Self Storage Plus - 2505 Caton Hill Road, Woodbridge, VA 22192

4.5/5 - 211 Reviews
Location:
2505 Caton Hill Road, Woodbridge, VA 22192
Office hours:
  • Mon: 10 a.m. - 1 p.m.
  • Tue-Wed: 1 p.m. - 5 p.m.
  • Fri: 1 p.m. - 5 p.m.
  • Sat: 9 a.m. - 5 p.m.
(703) 496-4132

Self Storage Plus - 2505 Caton Hill Road, Woodbridge, VA 22192

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $55/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $150/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled First Floor Access
    $462/mo
    10x20 Self Storage 200 Sq. Ft.
    $332/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.5/5
    Average rating
    211
    Number of reviews

    Read some helpful reviews of Self Storage Plus, shared by real renters with genuine experiences and honest opinions.

    Im very long time customer as this facility and last year some charged my access code so after a couple day out the town I can remember just the old gate access I been trying to reach out by phone to customer service always sent me to the voicemail I left my name and phone number and never get the call back by customer service im really frustrated due to this place doesn’t have any front desk service like before.. im about to move out and I don’t recommend this facility specially to especial need person like me with hard to hear which phone call isn’t easy due to the problem i mentioned.. ... Read more
    Wenceslao V. - 9 October 2025
    Straight up stole $20 from me. I got a call from from them offering me a deal on getting a storage unit with them. First month free and they were going to waive the admin fee. I only had to pay the insurance for the first month which was $20. I paid the $20. Was told my locker was going to be but never received the gate code. I repeatedly contacted customer service and requested to speak with the district manager. Still haven't heard from them. It's been 2 months. When in person talk to the person on the site notified me they couldn't do anything because it was part of the sales department, not them that offered me the deal. And also was told by the person on site they saw that I did get the unit but since it was coming off auction and the person didn't clear out the unit it was still on hold. Long story short, I pay $20 to get a storage unit and never received a gate code. Straight up stole $20 from me. ... Read more
    Henry V. - 9 October 2025
    I would not recommend this storage facility currently based on my experience. A couple of years ago, the facility was great; however, within the last year or so, quality has dropped significantly. Started to see evidence of mice within the last year, but when I went to move out this month, mouse droppings were everywhere within my unit and multiple mouse traps were set up in the hallways. Luckily, all of my items were in plastic containers but I have no doubt if it was in cardboard, I would have had to throw out most of my belongings. I understand that pests can be an issue at times, but the extent of the problem here made me uncomfortable. I expected a clean, well-maintained space and unfortunately, that was not what I found. Staff is always helpful in person, but extremely hard to reach over the phone. ... Read more
    Irenalindsay L. - 23 August 2025
    I should have done a deep dive into the reviews. PLEASE do yourself a favor and save yourself the headache. Everything that the one star (because Google doesn't allow anything less) reviews say is true: - They have not fixed the online payment system, so you have to go in person. - "Climate controlled" - it was so hot when I went to move my things out only to find RAT POOP all over my belongings. I had to throw it all away. On top of that after multiple emails, phone calls, there is no response or even a semblance of accountability. As a previous poster said, I try to extend grace to customer service people working there but it truly is a bad business. There is zero outreach, no kind of acknowledgement to getting anything resolved or at least some sort of response, and of course NO sort of accountability or any sign that they intend on fixing the rational complaints that customers have. ... Read more
    Jenny R. - 22 July 2025
    Although I have no complaints with the facility or pricing, there was no human help at the Caton Hill facility on a Saturday afternoon, when I went to check in. I managed to check in by phone and found my unit with the help of another customer. I do appreciate that since my initial complaint, they've reached out to explain circumstances for lack of staff that day, so hoping things will be fine moving forward. ... Read more
    Arya S. - 3 April 2025
    I would have zero stars for this place. Be aware it is difficult to get in contact with a person at the location and they have mice issues. In November I found mice droppings everywhere in my unit and filed a claim after finding it impossible to get in contact with anyone in the facility and once you do they really don’t offer assistance. Insurance was easy but if you have a lot of valuables they will only cover up to $500 with a $100 deductible. The rent is still expected even if you no longer use the storage space and your items are all damaged. I was still responsible to empty my storage unit with everything that was damaged and was unable to use their garbage bins. I eventually was able to empty my space but left the mice droppings on the floor, after the onsite person specifically said I didn’t need to clean since it was because of vermin, something that was out of my control. I ended up getting charged for another month because the onsite person did not submit that the storage was closed, and still left a note saying it was left dirty. I have not been able to get a hold of the onsite person, the only ones to be available are the customer center service people and they informed me my refund request was in process which I was unaware of until I had to make the call. The only help I’ve gotten is from their customer center services because they are the only ones that answer and try to assist. I’m hoping to have a refund at least and move on from this place. ... Read more
    ang - 31 January 2025
    I would not recommend this place to anybody and will be moving before the next pay cycle. I've been renting for 5 months. I have the smallest unit that they offer, I'm pretty sure. I've moved out of town -- 2 hours away. I came into town to get some items from my unit. The entry gate would not open with the access code and I tried it many times. Several other people were standing outside the gate as well because their codes wouldn't work either. So none of us could get to our units/ stuff. There are no workers on site after like 12:00pm, so there was no one there to help us. I called on the phone and got routed to some agent who said that someone would come, but they did not provide an ETA and I never saw a worker come. When I did get inside, there was an extra lock on my unit, so I could not access my stuff, even though my account was not delinquent. I pay on time each month. I found this frustrating, because first we couldn't get in through the gate, then they mistakenly put an extra lock on my unit so I could not get my stuff. Because there was still no one on site to help me, I called an agent who legitimately told me they couldn't help me. Remember, I came from out of town to get some documents from my unit. I live 2 hours away. I didn't know what I was going to do, because I needed those items and it's kind of ridiculous that no one would help me after they wrongly put an extra lock on my stuff. My friend who I was with suggested I try calling again and perhaps could get a new agent who knew what they were talking about. That actually worked because whoever answered was like a manager or team lead or something and actually provided me the passcode to the lock, so I was able to get the items that I needed that day. Most recently, I received a call from the company notifying me that customers can no longer pay each month with ACH payment. We must pay online (with a $5.99 fee) or pay over the phone (with a $8.99) fee. They say this is because of a glitch in their system. I asked if they had a plan to get the glitch fixed. They said no. So you pretty much have to pay an extra fee just to pay your bill each month. The only way to pay each month with no fee is to physically come to the site (before noon since no workers are onsite after that) in order to pay in person. I explained that I put my stuff in storage because I moved away. I live 2 hours away, so it's not feasible for me to come each month to pay in person. I am very patient and kind to customer service agents, as I work in customer service myself and I do my best to always treat others the way that I want to be treated. I try to give the benefit of the doubt. I never ever raise my voice or call anyone out of their name on the phone. I'm just trying to paint the picture that I am a very reasonable person who is by no means a karen. I explained to the gentleman that all these things would naturally make someone want to cancel their membership and I asked if he could see my point. It seemed that he felt awkward, but never acknowledged my frustrations, or even offered a single apology. Obviously, I know it's not his fault -- I even said that. But I thought customer service 101 was to at least offer some sort of apology for understandable frustrations. Why would I continue with a company who has no one there to help when their gate is broken, they mistakenly lock up my stuff so I can't access it when I arrive (again I live two hours away)... raise the price suddenly from the contract I signed just a few months ago, has a "glitch" in their ACH system so people who pay consistently each month are still penalized by having to pay an extra $6 or $9 fee each month. And they couldn't even offer a simple apology/acknowledgement that this isn't really acceptable, with all the competition out there. I would not recommend this place at all to anyone ever. Update: changing this to 1 star because of finding rat poop all over my stuff when I came to move out… ... Read more
    Mariam K. - 24 December 2024
    DO NOT RENT A UNIT HERE!!! They have an ongoing rat infestation for over 2 years! This is the worst storage facility in Woodbridge. To hide from all the backlash they have offloaded all employees of the work site and deflect all calls to their call center. They have taken no accountability & they have terrible customer service. Insurance is a joke and only provides $500 liability coverage for Vermin. They know they have this problem & simply choose to neglect. I will have this business shut down very soon! ... Read more
    Chuck S. - 23 November 2024
    I give them one stars because I have to. Lorton Va . Store facility too hot I couldn't stay more that 5 minutes there in September, never go there only to pay the bill, Thank God for that. About the stuff please keep reading,, thanks I only go there because I don't want to give them s8.00 more to pay over the phones. Not possible to do it online I have not option to make and account. To make even worse last month I have to wait about and hour then a very rude and arrogant man who was on the phone when I was trying to paid but he was to offended to even acknowledge m a costumer who paid his wages. Today, just the same but this time was a little woman of course arrogant and self centered like the other one thinking that place is her little planet and that she is the queen of Sheba and people who dare to go there are hers I forgot ... Well, here the thing I needed to use the bathroom just for a minute and she asked me to use one I don't even know where it is because her bathroom was clean and she wanted to keeps it CLEAN. I thanked her for being so gracious and I went to Lion Lorton to use the bathroom; an least there were 2 public baths availables: DMV Lorton and Food Lion. I just waiting untill I have more time to go thee cancel and remove the junk I have there .. God bless and thanks for reaching my bad English ... ... Read more
    Dilciaflora.fermin - 19 November 2024

    About this facility

    Located at 2505 Caton Hill Road in Woodbridge, VA, this Self Storage Plus facility offers a variety of unit sizes, including small, medium, and large options, to meet diverse storage needs. Whether you’re decluttering your home, managing a move, or looking for extra space, there’s likely a unit that’s right for you.

    This facility boasts numerous features designed to enhance convenience and protect your belongings. With climate-controlled units, your items are safeguarded from the area’s humid summers and cold winters. Options like drive-up access and first-floor access make moving in and out simpler, while indoor and multi-level storage provide flexibility for various items. Security is a priority, with security cameras, gated access, and an onsite manager keeping a watchful eye. For vehicle storage, this location also offers parking. Need packing supplies? Retail options are available on-site.

    With modern conveniences such as contactless renting and online payment, this Self Storage Plus facility is perfect for those seeking secure and accessible storage solutions in the Woodbridge area.

    Price comparison

    See how this facility's unit prices compare to others in Woodbridge, broken down by size.

    Small $55/mo
    Location minimum Location maximum
    $24/mo $212/mo
    Medium $150/mo
    Location minimum Location maximum
    $95/mo $490/mo
    Large $397/mo
    Location minimum Location maximum
    $225/mo $617/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    42

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    67

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 42, Bike Score®: 67

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Sheetz

      Services 0.08 miles

    • eVgo

      Services 0.09 miles

    • Sheetz

      Grocery Stores 0.1 miles

    • DaVita Dialysis

      Services 0.15 miles

    • Target

      Shopping 0.17 miles

    • Caton's Auto Repair

      Services 0.18 miles

    • Value City Furniture

      Shopping 0.21 miles

    • Panera Bread

      Food & Drinks 0.29 miles

    • Wendy's

      Food & Drinks 0.3 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 2505 Caton Hill Road is accessible during regular access hours, typically Mon: 10 a.m. - 1 p.m., Tue-Wed: 1 p.m. - 5 p.m., Fri: 1 p.m. - 5 p.m., Sat: 9 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Self Storage Plus - 2505 Caton Hill Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2505 Caton Hill Road for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (703) 496-4132