CubeSmart Self Storage - 3959 Garwood Avenue, Portsmouth, VA 23701

4.7/5 - 353 Reviews
Location:
3959 Garwood Avenue, Portsmouth, VA 23701
Office hours:
  • Mon-Fri: 10 a.m. - 6 p.m.
  • Sat: 10 a.m. - 4 p.m.

CubeSmart Self Storage - 3959 Garwood Avenue, Portsmouth, VA 23701

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $128/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $132/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $118/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $62/mo
    5x4 Self Storage 20 Sq. Ft.
    Climate-Controlled Elevator
    $46/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $191/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $148/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $419/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    353
    Number of reviews

    Read some helpful reviews of CubeSmart Self Storage, shared by real renters with genuine experiences and honest opinions.

    The front desk staff was amazing! They throughly explained the unit sizes and price. The lobby is nice and neat. The units that I was shown on the tour were very clean. I highly recommend this location! ... Read more
    Georgia P. - 12 June 2026
    Travis H. - 3 March 2026
    Tracey J. - 27 February 2026
    RENEA G. - 26 February 2026
    Jay M. - 17 January 2026
    Savage 3. - 10 October 2025
    I don't not have a good experience. Within a month my price went up to $120 for a 5x5 unit. Then I was overcharged and had to wait about a week to get my money back!!!! And there is hardly never anyone in the office in Portsmouth!!!! Go to another company!!!! ... Read more
    Johnnie B. - 6 August 2025
    Rella, so sorry I forgot yesterday. I had every intention of recognizing your friendly professionalism. A sad rare treat now days. I was so surprised when we returned to store my things. It was the perfect size with room left over for more if needed. Just like you suggested. Sure I'm telling all my friends. ... Read more
    berreta b. - 11 June 2025
    Katlyn M. - 6 June 2025
    Hailey H. - 12 March 2025
    I am very satisfied with Greenwood Self Storage! I have had a great experience and I would recommend this place. Marcia was truly helpful, kind, pleasant and very professional. When I had a small issue, she was there to help solve the problem and when she stated she would return my call she did just that. I am truly thankful for her great customer service skills and her professionalism. Marcia thank you again! My evening will be fantastic just because you went above and beyond. Don't ever hesitate to give Maria the kudos she deserves. -Cherise ... Read more
    Reese W. - 14 February 2025
    I am only giving five stars because of my experience with a specific location and that would be the Greenwood location in Portsmouth, Virginia. I actually have been disappointed with Prime's customer service itself because the constant random raising of fees but I will say that the employees at this location have all helpful and polite and I've always appreciate THEIR service in the years I stored there. Ashley and Sylvia are Awesome! ... Read more
    Kween P. - 30 January 2025
    The storage facility is great. I just thought the price was a bit too much and they went up like every 3 months. I had to go. It is a good facility though. The price should be locked in for at least 6 months. I prefer a year. ... Read more
    Rhonda G. - 27 December 2024
    I gave them two stars because they were okay until they randomly went up on the rent. It went from 69 a month to them randomly emailing me that it's going up to 80 something dollars for this month, then next month it's going to go up again to 103. I know it is their prerogative to go up for no reason, but the only reason why I'm with greenwood storage was for the decent priced rent UPDATE: The district manager was kind enough to reach out to me to resolve the issue at hand. The way the email was sent, I read it the wrong way. There were two different numbers on the email, and I assumed one of them said it went up as of right now by $10. Then, next month, it will go up again. They did give a 30-day notice before the up charge. The district manager was kind enough to give me a little discount on the up charge for the miscommunication, and I am grateful that she reached out to me. I decided to bump up their rating because of the kindness that was given to me for the miscommunication ... Read more
    Metal B. - 13 November 2024

    About this facility

    Located at 3959 Garwood Avenue in Portsmouth, VA, this CubeSmart facility offers small storage units ideal for accommodating personal items, seasonal belongings, or business supplies. Portsmouth's mild winters and humid summers highlight the value of the climate-controlled units, keeping your belongings protected from temperature fluctuations and excessive moisture.

    This facility features indoor access and multi-level storage, making it a practical option for those prioritizing convenience and organization. For added peace of mind, the property is equipped with security cameras and benefits from an onsite manager, ensuring a secure storage environment. Need to store a vehicle? The facility also offers parking options for added flexibility.

    With modern conveniences like contactless renting, online payment, and the ability to use credit cards, this CubeSmart facility makes it easy to manage your storage needs. You’ll even find moving supplies available for purchase on-site. This location is an excellent choice for individuals and businesses seeking secure, hassle-free storage solutions in the Portsmouth area.

    Price comparison

    See how this facility's unit prices compare to others in Portsmouth, broken down by size.

    Small $97/mo
    Location minimum Location maximum
    $25/mo $178/mo
    Medium $170/mo
    Location minimum Location maximum
    $68/mo $295/mo
    Large $419/mo
    Location minimum Location maximum
    $70/mo $547/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    49

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    27

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    43

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 49, Transit Score®: 27, Bike Score®: 43

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Food Lion

      Grocery Stores 0.12 miles

    • Rite Aid

      Services 0.18 miles

    • CVS Pharmacy

      Services 0.18 miles

    • CVS Pharmacy

      Shopping 0.19 miles

    • Rite Aid

      Shopping 0.19 miles

    • Joe's Kwik Mart

      Grocery Stores 0.24 miles

    • Exxon

      Services 0.24 miles

    • Burger King

      Food & Drinks 0.25 miles

    • Family Dollar

      Shopping 0.65 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 3959 Garwood Avenue is accessible during regular access hours, typically Mon-Fri: 10 a.m. - 6 p.m., Sat: 10 a.m. - 4 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At CubeSmart Self Storage - 3959 Garwood Avenue, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3959 Garwood Avenue for specific restrictions and recommendations.

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