FreeUp Storage - 30460 3rd Avenue, Black Diamond, WA 98010

4.6/5 - 133 Reviews
Location:
30460 3rd Avenue, Black Diamond, WA 98010
(903) 474-4625

FreeUp Storage - 30460 3rd Avenue, Black Diamond, WA 98010

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $67 - $79/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $74 - $77/mo
    5x8.5 Self Storage 43 Sq. Ft.
    Climate-Controlled
    $54/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $29/mo
    10x15 Self Storage 150 Sq. Ft.
    $247/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $132 - $199/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $79 - $122/mo
    30x10 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $275/mo
    10x30 Self Storage 300 Sq. Ft.
    $444/mo
    10x25 Self Storage 250 Sq. Ft.
    $408/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $294/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.6/5
    Average rating
    133
    Number of reviews

    Read some helpful reviews of FreeUp Storage, shared by real renters with genuine experiences and honest opinions.

    **** editing with additional info **** I spoke to customer service and they have reduced the proposed increase. I have seen Will (the new on-site manager) patrolling the grounds and keeping an eye on things. I'm going with 3 stars for now and will update in 6 months since I will be keeping my unit for now. ****** I have had a 10x10 storage unit at FreeUp at the Black Diamond location for almost 3 years. The first year was ok. Not too many issues other than they can't seem to keep an employed manager on site, they keep leaving and no one was physically there. Year two came all the problems. Gate wasn't working to let anyone in or out for WEEKS. Not days, but weeks. So long that there were post on community pages about it. The gate still has issues at times, but now they have removed the security keypad to access the main building. This allows anyone to get into the elevator and go to the units inside. ANYONE. This morning I received an email advising that my monthly rate for the 10x10 will go up to $160 April 1st. The management/corporate must ne losing their grip on reality. The same size unit in a SECURED building in Covington is $120. They have raised my monthly rate every 6 months. That's how they treat good customers who always pay on time. I walk by over a dozen empty units to get to mine which is inconveniently located all the way on the 2nd floor at the very back of the building. I have requested for them to review the increase, if they want to try and charge me $160 I will pack up and leave like all the other good customers have done. There is always trash all over and people who have trucks full of stuff sit and block the entrance to the elevators for hours. I have accepted the lack of management and the fact that they have now made it easier for thieves to enter the building, I won't accept paying $160 a month when the same size unit is available on the website right now for $112 and is closer to the elevators and not so far in the back nine of the building. Don't come rent here, it has gone way downhill from where it started years ago. They will raise your rate every 3-6 months and claim it's necessary. There have been zero improvements, they just think you'll pay the increased cost until you get fed up and leave. 100% not a good way to do business, just visit before you rent site unseen. Look at all the empty units, there's a reason for it. ... Read more
    Cher K. - 4 March 2026
    I have had a unit with FreeUp for some time now. Today I needed to get the locks changed. Will was the nicest guy. Very respectful, accommodating, and helpful. This storage unit has it all. They are the best priced, best staff, clean and safe units. Absolutely amazing and Will you rock!!! Thank you! ... Read more
    Angela B. - 17 February 2026
    First off let me say wow! I was a le to get this storage at a very affordable price, affordable they way storage units should be. So I got this unit because a friend of mine went to jail and I had to clean out his apartment. I needed to put it in a storage unit but I couldn’t get there until after they closed. I filled out the paperwork online so I called to see if I would be able at access the unit after they closed. Laura helped me and she was more than accommodating. I was able to send her a copy of my ID and she sent me my access code. Thank you Laura for all your amazing help! ... Read more
    Angela B. - 8 October 2025
    Just rented a unit here and was really impressed with the customer service. The site manager wasn’t available so we used the kiosk to speak to a “virtual manager”. I was expecting AI, but was surprised to see CeeCee, a real, live person, appear on screen. CeeCee patiently answered all my questions, gave us access to the facility so we could view the unit, and walked me through the rental process in real time. I often find virtual customer service to be a source of frustration. But when you combine technology with real people like CeeCee, it’s a game changer. ... Read more
    Kathy G. - 4 October 2025
    This is a beautiful place. Prices and discounts are reasonable. I had high hopes for this place, sadly between the rolling gate not working, never closing causing concern for safety which we pay for along with the lack of lights in my building for 2 weeks at this point, and lack of help, concern and dismissal from Kathy. Customer care goes along way. I've had nothing but horrible interactions. I've addressed my concerns about the gate and lights and my safety concerns and I'm blown off. Quality customer care goes along way and I've not received that sadly. ... Read more
    Dee D. - 22 September 2025
    Freeup Storage has been excellent in terms of the quality of the facilities and services they offer. Their customer service is exceptional. Thank you Laura for the phone call to reassure me of of my locked in rate. I appreciate you and your team. Thank you! ... Read more
    Nitya K. - 16 September 2025
    SuzAnn O. - 31 August 2025
    In response to the company reply: First off, this wasn’t even my unit—it was my Uncle’s. I was there with him through everything he went through dealing with y’all. After all that mess, he not even there no more. He packed up and left, and honestly, I don’t blame him. The fact y’all can sit up here and respond to a review by basically calling folks liars instead of addressing the real issue just proves the point. Y’all ain’t tryna fix nothing—you just worried about covering for bad management. It’s sad, because instead of doing better, you’d rather gaslight folks and defend poor and racist behavior. That tells me all I need to know about how y’all run things. Ain’t no accountability, just excuses. So yeah, I’m standing on what I said. I wouldn’t recommend this place to nobody. I'm dropping a star due to lack of accountability and trying to call customers, future and past, liars. Man, I second the review on Michelle. I don’t even know where to start with her. She got this nasty attitude like she too good to help anybody. Real disrespectful, like she don’t care one bit about the people coming in. My cousin got a unit at another one of their spots out here in Washington, and she straight up heard Michelle saying some racial stuff. She even left a review trying to let the company know what was going on, but nobody ever hit her back. Like, they just brushed it off. I guess since Michelle in management, she feel like she can do whatever she want—but real talk, a manager supposed to be the one fixing problems, not causing them. She don’t respect the role or the people. It’s just ugly energy all around. I’m not gonna lie, the actual facility aint bad, so I’ll give credit where it’s due. But Michelle talking to people like they beneath her and acts like helping you is some big inconvenience, that's not cool. ... Read more
    Keisha B. - 29 July 2025
    I just want to take a moment to express my gratitude for dearest Cathy. What a blessing she is. I must admit, I had a rather upsetting experience in the recent past with employee Michele. I'm not one to complain often, but I truly felt dismissed and disrespected. It reached a point where I even considered packing up and moving out, which is not something I say lightly at my age. She seemed far more interested in her dang phone than in helping me or addressing me or my concerns. I thought about reporting it, but I honestly didn’t feel it would make a difference, so I let it go. Thankfully, I returned during one of Cathy’s shifts, and oh, what a difference she made. That sweet woman was kind, attentive, and made me feel heard, something I hadn’t felt in a while. She reminded me there are still good-hearted people in this world, and she renewed my trust in this place. Thank you, Cathy. I truly hope someone in charge sees this and understands what a treasure they have in you. I do hope I see more of you in the future, and if I may say so, I’d be just fine never crossing paths with that Michele again. ... Read more
    Rayne - 21 July 2025
    After changes this past year, there is no human presence or even phone customer service and everything is automated. Prices have continued to increase and even after making a monthly paymentay on day 4, they send messages they are going to overlock your unit for being late. I do not recommend this place at all. ... Read more
    Matthew H. - 5 April 2025
    Mark N. - 20 November 2024
    I have had a storage unit for almost a year. The storage unit and building itself is wonderful. What was not wonderful, is that they raised my unit rental price after only 6 months. They didn't even wait a full year. I walk past A LOT of open units to get to mine at the very back of the building. When checking online there are units closer to the elevators that are the same price they are now charging me. This is not a good way to keep existing customers. ... Read more
    Cheryl K. - 3 November 2024
    Drew K. - 19 October 2024
    O’Shea was the customer service representative that assisted my daughter and I with selecting a storage unit. He was very knowledgeable about the various questions that we needed answers to. We appreciated his expertise to help us make the best decision in choosing a unit. He has a professional and respectful manner. Of course we would recommend our friends and family to your company for O’Shea’s excellent customer services. Sincerely, Frieda G.Mosley ... Read more
    Frieda M. - 1 August 2024

    About this facility

    This FreeUp Storage facility, located at 30460 3rd Avenue in Black Diamond, WA, offers a variety of storage solutions with small, medium, and large units to fit your needs. Whether you're decluttering your home, transitioning between moves, or simply need extra space, this facility provides versatile options.

    To protect your belongings from the damp and cool climate often experienced in the Pacific Northwest, this facility features climate-controlled units, making it ideal for temperature- and humidity-sensitive items. Accessibility is made easy with drive-up access and indoor storage, along with the convenience of multi-level storage for a range of unit options. Security is a priority with security cameras, a gated entrance, and the presence of an onsite manager for additional peace of mind.

    For added convenience, this facility supports contactless renting and online payment, ensuring a seamless experience. It also provides parking for vehicles, truck rentals, and a retail store for moving supplies. This facility is a great choice for individuals and families in Black Diamond looking for secure, accessible, and flexible storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Black Diamond, broken down by size.

    Small $56/mo
    Location minimum Location maximum
    $29/mo $74/mo
    Medium $153/mo
    Location minimum Location maximum
    $79/mo $247/mo
    Large $355/mo
    Location minimum Location maximum
    $275/mo $444/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    32

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    25

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 32, Bike Score®: 25

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Huxdotter Coffee

      Food & Drinks 0.05 miles

    • Namaste Mart

      Grocery Stores 0.06 miles

    • Summit Ridge Trailhead

      Services 0.12 miles

    • Farmhouse Brew

      Food & Drinks 0.13 miles

    • Uva Furem Winery Tasting Room

      Food & Drinks 0.15 miles

    • A Little Something

      Shopping 0.15 miles

    • Our Hive

      Food & Drinks 0.15 miles

    • Lumber House Brewery

      Food & Drinks 0.19 miles

    • Gracene's Cupcake Boutique

      Grocery Stores 0.19 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At FreeUp Storage - 30460 3rd Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 30460 3rd Avenue for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (903) 474-4625