Prime Storage - 7521 Richmond Road, Williamsburg, VA 23188

4.5/5 - 442 Reviews
Location:
7521 Richmond Road, Williamsburg, VA 23188
Office hours:
  • Mon-Fri: 10 a.m. - 6 p.m.
  • Sat: 10 a.m. - 4 p.m.
(757) 220-2607

Prime Storage - 7521 Richmond Road, Williamsburg, VA 23188

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x7 Self Storage 70 Sq. Ft.
    First Floor Access
    $106/mo
    10x5 Self Storage 50 Sq. Ft.
    First Floor Access
    $64 - $92/mo
    5x10 Self Storage 50 Sq. Ft.
    $98/mo
    5x5 Self Storage 25 Sq. Ft.
    First Floor Access
    $45 - $65/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $236/mo
    10x15 Self Storage 150 Sq. Ft.
    First Floor Access
    $150 - $175/mo
    10x13 Self Storage 130 Sq. Ft.
    First Floor Access
    $143/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $200/mo
    10x10 Self Storage 100 Sq. Ft.
    First Floor Access
    $131 - $155/mo
    20x30 Self Storage 600 Sq. Ft.
    $934/mo
    12x40 Vehicle 480 Sq. Ft.
    Power First Floor Access Parking RV Storage
    $398/mo
    12x36 Vehicle 432 Sq. Ft.
    Power First Floor Access Parking RV Storage
    $356/mo
    12x27 Vehicle 324 Sq. Ft.
    First Floor Access Parking RV Storage
    $267/mo
    12x23 Vehicle 276 Sq. Ft.
    Power First Floor Access Parking RV Storage
    $248/mo
    12x20 Vehicle 240 Sq. Ft.
    Car Storage Power First Floor Access Parking
    $222/mo
    12x18 Vehicle 216 Sq. Ft.
    Car Storage Power First Floor Access Parking
    $203/mo
    12x17 Vehicle 204 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $84 - $104/mo
    10x30 Self Storage 300 Sq. Ft.
    $300/mo
    10x25 Self Storage 250 Sq. Ft.
    $234 - $249/mo
    10x20 Self Storage 200 Sq. Ft.
    First Floor Access
    $200 - $219/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Onsite Manager
    • Truck Rentals
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.5/5
    Average rating
    442
    Number of reviews

    Read some helpful reviews of Prime Storage, shared by real renters with genuine experiences and honest opinions.

    Prime Storage has been great to work with. Both gentlemen in the office took the time to explain everything we needed to do to get a replacement key and what documents we would need in order to facilitate our storage needs. Very kind folks work there. Thank you for all your help. ... Read more
    Lori J. - 5 May 2026
    Stephanie H. - 6 February 2026
    Duane was very informative and polite and answered all my questions and concerns very professionally and with no hesitation. The facility was very clean and I had a wonderful experience. I will strongly recommend prime storage to anyone in need of storage acomidations. 10 out of 10???? ... Read more
    Christopher B. - 30 January 2026
    I recently relocated from Washington State to Williamsburg, Virginia, and while I was waiting for my new home to be completed, I needed a safe and reliable storage solution for my household items that were shipped ahead of my move. I was able to easily navigate the company’s website and quickly find exactly what I needed. The online reservation process was straightforward and user-friendly, which made securing a storage unit simple and stress-free. Upon arriving at the facility, I was warmly greeted, and completing the final steps of the process was smooth and efficient. The staff was professional, welcoming, and extremely customer-service oriented. Even when I later contacted them to let them know I would be moving all of my belongings out of storage, the experience remained seamless and hassle-free. They took the time to clearly explain the procedures for entering and exiting the storage facility, as well as the steps required to properly clear out my unit. I truly appreciated their guidance, patience, and attention to detail throughout the entire process. Thank you very much for making what could have been a stressful situation such an easy and positive experience. ... Read more
    Yolanda G. - 15 January 2026
    They have a good customer service team if you need to get ahold of them or get something taken care of. However, when i pulled my stuffed out of the units i had rented after only being in there 4 months there was so much mold and mildew on my furniture that i had to throw things out because they was unusable. and read the contract carefully because it has clauses in there where it does not hold the owner liable and the insurance that they make you take out does not cover damage from mold and mildew. the climate controlled units are not climate controlled at all. ... Read more
    Sara O. - 30 September 2025
    I give them four stars overall. Employees Arlington and Dwayne deserve 5 stars. I give four overall because there are no lights in my side of the indoor RV storage area. I have to have my son light up my parking spot with a bright flashlight so I can see how to back my travel trail in its spot. Lights in other half of facility are on! Please turn on the lights. ... Read more
    Greg D. - 22 September 2025
    Mary B. - 26 August 2025
    My father and I had a very pleasant experience to say the least with Duane as he helped make our inquiring process as smooth as butter for a number of units we were separately interested in, both in and out of the state. Highly recommend requesting Duane for any questions or assistance needed! Thank you so much Duane! ... Read more
    Aubrey W. - 22 August 2025
    We found a condo and needed to put our house on the market in 3 days, so had to declutter the house for showing. Prime storage came through for us with just the right size storage room. They are friendly and easy to work with; I rented the unit over the phone and started moving things in that day. Seamless! ... Read more
    Nancy M. - 31 July 2025
    They assured me the indoor non-conditioned space was as good as the conditioned space. Three months in and mold was on everything. They make you take out insurance for $14/month, which doesn't pay off for mold or water damage. DO NOT STORE YOUR POSSESSIONS HERE!! Update: We lost a lot of our possessions at this filthy storage unit! Way over $30,000.00 lost because the manager told me the nonconditioned space had fans and our possessions would be completely safe, what a bauld face lie just so they could make a buck. Don't let him con you, you'll incur exstream losses. The whole company should be in jail! ... Read more
    Kevin C. - 29 July 2025
    I have used Prime storage for several years now. Their facilities are kept clean, access is convenient, and the personnel are always kind and helpful. It’s so nice when dealing with genuinely nice people that you can relate to. ... Read more
    American P. - 16 July 2025
    Arlington, Gen. Mgr, was exceptional with helping me properly pick perfect unit for my storage needs and explaining services, if needed. I was in a family emergency and Arlington’s customer service kept me from having any additional stress. Thank you for taking such great care of my needs and explaining everything with no worries! ... Read more
    Stephanie F. - 30 June 2025
    I needed a storage unit quickly and was able to find a good size unit for a great price online for the same day by doing a simple internet search. I called the main number to ask some questions and the phone representative was very helpful. My reservation was fast and simple. Once I arrived at the Prime Storage location in James City, VA, both Arlington and Dwayne were very professional, efficient, and pleasant. They went out of their way to help me so the finalization process was very smooth and my move-in was easy. My new storage unit was clean and access was the best I have had as most if not all the units at that location are on the first floor. No elevators to wait for or to try to wheel a loaded cart into is needed. I am very pleased with the conditions of the facility, the price of my large, climate controlled unit, and the ease with which this entire process was done. ... Read more
    Susan - 12 June 2025
    Huge list of fees. Will charge you for insurance even if you have insurance. When I told the manager I would not be staying long and complained about not being able to see the online contract, he commented that my comment wasn't relevant because I wasn't staying. When I asked to have the fee taken off for the insurance the manager told me it would be submitted for approval. (I did receive the refund.) I still be emails even though I left two months ago. ... Read more
    Willliam T. - 8 April 2025
    I am very pleased with the customer service and the storage facility where my vehicle is kept. The manager is accommodating and willing to negotiate storage prices, and the staff consistently goes above and beyond to assist customers. I am truly a satisfied customer of the Williamsburg storage facility. ... Read more
    calvin r. - 2 April 2025
    Cynthia C. - 11 March 2025
    They assured me the indoor non-conditioned space was as good as the conditioned space. Three months in and mold was on everything. They make you take out insurance for $14/month, which doesn't pay off for mold or water damage. DO NOT STORE YOUR POSSESSIONS HERE!! ... Read more
    Kevin C. - 16 January 2025
    We had multiple storage spaces and parking spaces at this facility for our business. The storage units themselves are fine, but since it was purchased by Prime Storage the facilities management have been on the decline. The main gate to the drive up storage facility has been stuck in the open position for probably 6 mos now, leaving our storage spaces exposed 24 hours a day! I have asked them multiple times when this will be fixed and they can't give me a time frame. We also had an issue with another renter parking in our parking space and the staff basically told me that had called and that the car owner was out of town and would be back in a few days to move it. They didn't offer me any where else to park my work vehicle with expensive ladders on top, and kind of just shrugged! Then the last straw was when the roll up door on one of our spaces broke and we were forced to move the entire 10x20 space to the next space over to ensure the safety of our inventory. No help provided to move and no compensation for our inconvenience because they could not get the door repaired in a timely manner. This happened a few months ago and that space still sits open with a broken door. The whole experience has just been disappointing and and all they do is increase rates and don't make any repairs to the property. We have voted with our feet and moved all of our storage and vehicles out! ... Read more
    Christina K. - 19 December 2024

    About this facility

    Located at 7521 Richmond Road, this Prime Storage facility in Williamsburg offers plenty of storage solutions to meet diverse needs. With small, medium, and large units, it caters to everything from a few boxes to the contents of an entire home. For added convenience and protection, many units are climate-controlled, which is particularly useful in Williamsburg’s humid summer months to safeguard your belongings from moisture damage.

    This facility boasts a range of features, including drive-up access, indoor units, and first-floor access for easy loading and unloading. Enhanced security cameras and an onsite manager provide peace of mind. Vehicle owners will appreciate the availability of parking and RV storage, making it an excellent choice for those with recreational vehicles or boats. A gated entry ensures the property remains secure, and the ability to pay online offers added convenience for busy schedules.

    With additional amenities such as truck rentals and accommodations for power in select units, this Prime Storage facility is perfect for both short- and long-term storage needs. Ideal for those in Williamsburg seeking reliable service and a variety of storage options.

    Price comparison

    See how this facility's unit prices compare to others in Virginia, broken down by size.

    Small $78/mo
    Location minimum Location maximum
    $9/mo $542/mo
    Medium $172/mo
    Location minimum Location maximum
    $38/mo $1258/mo
    Large $313/mo
    Location minimum Location maximum
    $34/mo $2659/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    36

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    28

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 36, Bike Score®: 28

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Pizza Hut

      Food & Drinks 0.07 miles

    • Food Lion

      Grocery Stores 0.08 miles

    • CVS Pharmacy

      Services 0.08 miles

    • CVS Pharmacy

      Shopping 0.09 miles

    • Dr. Earl Flora, PSY.D

      Services 0.1 miles

    • Richmond Rd & Croaker Rd @ CVS

      Transportation 0.11 miles

    • Richmond Rd & Farm Fresh

      Transportation 0.12 miles

    • Norge Post Office

      Services 0.12 miles

    • Richmond Rd & Norge Ln (Post Office)

      Transportation 0.14 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 7521 Richmond Road is accessible during regular access hours, typically Mon-Fri: 10 a.m. - 6 p.m., Sat: 10 a.m. - 4 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Prime Storage - 7521 Richmond Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 7521 Richmond Road for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (757) 220-2607