Extra Space Storage - 5478 Indian River Road, Virginia Beach, VA 23464

4.9/5 - 884 Reviews
Location:
5478 Indian River Road, Virginia Beach, VA 23464
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 5478 Indian River Road, Virginia Beach, VA 23464

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $194/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator
    $160/mo
    7x13 Self Storage 91 Sq. Ft.
    Climate-Controlled Elevator
    $160/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled
    $171/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $146/mo
    7x8 Self Storage 56 Sq. Ft.
    Climate-Controlled Elevator
    $128/mo
    6x16 Self Storage 96 Sq. Ft.
    Climate-Controlled
    $235/mo
    6x8 Self Storage 48 Sq. Ft.
    Climate-Controlled
    $125/mo
    6x8 Self Storage 48 Sq. Ft.
    Climate-Controlled Elevator
    $115/mo
    5x16 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator
    $160/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $156/mo
    5x12 Self Storage 60 Sq. Ft.
    Climate-Controlled
    $155/mo
    5x12 Self Storage 60 Sq. Ft.
    Climate-Controlled Elevator
    $134/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $119/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $105/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $97/mo
    5x4 Self Storage 20 Sq. Ft.
    Climate-Controlled Elevator
    $89/mo
    4x12 Self Storage 48 Sq. Ft.
    Climate-Controlled
    $125/mo
    4x10 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator
    $102/mo
    4x5 Self Storage 20 Sq. Ft.
    Climate-Controlled
    $72/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $316/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $240/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator
    $198/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $167/mo
    9x15 Self Storage 135 Sq. Ft.
    Climate-Controlled
    $293/mo
    8x22 Self Storage 176 Sq. Ft.
    Climate-Controlled
    $363/mo
    8x22 Self Storage 176 Sq. Ft.
    Climate-Controlled Elevator
    $270/mo
    8x20 Self Storage 160 Sq. Ft.
    Climate-Controlled
    $330/mo
    8x20 Self Storage 160 Sq. Ft.
    Climate-Controlled Elevator
    $251/mo
    8x15 Self Storage 120 Sq. Ft.
    Climate-Controlled
    $283/mo
    8x15 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator
    $198/mo
    7x28 Self Storage 196 Sq. Ft.
    Climate-Controlled
    $481/mo
    7x22 Self Storage 154 Sq. Ft.
    Climate-Controlled
    $319/mo
    7x22 Self Storage 154 Sq. Ft.
    Climate-Controlled Elevator
    $242/mo
    7x18 Self Storage 126 Sq. Ft.
    Climate-Controlled Elevator
    $206/mo
    7x15 Self Storage 105 Sq. Ft.
    Climate-Controlled
    $257/mo
    6x22 Self Storage 132 Sq. Ft.
    Climate-Controlled
    $293/mo
    16x28 Self Storage 448 Sq. Ft.
    Climate-Controlled Elevator
    $439/mo
    10x28 Self Storage 280 Sq. Ft.
    Climate-Controlled
    $688/mo
    10x28 Self Storage 280 Sq. Ft.
    Climate-Controlled Elevator
    $344/mo
    10x22 Self Storage 220 Sq. Ft.
    Climate-Controlled
    $541/mo
    10x22 Self Storage 220 Sq. Ft.
    Climate-Controlled Elevator
    $284/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $492/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $270/mo
    9x27 Self Storage 243 Sq. Ft.
    Climate-Controlled
    $597/mo
    8x28 Self Storage 224 Sq. Ft.
    Climate-Controlled
    $551/mo
    8x28 Self Storage 224 Sq. Ft.
    Climate-Controlled Elevator
    $289/mo
    8x27 Self Storage 216 Sq. Ft.
    Climate-Controlled Elevator
    $283/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Credit Cards Accepted
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    884
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Yasmine and Khadijah are extremely knowledgeable and communicative. They both have given great customer service and have provided me with the information required to help with my concerns and storage needs. ... Read more
    Christopher H. - 12 June 2026
    I had an amazing experience at Extra Space Storage, and I have to give a huge shoutout to Yasmine for making everything so smooth and stress-free. From the moment I walked in, she was welcoming, professional, and extremely helpful. She took the time to explain everything clearly, answered all of my questions, and made sure I found the perfect storage option for my needs. Customer service like this is hard to find these days, but Yasmine truly went above and beyond. Her positive attitude and attention to detail made the entire process quick and easy. You can tell she genuinely cares about helping people and takes pride in what she does. If you’re looking for a clean, well-run storage facility with excellent service, I highly recommend Extra Space Storage — and definitely ask for Yasmine. She’s the reason this place deserves 5 stars! ????? ... Read more
    Jaqun W. - 7 March 2026
    MiAiesha W. - 7 March 2026
    Charisse C. - 28 February 2026
    Debra R. - 27 February 2026
    moira r. - 16 January 2026
    Beware the Bait-and-Switch!!! And don't be fooled like I was by the good reviews ~ there are class action lawsuits against them for this. I've had trouble with this company from day 1. I secured a unit over the phone on a Saturday in Feb 2025 (bc I was moving from out of town) and had a family member confirm my rental in person at the Mission Ridge location in El Paso. The guy seemed helpful and gave me my gate code. I was due to return the UHaul Sunday morning and had made arrangements with movers to help myself and a family member unload into the unit early that day. The gate code didn't work. I got lucky both coming in and going out (and letting in the movers) with fellow renters helping me get in and out. It was an emergency situation bc the UHaul was due back by a certain time in, otherwise I was going to be charged another $250-$300 for it. I called Customer Service multiple times -- they were unhelpful and said there was nothing they could do. They reached out to the manager at the location on my behalf each with each call. The manager didn't contact me until over 2 hours later, AFTER everything was done. On top of that, when I told them fellow renters let me in, they said I could be penalized for entering without my gate code!!! So not only did they cause me to not be able to access my unit as needed, but they were also threatening the possibility of penalizing me for it! I reminded them the error was theirs, not mine, and that I would seek credit for having to pay the extra UHaul fees if it came to that. Given the circumstances, I still had to come in person to the office later that week because my code still wasn't working. Fast forward to August 2025, I called the office because my bill went from $146 to $220. It was at that time that I was told they regularly increase unit rates every 4-6 months. When I said I wasn't told this info when I initially signed up and that had I known this, I would've gone with another company, the guy at the office said that the company was bought by a new company around that time and things changed. I disputed the increase and to his credit he offered me a "discount", but I'm still paying about $30 more per month than before WITHOUT insurance, which was the OTHER thing I wasn't told was automatically being added to my bill each month, after the fact, because it was a requirement. Except now it isn't. DON'T WASTE YOUR MONEY OR YOUR TIME HERE!!! GO SOMEWHERE ESLE and save yourself the hassle! I'm looking into adding my name to the class-action lawsuit. ... Read more
    Mytyl S. - 17 September 2025
    john c. - 4 September 2025
    Been using this storage facility now for 2 years every time I have a issue they take care of me. Customer service is awesome. Had to go in and transfer to a bigger unit and they were very helpful. No issues with walk me up there showing me the new unit and I was all set up in less than 10 minutes. You’re in good hands at the Indian River location. ... Read more
    jamie h. - 29 August 2025
    Aurora C. - 5 August 2025
    Ronald B. - 26 July 2025
    I got Extra Space Storage because their price was perfect and in about 3 months, the price went up. I do like it because it is climate. Controlled very clean staff are somewhat nice. Not the guy that I dealt with gave me such a dirty look. ... Read more
    Little I. - 24 July 2025
    I’ve been using this storage unit for a few months now, and it’s been nothing but smooth and reliable. The facility is clean, well-lit, and very secure. The staff is friendly and always willing to help plus Access hours are convenient 10/10. ... Read more
    Chris J. - 30 June 2025
    Slimy G. - 4 April 2025
    Copper I. - 29 March 2025
    Ashley S. - 25 March 2025
    Kristen M. - 25 March 2025
    Kenneth S. - 9 February 2025

    About this facility

    Located at 5478 Indian River Road, this Extra Space Storage facility in Virginia Beach provides storage solutions designed to meet diverse needs. With small, medium, and large units, this facility is ideal for everything from seasonal items to larger household belongings. Its multi-level storage setup, equipped with elevators, ensures accessibility and convenience for customers with varying storage requirements.

    To help protect belongings from Virginia's humid climate, this facility offers climate-controlled units, making it an excellent choice for items like electronics, furniture, and documents. The facility also provides indoor access, adding an extra layer of protection from weather elements during visits. With a focus on security, there are security cameras and an onsite manager to help ensure a safe storage environment. For seamless entry, the property features a gated access system.

    This facility also caters to modern convenience with contactless renting, online payment options, and an onsite retail store for moving supplies. It’s a reliable choice for residents and businesses in the Virginia Beach area looking for secure and hassle-free storage.

    Price comparison

    See how this facility's unit prices compare to others in Virginia Beach, broken down by size.

    Small $137/mo
    Location minimum Location maximum
    $9/mo $320/mo
    Medium $277/mo
    Location minimum Location maximum
    $38/mo $550/mo
    Large $434/mo
    Location minimum Location maximum
    $84/mo $1500/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    75

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    28

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    58

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 75, Transit Score®: 28, Bike Score®: 58

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Patient First

      Services 0.04 miles

    • Chipotle

      Food & Drinks 0.13 miles

    • Panera Bread

      Food & Drinks 0.16 miles

    • Chick-fil-A

      Food & Drinks 0.17 miles

    • Dollar Tree

      Shopping 0.18 miles

    • Starbucks

      Food & Drinks 0.18 miles

    • Planet Fitness

      Recreation & Entertainment 0.2 miles

    • Burger King

      Food & Drinks 0.2 miles

    • Kempsville Post Office

      Services 0.38 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 5478 Indian River Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 5478 Indian River Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 5478 Indian River Road for specific restrictions and recommendations.

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