StorageMart - 16715 East Trent Avenue, Spokane Valley, WA 99216

4.7/5 - 283 Reviews
Location:
16715 East Trent Avenue, Spokane Valley, WA 99216
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 10 a.m. - 2 p.m.
24/7 ACCESS

StorageMart - 16715 East Trent Avenue, Spokane Valley, WA 99216

  • 24 hour access

    Access your unit any time, day or night, when available

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    30x30 Self Storage 900 Sq. Ft.
    Climate-Controlled
    20x30 Self Storage 600 Sq. Ft.
    Climate-Controlled
    20x20 Self Storage 400 Sq. Ft.
    Climate-Controlled
    12x30 Self Storage 360 Sq. Ft.
    Climate-Controlled
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    10x28 Self Storage 280 Sq. Ft.
    Climate-Controlled
    10x28 Self Storage 280 Sq. Ft.
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    No units are currently available.

    Amenities & features

    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Gate
    • Kiosk Available
    • Parking
    • Credit Cards Accepted
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    283
    Number of reviews

    Read some helpful reviews of StorageMart, shared by real renters with genuine experiences and honest opinions.

    Brenda , our Spokane Valley store manager, has been super helpful every time I have contacted her for anything. Customer service is so important to us, we are older than we’ve ever been and Brenda’s friendliness, professionalism, and courtesy is beyond what many other companies offer. We are happy to do business with her and StorageMart.. ... Read more
    Cathy G. - 21 May 2026
    This is my second time renting a unit here at the Spokane Valley Storage Mart and I literally have nothing but good experiences to report. They are new buildings with very large lanes in between them. The facility is well lit and very secure, judging by the front fenceline and industrial strength gate! The people in the office have been very courteous and friendly. They don't try to hide any added fees and have always been professional and personable in my experience. Grea°t place to rent from and excellent prices! ... Read more
    Todd M. - 3 March 2026
    I've only been renting a unit for a short time but the customer service has been exceptional. Friendly, helpful and observant! I accidentally left an air compressor outside of the unit and an employee stored it until I returned days later. The entire lot is clean, units are clean and well maintained. I can't think of a single thing to complain about. ... Read more
    Terrel M. - 18 February 2026
    Jeffrey R. - 4 February 2026
    This storage mart is the top of my list for choosing which storage place to go to. The unit was clean, nice, and most of all, the girl who helped me, Brenda. Top notch service. She made it easy for me and her willingness to answer all of my questions was delightful. This girl is awesome. Thank you so much! ... Read more
    Bri H. - 30 January 2026
    I've never ever have received such professional and friendly customer service dealings with a business as I did today. Everyone should be as fortunate as I to have dealt with your company. Thank you, Thank you, Thank you! Allen D. Urban Thomas and Brenda made my storage experience pleasant, quick and exceptional. I'm going to be telling my family and friends about what a great experience I had. Keep up the fantastic customer service and support! Al 212 ... Read more
    Allen U. - 10 October 2025
    Not getting any return calls after leaving numerous messages!!! It's the holiday weekend but now it's the new week somebody should have been answering the phone by now I'm not paying a late fee for nobody being available or taking the call I really don't appreciate it thank you ... Read more
    Kc C. - 4 September 2025
    Adam G. - 17 August 2025
    By far the most money hungry storage facility I've ever rented from. Made the mistake of moving here because of cheaper prices- or so I thought. From the very beginning, I was being mischarged on not one, but two units worth of extra insurance even though I provided my own renters insurance. Got that fixed, no big deal, technology sucks, I get it. I went through an extremely rough patch financially, was legit homeless and unemployeed, communicated this- still charged tons of fees worth more than the units themselves, made it even More difficult to catch up on, cut my locks and charged me 100$ each for doing so. I get it, y'all got a buisness to run, I bit the bullet, paid the fees, couldn't have all my possessions sold. Finally got down to one unit, got on autopay to avoid ever having these fees again, and what happens? Somehow that magically doesn't go through. Even though there's money in the account. Charged a lein fee on the 16th, when it even says on the invoice that it won't be charged until the 21st? Hard to catch sneaky fees thrown in when you work during buisness hours. And now suddenly these are irreversible fees, like it's my fault the technology failed us yet again lol. I'm getting really tired of the lack of empathy and customer service, my emails being ignored once they decide I'm beyond their assistance. I don't understand why it's such a crime to give your customer you'd like to keep long term a credit towards their account to make life a little easier, not even a refund. Oh and don't try to move out of a unit early, because you're just gonna have to pay for the whole month anyways. Used to recommend this place, but save yourself the headache and just go elsewhere. ... Read more
    Erika E. - 25 June 2025
    Horrible customer service. So they called a few weeks ago and stated they would be needing all rv, cars, boats exetra to be moved out by June 1st. No big deal at all about 6 weeks notice which is short but still plenty of time. I get it. You’re going to make more money on extra units than parking… SMART BUSINESS DECISION. However they proceeded to call me twice a week to “remind everyone on the list” again no big deal but then the most recent call they said they would be calling daily. This was only a day or two after billing me for the month. Went ahead and moved out early and am yet to be reimbursed the prorated amount for essentially the entire month. Make money? Absolutely upset existing customers in the process, flat out stupidity. -5 stars also saved money at the new place sooooo thanks for that! ... Read more
    Nic G. - 8 May 2025
    I receive an email statement for monthly fees but cannot pay the bill and be assured of the amount being charged because I am not an authorized customer? I set the account originally, I receive the bill monthly, and yet I cannot pay the bill personally by phone and be informed as to how much is being charged to my bank card. This felt like I was giving a blank check to a company who didn’t even know where the storage unit is located. Unprofessional, unhelpful. ... Read more
    Stacia Z. - 2 April 2025
    Brenda is amazing. People don't have to go out of there way to be helpful and kind but she did. I couldn't sign the forms online and she walked me through it at the office. My gate code didn't work she was nice about it said sometimes that happens when you sign up online she got me a new one I couldn't get into my unit (simple thing I was doing wrong) she met me at the unit and graciously let me in. All the while with a bright beautiful genuine smile and kindness that you don't even get from friends or family. Thank you Brenda for being so awesome. Clean facility with excellent security and a great location. I'd love it if there was a turn lane there or at least a middle lane. Thats a bit scary. ... Read more
    Ben P. - 29 March 2025
    Brittnie H. - 28 February 2025
    tylor l. - 20 January 2025
    Very courteous customer service. I received a prompt follow up via phone and was very pleased with my initial interactions with this company. Upon check-in, the office was organized and clean, air conditioned, and the customer service representative was very friendly and helpful. The storage unit was extremely clean and well kept. Overall complex is accessible and seems to be very secure. ... Read more
    Colette - 24 June 2024

    About this facility

    Located at 16715 East Trent Avenue in Spokane Valley, WA, this StorageMart facility offers storage solutions designed to meet diverse needs. With small, medium, and large units, customers can find the right size for anything from seasonal items to household furniture. The availability of climate-controlled units ensures that delicate items like electronics, photos, or wooden furniture are protected from Spokane's cold winters and occasional humidity.

    This facility prioritizes convenience with 24-hour access, drive-up access, and a self-service kiosk available for quick and easy rentals. Security is a top feature, with security cameras, a gated entrance, and an onsite manager providing peace of mind. For vehicle owners, the facility also offers parking, making it a great choice for cars or smaller RVs. Retail options for moving supplies simplify the storage process.

    This StorageMart location stands out for its easy-to-use amenities, flexible payment options like online payment, and accessibility. It’s particularly ideal for families, businesses, or individuals seeking secure and convenient storage solutions in Spokane Valley.

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    9

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    26

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    26

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 9, Transit Score®: 26, Bike Score®: 26

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • P & M RV Repair

      Services 0.15 miles

    • Trentwood Trailhead

      Services 0.45 miles

    • Domino's

      Food & Drinks 0.52 miles

    • Home Staging Works

      Shopping 0.52 miles

    • Northwest Dieselworks

      Services 0.6 miles

    • AMPD Lighting & Audio Visual

      Shopping 0.62 miles

    • Amazon GEG2

      Services 0.71 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 16715 East Trent Avenue offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At StorageMart - 16715 East Trent Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 16715 East Trent Avenue for specific restrictions and recommendations.

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