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Public Storage - 9870 Highway 90A, Sugar Land, TX 77478

4.8/5 - 384 Reviews
Location:
9870 Highway 90A, Sugar Land, TX 77478
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.
24/7 ACCESS

Public Storage - 9870 Highway 90A, Sugar Land, TX 77478

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $103/mo
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $78/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $67/mo
    5x7.5 Self Storage 38 Sq. Ft.
    Climate-Controlled Elevator Swing
    $47 - $56/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $40/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $242 - $272/mo
    10x15 Self Storage 150 Sq. Ft.
    $78/mo
    10x12.5 Self Storage 125 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $226/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $224/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $193 - $208/mo
    20x30 Self Storage 600 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $826/mo
    10x40 Self Storage 400 Sq. Ft.
    $221/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $503/mo
    10x30 RV 300 Sq. Ft.
    Boat Storage Car Storage Drive-up Access Other Vehicle Storage Outdoor Access RV Storage
    $191/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $372/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $325/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $91/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Security Camera
    • Gate
    • Kiosk Available
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    384
    Number of reviews

    Read some helpful reviews of Public Storage, 9870 Highway 90A, Sugar Land, TX 77478, shared by real renters with genuine experiences and honest opinions.

    I have been a customer at your Public Storage location for a few years now, and I am writing to share my appreciation for your manager, Brenda. She has consistently been present and exceptionally helpful, taking care of every issue that has come up during my time there. Thank you for taking the time to read this and for providing such great service. ... Read more
    Antony A. - 15 October 2026
    This storage is clean with temp control. I feel safe storing my stuff there . Staff has always been helpful and friendly. My last visit was very pleasant especially with the help of a wonderful staff named Brenda who was having her lunch break but made the time and best efforts to help me. Thank you, Brenda! ... Read more
    YL C. - 7 October 2026
    We were tenants at this climate-controlled storage facility for approximately five years, and unfortunately, our experience went from frustrating to completely unacceptable. Over the years, management was consistently difficult to reach and, more often than not, simply nonexistent. Even when corporate instructed us to make an appointment with the on-site manager, we would do so only to have her arrive late or not show up at all. We had several smaller issues over the years and chose to overlook the poor customer service because, ultimately, we believed our belongings were safe. Unfortunately, that turned out not to be the case. We lost a significant amount of furniture and personal belongings after an extended power outage affected the climate-controlled units. We were never notified that the facility had lost power or that our belongings could be at risk. By the time we returned to our unit, many of our items were covered in mold and mildew and were beyond saving. Had we simply been notified, we could have checked on our unit and potentially prevented thousands of dollars in damage. More recently, our other storage unit was burglarized, and the response from management was incredibly disappointing. We lost thousands of dollars’ worth of personal belongings, including items that cannot simply be replaced. Rather than receiving assistance during an already upsetting situation, management was anything but helpful. Even more concerning, the police investigating the burglary were informed that there were no cameras available to assist with the investigation. We were also told that the facility’s records showed we had not accessed our units in well over a year. That is simply inaccurate. I have dated photographs taken inside our units only a couple of weeks before the burglary. After that experience, we finally decided to move our remaining belongings to another climate-controlled storage facility. The difference was immediately apparent. Our new facility has security cameras in the actual hallways where the storage units are located, something we now realize is incredibly important when choosing a storage facility. Unfortunately, even moving out did not end our problems. After completely vacating our unit, we were still charged by this facility, adding yet another issue we had to deal with after everything else that had already occurred. For years, we overlooked the poor management, missed appointments, lack of communication, and smaller problems. What we cannot overlook is losing furniture and personal belongings to mold and mildew in a facility we specifically paid to be climate controlled, losing thousands of dollars in property to a burglary, discovering there were no hallway cameras available to help police, being given access records that did not match our own documented visits, and then continuing to be charged after we moved out. When you rent a storage unit, especially a climate-controlled unit, you are trusting the facility with belongings that may have significant financial and sentimental value. You should be able to expect reasonable security, functioning climate control, accurate records, communication when something goes seriously wrong, and management that is actually available when customers need help. After approximately five years as tenants, we finally learned the hard way how important those things are. I would strongly encourage anyone considering this facility to ask very specific questions about where cameras are located, how access is recorded, how climate control is monitored, what happens during an extended power outage, and whether tenants are notified when their belongings may be at risk. We wish we had asked those questions five years ago. ... Read more
    Jessica G. - 2 September 2026
    shae l. - 7 March 2026
    My daughter and I came in for some information about a unit. We were helped by the most amazing Pinky. Super friendly, extremely helpful, top notch customer service! We rented a unit on spot. Highly recommend if you need a storage unit! 10/10! ... Read more
    Ashleigh B. - 7 March 2026
    Ramona C. - 17 January 2026
    Michelle D. - 17 January 2026
    mbNAVARR-O - 1 October 2025
    Mr. A. - 29 July 2025
    I can’t say enough great things about Brenda at UHaul! From the moment we reached out, she went above and beyond to help us find the perfect storage solution for our needs. She was incredibly patient, knowledgeable, and genuinely cared about making sure we got the right size and location at a fair price. Brenda took the time to explain all our options, answered every question we had, and even offered helpful tips to make the process smoother. Her professionalism and kindness turned what could have been a stressful experience into a seamless one. Thanks to Brenda, we found an amazing storage unit that fits our needs perfectly. If you’re looking for storage or moving help, ask for Brenda—she’s an absolute rockstar! UHaul is lucky to have such a dedicated and outstanding employee. 10/10 would highly recommend ... Read more
    Charles A. - 12 June 2025
    I was able to secure a 5X10 storage unit with ease thanks to the wonder work by Ms. Brenda who assisted over the phone last Sunday. Today, is Thursday, June 5th and I now have a storage unit and peace of mind regarding my move to downsize. Thank you Ms. Brenda. ... Read more
    Kristina S. - 5 June 2025
    Dave A. - 1 April 2025
    Brenda was super helpful! She was kind enough to let me preview units, gave lots of information on renting with Public Storage, and didn’t let me leave until I had the gate access fully ready! I appreciate you Brenda! ... Read more
    Delia H. - 16 March 2025
    Martha S. - 24 January 2025
    the people who work here are no help, at all the lady with the braids that drive the black bmw was more worried about eating versus helping me. you call the 1800 number it’s no help there is no actual person you can speak too. my items are locked in a storage space that I did not know had a actual code on it. they don’t notify you of any thing besides late fees and and when they about to sell all your shit. i’ll never do business at this location again. why come to work if you can’t help ... Read more
    Kandyce B. - 6 December 2024
    Keith carelessly misentered my money order amount, which I immediately caught. He assured me Michael (District Mngr. ) would contact me since he couldn't do a credit adjustment. I even contacted Brenda (Property Mngr.), but she was totally indifferent and offered no escalation assistance. I decided to move despite being a long-term customer (Storage Choice) to avoid the upcoming month's drastic $70.00-rate increase after Public Storage purchased the location. On my check out date I took pictures of my vacated unit (to document no trash was left behind) since Brandon said a walk-through wasn't necessary. Before leaving I finally spoke to Michael who politely assured me that I would receive a refund by mail for the payment error. It's been over 3 months and I still haven't received it. I tried calling/texting Michael but he hasn't responded. ... Read more
    t. m. - 13 April 2024

    About this facility

    Located at 9870 Highway 90A in Sugar Land, this Public Storage facility offers a range of unit sizes, including small, medium, and large, to meet diverse storage needs. With roll-up and swing doors available, customers can select a unit configuration that best suits their belongings. The facility also provides climate-controlled units, which are ideal for protecting temperature- and humidity-sensitive items in the Texas heat.

    This facility is designed with convenience and security in mind. It features drive-up access, indoor units, and elevators for multi-level storage, making it easy to load and unload items regardless of unit location. For added peace of mind, there are security cameras, and an onsite manager is available to assist as needed. Additional amenities include 24-hour access and parking, which is suitable for both car storage and RV storage.

    For those planning a move, this facility offers retail moving supplies and truck rentals on-site, while online payment and credit card acceptance simplify account management. This Public Storage location is a great option for Sugar Land residents in need of secure and accessible storage with a variety of modern conveniences.

    Price comparison

    See how this facility's unit prices compare to others in Sugar Land, broken down by size.

    Small $67/mo
    Location minimum Location maximum
    $11/mo $189/mo
    Medium $193/mo
    Location minimum Location maximum
    $48/mo $262/mo
    Large $361/mo
    Location minimum Location maximum
    $78/mo $826/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    45

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    38

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 45, Bike Score®: 38

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • SECU

      Services 0.23 miles

    • Fazli Law Firm

      Services 0.27 miles

    • Exxon

      Services 0.33 miles

    • Drury Inn & Suites Houston Sugar Land

      Services 0.35 miles

    • Pappasito's Cantina

      Food & Drinks 0.4 miles

    • Chevron

      Services 0.44 miles

    • Subway

      Food & Drinks 0.47 miles

    • Finish Line

      Shopping 0.49 miles

    • Spec's

      Shopping 0.53 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 9870 Highway 90A offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 9870 Highway 90A, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 9870 Highway 90A for specific restrictions and recommendations.

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