Jack Rabbit Storage - 109 North Birdneck Road, Virginia Beach, VA 23451

4.7/5 - 411 Reviews
Location:
109 North Birdneck Road, Virginia Beach, VA 23451
Office hours:
  • Mon-Sun: 9 a.m. - 9 p.m.

Jack Rabbit Storage - 109 North Birdneck Road, Virginia Beach, VA 23451

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $104/mo
    5x15 Self Storage 75 Sq. Ft.
    Swing First Floor Access
    $79/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $67/mo
    5x10 Self Storage 50 Sq. Ft.
    Swing First Floor Access
    $59/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $77/mo
    5x5 Self Storage 25 Sq. Ft.
    Swing First Floor Access
    $37/mo
    10x19 Self Storage 190 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access
    $194/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access
    $154/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up Drive-up Access First Floor Access
    $132/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access
    $132/mo
    15x30 Self Storage 450 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access
    $359/mo
    12x30 Self Storage 360 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access
    $299/mo
    10x30 Self Storage 300 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access
    $292/mo
    10x25 Self Storage 250 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access
    $254/mo
    10x22 Self Storage 220 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access
    $229/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access
    $179/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Contactless Renting
    • Security Camera
    • Gate
    • Unstaffed Location
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    411
    Number of reviews

    Read some helpful reviews of Jack Rabbit Storage, shared by real renters with genuine experiences and honest opinions.

    Don't rent here!!!! You may not have access to your unit when you need it. Due to technical issues, the keypad to open the outside door was not working for 2-days straight. I had a truck there ready to pick up half of my stuff and now I will need to make 2 unnecessary car rides to Richmond because I could not open the door. I called the posted number both days. I was left on hold for long periods while I am standing outside in 95 degree weather with no solutions provided. They kept telling me don't press the * key even though the directions sent to me said to start with that. It sounds like staff is not even trained if they repeatedly tell me not to press *. Of course not pressing * had zero impact. No alternative provisions such as, "We will send someone over shortly." If you have a door that can't be opened by the customer that is supposed to be 24x7 access, then you post someone there until access is restored. Absolutely ZERO customer service. I pulled everything out of my storage unit and cancelled it. I had hoped to keep it long term for a few items but this service level is unacceptable. ... Read more
    Brendan H. - 3 July 2026
    This place isn’t the newest or shiniest storage unit but it does the job well. Easy access in and out. Good security, the locks are designed to not be able to take bolt cutters to so that’s a plus. Personally my unit is ina great stop but that a perk just for me. ... Read more
    Adam D. - 19 June 2026
    The door on my unit finally broke. I called the central office and they sent out a repair crew that evening. I was worried about theft because my door was open, but I stopped by the next morning and it was closed and there was a new lock on it. I called again. I got the combination and went in to look at the door unfortunately it was still broken. I called again. Maintenance folks met me and told me the door needed to be replaced. We put a temporary lock on it and I was provided the combination and was told that the door would be done in a matter of two days. I was pretty pleased with the seriousness with which jackrabbit took this issue, their timelines and the pleasantness of their maintenance crew. ... Read more
    Rick P. - 4 June 2026
    I had to move my items out of another storage unit because they started to triple charge me with absolutely no warning beforehand. I was stressed out of my mind and nearly in tears, and I spoke to a gentleman on the phone with JackRabbit Storage instead. He was the absolute sweetest and made sure I was completely taken care of and calm before I got off of the phone with him. I have recommended JackRabbit Storage to my family and friends as a result of this! ... Read more
    Tellinna F. - 4 April 2026
    Katherine E. - 12 January 2026
    Had a unit (5x10; inside) that was so damp that it molded many of my possessions, as well as the walls and door to the unit inside. They also continued to charge me $15 month after providing proof of insurance through another carrier for their special insurance. When I called back a second time to ask why I was being charged they told me it was because they never received proof. I sent it again, and made them stay on the phone to verify receipt. Once they got it I asked if they could refund one month of $15 charges since it was apparent that I was insured elsewhere during the time they charged me (and that I had already attempted to send proof once before). They told me they don't give refunds, asked to escalate, but did not get it resolved. I found another storage unit provider. No one on site to talk to, calling seems to get you nowhere. Do not recommend. ... Read more
    Nicholas W. - 23 August 2025
    Paid them when was late to get red lock off. Two days later new red lock was on, hours in hold and multiple phone calls later the second red lock was finally removed after costing me two days off work due to their own clerical error. Did they refund my missed work tine with my tools locked in their unit? NO Did they apologize for their error or waiting my time? NO Did they still make it a difficult process and make me drive there to send pics of the lock and unit number to remover the lock that shouldn't have been there? YES they did. But on the plus side the staff was rude and accused me of verbal abuse for wanting the lock off a unit that was paid for and their own mistake after multiple phone calls. Don't ask fir an employees name either or they will just hang up. ... Read more
    Jon S. - 24 November 2024
    Neal S. - 16 September 2024
    Had issues getting in. Had to call and have them reset their system so we could get in the 1st time. That took 10 minutes to even get someone on the phone. Then they took another almost 15 to figure out the issue. Took several hours after the call for the code to work. Which we rented it online and even waited a could hours to go do it, so time shouldn't have been an issue. The building STINKS like mildew. They give you a lock and text you the code. Which means they also have the code. No wonder they are cheaper than the others. No privacy and basically no customer service to help. ... Read more
    C J. - 11 August 2024
    I am in the service so I needed to store some stuff there to get picked up by the moving company at a later time. In that sense, the 5x10 unit I rented for a single month did the trick just fine. Nothing fancy but it's a storage unit facility so it's just about what you'd expect. I will say that the staff is incredible!!! They really go out of their way to make sure you're taken care of and I commend them for that. Anyway, the moving company came by the facility with my releasing agent. I get an email a day later saying that someone tailgated on my account and was informed that if it happens again it's a $50 penalty. I told Jack Rabbit that the moving company needed to access the facility beforehand so I don't understand why I got this message. ... Read more
    Vinny F. - 17 January 2023
    Ruth P. - 25 April 2019

    About this facility

    Located at 109 North Birdneck Road in vibrant Virginia Beach, this Jack Rabbit Storage facility offers small, medium, and large units, making it an excellent choice for a variety of storage needs. Whether you're downsizing, handling a move, or just need extra space, the unit sizes provide versatility. The facility features both swing and roll-up doors, and many units are climate-controlled to protect your belongings from Virginia Beach's humid summers and fluctuating temperatures.

    Convenience is a priority at this facility, which offers drive-up access and first-floor access for easy loading and unloading. Need indoor storage or parking for your vehicle? This location has you covered. There's also dedicated RV storage, ideal for those who need a place to park their recreational vehicle between trips. With a security camera system in place and contactless renting available, this unstaffed facility ensures a secure and streamlined experience.

    Credit card payments and online payment options make managing your storage hassle-free. This Jack Rabbit Storage facility provides competitive amenities and accessibility for residents and businesses alike, making it a practical solution for those in the Virginia Beach area.

    Price comparison

    See how this facility's unit prices compare to others in Virginia Beach, broken down by size.

    Small $71/mo
    Location minimum Location maximum
    $9/mo $320/mo
    Medium $153/mo
    Location minimum Location maximum
    $38/mo $550/mo
    Large $269/mo
    Location minimum Location maximum
    $84/mo $1500/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    63

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    36

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    64

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 63, Transit Score®: 36, Bike Score®: 64

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Subway

      Food & Drinks 0.16 miles

    • Dunkin'

      Food & Drinks 0.17 miles

    • Soaps N Suds Laundry Center

      Shopping 0.2 miles

    • Boost Mobile

      Shopping 0.2 miles

    • Jade Garden Chinese Restaurant

      Food & Drinks 0.2 miles

    • Dollar Tree

      Shopping 0.22 miles

    • Classic Detail

      Services 0.23 miles

    • Food Lion

      Grocery Stores 0.24 miles

    • Shell

      Services 0.25 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 109 North Birdneck Road is accessible during regular access hours, typically Mon-Sun: 9 a.m. - 9 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Jack Rabbit Storage - 109 North Birdneck Road, available security amenities may include Security Camera, Gate, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 109 North Birdneck Road for specific restrictions and recommendations.

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