HGS Self Storage - 500 Mall Drive, Waco, TX 76712

4.7/5 - 217 Reviews
Location:
500 Mall Drive, Waco, TX 76712
Office hours:
24/7 ACCESS
  • Mon-Fri: 9 a.m. - 6 p.m.
  • Sat: 9 a.m. - 12 p.m.
24/7 ACCESS
(254) 776-7714

HGS Self Storage - 500 Mall Drive, Waco, TX 76712

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • 24 hour access

    Access your unit any time, day or night, when available

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up First Floor Access Outdoor Access
    $55/mo
    5x5 Self Storage 25 Sq. Ft.
    Roll-Up First Floor Access Outdoor Access
    $40/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up First Floor Access Outdoor Access
    $95/mo
    10x10 Self Storage 100 Sq. Ft.
    Swing First Floor Access Outdoor Access
    $75/mo
    10x25 Self Storage 250 Sq. Ft.
    Roll-Up First Floor Access Outdoor Access
    $125/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up First Floor Access Outdoor Access
    $105/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    217
    Number of reviews

    Read some helpful reviews of HGS Self Storage, shared by real renters with genuine experiences and honest opinions.

    Miguel L. - 6 October 2025
    HGS was in a good location. It had security cameras all around plus locked gates. The lady in the office was there for all my needs and very nice. I would use them again if I ever need a storage unit. ... Read more
    Trecienda M. - 1 October 2025
    Tanaka S. - 5 September 2025
    Nancy W. - 22 August 2025
    Melissa W. - 8 November 2024
    Conveniently located, this is an affordable storage alternative. The Property Manager, renders exceptional customer service, is down-to-earth, and very professional. Thank ya kindly for making the transition easier. ???? ... Read more
    Reginald T. - 7 October 2024
    Brooke E. - 1 July 2024
    Nice facility; however, be aware that you will be charged for the entire month even if they are given a two weeks notice of move-out (required). We moved out on 7th (move out notice given the prior month for the 14th). They do not prorate the rent although they are free to rent that same space out again to a new tenant. Not a big deal but they might have mentioned this with the move out confirmation. ... Read more
    Timothy D. - 12 September 2023
    Wonderful experience and on site staff is fantastic! I looked at several other places in Waco, and this is the only one I found that was both affordable, and felt safe and secure with on-site staff. Robyn is amazing! I absolutely love her, and she works to be friendly, approachable, and available. Would 100% recommend this site to anyone needing to store things in Waco. ... Read more
    Megan B. - 18 May 2023
    First id like to say i reserved this unit and got an immediate response which made this super easy to rent this place. But I on my end had a few set backs as to making the check in times I had set. I had started thinking that im really upsetting this person because of my rescheduling. But i was so wrong Robyn Ware the Property Manager there is just Awesome. I thought i was gonna get the third degree instead i got a free lock for my building. How awesome is that? And its a good lock not some cheap lock. So after getting the lock and going over the do and donts everything went as planned and the price i was quoted was spot on and no surprise charges or anything. So after we wrap that up she follows me out to my unit and shows me where its at and wants to make sure that the unit is clean and swept out and ready to move in Well it did need some sweeping i mean i could have just.dealt with it it wasn't bad at all but when.she was done it couldn't have gotten any better. She then informed me what to do in case of emergency if one was to happen. Then also to tell her if i seen any 4 legged critters of any kind ,color or size because they have a regular exterminator scheduled that does his thing to keep it nice and pest free. Also the unit i received was like all metal.walls and ceilings and very well constructed to where i don't think one of them grey fuzzy creatures can make his way in my unit anyway So that's a big plus i think and that about sums it up .I am very happy i chose HGS Self Storage and I highly recommend if your needing a clean and rodent proof unit ..Reserve one here, you'll'll like it. I do. And im a little on the picky side. ... Read more
    CHRIS N. - 4 September 2020

    About this facility

    Located at 500 Mall Drive in Waco, TX, this HGS Self Storage facility offers a variety of unit sizes, including small, medium, and large, to accommodate any storage need. All units come with roll-up doors, making it simple to load and unload your belongings. The facility's convenient features cater well to Waco's mix of residential, student, and business storage demands.

    This facility ensures convenient and secure storage with 24-hour access, first-floor access, and drive-up access for easier loading and unloading. The inclusion of climate-controlled units is particularly important in Waco’s hot and humid summers, helping protect sensitive items like furniture, electronics, and documents. Security measures include a gated perimeter, security cameras, and an onsite manager, giving renters peace of mind. Ample parking is available, which can be used for vehicle storage.

    For added convenience, this facility accepts credit cards, offers online payment options, and has moving supplies available for purchase. This HGS Self Storage location is ideal for individuals, families, or businesses in Waco who need affordable, secure, and accessible storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Woodway, broken down by size.

    Small $48/mo
    Location minimum Location maximum
    $40/mo $109/mo
    Medium $85/mo
    Location minimum Location maximum
    $55/mo $184/mo
    Large $115/mo
    Location minimum Location maximum
    $39/mo $699/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    40

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    41

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 40, Bike Score®: 41

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Ascension Providence

      Services 0.28 miles

    • Waco YMCA

      Recreation & Entertainment 0.36 miles

    • DePaul Center

      Services 0.41 miles

    • Valero

      Services 0.46 miles

    • Circle K

      Grocery Stores 0.47 miles

    • Motel 6 Woodway, TX

      Services 0.56 miles

    • Shell

      Grocery Stores 0.6 miles

    • Shell

      Services 0.61 miles

    • Hat Creek

      Food & Drinks 0.65 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 500 Mall Drive offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At HGS Self Storage - 500 Mall Drive, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 500 Mall Drive for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (254) 776-7714