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Jack Rabbit Storage - 5929 Providence Road, Virginia Beach, VA 23464

4.8/5 - 450 Reviews
Location:
5929 Providence Road, Virginia Beach, VA 23464
Office hours:
  • Mon-Sun: 9 a.m. - 9 p.m.

Jack Rabbit Storage - 5929 Providence Road, Virginia Beach, VA 23464

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x9 Self Storage 90 Sq. Ft.
    Swing First Floor Access
    $99/mo
    5x19 Self Storage 95 Sq. Ft.
    Swing First Floor Access
    $107/mo
    5x18 Self Storage 90 Sq. Ft.
    Swing First Floor Access
    $89/mo
    5x17 Self Storage 85 Sq. Ft.
    Swing First Floor Access
    $97/mo
    5x15 Self Storage 75 Sq. Ft.
    Swing Drive-up Access First Floor Access
    $89/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Swing Drive-up Access First Floor Access
    $59/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $64/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access
    $107/mo
    10x10 Self Storage 100 Sq. Ft.
    Swing Drive-up Access First Floor Access
    $72/mo
    20x30 Self Storage 600 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access
    $352/mo
    12x30 Self Storage 360 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access
    $269/mo
    10x30 Self Storage 300 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access
    $227/mo
    10x25 Self Storage 250 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access
    $119/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access
    $159/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    450
    Number of reviews

    Read some helpful reviews of Jack Rabbit Storage, 5929 Providence Road, Virginia Beach, VA 23464, shared by real renters with genuine experiences and honest opinions.

    I’ve used Jack Rabbit in the past so I’ve always gone back to them whenever I’ve needed storage and this time was no different. The only critique I would have is that when I opened my storage unit it had a bunch of debris in it from the leaves and I know generally they sweep those out unfortunately, mine didn’t get swept out prior to me, renting it. However, the ease in securing my storage unit was simple and quick and the young lady who I spoke with on the phone was knowledgeable and extremely helpful and pleasant ... Read more
    Vickey L. - 20 July 2026
    Loving N. - 22 June 2026
    Jessica D. - 22 June 2026
    At first, I was a little skeptical because there wasn’t an actual person at the office. However, the online experience turned out to be awesome. I was able to access my storage unit minutes after reserving it. All of my information was sent to me via email/text making the property and the unit easy and convenient to access. ... Read more
    Towanda S. - 17 June 2026
    Travis F. - 8 June 2026
    Rebecca B. - 1 June 2026
    Donot rent here!!!! The customer service was extremely rude, refused my refund! Told me not his poblem and hung up in my face. Units are full of rust and spider webs! When I arrived the combination lock was full of spiderwebs. Then the unit they gave me was across the street not at the address they specifically give you. Their was no information explaining this when signing up online. They will take your money. Go somewhere else ... Read more
    Gods k. - 16 May 2026
    I’ve rented here for over 3 years and overall have had a great experience. The location is very convenient and centrally located, and I’ve never had any issues with damage to my belongings. Accessing my unit through the gate is always easy, and I’ve consistently felt safe here, even late at night. The units themselves are spacious, clean, and well maintained. My main concern is that there’s no longer an on-site office staff. The call center can sometimes provide incorrect information, which becomes frustrating when trying to discuss things like adding additional units or finding availability near your current unit. I’m also disappointed that the bathroom access was removed after the code change, and the yearly price increases have become significant. While I understand rates can go up, losing amenities at the same time makes the value feel a bit harder to justify, especially when some nearby sister locations are more affordable. Overall, though, the property has been clean, secure, and reliable during my time here. ... Read more
    Mizfashionablylate 2. - 15 May 2026
    Do not for any reason rent a storage unit through Jack Rabbit Storage. There is never anyone available to answer any calls. No one is present on the lot. Instead of returning a message they will send an automated text you cannot communicate through. They will send you a portal to make a payment but if you have not checked your email in 24 hours, you are unable to pay so you are locked out. You have to call for assistance which again you can not receive. There website constantly buffers so you cannot make payment that way either. You must call again. Then you will receive late payment fee for not paying on time. I will be removing my items and finding another company but felt others should be warned before considering renting a unit through Jack Rabbit. Do better!!! ... Read more
    Dana W. - 10 April 2026
    I was upsold to the "premium" unit that is about 150 cubic feet less than advertised. They stand on -size may be approximate. Does that mean my payments can be approximate too????? No ability to see a unit or location map of facility. Only blind reserve on internet. The roof of the unit has seemingly never been cleaned with a rusty dust layer over your belongings. The golf cart maintenance guy smiled and waved as I drove by. Only positive so far. Rented from few other outfits in town and this is the worst so far. Shopping around but now will have to take the time to move everything out before planned. Not fun. Waste of my life. ... Read more
    J C. - 22 September 2025
    Rhetta B. - 24 July 2025
    Donna L. - 19 November 2024
    James - 14 October 2024
    Such a great experience!! We needed to store a few rooms worth of household goods for a few months. Jack Rabbit has easy and secure access, on ground level. The facility is always exceptionally clean and bright. So practical! Helpful staff!! This is our go-to storage solution for sure!! ... Read more
    Marlene B. - 27 January 2024
    Olivia is a real gem ~ She was a big help when I was initially searching for a unit, patiently showing me a couple of options to consider. More recently she was very helpful regarding an issue in the building housing my previous unit, as well as facilitating my moving to a smaller (and less expensive) unit that would fit my needs just fine. Every time I've spoken with her she has been just so pleasant and helpful ~ fantastic customer service is hard to come by these days but she epitomizes it! ... Read more
    Kara M. - 12 December 2023
    Update: The corporation has the ability to change your contract and based on how they feel the business should operate. Do note: What is written in your contract can be redacted at their will and you will be told to comply with their requirements... Unless you tell them you will report it to WAVY, in which case, they will honor their contract. I feel that their service was great until it became an issue on new requirements and them not wanting to honor a ~2 month old contract renewal/resigning. Beware to the consumer. Today is my first day here. I have to admit that the staff and Check in process is seamless. I can say with a high degree of confidence that this rental unit will be managed accordingly. I'm glad to have chosen this place for our storage needs. It is also nice to know that management lives on property. ... Read more
    J P. - 28 February 2020
    We have been renting from this location for 3 years now. Carol and Steve (managers) have been great, always helpful and knowlegeable about their different size units. We store our home stuff in one climate controlled and have two big units for our business. And they always are on a first name basis with their customers. I appreciate that personal touch. I would recommend anyone to rent from this location. ... Read more
    Elmer J. - 24 February 2018

    About this facility

    Situated at 5929 Providence Road in Virginia Beach, this Jack Rabbit Storage facility offers a range of storage units in small, medium, and large sizes, ensuring options for everything from a few boxes to larger household items. With climate-controlled units, this facility is ideal for storing temperature-sensitive belongings, especially given Virginia Beach's humid summers. Units feature roll-up and swing doors, providing flexibility based on your storage needs.

    For added convenience, this facility includes drive-up access, allowing tenants to load and unload directly from their vehicles. Indoor units and first-floor access make navigating your storage space simple and stress-free. The property also features parking for vehicle storage and offers security cameras and an onsite manager, ensuring a secure environment for your belongings.

    Additional services such as truck rentals and a retail store for moving supplies make this location particularly convenient for those in transition. With options for online payment, this facility is perfect for busy individuals and families looking for secure, accessible, and convenient storage solutions in Virginia Beach.

    Price comparison

    See how this facility's unit prices compare to others in Virginia Beach, broken down by size.

    Small $86/mo
    Location minimum Location maximum
    $9/mo $271/mo
    Medium $90/mo
    Location minimum Location maximum
    $46/mo $560/mo
    Large $225/mo
    Location minimum Location maximum
    $80/mo $1500/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    57

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    31

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    42

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 57, Transit Score®: 31, Bike Score®: 42

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Speedway

      Services 0.15 miles

    • Hardee's

      Food & Drinks 0.23 miles

    • 7-Eleven

      Grocery Stores 0.25 miles

    • CVS Pharmacy

      Shopping 0.31 miles

    • CVS Pharmacy

      Services 0.32 miles

    • Dunkin'

      Food & Drinks 0.39 miles

    • Lidl

      Grocery Stores 0.43 miles

    • Lot D

      Services 0.67 miles

    • Fire Station #10 - Providence Road

      Services 0.68 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 5929 Providence Road is accessible during regular access hours, typically Mon-Sun: 9 a.m. - 9 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Jack Rabbit Storage - 5929 Providence Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 5929 Providence Road for specific restrictions and recommendations.

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