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Prime Storage - 12220 Five Mile Road, Fredericksburg, VA 22407

4.8/5 - 537 Reviews
Location:
12220 Five Mile Road, Fredericksburg, VA 22407
Office hours:
24/7 ACCESS
  • Mon-Fri: 10 a.m. - 6 p.m.
  • Sat: 10 a.m. - 4 p.m.
24/7 ACCESS
(540) 779-0075

Prime Storage - 12220 Five Mile Road, Fredericksburg, VA 22407

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $81/mo
    5x10 Self Storage 50 Sq. Ft.
    First Floor Access
    $68 - $76/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $47/mo
    5x5 Self Storage 25 Sq. Ft.
    First Floor Access
    $37 - $42/mo
    5x4 Self Storage 20 Sq. Ft.
    Climate-Controlled First Floor Access
    $41/mo
    10x15 Self Storage 150 Sq. Ft.
    First Floor Access
    $231/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $159/mo
    10x10 Self Storage 100 Sq. Ft.
    First Floor Access
    $150 - $157/mo
    10x20 Self Storage 200 Sq. Ft.
    $341/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    537
    Number of reviews

    Read some helpful reviews of Prime Storage, 12220 Five Mile Road, Fredericksburg, VA 22407, shared by real renters with genuine experiences and honest opinions.

    I was very disappointed that every 3-4 months my rent was increased. I gave a 2 week notice of vacating. I emptied my storage unit. The manager checked it and said I was good to go. Thanks for being a customer. And that there would not be any more rental payments to my account. I was charged anyway for September. I have made numerous calls to complain, I have made 2 visits to ask for a refund of my money. I have been given a list of problems but the manager said they would get this resolved. It has been over a month and the issue is not resolved. My next option is to contact my attorney. ... Read more
    Linda L. - 13 October 2026
    Ginny I. - 23 July 2026
    John G. - 10 February 2026
    j b. - 10 February 2026
    Booked O. - 27 January 2026
    Josh J. - 15 September 2025
    My initial review was that staff went above and beyond to help while on-site. Facilities were clean and modern. Prices were reasonable at the time. After having my monthly rate increase from $193 to $236 after a few months of leasing, I was pretty upset and emailed them to let them know. I received a call from a nice woman who helped answer my questions and even dropped the total rate increase to $210. She said that the rate increase typically happens 2-3 months after someone starts a lease, which I don’t think is right, but the rate increase won’t happen again for another year, which I do think is right. I asked if my total monthly cost would ever go down, and she said no…they only ever go up. So it’s funny that they say they “fluctuate” based on current market conditions, but they only seem to fluctuate UP! I’m not happy with how this business handles their pricing, but at least I was able to reduce how much it hurt ??????? Someone said that storage businesses like this are predatory, and I would agree. They lure you in with low prices and then because you signed a contract that says they can up their prices at any point for any reason, that’s what they do…for any reason. I will never do business with any storage place ever again…especially prime storage. ... Read more
    Timothy C. - 26 August 2025
    Sean was very accommodating and made good recommendations to rent a second storage unit. He also assisted us with recommending to provide copy of home insurance for a discount. We are happy with Sean position of site manager. ... Read more
    Fernando A. - 20 August 2025
    Very friendly staff, helpful, willing to answer all your questions. The site is clean, well lit at night and easy to maneuver around. I have used a few other storage places in the area, but find this one better than the rest, highly recommend. ... Read more
    Nick L. - 28 July 2025
    Shawm and Emilia are both professional and I am really impressed with their customer service skills. I'm a new customer and I'm very happy with the services provided. I'll definitely recommend someone. ... Read more
    Esther F. - 21 July 2025
    Mick N. - 7 June 2025
    I had an excellent experience with Prime Storage! From start to finish, their customer service was outstanding. Amelia was especially great—she was friendly, knowledgeable, and went above and beyond to make sure I had the perfect storage unit for my needs. The facility was clean, well-maintained, and secure, giving me peace of mind that my belongings were safe. The rental process was seamless, and access to the unit was always convenient. I highly recommend Prime Storage to anyone looking for a reliable and professional storage solution. Thank you, Amelia, and the rest of the team for the exceptional service! ... Read more
    Crystal B. - 22 February 2025
    James M. - 24 January 2025
    The workers are always pleasant and extremely helpful. Amelia and Sean work with you to ensure that you get the best renting experience. I’ve been renting from them for years now and would highly recommend this space for your storage needs. ... Read more
    Brittany W. - 12 December 2024
    Their prices are the best around. Their facility is clean. The staff is not only professional, and personal, but friendly. Amelia is really great to work with, I can't say enough positive things about her. ... Read more
    Kevin B. - 7 December 2024
    I've had a great experience with Prime so far. The friendly and helpful staff has stood out from the first day. I also am very pleased with my new unit and the building it is located within, especially its covered drive-in and its on-site bathroom (such a big plus for anyone doing major loading or unloading or unit rearranging). ... Read more
    C F. - 22 October 2024

    About this facility

    Located at 12220 Five Mile Road in Fredericksburg, VA, this Prime Storage facility offers a wide range of storage unit sizes, including small, medium, and large options. Whether you’re decluttering your home, managing a move, or need extra space for business inventory, this facility provides climate-controlled units to protect temperature-sensitive belongings from Fredericksburg’s seasonal humidity and temperature swings.

    Convenience is a priority at this facility, with drive-up access for easy loading and unloading, as well as 24-hour access for those who need flexibility in their schedule. Additional features such as indoor units, multi-level storage, and first-floor access ensure options to suit varied preferences. The facility also caters to larger storage needs, offering parking and RV storage for vehicles and recreational trailers.

    Equipped with security cameras, a gated entrance, and an onsite manager, this location prioritizes safety. For added ease, customers can enjoy contactless renting and online payment options. With retail moving supplies available onsite, this facility is ideal for residents, businesses, and vehicle owners in the Fredericksburg area seeking secure, accessible, and flexible storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Fredericksburg, broken down by size.

    Small $55/mo
    Location minimum Location maximum
    $16/mo $232/mo
    Medium $180/mo
    Location minimum Location maximum
    $86/mo $383/mo
    Large $341/mo
    Location minimum Location maximum
    $60/mo $1669/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    43

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    38

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 43, Bike Score®: 38

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • AAA Pools

      Shopping 0.06 miles

    • Bills Service Center

      Services 0.08 miles

    • Lidl

      Grocery Stores 0.12 miles

    • 7-Eleven

      Services 0.17 miles

    • 7-Eleven

      Grocery Stores 0.17 miles

    • Dunkin'

      Food & Drinks 0.18 miles

    • George's Pizza

      Food & Drinks 0.19 miles

    • Dollar Tree

      Shopping 0.26 miles

    • Mullens Garage

      Services 0.29 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 12220 Five Mile Road offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Prime Storage - 12220 Five Mile Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 12220 Five Mile Road for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (540) 779-0075