Prime Storage - 12220 Five Mile Road, Fredericksburg, VA 22407

4.8/5 - 525 Reviews
Location:
12220 Five Mile Road, Fredericksburg, VA 22407
Office hours:
24/7 ACCESS
  • Mon-Sun: 8 a.m. - 8 p.m.
24/7 ACCESS
(540) 779-0075

Prime Storage - 12220 Five Mile Road, Fredericksburg, VA 22407

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

Unit size details are currently not available for this property. Please the property operator for details about available units.

Amenities & features

  • Climate-Controlled
  • Indoor
  • 24 hour access
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • Multi-Level Storage
  • Online Payment
  • RV Storage

Customer reviews

4.8/5
Average rating
525
Number of reviews

Read some helpful reviews of Prime Storage, shared by real renters with genuine experiences and honest opinions.

John G. - 10 February 2026
j b. - 10 February 2026
Booked O. - 27 January 2026
Josh J. - 15 September 2025
My initial review was that staff went above and beyond to help while on-site. Facilities were clean and modern. Prices were reasonable at the time. After having my monthly rate increase from $193 to $236 after a few months of leasing, I was pretty upset and emailed them to let them know. I received a call from a nice woman who helped answer my questions and even dropped the total rate increase to $210. She said that the rate increase typically happens 2-3 months after someone starts a lease, which I don’t think is right, but the rate increase won’t happen again for another year, which I do think is right. I asked if my total monthly cost would ever go down, and she said no…they only ever go up. So it’s funny that they say they “fluctuate” based on current market conditions, but they only seem to fluctuate UP! I’m not happy with how this business handles their pricing, but at least I was able to reduce how much it hurt ??????? Someone said that storage businesses like this are predatory, and I would agree. They lure you in with low prices and then because you signed a contract that says they can up their prices at any point for any reason, that’s what they do…for any reason. I will never do business with any storage place ever again…especially prime storage. ... Read more
Timothy C. - 26 August 2025
Sean was very accommodating and made good recommendations to rent a second storage unit. He also assisted us with recommending to provide copy of home insurance for a discount. We are happy with Sean position of site manager. ... Read more
Fernando A. - 20 August 2025
Very friendly staff, helpful, willing to answer all your questions. The site is clean, well lit at night and easy to maneuver around. I have used a few other storage places in the area, but find this one better than the rest, highly recommend. ... Read more
Nick L. - 28 July 2025
Shawm and Emilia are both professional and I am really impressed with their customer service skills. I'm a new customer and I'm very happy with the services provided. I'll definitely recommend someone. ... Read more
Esther F. - 21 July 2025
Mick N. - 7 June 2025
I had an excellent experience with Prime Storage! From start to finish, their customer service was outstanding. Amelia was especially great—she was friendly, knowledgeable, and went above and beyond to make sure I had the perfect storage unit for my needs. The facility was clean, well-maintained, and secure, giving me peace of mind that my belongings were safe. The rental process was seamless, and access to the unit was always convenient. I highly recommend Prime Storage to anyone looking for a reliable and professional storage solution. Thank you, Amelia, and the rest of the team for the exceptional service! ... Read more
Crystal B. - 22 February 2025
James M. - 24 January 2025
The workers are always pleasant and extremely helpful. Amelia and Sean work with you to ensure that you get the best renting experience. I’ve been renting from them for years now and would highly recommend this space for your storage needs. ... Read more
Brittany W. - 12 December 2024
Their prices are the best around. Their facility is clean. The staff is not only professional, and personal, but friendly. Amelia is really great to work with, I can't say enough positive things about her. ... Read more
Kevin B. - 7 December 2024
I've had a great experience with Prime so far. The friendly and helpful staff has stood out from the first day. I also am very pleased with my new unit and the building it is located within, especially its covered drive-in and its on-site bathroom (such a big plus for anyone doing major loading or unloading or unit rearranging). ... Read more
C F. - 22 October 2024

About this facility

Located at 12220 Five Mile Road, this Prime Storage facility in Fredericksburg, VA offers convenient solutions for a variety of storage needs. The facility provides small storage units ideal for seasonal items, household overflow, or compact business inventory. Its multi-level storage design ensures options for those requiring extra space within a manageable footprint.

This facility features climate-controlled units, protecting your items from Virginia’s humid summers and fluctuating temperatures year-round. With easy drive-up access and indoor storage options, loading and unloading are straightforward, even during inclement weather. The facility also offers parking and RV storage, making it a practical choice for those with larger vehicles or recreational vehicles. Security is a top priority here, with security cameras, gated access, and an onsite manager to give you peace of mind.

Additional perks include 24-hour access for ultimate flexibility, contactless renting, and the convenience of online payments. With moving supplies available on-site, this Prime Storage facility is particularly suited for residents and businesses seeking secure, accessible, and user-friendly storage solutions in Fredericksburg.

Location & walkability

This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

43

out of 100

Walk Score

Car-Dependent

Most errands require a car

38

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 43, Bike Score®: 38

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • AAA Pools

    Shopping 0.06 miles

  • Bills Service Center

    Services 0.08 miles

  • Lidl

    Grocery Stores 0.12 miles

  • 7-Eleven

    Services 0.17 miles

  • 7-Eleven

    Grocery Stores 0.17 miles

  • Dunkin'

    Food & Drinks 0.18 miles

  • George's Pizza

    Food & Drinks 0.19 miles

  • Dollar Tree

    Shopping 0.26 miles

  • Mullens Garage

    Services 0.29 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

The facility at 12220 Five Mile Road offers 24/7 access, allowing you to visit your unit at your convenience.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Prime Storage - 12220 Five Mile Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 12220 Five Mile Road for specific restrictions and recommendations.

Storage units for rent – StorageCafe
Contact this property now:
(540) 779-0075