Extra Space Storage - 12991 Potranco Road, San Antonio, TX 78253

4.7/5 - 306 Reviews
Location:
12991 Potranco Road, San Antonio, TX 78253
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 12991 Potranco Road, San Antonio, TX 78253

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled
    $89/mo
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $73/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $73/mo
    10x5 Self Storage 50 Sq. Ft.
    $58/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $52/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled
    $89/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $73/mo
    7x5 Self Storage 35 Sq. Ft.
    Climate-Controlled Elevator
    $42/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $92/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $78/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $73/mo
    5x10 Self Storage 50 Sq. Ft.
    $58/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $52/mo
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled
    $61/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $48/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $33/mo
    20x5 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $106/mo
    15x10 Self Storage 150 Sq. Ft.
    $181/mo
    10x15 Self Storage 150 Sq. Ft.
    $181/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $172/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $137/mo
    10x10 Self Storage 100 Sq. Ft.
    $138/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $136/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $106/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $207/mo
    20x10 Self Storage 200 Sq. Ft.
    $192/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $150/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $346/mo
    10x30 Vehicle 300 Sq. Ft.
    Drive-up Access Parking RV Storage
    $245/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $207/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $256/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Parking
    $192/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $150/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Elevators
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    306
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    They drew you in with low rates but then have all kinds of additional charges. It looked like initially it was going to be 56 per month for me. After all the fees my first payment was 150. Very unhappy. Will use my 1 month then leave. ... Read more
    Michael S. - 21 February 2026
    I would like give a warm round of applause to Nick! He was extremely professional, friendly, and he provided outstanding customer service. However, I attempted to downsize the unit that I was in during early autumn but the elevator was NOT functioning. This went on for at least two months. Therefore costing me money. Finally, I simply stopped trying. The Stars are for NICK and NOT for how the elevator situation wqs handled. That portion would be a zero!!! ... Read more
    Danny F. - 6 February 2026
    Haven N. - 4 October 2025
    I couldn't be happier with my experience at ExtraSpace. Nick was very welcoming, professional and went above and beyond to make the process easy. The main office and units are spotless, and I feel very confident that my items are secure. ... Read more
    Annika J. - 30 September 2025
    Daphne P. - 30 September 2025
    We just got our storage unit and it was such an easy and quick process. Nick was super professional and kind and answered every question we had. The facility is clean and well maintained as well! We are excited to have our new unit! ... Read more
    Nasim F. - 5 September 2025
    Great place to store your stuff. Staff is friendly and online prices for storage units are very good. Units are clean and they do have carts to help move your things around but the carts are first come first serve. Great facility. ... Read more
    Andrey P. - 3 September 2025
    Great customer service. Nick helped me switch to the right size unit while keeping discounts in tact. Everything was as advertised with different types of discounts to choose from depending on how long you plan on renting. ... Read more
    Josh G. - 16 July 2025
    Sylvia was great! This was such a smooth transaction. She was very informative, courteous and understanding. She took the time to show us the space, explain everything and answer all of our questions. Highly recommend! ... Read more
    K. K. - 6 June 2025
    Overall I truly enjoyed using the unit here but eventually the price was too much for me. Sylvia was there when I moved out and she was extremely awesome! I strongly considered staying after talking with her and she was very helpful. ... Read more
    Durward J. - 5 April 2025
    Genevieve O. - 2 April 2025
    Sylvia is the BEST!!! She's super helpful and flexible! The units are very clean and definitely climate controlled at a nice temperature. They have multiple push carts there for you to use for loading your belongings on to take to your Unit, or to your vehicle from your unit - So convenient! I feel some Unit sizes are a little expensive. The rent went up like 3 times high and fast on my unit. But, they do run specials which is a plus! Overall, I know my belongings are safe and if I have any questions Sylvia is more than happy to answer them! I Definitely recommend this storage! Easy access from 2 different roads too. Gate security and they have monitors in their office to keep their eyes on mischief which has never happened and I've owned a unit there for 3 years! Great Storage! Great Manager! ... Read more
    Roberta J. - 31 March 2025
    Very professional and outgoing staff :) they helped me get the best price and thoroughly explained what each charge on my account was, etc. The building is also very clean and nice. Kris in particular was very kind, knowledgeable, and accommodating, and even helped me with some heavy items. I was treated very well. If you need a storage unit please go to this one!!! :) ... Read more
    Jordan A. - 10 February 2025
    I truly want to thank Chris for all his help. His customer service has been exceptional . I had a usual circumstance but Chris eased my mind and walked me through with nothing but positive outcomes. I highly recommend Extra Space Storage to anyone wanting a great storage experience. Chris be cause of you, in the future if I’m ever in need of a storage place this will be the place for me. Chris again thank you so very much. ... Read more
    joe g. - 17 December 2024

    About this facility

    Located at 12991 Potranco Road in San Antonio, this Extra Space Storage facility offers a range of unit sizes, including small, medium, and large, to accommodate a variety of storage needs. Whether you're decluttering your home, storing business inventory, or safeguarding seasonal items, you'll find an option that suits your requirements.

    This facility features climate-controlled units, which are essential for protecting your belongings from the heat and humidity common in San Antonio. The facility also offers indoor access, drive-up access, and multi-level storage with convenient elevator access, making it easy to load and unload your items. For added convenience, contactless renting and online payment options simplify the rental process.

    Ideal for those with larger vehicles, the property provides parking and RV storage options. With a focus on security, the facility is equipped with security cameras, a gated entrance, and an onsite manager for added peace of mind. It's especially well-suited for families, professionals, or business owners in the area looking for secure and hassle-free storage.

    Price comparison

    See how this facility's unit prices compare to others in San Antonio, broken down by size.

    Small $65/mo
    Location minimum Location maximum
    $10/mo $337/mo
    Medium $145/mo
    Location minimum Location maximum
    $30/mo $650/mo
    Large $216/mo
    Location minimum Location maximum
    $31/mo $1205/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    20

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    32

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 20, Bike Score®: 32

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Sonic

      Food & Drinks 0.06 miles

    • Little Caesars

      Food & Drinks 0.08 miles

    • CVS Pharmacy

      Services 0.15 miles

    • Lin's Express

      Food & Drinks 0.61 miles

    • Domino's

      Food & Drinks 0.69 miles

    • Walgreens

      Shopping 0.69 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 12991 Potranco Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 12991 Potranco Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 12991 Potranco Road for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now: