Ocean Storage - 3500 Towne Point Road, Portsmouth, VA 23703

4.9/5 - 467 Reviews
Location:
3500 Towne Point Road, Portsmouth, VA 23703

Ocean Storage - 3500 Towne Point Road, Portsmouth, VA 23703

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $176/mo
    5x10 Self Storage 50 Sq. Ft.
    Alarm Climate Controlled Elevator Roll-Up First Floor Access
    $119/mo
    5x10 Self Storage 50 Sq. Ft.
    Alarm Climate Controlled Roll-Up First Floor Access
    $100/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $100/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $94/mo
    5x5 Self Storage 25 Sq. Ft.
    Alarm Climate Controlled Elevator Roll-Up
    $92/mo
    10x15 Self Storage 150 Sq. Ft.
    Alarm Climate Controlled Elevator Roll-Up
    $295/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $140/mo
    10x10 Self Storage 100 Sq. Ft.
    Alarm Climate Controlled Elevator Roll-Up
    $186/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $159/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $110/mo
    20x20 Self Storage 400 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $530/mo
    10x20 Self Storage 200 Sq. Ft.
    Alarm Climate Controlled Elevator Roll-Up
    $369/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    467
    Number of reviews

    Read some helpful reviews of Ocean Storage, shared by real renters with genuine experiences and honest opinions.

    Thomasine was great! She was the reason I got a storage space , very sweet and kind and a pleasure. She toured the storage explained everything perfectly to make my storage experience pleasant and easy ! Recommend 100%! ... Read more
    Nay S. - 12 December 2025
    Mrs. Cindy is usually the staff that I see and she is excellent ! She is honestly straight forward and direct. Once she notices something she addresses it, which also grants customers like myself (as being a woman) comfortable safety. ... Read more
    LAS H. - 20 September 2025
    Ms. Cindy was so helpful! I came in knowing nearly nothing about renting a storage unit. She was explained everything and helped me getting the best deal, which really puts my mind at ease for our move. ?? ... Read more
    Deja F. - 4 September 2025
    Cindy does an awesome service for me. I am disabled and she makes sure I understand all policies and documents needed to keep my account safe. The building and bathrooms are always clean ! I have been a customer for over a year now and have had no complaints. ... Read more
    Camille B. - 30 August 2025
    Absolutely wonderful. Ms Bray and Ms Cindy helped me out very well and they will help you with any of your concerns and never lead you in the wrong direction so go see them if you need a storage unit as they are both very helpful and will work with you. ... Read more
    Brandon N. - 30 July 2025
    Ms. Brayanah was Magically Awesome. Helping Me From Before I even got here. Starting with the call back from Mr. Elton. My experience began online searching for various TEMP CONTROLLED Storage at reasonable rates…cause Imma Be Here For AWhile…. AntYwhooo. Both Elton and Brayannh heard my requests and made it Work. Both super personable and patient, walking me through the financials to expect and then the facility. Beyond what I had envisioned happily. Soo Clean, Soooo Clean!! And plenty of materials on hand if needed, mattress covers, dust covers, locks, boxes and more. DONT FORGET EVEN A TRUCK RENTAL!!! BAAABEEE!!! Where Were They When I 1st Arrived to Virginia in 2006!!! Check ‘em Out For YourSelf!! Tell’m Pam Recommended YOU TO STOP THROUGH! ... Read more
    pamela p. - 2 June 2025
    I have been a customer for 3.5 years. Every time I go the facility it is clean and my possessions are secure. Cindy has been extremely helpful to me and has responded to my questions with professionalism, knowledge, and patience. Please reward her for commitment to excellent customer service! ... Read more
    Yvette - 30 April 2025
    The manager Cyndi and the staff has always been very accommodating during my time of Storage needs. The whole process was very quick and I was on my way with a lock and key. When I first came to them, I had a disgruntled roommate trying to get into my storage unit and they called me immediately and changed my code over the phone and protected my unit. I felt that was above and beyond.. ... Read more
    shannon c. - 14 March 2025
    Cindy made this an easy process to renew our rental agreement. She was super helpful and friendly. Definitely recommend Ocean Storage to anyone needing a storage unit. They also have a moving truck that tenants can use. ... Read more
    Churchland L. - 13 March 2025
    It was the best experience one could encounter. Assistant manager Brayanah was very inviting, knowledgeable, and very attentive of my needs. She provided beyond excellent customer service with great eye contact. Brayanah was so inviting and made me feel so comfortable. She is definitely a great example of perfect customer service. Thank you so much for your service :-). ... Read more
    Lamisha D. - 21 February 2025
    Great customer service, very professional. Willing to work with your moving and storage needs. Their service provide easy payment plans and payment options. Storage units of various sizes are clean and climate controlled. I appreciate the fact that they have different locations with different cities. As well. I reffed all of My clients to utilize Ocean Storage. Also to conclude, Cindy is a Very Good Manager/Rep for the Company. Jackie JaQ Got U Covered LLC ... Read more
    JaQKee (. - 20 January 2025
    Brayanah was most excellent! She needs a raise asap!! One of the most easiest and convenient storage unit experiences I’ve ever had. I walked in and first thing I noticed was the attention to detail and how clean the place looked and smelled was the first thing that caught my attention. 5/5 stars and I would definitely will recommend this to my friends and family! ... Read more
    Brodridge S. - 28 December 2024
    I would like to thank the employees of ocean storage for their insistence facilitating the purchasing of an auction unit. They were most helpful and I look forward to doing business with them again. Miss lex I had met at American Storage at an earlier date and was surprised to see her here. John and Courtney & Lex are very proud of their facility and maintain cleanliness proper lighting throughout. I do look forward to having further business that is facility and would have no problems storing my property here. The secure and centrally located to the local military base. ... Read more
    James C. - 22 December 2022

    About this facility

    Located at 3500 Towne Point Road, this Ocean Storage facility in Portsmouth, VA, provides storage solutions with small, medium, and large units to fit a variety of needs. Catering to the dynamic storage demands of the community, these units are equipped with roll-up doors, ensuring easy access and efficient space usage. The facility includes climate-controlled units, an essential feature in the humid Virginia climate to protect your belongings from moisture and extreme temperatures.

    This multi-level facility offers elevators and first-floor access for convenience, as well as the added security of an onsite manager and security cameras throughout the property. For ease of use, the facility provides indoor storage units, contactless renting, and online payment options. With parking available, it's also a practical choice for those needing extra vehicle storage.

    Perfect for Portsmouth residents dealing with limited space or those in transition, this Ocean Storage facility stands out as a secure, modern, and accessible option for both personal and business storage needs.

    Price comparison

    See how this facility's unit prices compare to others in Portsmouth, broken down by size.

    Small $114/mo
    Location minimum Location maximum
    $25/mo $178/mo
    Medium $178/mo
    Location minimum Location maximum
    $68/mo $295/mo
    Large $450/mo
    Location minimum Location maximum
    $70/mo $547/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    43

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    32

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    42

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 43, Transit Score®: 32, Bike Score®: 42

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Royal Farms

      Services 0.04 miles

    • Royal Farms

      Grocery Stores 0.06 miles

    • Churchland Station Portsmouth Post Office

      Services 0.07 miles

    • Vernis Beverly Jr MD

      Services 0.18 miles

    • Dollar General

      Shopping 0.19 miles

    • Bermisa & Bermisa MD

      Services 0.19 miles

    • Bedei Compounding Pharmacy Services

      Services 0.21 miles

    • Nix Restaurant

      Food & Drinks 0.23 miles

    • Zero's Subs

      Food & Drinks 0.24 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Ocean Storage - 3500 Towne Point Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3500 Towne Point Road for specific restrictions and recommendations.

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