Five Star Storage - 400 Ella Street, Whitesboro, TX 76273

4.9/5 - 141 Reviews
Location:
400 Ella Street, Whitesboro, TX 76273
Office hours:
  • Mon-Fri: 8:30 a.m. - 5:30 p.m.
  • Sat: 8:30 a.m. - 1:30 p.m.

Five Star Storage - 400 Ella Street, Whitesboro, TX 76273

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $106 - $126/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $85/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $227/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $122 - $191/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Keyless Unit Access
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    141
    Number of reviews

    Read some helpful reviews of Five Star Storage, shared by real renters with genuine experiences and honest opinions.

    My widowed sister has rented a unit here for around three years. I’m writing this review because April and Tami have been so kind, helpful , and, professional. I’m grateful because unfortunately I live faraway and can’t always be there to assist my sister. The facility is secure with a gated entry, well-lit, and always clean. The climate control kept her furniture in perfect condition. Highly recommend this place for long-term storage!" ... Read more
    John C. - 26 February 2026
    April was great to work with. She was very nice and helpful. Everything with very smooth and showed me the storage units. Helped me with the app and entrance thru gate and storage unit. Very nice and clean facility. I am pleased to rent a storage unit from Five Star Whitesboro. ... Read more
    Debra C. - 22 February 2026
    April was INCREDIBLY helpful in helping us get our unit. From the holding process all the way to having to call to finalize it all! She was so sweet and we were able to have great conversation while viewing the unit and finishing all the paperwork. The units and building are very clean. ... Read more
    Covan B. - 21 February 2026
    From start to finish, April was absolutely wonderful. The reason for even needing storage was tough, and she was so much help and so friendly. I laughed and smiled when all I wanted to originally do was cry. She is a gem. Simply caring about service to everyone is becoming harder to find. I appreciate her so much! And the facilities were very clean. I have no concern of my sofa and couch being stored there, and the cost is reasonable. Thank you so much! ... Read more
    Jennifer S. - 20 February 2026
    I cannot say enough good things about Five Star Storage, especially April. From the very beginning, she went above and beyond to help me. I live four hours away, and she patiently walked me through every payment option and explained everything I could handle remotely so I wouldn’t have to stress about being there in person. She didn’t just do the bare minimum — she made sure I understood all my options and even helped me think through different storage solutions within the facility to make sure I had the best setup for my situation. She was thorough, professional, kind, and incredibly attentive to detail. It’s rare to find customer service like that anymore. April truly cares, and it shows. Five Star Storage is lucky to have her. If we’re being honest, people like her are the reason businesses keep customers long-term. That’s leadership-level service right there. ... Read more
    LaBeccah D. - 17 February 2026
    We just moved in Oct 1st as they were offering 50% off the first 3 months for the size/type of unit I wanted. I picked a 10x10 climate controlled unit. The unit itself was clean and odor free and in great distance to the entrance! They don’t use traditional padlocks and keys! It’s all through an app which is think is so cool! No more extra keys or misplacing them after letting your husband borrow them! Simply share access through the app and they can get gate access as well as the unit! So cool! Prices are affordable! They do require renters or homeowners insurance though which has been a first for me! Access hours are okay (close at 9pm). Also, they need to get more carts in there! Maybe one/two per building or a place to park the carts outdoors by the building entrances because I had to go through each building to find one and I could only find the one. Anyways, set up was easy, units are clean, staff is friendly and knowledgeable! Will definitely be referring people here !! ... Read more
    Atziry V. - 2 October 2025
    Melody K. - 5 August 2025
    Getting set up was a breeze..security is the bomb and it's climate controlled which you need living in this area. Would definitely recommend to all my friends ?? thank you Brian and all your workers they are amazing!!¡!!! ... Read more
    Stefanie G. - 2 August 2025
    The facility is top notch with all the tech that is incorporated but the management/ownership is less than desired. I moved in on a Tuesday and was out by that Friday. So I move in on a Tuesday and I noticed a neighboring unit was moving things and it turned out he had just moved in a week prior and came back to a flooded unit. The roof leaked and ruined most if not all his things. Speaking with him it appeared management/ownership was not helpful or showed any concern about his ruined things. In fact, management was pushing for the tenant to hurry and move his things out on a Friday because someone was coming to fix the roof that Saturday. Management did not offer any help moving things and just watched the tenant move everything by himself. I was storing very few things but one of the things was my motorcycle. Management advised they need the registration in order for me store my bike there. I showed them the registration was valid until 9/25 but that wasn’t good enough, he wanted the actual paper from the DMV. Who keeps those papers after it is registered? On top of that issue, they require renters insurance to store things there. This may be normal protocol but this was my first rental unit and it sounded a little odd. The day I moved out, I had a friend meet me there to help me. I was inside the gate and he was parked outside the gate waiting for me to let him in. The owner came up to him and asked him why he was there and who he was waiting on in a very combative way. At the end of the day it was a horrible experience and the owner is a complete jerk. ... Read more
    Justin G. - 20 April 2025
    Jazlyn T. - 27 March 2025
    Five Star Storage do deserve 5 stars ! Brand new facility with both climate controlled and regular units, very clean and easily accessible with secured access and camera monitoring. We feel safe for the storage and preservation of our belongings Additionally, Brian and his staff is extremely friendly and helpful. We highly recommend that service in Whitesboro ... Read more
    Pierre D. - 17 December 2024
    I recently had the pleasure of visiting Five Star, and I must say that my experience began the moment I walked through the door. The atmosphere was inviting, but what truly stood out was the courtesy of the employee who greeted me. From the get-go, I felt a sense of warmth and genuine hospitality that is often lacking in many places today. The staff member was not only friendly but also eager to assist, which made me feel valued as a customer. This sort of courteous interaction is refreshing and sets a positive tone for the entire visit. ... Read more
    B “. - 26 November 2024
    Babe B. - 20 November 2024
    The owner and his mother were so helpful and kind. They had no problem showing us different options between all the areas. This is definitely the best, and cleanest, storage facility in Whitesboro along with the best move-in prices. In addition, unlike many other facilities, they have an app that you download and it has your storage units on it. You use this app to access the gates and your storage units. You don’t even have to have a lock on your unit because they are smart locks! Pretty awesome place! 5 stars all the way! ... Read more
    Jessica P. - 8 November 2024
    Steve S. - 21 August 2024

    About this facility

    Located at 400 Ella Street, this Five Star Storage facility in Whitesboro provides a range of small, medium, and large units to meet diverse storage needs. With climate-controlled units, this facility is ideal for protecting sensitive items from the heat and humidity often experienced in Texas. Whether you need a compact space for personal belongings or a larger unit for household storage, there’s a solution here.

    This facility offers drive-up access and indoor units, making loading and unloading convenient regardless of the weather. Secure parking options are available, perfect for vehicle storage, while those with RVs will appreciate the spacious layout for RV storage. Safety is a priority, with a robust security camera system and an onsite manager for added peace of mind. The keyless unit access and contactless renting options enhance convenience, while features like online payment, moving supplies for purchase, and truck rentals simplify the entire storage process.

    This Five Star Storage facility stands out for its modern amenities, flexible access, and excellent security, making it perfect for families, students, or anyone needing reliable and convenient storage in the Whitesboro area.

    Price comparison

    See how this facility's unit prices compare to others in Whitesboro, broken down by size.

    Medium $96/mo
    Location minimum Location maximum
    $85/mo $129/mo
    Large $175/mo
    Location minimum Location maximum
    $122/mo $227/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    11

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    31

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 11, Bike Score®: 31

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Whitesboro Dental

      Services 0.34 miles

    • Family Dollar

      Shopping 0.58 miles

    • Whitesboro City Hall

      Services 0.66 miles

    • Whitesboro Police Department

      Services 0.66 miles

    • United States Post Office

      Services 0.69 miles

    • Dollar General

      Shopping 0.7 miles

    • E-Z Mart

      Services 0.7 miles

    • E-Z Mart

      Grocery Stores 0.71 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 400 Ella Street is accessible during regular access hours, typically Mon-Fri: 8:30 a.m. - 5:30 p.m., Sat: 8:30 a.m. - 1:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Five Star Storage - 400 Ella Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 400 Ella Street for specific restrictions and recommendations.

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