Nine Mile Road Self Storage - 4118 Nine Mile Road, Henrico, VA 23223

3.9/5 - 55 Reviews
Location:
4118 Nine Mile Road, Henrico, VA 23223
Office hours:
  • Mon-Sat: 9 a.m. - 5 p.m.

Nine Mile Road Self Storage - 4118 Nine Mile Road, Henrico, VA 23223

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

  • Onsite Manager

    On-site staff available to assist with property needs

Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities & features

  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Security Camera
  • Gate
  • Credit Cards Accepted
  • Online Payment

Customer reviews

3.9/5
Average rating
55
Number of reviews

Read some helpful reviews of Nine Mile Road Self Storage, shared by real renters with genuine experiences and honest opinions.

Gary L. - 10 September 2024
I have had a unit here for a year + , paid every month on time. I lost my credit card that was linked to the account for the unit, so I was late getting the payment in.... Every week that you are late, they charge you $20. I had planned to just pay for the month that I missed with the following month's bill.... until I got a notice saying that they would charge an additional $75 (default) fee on top of the $60 in late fees, bringing my bill for the month that I missed to a total of $260. I had been in contact with the "manager' the whole time, letting her know the situation, and they constantly sent me emails saying that they didn't know what was going on and hadn't heard from me. My unit costs $60 a month, ...so just know that if you miss a month, no matter how long you have been renting, you will pay 4x your renting fee, and the manager doesn't not care one bit. There is absolutely NO customer service here. If you are looking for a cheap storage unit that is tiny, and don't care about customer service, or paying increasing late fees, then go for it, but just know that if anything goes wrong and you miss a payment, they will take full advantage of the situation and continue to charge you with fees (that increase) until you make your payment....Also, after the first day you miss your payment, they put an additional lock on your unit and deny you access through the gate until it is paid. ... Read more
Eli B. - 29 March 2024
I've had a storage unit with this location for 14 years. I had my leg amputated last year and almost lost it due to the manager changing locations. They cut the lock off and almost sold it. This year I'm ALREADY being charged a late fee. The manage has my card info and has been taking it out the 3rd of every month. This time it didn't get taken out UNTIL it was late and they sent me a threatening letter AGAIN. I WISH I had corporates number but they keep that a secret from all customers. I wouldn't suggest renting from them. They've also gone up 4 times in a year telling me they are bringing up to today's fee ... Read more
Arlene M. - 11 January 2024
They ok I wish they had bigger units all they have are 7x15 and 5x15 prices are ok 120 with a 10 dollar deposit. My suggestion is if you want to use Nine mile road storage make sure pack good and tight or just find a storage place with bigger units. ... Read more
TY G. - 5 May 2022
Shaheed S. - 13 November 2021
They allowed a random lady they never seen me with before come in pay on my unit didn’t notify me because she said she was my mother (which she wasn’t )she was an old roommate who stole my storage key and was gained access to my unit and took my belongings. And all they can say was I shouldn’t have gave her my code or key and they don’t even know the sistuation. Smh now my stuff is just gone ... Read more
Tykia H. - 19 March 2018

About this facility

Located at 4118 Nine Mile Road in Henrico, VA, this Nine Mile Road Self Storage facility offers small storage units, ideal for residents or businesses in need of compact storage solutions. Whether you’re decluttering your home, storing seasonal items, or managing inventory for your business, these units provide practical space for your needs.

This facility is designed with convenience and security in mind. It features drive-up access, making it easy to load and unload items directly from your vehicle. The presence of an onsite manager ensures assistance is readily available during operating hours, while security cameras provide an added layer of protection. With gated access, customers can feel confident their belongings are secure.

For added convenience, this facility accepts credit cards and offers online payment options. Moving supplies are also available for purchase, making it a one-stop shop for storage and packing needs. This facility is a great choice for local Henrico residents seeking a secure and accessible storage solution.

Location & walkability

This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

38

out of 100

Walk Score

Car-Dependent

Most errands require a car

40

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 38, Bike Score®: 40

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Nine Mile & Masonic

    Transportation 0.12 miles

  • Nine Mile & Martin

    Transportation 0.13 miles

  • Nine Mile & Meadowspring

    Transportation 0.26 miles

  • Nine Mile & Watson

    Transportation 0.29 miles

  • Eastern Henrico Government Center

    Services 0.34 miles

  • Eastern Henrico Government Center

    Transportation 0.35 miles

  • Walgreens

    Shopping 0.39 miles

  • Walgreens

    Services 0.39 miles

  • SunTrust

    Services 0.41 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

The facility at 4118 Nine Mile Road is accessible during regular access hours, typically Mon-Sat: 9 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Nine Mile Road Self Storage - 4118 Nine Mile Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 4118 Nine Mile Road for specific restrictions and recommendations.

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