, broken down by size.

    Small $51/mo
    Location minimum Location maximum
    $9/mo $299/mo
    Medium $100/mo
    Location minimum Location maximum
    $9/mo $575/mo
    Large $167/mo
    Location minimum Location maximum
    $38/mo $1225/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    21

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    19

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 21, Bike Score®: 19

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Little Caesars

      Food & Drinks 0.24 miles

    • Sonic

      Food & Drinks 0.25 miles

    • CVS Pharmacy

      Services 0.27 miles

    • Lin's Express

      Food & Drinks 0.69 miles

    • Walgreens

      Shopping 0.77 miles

    • Domino's

      Food & Drinks 0.79 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 12950 Potranco Road is accessible during regular access hours, typically Tue-Fri: 9 a.m. - 6 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Potranco Self Storage - 12950 Potranco Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 12950 Potranco Road for specific restrictions and recommendations.

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