Public Storage - 32615 Pacific Hwy South, Federal Way, WA 98003

4.7/5 - 765 Reviews
Location:
32615 Pacific Hwy South, Federal Way, WA 98003
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 32615 Pacific Hwy South, Federal Way, WA 98003

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $110/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $66 - $80/mo
    5x10 Self Storage 50 Sq. Ft.
    Swing Drive-up Access First Floor Access Outdoor Access
    $59/mo
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $57/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Swing First Floor Access
    $49/mo
    5x5 Self Storage 25 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $59/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $53/mo
    5x5 Self Storage 25 Sq. Ft.
    Swing Drive-up Access First Floor Access Outdoor Access
    $53/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $170/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $157/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $272/mo
    10x25 Vehicle 250 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $219/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $254/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up
    $227/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    765
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Was going to leave a negative review due to customer service screwing up the size I requested however Liz the prop manager saved the day . She is so respectful ,considerate and idk but something about her tone was very settling. She is absolutely amazing ?? definitely needs a raise. I recommend Liz anytime she will make sure your taken care of. ... Read more
    Key - 2 July 2026
    Melissa H. - 2 July 2026
    My sister asks me to come help her empty a storage she just won for the first time bidding out of auction. So she was excited she'd never done that before. We'll that excitement turned into disappointment fairly quickly, even though we called prior and informed her we were on the wsy. When we got there the lady is supposedly on lunch yuh know fine whatever we can wait a little while because she has to escort us in regardless. But It didn't take long after that before she stopped responding with us either. Even though we still waited around several hours anyways before we decided to just go back home ... Read more
    Seli S. - 5 March 2026
    Mike R. - 10 February 2026
    Liz was wonderful! i loved her professionalism, insights, and energectic personality. She offered upgraded reccomendations to accommodate and address my immediate needs. Excellent ambassador for your company! ... Read more
    John S. - 1 October 2025
    Liz Is my angel I am a non tech stress out care giver. She is AMAZING. Has helped me soooo much. I have 3 units with you and she has helped every step of the way. I consider her a friend. She is a HUGE asset to your company. ... Read more
    Kathryn S. - 30 September 2025
    Terrible storage units, always being broken into every other day. Liz, the property manager is on a power trip, she will take pics of things out of context and threaten to evict you, for example, I came in for some camping gear and she came by to say there was no food allowed there, but the food was in the bag that I brought, and that I was taking with me. And let’s talk about false advertisement because the only reason we got a storage unit here was because it was advertised with electricity. Liz decided to come at me, aggressively and irrationally saying that we were not supposed to use the outlet provided, but when I spoke to customer service at corporate, they said that they were going to correct her behavior because that was incorrect and we had every right to use the outlet in the storage unit that we were paying for. I had a lengthy speech with customer service and they were not happy about Liz’s way of conducting herself and the way she is behaving. Not to mention, they gave me a phone number to call for the person above her but when you call it goes to Liz‘s office, she doesn’t answer, and even if you leave a voicemail for her boss, specifically stating that you need to speak with her boss, she will call back and leave a voicemail Herself instead. The price of the unit goes up, randomly without warning without contact and without reason While the unit itself is getting worse. I have seen rats, snakes, and dogs running around freely without a leash. I have seen people walk in and walk out without using pins that don’t even look like they were looking at a unit I have seen countless cars parking outside, waiting to be let in and let out Liz has always been present and every time she has spoken to me she has made wrongful assumptions and I have had to call her out so many times that she probably just feels embarrassed so she continuously harassed me trying to find any reason to come and speak to me And it’s always ended up with her looking like a crazy person. I am sick and tired of it so we are getting a new unit somewhere else. Because how do you allow so much chaos and then come harass someone who’s using the unit as intended I will also mention that she has broken contract and stepped into our unit multiple times to poke around We set up the unit like an open floor so we can go in and go out for equipment when we need As an artist with a successfully growing business, I do have equipment that I need to get to and from If you are running a business and you need a storage unit for your equipment, do not come here they will waste your time waste your money and make you feel violated When I told Liz that the way she speaks to me was very demeaning disrespectful and borderline accusing her words to me were “I don’t care that is how you feel and that is how you are taking it” She also stepped out of bounds when she started asking me personal questions like what I do for work, and when I told her she freaked out and asked “here?” I looked at her crazy because nobody said anything about working at the storage and when I told her to stop putting words in my mouth because now she’s creating lies she got nervous so I do have a video of her doing a little drive-by recording, which I don’t know why she didn’t just come in and record If there was anything to record, you would do it in my face, so me getting a video of you driving by recording me with your personal cell phone just made you look even more crazy because why do you have to sneak a video of nothing Actually, she did get a video of everything I had set outside to take with me so I don’t know if that’s what she tried to tell her boss, but you can see in the cameras. I took everything with me and she Even harassed me to take my bags for me I had a car breakdown and I took everything out from inside. I sold that they’re at the storage unit and I was packing up the bags when she decided to tell me trash wasn’t allowed there that wasn’t going to be there. Liz is a liar ... Read more
    Topaz I. - 27 September 2025
    Terrible location. Not only did the price of our storage unit go up without notice two times in the past couple months, but the property employee Liz made me feel verbally assaulted by the time I was done talking to her. Not only has Liz managed to harass me nearly every last time that I have come to storage, but she has done things to make me feel dismissed and uncomfortable including walking into my unit. Today she tried to twist my words and when I caught her Attempting to put words in my mouth and twisting what I said, she put her wrinkly finger in my face and said “yes you did you said that!“. She didn’t let me speak. She spoke over me, making threats of twisting the situation saying that I could get kicked out For having work equipment in storage? The way she spoke to me was completely disgusting and unprofessional interrupting me speaking over me making subtle threats. She kept saying “well that’s how you feel and that’s how you’re taking it” and other dismissive disgusting sentences like that. She also said that they don’t write around for no reason and that if they say hi, it’s because they are trying to look at the content of our storage unit which it didn’t take a mad scientist to figure that out. When I told her that my job was making adult content and that i just come here for equipment she freaked out assuming I made it in storage?!! This woman is SICK Not to mention that they falsely advertise having electricity in units, but Liz said you’re not allowed to use the electricity and that they can flag you for using your outlet ... Read more
    Monica J. - 27 September 2025
    Morris D. - 1 September 2025
    Christina C. - 23 August 2025
    Omg!! Khiry was an amazing guy!! He saw me going back to back to see the sizes of storage I wanted even if I wasn’t going to rent at his site. Finally I had to run back to him with his help because no one was on site at the other site where I wanted to rent at. The poor guy was in the middle of is lunch break and ditched it just to take care of my needs. I appreciate him so much for going out of his way to help me. Please recognize him for his work and kindness. Also I suggest overall that having workers on each site for customers who do not have the skills and literacy to do business online. And having someone at the site during office hours would make it more convenient for them. Again overall thumbs up to Khiry for making it possible ?? ... Read more
    Millie S. - 22 August 2025
    I was quote a price of $43 by their reservation desk. When i got to the facility they charge me an extra $15 a month for insurance which I wasn't told about but it's not a big deal it's insurance I understand so my monthly total is $58. I've currently been renting from them for just 3 months. I get an email other day stating my monthly payment is going up to $75. I called the help desk and they said there's nothing they can do they can raise rates anytime. I understand rates will be eventually increased but after 3 months?? I feel like I was told this lowball price to get me in the door and now they are raising prices willie-nilly. It's not right and it's bad business... ... Read more
    Smiley - 1 May 2025
    Started renting here today and Liz provided the best customer service I’ve seen in a very long time. She didn’t mind showing us a couple units and giving great tips on keeping our belongings safe from weather damage. Thanks again ... Read more
    Terrell D. - 29 April 2025
    Some random person calls you and says hey we’ll set up an appointment for you to come at 12 PM. You come at 12 Pm to wait in line for 25 minutes because apparently they made 3 appointments at the same time and none of them are in the system. And you automatically get charged for the lock even if you have one. And then have to be in line again to return it? ... Read more
    Taras K. - 24 March 2025
    Kathy was an amazing help in such a difficult time (while moving). She assisted on a few difficult layers of what I had messed up online and got me all set up, straightened out and back on schedule, thank you Kathy!!!! ... Read more
    Cliff V. - 10 February 2025
    Public storage is a greedy company - after a few months of paying $45 for one unit, they decided to double the price to $80 *just because they can*. they'll try to keep you by giving you a "discount" for a few months, and then the charge will go up again. and of course when I left, they offered a different unit (the exact same size) for 45$ again. it's just ridiculous. the only positives are it's easy to move in and out, and the facility is clean. I highly suggest trying another company before this one if you can. ... Read more
    Gray P. - 31 December 2024
    Liz was so helpful. We moved to WA from CA and had a nightmare with our movers but Liz made sure we got everything we needed and made sure we were comfortable. Thank you so much for a wonderful experience! ... Read more
    Maryalexis G. - 6 December 2024
    Vania A. - 3 December 2024

    About this facility

    Located at 32615 Pacific Hwy South in Federal Way, WA, this Public Storage facility offers a variety of storage solutions with small, medium, and large units to meet diverse space needs. With climate-controlled units, this facility is ideal for protecting your belongings from the damp and cool conditions often experienced in the Pacific Northwest. Whether you're storing furniture, electronics, or other temperature-sensitive items, these units help maintain their condition year-round.

    This facility includes convenient features like drive-up access for easy unloading, indoor units for added protection from the elements, and elevators for accessing multi-level storage. The presence of parking and RV storage provides additional options for vehicle and recreational storage needs. An onsite manager and security cameras enhance safety and monitoring, ensuring your items are secure. Contactless renting and online payment make the move-in and management processes simple and hassle-free.

    Whether you're a homeowner needing temporary storage during a move or a local renter looking for extra space, this well-equipped facility combines convenience, security, and flexibility to suit your needs.

    Price comparison

    See how this facility's unit prices compare to others in Federal Way, broken down by size.

    Small $63/mo
    Location minimum Location maximum
    $8/mo $169/mo
    Medium $164/mo
    Location minimum Location maximum
    $75/mo $339/mo
    Large $243/mo
    Location minimum Location maximum
    $139/mo $895/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    79

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    48

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    62

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 79, Transit Score®: 48, Bike Score®: 62

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Sparks Car Care

      Services 0.03 miles

    • Firestone

      Services 0.03 miles

    • Hae Song Korean BBQ

      Food & Drinks 0.05 miles

    • West Coast Auto

      Services 0.07 miles

    • Speedy Glass

      Services 0.07 miles

    • Midas

      Services 0.07 miles

    • Black Box Restaurant

      Food & Drinks 0.08 miles

    • Game Lobster

      Shopping 0.09 miles

    • Goodwill

      Shopping 0.09 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 32615 Pacific Hwy South is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 32615 Pacific Hwy South, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 32615 Pacific Hwy South for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
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