SmartStop Self Storage - 1716 East Cary Street, Richmond, VA 23223

4.7/5 - 244 Reviews
Location:
1716 East Cary Street, Richmond, VA 23223
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 4 p.m.
  • Sun: 10 a.m. - 2 p.m.

SmartStop Self Storage - 1716 East Cary Street, Richmond, VA 23223

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $140/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $99/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $251/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $251/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $155/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $411/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled First Floor Access
    $370/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled Elevator
    $344/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $278/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    244
    Number of reviews

    Read some helpful reviews of SmartStop Self Storage, shared by real renters with genuine experiences and honest opinions.

    Living in Church Hill, this has been the most convenient storage facility. I use it to store my pop-up market gear, and the fact that I can back into a covered spot right at the loading dock and pile everything onto a cart for one trip - it has been hands down the easiest loading and unloading experience out of all of the storage options I've tried. (I've also never run into a situation where every single space was taken, there has always been parking.) The space is clean, and above all else - the staff has been amazing. They are friendly, they know me by name, and they have always been able to help when I need it. The big orange carts go through phases of getting a little run down, but they do get them replaced/repaired. Would highly recommend! ... Read more
    Claire V. - 3 March 2026
    Lauren F. - 18 July 2025
    Kim B. - 4 March 2025
    Dana I. - 17 February 2025
    Daniel B. - 13 February 2025
    I recently got a storage here and the process was so easy. The gentleman that assisted us was very informative, helpful, and had excellent customer service! I would definitely recommend this storage unit. ... Read more
    Breona - 26 January 2025
    Majidah J. - 8 November 2024
    As MorningStar storage this place was great. The employees are very caring, attentive, and pleasure to engage with. However, this place was bought by SmartStop Self Storage during my leasing. This company is a nightmare. The information of the transition was not given in advance to us as paying customers. The phone lines to the office were immediately disconnected, and you were sent to a call center that took upwards of 20+ minutes for someone to answer your call. I was hung up on twice when I was attempting to figure out why the lines were cut and I was unable to get in touch with staff about my storage unit. I also attempted to leave feedback about how unorganized and poorly executed this transition was. I was promptly hung up on by a call center worker. My advice is to now avoid this business as there is no longer a professional, welcoming, and respectful atmosphere. ... Read more
    Takesha - 9 August 2024

    About this facility

    Located in the lively Shockoe Slip area of Richmond, this SmartStop Self Storage facility at 1716 East Cary Street offers a variety of unit sizes, including small, medium, and large options, to cater to different storage needs. Whether you're decluttering your downtown apartment or need extra space for your business, this facility has you covered.

    With climate-controlled units, your belongings are protected from the seasonal humidity and temperature swings common in central Virginia. The facility also features indoor access units and multi-level storage, accessible via elevators, making it convenient to move items in and out. For added peace of mind, the property is equipped with security cameras and an onsite manager, ensuring a safe and secure environment.

    This facility enhances convenience with contactless renting, online payment options, and moving supplies available for purchase. Ideal for urban dwellers and business owners, this SmartStop Self Storage facility offers a reliable solution for modern storage needs.

    Price comparison

    See how this facility's unit prices compare to others in Richmond, broken down by size.

    Small $120/mo
    Location minimum Location maximum
    $30/mo $261/mo
    Medium $219/mo
    Location minimum Location maximum
    $43/mo $420/mo
    Large $351/mo
    Location minimum Location maximum
    $95/mo $1563/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    94

    out of 100

    Walk Score

    Walker's Paradise

    Daily errands do not require a car

    57

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    75

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 94, Transit Score®: 57, Bike Score®: 75

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Bottoms Up Pizza

      Food & Drinks 0.04 miles

    • Wonderland RVA

      Food & Drinks 0.05 miles

    • Sumo San Restaurant

      Food & Drinks 0.05 miles

    • POSH

      Food & Drinks 0.05 miles

    • The Pizza Place

      Food & Drinks 0.05 miles

    • VLR Law Office

      Services 0.05 miles

    • 18th & Main

      Transportation 0.07 miles

    • Main & 18th

      Transportation 0.07 miles

    • Shockhoe Market

      Grocery Stores 0.07 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1716 East Cary Street is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 4 p.m., Sun: 10 a.m. - 2 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At SmartStop Self Storage - 1716 East Cary Street, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1716 East Cary Street for specific restrictions and recommendations.

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